IP4804_6032A_QG_USA_English_07_140220.pdf

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Users Manual

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Quick Start Guide Thank you for buying ALCATEL ONETOUCH 6032A. We hope you will enjoy your high-quality mobile communication experience. For more information about how to use the mobile phone, please go to www.alcatelonetouch.com to download complete user manual. Also on our website you can find helpful FAQs, realize software upgrade, etc. English - CJB3331ALAAA 1

Table of contents 1 2 Your mobile��������������������������������������������������������������������� 3 Text input���������������������������������������������������������������������� 14 1 Your mobile������������������ 3 Phone call���������������������������������������������������������������������� 15 1.1 Keys and connectors 4 People���������������������������������������������������������������������������� 17 5 Messaging���������������������������������������������������������������������� 18 6 Email������������������������������������������������������������������������������ 19 Front camera 7 Getting connected�������������������������������������������������������� 20 LED light 8 Find my location using GPS satellites������������������������� 22 9 Data backup������������������������������������������������������������������ 23 10 Factory data reset ������������������������������������������������������� 23 11 Applications & Internal storage���������������������������������� 24 12 Making the most of your phone���������������������������������� 25 Safety and use������������������������������������������������������������������������� 27 General information�������������������������������������������������������������� 34 Warranty��������������������������������������������������������������������������������� 35 Troubleshooting��������������������������������������������������������������������� 36 Touch screen This product meets applicable national SAR limits of 1.6 W/kg. The specific maximum SAR values can be found on page 31 of this user guide. When carrying the product or using it while worn on your body, either use an approved accessory such as www.sar-tick.com a holster or otherwise maintain a distance of 10 mm from the body to Menu key ensure compliance with RF exposure requirements. Note that the product Back key may be transmitting even if you are Home key LED light not making a phone call. PROTECT YOUR HEARING To prevent possible hearing damage, do not listen at high volume levels for long periods. Exercise caution when holding your device near your ear while the loudspeaker is in use. 2 3

Camera Flash/ Power key Flashlight Camera • Press: Lock the screen/Light up the screen. • Press and hold: Power on or generate a pop up menu providing more options, such as Restart, Airplane mode, etc. Volume up • Press and hold Power key and Volume down key to SIM card slot capture a screenshot. Volume down • Press to mute the ringtone when there’s an incoming call. Power key Volume keys • Under call mode, adjust the earpiece or headset volume. • In Music/Video/Streaming mode, adjust the media volume. • Mute the ringtone of an incoming call. • Press to light up the screen when it dims during a call. micro-USB connector LED light The phone is equipped with 6 LED lights on the top and bottom which will light up according to the situations outlined below.You can Menu key adjust their brightness from Settings. • Touch to access Settings options. • Touch and hold: Touch and hold to open a list of Light Location Event Light effect thumbnail images of applications you've worked with pre-charging Light on recently. middle LED Charging Light on Home key on top Blinking • While on any application or screen, touch to return to Low battery (and popup message) the Home screen. three LEDs on top Notifications Softly pulsing Back key three LEDs on A touch key is • Touch to go back to the previous screen, or to close a Light on bottom active dialog box, options menu, the notification panel, etc. Torch Light on Front camera is all 6 LEDs Light on active Incoming call Light on 4 5

1.2 Getting started Charging the battery 1.2.1 Set-up Inserting or removing the SIM card You must insert your SIM card to make phone calls. You do not need to power off your phone before inserting or removing the SIM card as this phone can support hot swap. Installing SIM Card Connect the battery charger to your phone and outlet respectively.  If the battery is very low, there will be no indication that power is being received until the charge is sufficient to show the charging status bar. To reduce power consumption and energy waste, once the battery is fully charged, disconnect your charger from the plug; switch off Wi-Fi, GPS, Bluetooth or background-running applications when not in use; reduce the backlight time, etc. 1.2.2 Power on your phone Removing SIM Card Hold down the Power key until the phone powers on. It will take a few seconds before the screen lights up. Set up your phone for the first time The first time you power on the phone, you should set the following options: language, date & time, Google account, etc. 1.2.3 Power off your phone Hold down the Power key from the Home screen until the Phone options appear, select Power off. Before you install or remove the SIM card, use a pin to press the small cavity until the SIM cassette pops out.  our phone only supports micro-SIM card. Do not attempt Y to insert other SIM types like mini and nano cards, otherwise you may damage your phone. 6 7

1.3 Home screen You can bring all the items (applications, shortcuts, folders and Slide/Swipe widgets) you love or use most frequently to your Home screen for Slide the screen to scroll up and down the applications, images, web quick access. Slide the Home screen horizontally left and right to pages… at your convenience. get a complete view of the home screen. Touch the Home key to switch to Home screen. Status bar Flick • Status/Notification indicators Similar to swiping, but flicking makes it move quicker. Pinch/Spread Place your fingers of one hand on the screen surface and draw them apart or together to scale an element on the screen. Rotate Automatically change the screen orientation from portrait to Favorite applications tray landscape by turning the phone sideways to have a better view. • Touch to enter the application • Touch and hold to move or change 1.3.2 Status bar applications From status bar, you can view both phone status (to the right side) and notification information (to the left side). 1.3.1 Using the touchscreen Touch To access an application, touch it with your finger. Touch and Hold Touch and hold the home screen to access Widgets and Downloaded screen. Drag Place your finger on any item to drag it to another location. 8 9

