User Manual

FCC ID: ZD3FTMULTIPASSK13

Users Manual

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FCCID_3956705

ePass FIDO® -NFC
MultiPass FIDO®
Security Key

User Manual
For         2-Step Verification &
Advanced Protection Program


Overview
FEITIAN ePass FIDO® Series Security Key is a FIDO®
U2F certified authenticator. Unlike traditional
second-factor authentication devices, FIDO® U2F
provides a much more convenient solution to replace
or be a plus of traditional password. A single FEITIAN
ePass FIDO® Security Key can protect an unlimited
number of applications. Each application will be
assigned an independent key pair.


FEITIAN ePass FIDO® Series Security Key employs
high-performance secure element. All credentials are
physically protected by the hardware security chip. The
confidential information and credentials will never be
revealed under any type of attacks such as phishing
and man-in-the-middle.


Users’ accounts will always be secure even though the
whole server of the application you are using is hacked.
The public keys stored in the application server might
be revealed under attacks while however, your private
key is always under protection.


FEITIAN ePass FIDO® -NFC and MultiPass FIDO®
Security Key are devices to go beyond the traditional
two-factor authentication systems, the built-in BLE
(MultiPass FIDO® only), NFC, and USB communication
interfaces empower users to select the desired
channel and complete a secure FIDO® U2F authentication
across any of your devices in contact or wirelessly,
including desktop, notebook, tablet, and smartphone.


Diagram

  Bluetooth                Authentication
   Indicator               Indicator

 Mechanical
    Button
   Charging
   Indicator               Micro USB
                           Port




  Bluetooth
  Passcode                 Bluetooth
                           Device ID

  Micro USB
        Port




               USB Cable


MultiPass FIDO®


Compatibility
                                                         (Using Chrome browser)




Note: Please keep updating to latest operating system(s) / software for
     maximum compatibility.


Registration
               2-Step Verification




Note: The following registration process can only be done on PC over USB
      connection.


1 Log in to your Google account with a Chrome core
●
   based browser on a computer;

2 Click “My account” -> “Sign-in & Security” ->
●
   “2-Step Verification”;


                                         Sign-in & Security
         My Account                                           2-Step Verification




3 Click “Add Security Key” and follow the instruction
●
   to complete the registration;



                      Add Security Key




4 You will be informed to insert your ePass FIDO®
●
   Security Key during the registration process;




5 Click / touch the button to proof the user presence
●
   when the authentication indicator blinks. Your
   registration will complete in a moment.


Registration
               Advanced Protection Program




Note: The following registration process can only be done on PC over USB
      connection.


1 Access the home page of Advanced Protection
●
     Program with a Chrome core based browser on a
     computer at:

     https://landing.google.com/advancedprotection/

2 Click “GET STARTED” and you will see a page as
●
     shown below;

                                               GET STARTED




                                                              I HAVE 2 SECURITY KEYS




3 Get 2 security keys ready and click “I HAVE 2
●
     SECURITY KEYS”;

Note:The brand and token model recommended in this page are not mandatory.
     Any FIDO® U2F certified security can be used for Google Advanced
     Protection. However, to maximize the compatibility, using the token shown
     in the page is highly recommended.

4 You will be required to enter your password again;
●
5 The registration process starts as shown below.
●
     Register the security key one by one and click
     “CONTINUE”;

6 Read and confirm the notifications about Advanced
●
     Protection Program and click “TURN ON”. Your
     registration will complete in a moment.



                     Add Security Key   Add Security Key     TURN ON



                    CONTINUE


1 Log in to your Google account with a Chrome core
●
     based browser on a computer using your account
     and password.

     You will be informed to insert your registered ePass
     FIDO® Security Key during the authentication
     process;


                    Account
                    Password




2 Click / touch the button to proof the user presence
●
     when the authentication indicator flashes;




3 Your authentication will complete in a moment.
●
Note: Please do take your ePass FIDO® Security Key with you all the time in case
     you’re asked to do the authentication procedure again.


Authentication
Via Bluetooth




Note: Bluetooth authentication only works for MultiPass FIDO®.


