Transcard, LLC 47 CF

WITHDRAWAL submitted by Transcard, LLC FKA Innovative Processing Solutions, LLC

Section 63.19 Notice of Intl. Service Withdrawal

2010-10-27

This document pretains to ITC-214-20050314-00103 for International Global Resale Authority on a International Telecommunications filing.

IBFS_ITC2142005031400103_848226

Andrew O. Isar




Via International Bureau Filing System

October 27, 2010

Mr. James Ball
Chief Policy Division, International Bureau
Federal Communications Commission
445 12th Street, SW
Room 7-A760
Washington, D.C. 20554

        RE:      Transcard, LLC f/k/a Innovative Processing Solutions, LLC Notice of
                 Discontinuance of International Service, ITC-214-20050314-00103

Dear Mr. Ball:

Transcard, LLC f/k/a Innovative Processing Solutions, LLC (“Transcard” or “Company”), by its
regulatory consultants and pursuant to Section 63.19 of the Commission’s rules, 1 hereby
provides the International Bureau with notice of Transcard’s intent to discontinue the provision
of international services, effective January 31, 2011.

On April 1, 2005, Transcard was granted Global or Limited Global Facilities-Based Service,
Global or Limited Global Resale Service international authority under section 214 of the
Communications Act of 1934, as amended. 2 3 Transcard has served inter alia as a non-
dominant provider of prepaid calling card services to the logistics industry. Although the
Company’s telecommunications service is used almost exclusively to place domestic interstate
calls, the potential for placement of international calls prompted the Company to seek and
maintain international operating authority.

Transcard’s request for discontinuance of its international authority stems from an affirmative
business decision to cease providing its resold discretionary prepaid telecommunications
services. 4 Transcard currently serves less than 500 remaining active card user accounts, and has
made arrangements for remaining customers to continue receiving service until customers’


1
  47 C.F.R. §63.19.
2
  Codified at 47 U.S.C. §214.
3
  ITC-214-20050314-00103 (granted under the Company’s former name Innovative Processing Solutions, LLC).
4
  Separate application to discontinue domestic interstate telecommunications services pursuant to Section 63.71 of
the Commission’s rules has been filed contemporaneously with this Notice.


Mr. James Ball
October 26, 2010
Page 2

prepaid calling account balances have been depleted or upon the one year anniversary of account
activation, whichever occurs first. The one year anniversary of the last card sold will be January
31, 2011, the date on which the Company will terminate its telecommunications services.

Transcard has provided a discretionary prepaid calling card service that supplements, but does
not replace, conventional presubscribed, post-paid telecommunications services. As a matter of
convention and practical consideration, no written notification of service discontinuance is – or
can be -- provided to users when prepaid calling card accounts are depleted, as would otherwise
be possible for post-paid, presubscribed telecommunications services, because the Company
does not know the identity of its card users. 5

Moreover, Customer identity is unknown. The Company provides prepaid service cards, which
include access to telecommunications services to logistics industry customers. Such Customers
exclusively comprise trucking companies. Customers then distribute the cards to their drivers,
other employees and to contract drivers. The identity of the user is unavailable to the Company,
accordingly.

Further, prepaid calling card services are inherently a discretionary. Such services supplement,
but do not replace, post-paid presubscribed telecommunications services. Transcard Customers
and their users readily understand that prepaid calling card services are strictly temporary in
nature, usable so long as funds remain in user prepaid calling accounts or upon the first year
anniversary of account activation. Customers and their users clearly recognize that once a
prepaid card account is depleted or after a year of account activation, service access is no longer
available. Once account funds are depleted or upon the first year anniversary of account
activation, network access is terminated, as opposed to service being “discontinued” in a
conventional sense. As such, written notice of service discontinuance is not provided as it would
for ongoing post-paid presubscribed services.

Transcard services have been provided to a very limited, targeted segment of
telecommunications users through card distribution arrangements with logistics companies that
supply cards to their drivers. Only one such logisitic customer remains. 6 Transcard does not
sell, nor has it sold, its discretionary prepaid calling card services through retail outlets. In
anticipation of discontinuing the provision of its service, Transcard has allowed users to deplete
their prepaid calling card accounts through normal usage. Users have not had the option of
renewing accounts, e.g. prepaying for additional time. When a user’s prepaid account becomes
depleted, the subscriber is no longer capable of placing calls utilizing Transcard’s services,


5
  47 C.F.R. §63.19(a)(1). Users have been informed of the Company’s termination policies at the point of
distribution by the Company’s logistics company customers.
6
  The Company has provided written notification of its intent to terminate services to its sole remaining logistics
company customer, U.S. Xpress Enterprises, Inc., whose drivers received the last of the Company’s prepaid calling
cards. A copy of this notice is attached.


Mr. James Ball
October 26, 2010
Page 3

accordingly. Additionally, user accounts are deactivated and network access no longer is made
available to users on the one year anniversary of account activation. Users are informed that the
service remains available through the shorter of account depletion or one year account activation
anniversary at the time of purchase and account activation.

Notwithstanding the foregoing, remaining users will continue to receive recorded notice of how
much remains in their prepaid account when accessing the Company’s services and entering the
account identification number. Users will further continue to be informed when their accounts
are about to become depleted and will be notified by Transcard’s customer service if contacting
the Company.

Thank you for your attention to this matter. Questions may be directed to the undersigned.

Sincerely,

MILLER ISAR, INC.



Andrew O. Isar

Regulatory Consultants to
Transcard, LLC f/k/a Innovative Processing Solutions, LLC


October 18, 2010

U.S.Xpress Enterprises, Inc.
4080 Jenkins Road
Chattanooga, TN 37421
Ray Harlin

        RE: PhoneCard Service Discontinued

Dear Mr. Harlin:

TransCard, formerly TransCommunications, has a long standing relationship providing Prepaid
PhoneCard services to U.S.Xpress.

As all technology eventually becomes obsolete, we find that our PhoneCard service is no
exception. Now that cell phones, with free long distance services, have become ubiquitous,
TransCard has decided to discontinue the service as of January 31st, 2011.

We have considered many different strategies to change the PhoneCard product to enable us
to continue to deliver value and services to you our client. Unfortunately the economics of the
service will not support its continuance.

As noted in our initial December 2009 notice, TransCard will not accept any further reloads of
cards after December 15th, 2009. Cardholders will be able to continue using the service to
redeem any unexpired minutes until January 31st, at which time TransCard will discontinue the
service altogether.

The FCC will normally authorize this proposed discontinuance of service
 unless it is shown that customers would be unable to receive service or a reasonable
substitute from another carrier or that the public convenience and necessity is otherwise
adversely affected. If you wish to object, you should file your comments as soon as possible,
but no later than 15 days after the Commission releases public notice of the proposed
discontinuance. Address objections to the Federal Communications Commission, Wireline
Competition Bureau, Competition Policy Division, Washington, DC 20554, and include in your
comments a reference to the Section 63.71 Application of (carrier's name). Comments
should include specific information about the impact of this proposed discontinuance (or
reduction or impairment) upon you or your company, including any inability to acquire
reasonable substitute service.

We want to thank you for your patronage over the years and look forward to many more
serving your Fuel and Payroll Card needs.


Regards,

Craig Fuller
CEO



Cc: Ryan Rogers




    6125 Preservation Dr. Chattanooga, TN 37416 Phone: 423-553-5200
                  sales@transcard.com www.transcard.com



Document Created: 2010-10-27 11:49:59
Document Modified: 2010-10-27 11:49:59

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