Status icons Notification icons Receiving location data New text or GPRS connected Missed call from GPS multimedia message GPRS in use Roaming Problem with SMS or Call on hold MMS delivery EDGE connected No SIM card inserted New Hangouts message Call forwarding is on EDGE in use Vibrate mode New voicemail Uploading data 3G connected Ringer is silenced Upcoming event Downloading data Phone microphone is 3G in use muted Data is synchronizing Download finished HSPA (3G+) connected Battery is very low Song is playing Select input method HSPA (3G+) in use Battery is low An open Wi-Fi network Screenshot error is available Connected to a Wi-Fi Battery is partially network drained Phone is connected via USB tethering is on USB cable Bluetooth is on Battery is full Portable Wi-Fi hotspot Radio is on Connected to a is on Battery is charging Bluetooth device Screenshot captured System update available Airplane mode Headset connected Carrier data use threshold approaching Connected to VPN Alarm is set No signal (gray) or exceeded GPS is on Signal strength (blue) Call in progress 10 11

Touch and drag down the Status bar to open the Quick setting panel 1.3.3 Lock/Unlock your screen or Notification panel. Touch and drag up to close it. When there are To protect your phone and privacy, you can lock the phone screen by notifications, you may touch and drag the Status bar with two fingers creating a variety of patterns, PIN, password, etc. to access Quick setting panel directly. Quick setting panel 1.3.4 Personalize your Home screen Touch and drag down the Status bar to open Quick setting panel, Add where you can enable or disable functions or change modes by You can touch and hold a folder, an application or a widget to activate touching the icons. Move mode, and drag the item to any Home screen as you prefer. Touch to access Settings, Reposition where you can set more items Touch and hold the item to be repositioned to activate Move mode, Touch to switch to the drag the item to the desired position and then release. You can move notification panel items both on the Home screen and the Favorite tray. Hold the icon on the left or right edge of the screen to drag the item to another Home screen. Create folders To improve the organization of items (shortcuts or applications) on the Home screen, you can add them to a folder by stacking one item on top of another. Wallpaper customization Touch Menu key then touch Wallpaper to customize wallpaper. Notification panel 1.3.5 Volume adjustment When there are notifications, touch and drag down the Status bar to open the Notification panel and read the detailed information. You can set ringer, media and phone ringtone volume to your preference by pressing Volume up/down key or touching Settings\ Touch to clear all event–based Sound. notifications (other ongoing notifications will remain) Touch to switch to the Quick setting panel 12 13

2 Text input��������������������� 2.2 Text editing You can edit the text you have entered. • Touch and hold or double-tap within the text you would like to edit. 2.1 Using Onscreen Keyboard • Drag the tabs to change the highlighted selection. Onscreen Keyboard settings From the home screen, select Settings\Language&input, touch • The following options will appear: Select all , Cut , Copy the Settings icon on the right of Android keyboard, and then and Paste . series of settings are available for your selection. • Touch the icon to confirm. 3 Adjust the Onscreen Keyboard orientation Turn the phone sideways or upright to adjust the Onscreen Keyboard orientation. You can also adjust it by changing the settings (Touch Settings\Display\Orientation). Phone call��������������� 2.1.1 Android keyboard 3.1 Placing a call Touch to switch between "abc/ Touch on the home screen to access Phone application. Abc" mode; Touch & hold to Dial screen switch between "abc/ABC" mode Slide to access Call Touch to switch log and People between symbol and numeric Touch & hold, then keyboard select to enter symbols/emoticons Touch to delete digits Touch & hold Touch and hold to to show input access voicemail options; when Wi-Fi or data connection is on, touch to enter voice input Touch to hide/ Touch to get more show the dial pad options Enter the desired number from the keyboard directly or select a contact from People or Call log by sliding or touching tabs, then touch Call to place the call. The number you entered can be saved to People by touching and touching Add to Contacts. To hang up a call, touch End. 14 15

4 3.2 Answering or rejecting a call When you receive a call, drag the icon rightward to answer the call, leftward to reject the call, upward to reject the call by sending People��������������������� a preset message. You can view and create contacts on your phone and synchronize these with your Gmail contacts or other applications on the web or on your phone. 4.1 Adding a contact From the Home screen, select People app, then touch the icon in the contact list to create a new contact. 4.2 Importing, exporting and sharing contacts From Contacts screen, touch to open the options menu, touch Import/Export, then choose to import/export contacts from/to To mute incoming calls, press the Volume up/down key or turn SIM card, Phone, Phone storage, Accounts, etc. the phone face down if Turn over to mute is activated. To activate, touch Settings\Gestures\Turn over to mute. To import/export a single contact from/to SIM card, choose an account and select the contact you want to import/export, and touch 3.3 Consulting your call memory the icon to confirm. To import/export all contacts from/to SIM card, choose an account You can access your call memory by touching from the Dial and mark Select all and touch the icon to confirm. screen to view call history in categories of Incoming calls, Outgoing calls, and Missed calls. You can share a single contact or contacts with others by sending the contact's vCard to them via Bluetooth, Gmail, etc. 3.4 Speed dial settings Touch a contact you want to share, touch and Share from You can access this setting screen by touching and Speed dial the contact details screen, then select the application to perform on Dial screen, then select contacts to define 2-9 screen keys as this action. a speed dialer. 4.3 Synchronizing contacts in multiple accounts Contacts, data or other information can be synchronized from multiple accounts, depending on the applications installed on your phone. 16 17