                                                                                                              Add Account




    Make sure your Google Play                                                                                         Google
    services is up to date, then
    go to “Settings” -> “Account”
    -> “Add Account” -> “Google
    Account”;




                                                                          ●
                                                                          1




                                           https://itunes.apple.com/app/google-smart-lock/id1152066360?mt=8
                                           https://itunes.apple.com/app/google-smart-lock/id1152066360?mt=8
                                           https://itunes.apple.com/app/google-smart-lock/id1152066360?mt=8
                                           https://itunes.apple.com/app/google-smart-lock/id1152066360?mt=8
                                           https://itunes.apple.com/app/google-smart-lock/id1152066360?mt=8
                                           https://itunes.apple.com/app/google-smart-lock/id1152066360?mt=8
                                           https://itunes.apple.com/app/google-smart-lock/id1152066360?mt=8
                                           https://itunes.apple.com/app/google-smart-lock/id1152066360?mt=8
                                           https://itunes.apple.com/app/google-smart-lock/id1152066360?mt=8
                                           https://itunes.apple.com/app/google-smart-lock/id1152066360?mt=8
                                           https://itunes.apple.com/app/google-smart-lock/id1152066360?mt=8
                                           https://itunes.apple.com/app/google-smart-lock/id1152066360?mt=8
                                           https://itunes.apple.com/app/google-smart-lock/id1152066360?mt=8
                                                                                                                        Google
                                           https://itunes.apple.com/app/google-smart-lock/id1152066360?mt=8
                                           https://itunes.apple.com/app/google-smart-lock/id1152066360?mt=8
                                           https://itunes.apple.com/app/google-smart-lock/id1152066360?mt=8
                                           https://itunes.apple.com/app/google-smart-lock/id1152066360?mt=8
                                                                                                                        Smart Lock
                                           https://itunes.apple.com/app/google-smart-lock/id1152066360?mt=8
                                           https://itunes.apple.com/app/google-smart-lock/id1152066360?mt=8
                                           https://itunes.apple.com/app/google-smart-lock/id1152066360?mt=8
                                                                                                                              DOWNLOAD
                                           https://itunes.apple.com/app/google-smart-lock/id1152066360?mt=8
                                           https://itunes.apple.com/app/google-smart-lock/id1152066360?mt=8
                                           https://itunes.apple.com/app/google-smart-lock/id1152066360?mt=8
                                           https://itunes.apple.com/app/google-smart-lock/id1152066360?mt=8
                                           https://itunes.apple.com/app/google-smart-lock/id1152066360?mt=8
                                           https://itunes.apple.com/app/google-smart-lock/id1152066360?mt=8
                                           https://itunes.apple.com/app/google-smart-lock/id1152066360?mt=8
                                           https://itunes.apple.com/app/google-smart-lock/id1152066360?mt=8




    Download “Smart Lock”
    app from App Store, then
    launch the app and add your
https://itunes.apple.com/app/google-smart-lock/id1152066360?mt=8
https://itunes.apple.com/app/google-smart-lock/id1152066360?mt=8
https://itunes.apple.com/app/google-smart-lock/id1152066360?mt=8
    Google Account;


2 Follow the instruction on your mobile device. You will
●
   be asked to present your registered MultiPass FIDO®
   Security Key. Please make sure Bluetooth of the
   mobile device is turned on;




                NEXT




                                       More Options




3 You need to pair your registered MultiPass FIDO®
●
   Security Key first when using it on your mobile device
   for the very first time. Click “More options” -> “Pair
   a new security key” -> “Next” to start pairing
   procedure;

4 Press and hold the button on your registered
●
   MultiPass FIDO® Security Key for over 5 seconds to
   active Bluetooth Pairing Mode, a blue indicator shall
   flash;




                                          > 5 Sec.


5 Select your registered ePass FIDO® Security Key
●
     from the Bluetooth Device List. The Bluetooth Device
     ID of your Security Key is a 6-letter alphabetic name
     printed on the back of it;




                                                                        Pair




6 Input the 6-digit muneric Passcode printed on the
●
     back of your Security Key and click “Pair”;

7 Pairing procedure and your first-time authentication
●
     on this mobile device will complete in a moment. Now
     you can login to any Google Service app on this mobile
     device with your account for a certain period wihout
     being asked to do the authentication procedure again.