5 Messaging���������������� You can create, edit and receive SMS and MMS with this phone. 6 Email����������������������� Besides your Gmail account, you can also set-up external POP3 or To access this feature, touch from the Home screen. IMAP email accounts in your phone. To access this function, touch Email from the Home screen. An email wizard will guide you through the steps to set-up an email • Touch to view the whole message account. thread • Enter the email address and password of the account you want • Touch and hold to Delete message to set-up. or Add shortcut • Touch Next. If the account you entered is not provided by your service provider in the phone, you will be prompted to go to the email account settings screen to enter settings manually. Alternatively, you can touch Manual setup to directly enter Touch to create a new message the incoming and outgoing settings for the email account you are setting up. Touch to search in all messages • Enter the account name and display name in outgoing emails.  ll messages you receive or send out can be saved in A • To add another email account, you can touch Menu key and phone memory or SIM card. To consult the SMS messages Settings, and finally touch Add account on the right of the title stored in SIM card, touch from Messaging screen, then to create the account. touch Settings\Text message(SMS)\Manage SIM messages. To create and send emails Sending a text message • Touch the icon   from Inbox screen. • Enter recipient(s) email address(es) in To field. Enter the mobile phone number of the recipient or touch to add recipients, touch Type text message bar to enter the text of the • If necessary, touch Menu key and touch Add Cc/Bcc to add message. When finished, touch to send the text message. a copy or a blind carbon copy to the message. An SMS of more than 160 characters will be charged as • Enter the subject and the content of the message. several SMS. Specific (accented) letters will also increase • Touch Menu key , touch Attach file to add an attachment. the size of the SMS, this may cause multiple SMS to be sent to your recipient. • Finally, touch to send. Sending a multimedia message • If you do not want to send the mail right away, you can touch Menu key and Save draft or touch Back key to save a copy. MMS enables you to send video clips, images, photos, animations, slides and audio to other compatible phones and e-mail addresses. An SMS will be converted to MMS automatically when media files (image, video, audio, slides, etc.) are attached or Subject or email addresses are added. 18 19

7 Getting connected������� To connect to the Internet with this phone, you can use GPRS/ 7.3 Connecting to a computer With the USB cable, you can transfer media files and other files between internal storage and a computer. Before using MTP or PTP, first mark USB debugging. Touch Settings\About phone, then touch Build number 7 times. Then EDGE/3G networks or Wi-Fi, whichever is most convenient. touch Settings\Developer options\USB debugging. To connect your phone to the computer: 7.1 Connecting to the Internet • Use the USB cable that came with your phone to connect the phone to a USB port on your computer. You will receive a notification that 7.1.1 GPRS/EDGE/3G the USB is connected. The first time you turn on your phone with a SIM card inserted, • If you use MTP or PTP, your phone will be automatically it will automatically configure network service: GPRS, EDGE or connected. 3G. If the network is not connected, you can touch on Quick For Windows XP or lower operating systems, you should setting panel. download and install Windows Media Player 11 on your To check the network connection you are using, touch Settings\ computer. More...\Mobile networks\Access Point Names or Network All data you have downloaded is stored in File Manager, where you operators. can view media files (videos, photos, music and others), rename files, install applications on your phone, etc. 7.1.2 Wi-Fi Using Wi-Fi, you can connect to the Internet when your phone is 7.4 Sharing your phone's mobile data within range of a wireless network. Wi-Fi can be used on the phone connection even without a SIM card inserted. You can share your phone's mobile data connection with a single To turn Wi-Fi on and connect to a wireless network computer via a USB cable (USB tethering) or with up to eight devices • Touch on Quick setting panel to get to Settings. at once by turning your phone into a portable Wi-Fi hotspot. • Touch the switch beside Wi-Fi to turn on/off Wi-Fi. To turn on USB tethering or Portable Wi-Fi hotspot • Connect your phone to the computer via USB cable. • Touch Wi-Fi, detailed information of all detected Wi-Fi networks is displayed in the Wi-Fi networks section. • Touch on Quick setting panel to get to Settings. • Touch More...\Tethering & portable hotspot. • Touch a Wi-Fi network to connect to it. If the network you selected is secured, you are required to enter a password or other credentials • Mark the checkbox of USB tethering or touch the switch beside (contact network operator for details). When finished, touch Connect. Wi-Fi hotspot to activate this function. These functions may incur additional network charges  from your network operator. Extra fees may also be 7.2 Browser..................................... charged in roaming areas. You can check data usage by Using Browser, you can enjoy surfing the Web. touching Settings\Data usage. To access this function, touch the Browser icon from the APPS screen. To go to a web page On Browser screen, touch the URL box at the top, enter the address of the web page, then touch to confirm. 20 21

8 Find my location using GPS satellites 9 Data backup.................. This phone enables you to back up your phone’s settings and other application data to Google Servers, with your Google Account. To activate your phone’s global positioning system (GPS) satellite receiver: • Touch on Quick setting panel to get to Settings. If you replace your phone, the settings and data you’ve backed up • Access Location access. are restored onto the new phone the first time you sign in with • Check Access to my location. your Google Account. • Turn on GPS satellites. To activate this function: Find your location by opening Maps: • Touch on Quick setting panel to get to Settings. • Touch Backup and reset\Back up my data to mark the checkbox. Once activated, a wide variety of settings and data are backed up, including your Wi-Fi passwords, bookmarks, a list of the applications you’ve installed, the words you’ve added to the dictionary used by the onscreen keyboard, and most of the settings configured within the Settings application. If you deactivated this option, settings are no longer backed up, and any existing backups are deleted from Google Servers. Use your phone’s GPS satellite receiver to pinpoint your location within an accuracy as close as several meters (“street level”). The 10 Factory data reset . To activate factory data reset: process of accessing the GPS satellite and setting your phone's precise • Touch on Quick setting panel to get to Settings. location for the first time will require up to 5 minutes. You will need • Touch Backup and reset\Factory data reset. to stand in a place with a clear view of the sky and avoid moving. After this, GPS will only need 20-40 seconds to identify your precise location. • Touch Reset phone\Erase everything. Then you can start the navigation to find the target location. Phone reset will erase all of your personal data from internal phone storage, including information about your Google Account, any other accounts, your system and application settings, and any downloaded applications. If you need to keep the content in your phone storage, please mark Reserve the content of phone storage. When you are unable to power on your cellphone, there is another way to perform a factory data reset by pressing the Volume up key and the Power key simultaneously until the screen lights up. 22 23

11 Applications & Internal storage..... 12  aking the most M of your phone......... 11.1 Applications You can download software upgrades for free from the website (www.alcatelonetouch.com). With this phone, some built-in Google applications and other third party applications are available for your convenience. 12.1 Smart Suite With the built-in applications, you can: Smart Suite includes: • Communicate with friends. • Contacts It allows you to back up contact entries so that you don't have • Exchange messages or emails with friends. to worry about losing, breaking, switching phones or changing • Track your location, view traffic situations, search for locations and service providers. get navigation information to your destination. • Messages • Download more applications from Google Play Store and more. It frees you from painstakingly inputting text on the keypads. All of For more information about these applications, please check the your messages are easily accessible and well-organized. online user manual at: www.alcatelonetouch.com. • Photos It allows you to easily import photos from a PC or the handset and 11.2 Internal storage organize them in different albums for better management. Touch Settings\Storage to display the amount of internal phone • Videos storage used by the operating system, its components, applications It allows you to insert video files from a PC for playback and then (including those you downloaded), permanent and temporary data. upload to a handset folder. All personal music, pictures, applications, and files will be saved in • Music internal phone storage. It allows you to quickly search for your favorites in a PC, manage If a warning message comes up saying that phone the ultimate Library, and enjoy the easiest digital jukebox in your memory is limited, you are required to free up space by own mobile way. deleting some unwanted applications, downloaded files, etc. • Application It allows you to import downloaded mobile applications and have them installed into your handset upon synchronization. • Backup It allows you to back up your contacts, messages, calendar, photos and applications, then import the backup files to your phone. 24 25

Supported Operating Systems Windows XP/Vista/Windows 7. Safety and use...................... We recommend that you read this chapter carefully before using 12.2 Upgrade your mobile phone. The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use You can use Mobile Upgrade tool or FOTA Upgrade tool to update contrary to the instructions contained herein. your phone's software. • TRAFFIC SAFETY: Given that studies show that using a mobile phone while driving 12.2.1 Mobile Upgrade a vehicle constitutes a real risk, even when the hands-free kit is Download Mobile Upgrade from ALCATEL ONETOUCH website used (car kit, headset...), drivers are requested to refrain from using their mobile phone when the vehicle is not parked. Check the laws (www.alcatelonetouch.com) and install it on your PC. Launch the and regulations on the use of wireless mobile phones and their tool and update your phone by following the step by step instructions accessories in the areas where you drive. Always obey them. The use (refer to the User Guide provided together with the tool). Your of these devices may be prohibited or restricted in certain areas. phone’s software will now have the latest software. When driving, do not use your mobile phone and headphone to listen  ll personal information will be permanently lost following A to music or to the radio. Using a headphone can be dangerous and forbidden in some areas. the update process. We recommend you backup your When switched on, your mobile phone emits electromagnetic waves personal data using Smart Suite before upgrading. that can interfere with the vehicle’s electronic systems such as ABS anti-lock brakes or airbags. To ensure that there is no problem: 12.2.2 FOTA Upgrade - do not place your mobile phone on top of the dashboard or Using FOTA Upgrade tool you can update your phone's software. within an airbag deployment area, - check with your car dealer or the car manufacturer to make sure To access System Updates, please open Settings\About phone\ that the car’s electronic devices are shielded from mobile phone RF System updates. Touch Check for updates, and the phone will energy. search for the latest software. If you want to update the system, • CONDITIONS OF USE: please touch the button Download, after it's done please touch You are advised to switch off the mobile phone from time to time to Install to complete the upgrade. Now your phone's software will optimize its performance. have the latest version. Remember to abide by local authority rules of mobile phone use on You should turn on data connection before searching for updates. aircrafts. Settings for auto-check intervals and reminders about upgrades are Operational Warnings: Obey all posted signs when using mobile devices in public areas. also available once you restart the phone. Follow Instructions to Avoid Interference Problems: Turn off your If you have chosen auto-check, when the system discovers the mobile device in any location where posted notices instruct you to do new version, the icon will appear in the status bar. Touch the so. In an aircraft, turn off your mobile device whenever instructed to notification to access the System Updates directly. do so by airline staff. If your mobile device offers an airplane mode or similar feature, consult airline staff about using it in flight. Switch the mobile phone off when you are in health care facilities, except in designated areas. As with many other types of equipment now in regular use, mobile phones can interfere with other electrical or electronic devices, or equipment using radio frequency. Switch the mobile phone off when you are near gas or flammable liquids. Strictly obey all signs and instructions posted in a fuel depot, gas station, or chemical plant, or in any potentially explosive atmosphere. When the mobile phone is switched on, it should be kept at least 15 26 27

cm from any medical device such as a pacemaker, a hearing aid or All persons should discontinue use and consult a doctor if any of the insulin pump. In particular when using the mobile phone you should following symptoms occur: convulsion, eye or muscle twitching, loss of hold it against the ear on the opposite side to the device, if any. awareness, involuntary movements, or disorientation.To limit the likelihood Read and follow the directions from the manufacturer of your of such symptoms, please take the following safety precautions: implantable medical device. If you have any questions about using your - Play at the farthest distance possible from the screen. mobile device with your implantable medical device, consult your healthcare provider. When you play games on your mobile phone, you may experience To avoid hearing impairment, answer the call before holding your occasional discomfort in your hands, arms, shoulders, neck, or other mobile phone to your ear. Also move the handset away from your ear parts of your body. Follow these instructions to avoid problems such as while using the “hands-free” option because the amplified volume might tendinitis, carpal tunnel syndrome, or other musculoskeletal disorders: cause hearing damage. -Take a minimum of a 15-minute break every hour of game playing. It is recommended to have proper supervision while small children use your mobile phone. -If your hands, wrists, or arms become tired or sore while playing, stop and When replacing the cover please note that your mobile phone may rest for several hours before playing again.- contain substances that could create an allergic reaction. -If you continue to have sore hands, wrists, or arms during or after playing, Always handle your mobile phone with care and keep it in a clean and stop the game and see a doctor. dust-free place. Do not allow your mobile phone to be exposed to adverse weather PROTECT YOUR HEARING or environmental conditions (moisture, humidity, rain, infiltration of liquids, dust, sea air, etc.). The manufacturer’s recommended operating To prevent possible hearing damage, do not listen at high temperature range is -10°C (14°F) to +55°C (131°F) (the max value volume levels for long periods. Exercise caution when depends on device, materials and housing paint/texture). holding your device near your ear while the loudspeaker is in use. Over 55°C (131°F) the legibility of the mobile phone’s display may be • BATTERY AND ACCESSORIES: impaired, though this is temporary and not serious. Before removing the battery from your mobile phone, please make Do not open or attempt to repair your mobile phone yourself. sure that the mobile phone is switched off. Do not drop, throw or try to bend your mobile phone. Observe the following precautions for battery use: Do not use the mobile phone if the glass made screen, is damaged, - Do not attempt to open the battery (due to the risk of toxic cracked or broken to avoid any injury. fumes and burns). Do not paint it. - Do not puncture, disassemble or cause a short-circuit in a battery, Use only batteries, battery chargers, and accessories which are - Do not burn or dispose of a used battery in the garbage or store recommended by TCT Mobile Limited and its affiliates and are it at temperatures above 60°C (140°F). compatible with your mobile phone model.TCT Mobile Limited and Batteries must be disposed of in accordance with locally applicable its affiliates disclaim any liability for damage caused by the use of other environmental regulations. Only use the battery for the purpose for chargers or batteries. which it was designed. Never use damaged batteries or those not Your mobile phone should not be disposed of in a municipal waste. recommended by TCT Mobile Limited and/or its affiliates. Please check local regulations for disposal of electronic products. This symbol on your mobile phone, the battery and Remember to make back-up copies or keep a written record of all the accessories means that these products must be taken to collection points at the end of their life: important information stored in your mobile phone. - Municipal waste disposal centers with specific bins Some people may suffer epileptic seizures or blackouts when exposed to for these items of equipment flashing lights, or when playing video games. These seizures or blackouts - Collection bins at points of sale. may occur even if a person never had a previous seizure or blackout. If you have experienced seizures or blackouts, or if you have a family history of such occurrences, please consult your doctor before playing video They will then be recycled, preventing substances being disposed of in games on your mobile phone or enabling a flashing-lights feature on your the environment, so that their components can be reused. mobile phone. Parents should monitor their children’s use of video games In European Union countries: or other features that incorporate flashing lights on the mobile phones. These collection points are accessible free of charge. All products 28 29

with this sign must be brought to these collection points. Although the SAR is determined at the highest certified power level, the In non European Union jurisdictions: actual SAR level of the mobile phone while operating can be well below Items of equipment with this symbol are not be thrown into ordinary the maximum value. This is because the mobile phone is designed to bins if your jurisdiction or your region has suitable recycling and operate at multiple power levels so as to use only the power required collection facilities; instead they are to be taken to collection points to reach the network. In general, the closer you are to a wireless base for them to be recycled. station antenna, the lower the power output of the mobile phone. Before In the United States you may learn more about CTIA’s Recycling a mobile phone model is available for sale to the public, compliance with Program at http://www.gowirelessgogreen.org/ national regulations and standards must be shown. CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED The highest SAR value for this model mobile phone when tested is 1.192 BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES W/Kg for use at the ear and 1.135 W/Kg for use close to the body. ACCORDING TO THE INSTRUCTIONS While there may be differences between the SAR levels of various mobile phones and at various positions, they all meet the government • CHARGERS requirement for RF exposure. For body-worn operation, the mobile Home A.C./ Travel chargers will operate within the temperature range of: phone meets FCC RF exposure guidelines provided that it is used with 0°C (32°F) to 40°C (104°F). a non-metallic accessory with the handset at least 10 mm from the The chargers designed for your mobile phone meet with the standard body. Use of other accessories may not ensure compliance with FCC for safety of information technology equipment and office equipment RF exposure guidelines. use. Due to different applicable electrical specifications, a charger you Additional information on SAR can be found on the Cellular purchased in one jurisdiction may not work in another jurisdiction. They Telecommunications & Internet Association (CTIA) Web site: http:// should be used for this purpose only. www.ctia.org/ Characteristics of power supply (depending on the country): The World Health Organization (WHO) considers that present Travel charger: Input: 100-240 V, 50/60 Hz, 200 mA scientific information does not indicate the need for any special Output: 5 V, 1A precautions for use of mobile phones. If individuals are concerned, Battery: Lithium 2000 mAh they might choose to limit their own or their children’s RF exposure by limiting the length of calls, or using “hands-free” devices to keep • RADIO WAVES: mobile phones away from the head and body. (fact sheet n°193). THIS MOBILE PHONE MEETS THE GOVERNMENT’S REQUIREMENTS Additional WHO information about electromagnetic fields and FOR EXPOSURE TO RADIO WAVES. public health are available on the following website: http://www. Your mobile phone is a radio transmitter and receiver. It is designed who.int/peh-emf. and manufactured not to exceed the emission limits for exposure to Note: This equipment has been tested and found to comply with the radio-frequency (RF) energy. These limits are part of comprehensive limits for a Class B digital device pursuant to part 15 of the FCC guidelines and establish permitted levels of RF energy for the general Rules. These limits are designed to provide reasonable protection population. The guidelines are based on standards that were developed against harmful interference in a residential installation. This by independent scientific organizations through periodic and thorough equipment generates, uses and can radiate radio frequency energy evaluation of scientific studies. These guidelines include a substantial and, if not installed and used in accordance with the instructions, may safety margin designed to ensure the safety of all persons, regardless cause harmful interference to radio communications. However, there of age and health. is no guarantee that interference to radio or television reception, The exposure standard for mobile phones employs a unit of measurement which can be determined by turning the equipment off and on, the known as the Specific Absorption Rate, or SAR. The SAR limit set by user is encouraged to try to correct the interference by one or more public authorities such as the Federal Communications Commission of of the following measures: the US Government (FCC), or by Industry Canada, is 1.6 W/kg averaged - Reorient or relocate the receiving antenna. - Increase the separation between the equipment and receiver. over 1 gram of body tissue. Tests for SAR are conducted using standard - Connect the equipment into an outlet on a circuit different from operating positions with the mobile phone transmitting at its highest that to which the receiver is connected. certified power level in all tested frequency bands. - Consult the dealer or an experienced radio/ TV technician for help. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. For the receiver devices associated with the operation of a licensed 30 31

radio service (e.g. FM broadcast), they bear the following statement: LICENSES This device complies with Part 15 of the FCC Rules. Operation is subject to the condition that this device does not cause harmful  he Bluetooth® word mark and logos are owned by T interference. the Bluetooth SIG, Inc. and any use of such marks by For other devices, they bear the following statement: TCT Mobile Limited and its affiliates is under license. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: Other trademarks and trade names are those of their (1) this device may not cause harmful interference respective owners. (2)  this device must accept any interference received, including  NE TOUCH 6032A Bluetooth® QD O interference that may cause undesired operation. Your mobile phone is equipped with a built-in antenna. For optimal ID B020559 operation, you should avoid touching it or degrading it. The Wi-Fi Logo is a certification mark of the Wi-Fi As mobile devices offer a range of functions, they can be used in Alliance. positions other than against your ear. In such circumstances the device will be compliant with the guidelines when used with headset  or usb data cable. If you are using another accessory ensure that whatever product is used is free of any metal and that it positions the Google, the Google logo, Android, the Android logo, mobile phone at least 10 mm away from the body. Google SearchTM, Google MapsTM, Gmail TM, YouTube, Google Play Store, Google Latitude TM and Hangouts TM are trademarks of Google Inc. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License (the text will show when you touch and hold Google legal in Settings\ About phone\ Legal information) (1). You have purchased a product which uses the open source (http:// opensource.org/) programs mtd, msdosfs, netfilter/iptables and initrd in object code and other open source programs licensed under the GNU General Public License and Apache License. We will provide you with a complete copy of the corresponding source codes upon request within a period of three years from the distribution of the product by TCT. You may download the source codes from http://sourceforge.net/ projects/alcatel/files/. The provision of the source code is free of charge from internet. (1) It depends on countries. 32 33

Hearing Aid Compatibility Your mobile phone is rated: «For Hearing Aid», to assist hearing TCT Mobile (US), Inc. device users in finding mobile phones that may be compatible with their hearing devices. Warranty.............................. This device is HAC M3 compatible. Reference ANSI C63.19-2007 TCT Mobile (US), Inc. warrants to the original retail purchaser of this For more information please visit our website http://www.alcatelonetouch.com wireless device that should this product or part thereof during normal FCC ID: RAD 397 consumer usage and condition be proven to be defective in material or workmanship that results in product failure within the first twelve General information........ (12) months from the date of purchase as shown on your original sales receipt from an authorized sales agent. Such defect(s) will be repaired or replaced (with new or rebuilt parts) at the company’s option • Website: www.alcatelonetouch.com without charge for parts or labor directly related to the defect(s). • Facebook: http://www.facebook.com/alcatelonetouchusa Batteries, power adapters, and other accessories sold as in box items • Twitter: http://www.twitter.com/alcatel1touch are also warranted against defects and workmanship that results in • Hot Line Number: In the United States, call 877-702-3444 for product failure within the first six (6) months period from the date technical support. of purchase as shown on your original sales receipt. Such defect(s) On our Internet site, you will find our FAQ (Frequently Asked will be repaired or replaced (with new or rebuilt parts) at the Questions) section. You can also contact us by e-mail to ask any company’s option without charge for parts or labor directly related questions you may have. to the defect(s). An electronic version of this user guide is available in English and other The limited warranty for your wireless device will be voided if any of languages according to availability on our server: www.alcatelonetouch.com the following conditions occur: Your telephone is a transceiver that operates on GSM/GPRS/EDGE • Non-compliance with the instructions for use or installation, or with in quad-band with 850/900/1800/1900 MHz or UMTS in tri-band with 850/1900/2100 MHz. technical and safety standards applicable in the geographical area where your phone is used; Protection against theft (1) • Connection to any equipment not supplied or not recommended by Your mobile phone is identified by an IMEI (mobile phone serial TCT Mobile (US), Inc.; number) shown on the packaging label and in the product’s memory. • Modification or repair performed by individuals not authorized by We recommend that you note the number the first time you use TCT Mobile (US), Inc. or its affiliates; your mobile phone by entering *#06# and keep it in a safe place. • Changes to the device operating system by the user or third party It may be requested by the police or your operator if your mobile applications; phone is stolen. • Acts of god such as inclement weather, lightning, power surges, fire, humidity, infiltration of liquids or foods, chemical products, download Disclaimer of files, crash, high voltage, corrosion, oxidation; There may be certain differences between the user manual • Removal or altering of the wireless device’s event labels or serial description and the mobile phone’s operation, depending on the numbers (IMEI); software release of your mobile phone or specific operator services. • Damage from exposure to water or other liquids, moisture, TCT Mobile shall not be held legally responsible for such differences, humidity, excessive temperatures or extreme environmental if any, nor for their potential consequences, which responsibility shall conditions, sand, excess dust and any condition outside the be borne by the operator exclusively. operating guidelines; • Defects in appearance, cosmetic, decorative or structural items such as framing and non-operative parts; • Damage as result of physical abuse regardless of cause. (1) Contact your network operator to check service availability. 34 35

There are no express warranties, whether written, oral or implied, • Use Factory date reset and the upgrade tool to perform phone other than this printed limited warranty or the mandatory warranty formatting or software upgrading (to reset factory data, hold down provided by your jurisdiction. In no event shall TCT Mobile (US), Inc. the power key and the Volume up key at the same time). ALL or any of its affiliates be liable for incidental or consequential damages User phone data: contacts, photos, messages and files, downloaded of any nature whatsoever, including but not limited to commercial loss, applications will be lost permanently. It is strongly advised to fully to the full extent those damages can be disclaimed by law. Some states backup the phone data and profile via Android Manager before do not allow the exclusion or limitation of incidental or consequential doing formatting and upgrading. damages, or limitation of the duration of implied warranties, so the and carry out the following checks: preceding limitations or exclusions may not apply to you. How to obtain Support: Contact the customer care center by calling My phone cannot be switched on or is frozen (877-702-3444) or going to (http://www.alcatelonetouch.com/usa/). • When the phone cannot be switched on, charge for at least 20 We have placed many self-help tools that may help you to isolate the minutes to ensure the minimum battery power needed, then try problem and eliminate the need to send your wireless device in for to switch on again. service. In the case that your wireless device is no longer covered by • When the phone falls into a loop during power on-off animation this limited warranty due to time or condition, you may utilize our out and the user interface cannot be accessed, press and hold the of warranty repair options. Volume down key to enter Safe Mode.This eliminates any abnormal How to obtain Hardware Service within the terms of this warranty: OS booting issues caused by 3rd party APKs. Create a user profile (alcatel.finetw.com) and then create an RMA for • If neither method is effective, please reset the phone using the the defective device. Ship the device with a copy of the original proof Power key and the Volume up key, (holding both together). of purchase (e.g. original copy of the dated bill of sale, invoice) with the My phone has not responded for several minutes owner’s return address (No PO Boxes accepted), wireless carrier’s • Restart your phone by pressing and holding the Power key. name, alternate daytime phone number, and email address with a complete problem description. Only ship the device. Do not ship the My phone turns off by itself SIM card, memory cards, or any other accessories such as the power • Check that your screen is locked when you are not using your adapter. You must properly package and ship the wireless device to phone, and make sure the Power key is not mis-contacted due the repair center. TCT Mobile (US), Inc. is not responsible for devices to unlocked screen. that do not arrive at the service center or are damaged in transit. • Check the battery charge level. Insurance is recommended with proof of delivery. Upon receipt, the My phone cannot charge properly service center will verify the warranty conditions, repair, and return • Make sure that your battery is not completely discharged; if the your device to the address provided in the RMA. Check the warranty battery power is empty for a long time, it may take around 20 repair status by going online with the RMA number on web portal. minutes to display the battery charger indicator on the screen. • Make sure charging is carried out under normal conditions(0°C Troubleshooting������������������ (32°F) to +40°C (104°F)). • When abroad, check that the voltage input is compatible. My phone cannot connect to a network or “No service” Before contacting the service center, you are advised to follow the is displayed instructions below: • Try connecting in another location. • You are advised to fully charge ( ) the battery for optimal • Verify the network coverage with your operator. operation. • Check with your operator that your SIM card is valid. • Avoid storing large amounts of data in your phone as this may • Try selecting the available network(s) manually affect its performance. • Try connecting at a later time if the network is overloaded. 36 37

My phone cannot connect to the Internet I am unable to use the features described in the manual • Check that the IMEI number (press *#06#) is the same as the one • Check with your operator to make sure that your subscription printed on your warranty card or box. includes this service. • Make sure that the internet access service of your SIM card is • Make sure this feature does not require an ALCATEL ONE available. TOUCH accessory. • Check your phone's Internet connecting settings. When I select a number from my contacts, the number • Make sure you are in a place with network coverage. cannot be dialed • Try connecting at a later time or another location. • Make sure that you have correctly recorded the number in your file. Invalid SIM card • Make sure that you have selected the country prefix when calling a • Make sure the SIM card has been correctly inserted (see “Inserting foreign country. or removing the SIM card”). I am unable to add a contact in my contacts • Make sure the chip on your SIM card is not damaged or scratched. • Make sure that your SIM card contacts are not full; delete some • Make sure the service of your SIM card is available. files or save the files in the phone contacts (i.e. your professional Unable to make outgoing calls or personal directories). • Make sure you have dialed a valid number and have touched . My callers are unable to leave messages on my voicemail • For international calls, check the country and area codes. • Contact your network operator to check service availability. • Make sure your phone is connected to a network, and the network is not overloaded or unavailable. I cannot access my voicemail • Check your subscription status with your operator (credit, SIM • Make sure your operator’s voicemail number is correctly entered card valid, etc.). in "Voicemail number". • Make sure you have not barred outgoing calls. • Try later if the network is busy. • Make sure that your phone is not in airplane mode. I am unable to send and receive MMS Unable to receive incoming calls • Check your phone memory availability as it might be full. • Make sure your phone is switched on and connected to a network • Contact your network operator to check service availability and (check for overloaded or unavailable network). check MMS parameters. • Check your subscription status with your operator (credit, SIM • Verify the server center number or your MMS profile with your card valid, etc.). operator. • Make sure you have not forwarded incoming calls. • The server center may be swamped, try again later. • Make sure that you have not barred certain calls. SIM card PIN locked • Make sure that your phone is not in airplane mode. • Contact your network operator to obtain the PUK code (Personal The caller’s name/number does not appear when a call is Unblocking Key). received I am unable to connect my phone to my computer • Check that you have subscribed to this service with your operator. • Install ALCATEL ONE TOUCH Android Manager. • Your caller has concealed his/her name or number. • Check that your USB driver is installed properly. I cannot find my contacts • Open the Notification panel to check if the Android Manager Agent • Make sure your SIM card is not broken. has been activated. • Make sure your SIM card is inserted properly. • Check that you have marked the checkbox of USB debugging in • Import all contacts stored in SIM card to phone. Settings\About phone\Advanced settings\USB debugging • Check that your computer meets the requirements for ALCATEL The sound quality of the calls is poor ONE TOUCH Android Manager Installation. • You can adjust the volume during a call by pressing the Volume • Make sure that you’re using the right cable from the box. Up/Down key. • Check the network strength . I am unable to download new files • Make sure that the receiver, connector or speaker on your phone • Make sure there is sufficient phone memory for your download. is clean. • Select the microSD card as the location to store downloaded files. • Check your subscription status with your operator. 38 39

The phone cannot be detected by others via Bluetooth • Make sure that Bluetooth is turned on and your phone is visible to other users . • Make sure that the two phones are within Bluetooth’s detection range. How to make your battery last longer • Make sure you follow the complete charge time (minimum 2.5 hours). • After a partial charge, the battery level indicator may not be exact. Wait for at least 20 minutes after removing the charger to obtain an exact indication. • Adjust the brightness of screen as appropriate. • Extend the email auto-check interval for as long as possible. • Update news and weather information on manual demand, or increase their auto-check interval. • Exit background-running applications if they are not being used for a long time. • Deactivate Bluetooth, Wi-Fi, or GPS when not in use. The phone will become warm following prolonged calls, game playing, internet surfing or running other complex applications. • This heating is a normal consequence of the CPU handling excessive data. Ending above actions will make your phone return to normal temperatures. ALCATEL is a trademark of Alcatel-Lucent and is used under license by TCT Mobile Limited. © Copyright 2013 TCT Mobile Limited All rights reserved TCT Mobile Limited reserves the right to alter material or technical specification without prior notice. All “Signature” ringtones embedded in this phone have been composed, arranged and mixed by NU TROPIC (Amar Kabouche). 40


Document Created: 2014-02-20 11:31:29
Document Modified: 2014-02-20 11:31:29
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