Note: After this certain period, you will be asked to authenticate you to this
     mobile device again. Please do take your MultiPass FIDO® Security Key
     with you all the time in case you’re asked to do the authentication
     procedure again.


8 When you’re asked to authenticate yourself on a
●
   paired mobile device again, present your registered
   ePass FIDO® Security Key. Please make sure
   Bluetooth of the mobile device is turned on;




                                           Google
                                           Smart Lock
                                                 DOWNLOAD




9 Click the button on your MultiPass FIDO® Security
●
   Key to complete the authentication, a green indicator
   shall flash;




        More Options
10 Your authentication will complete in a moment.
●


Authentication
Via NFC




Note: NFC authentication only works on android devices.


1 Make sure your Google Play services is up to date,
●
     then go to “Settings” -> “Account” -> “Add Account”
     -> “Google Account”;

2 Follow the instruction on your mobile device. You will
●
     be asked to present your registered ePass FIDO®
     Security Key. Please make sure NFC of the mobile
     device is turned on;


                               Add Account




                                        Google




3 Tap your registered ePass FIDO® Security Key to the
●
     mobile device’s NFC sensor to complete the
     authentication;




4 Your authentication will complete in a moment.
●
Note: After a certain period, you will be asked to authenticate you to this mobile
     device again. Please do take your ePass FIDO® Security Key with you all
     the time in case you’re asked to do the authentication procedure again.


FAQ
Q How can I pair MultiPass FIDO® Security Key with my
  iPhone?

A iPhone does not allow the Security Key to be paired over
  the Bluetooth setting page directly. You need to download
  the application “Smart Lock” from app store and use the
  “Smart Lock” to pair the Security Key.

Q Can I use MultiPass FIDO® Security Key on PC over
  Bluetooth?

A Most of the FIDO ® U2F PC applications rely on HID
  interface which Bluetooth is not compatible with that.
  Please use the token on PC over USB interface. A U2F
  Bluetooth adapter will be released soon. This adapter will
  allow you to use the MultiPass FIDO® on PC over
  Bluetooth.

Q What browsers support FIDO® U2F Security Key?

A Chrome and Chrome core based browsers (Such as Epic
  browser), Firefox. The support of other browsers will
  come soon.

Q Can I install my own applet into the JAVA Smart Card
  inside MultiPass FIDO® Security Key?

A Standard product does not allow modification on the
  JAVA Smart Card. Installing customized application will
  need placing a customization order to FEITIAN.

Q What applications support FIDO® U2F Security Key?

A The applications support FIDO® U2F include but not
  limited to: Google, Facebook, Dropbox, GitHub, Dashlane,
  DUO, StrongAuth etc.

Q How long is the battery life?

A The MultiPass FIDO ® Security Key can be used for
  around 3 months for each full charging (Assuming using
  Bluetooth authentication 10 times / day).


FAQ
Q What to do if I lost my Security Key?

A Different applications provide different solutions for key
    recovery. Such as Google is using SMS OTP as alternative
    2-step verification method while Facebook is using
    recovery codes. Please kindly check with your service
    provider about the security key recovery methods.

Q Can I register a Security Key over my smart phone?

A You can always authenticate the security key with your
    mobile devices, but registration can only be done from a
    non-mobile device with Chrome and other U2F
    supported browsers.

Q What app do I need to install for using the MultiPass FIDO®
    Security Keyon my Android phone?
A
    Nothing. Just be sure that the google play services and
    chrome browser are up to date.

Q How can I know the battery is fully charged?

A Charging process starts automatically when USB cable is
    plugged in. A red indicator will be lit during charging
    process, and goes off when the Security Key is fully
    charged.

Q Why the key is not working properly in Linux?

A In Linux, there should be a rules file for using U2F keys.

    Follow the following step to setup the rules file:

    1. Download “70-u2f.rules” from
       https://ftsafe.com/services/Resources.

    2. Copy the downloaded file into /etc/udev/rules.d/
       (You may need to use sudo mode).

    3. Restart the system


 FEITIAN ePass FIDO® Series Security Key can also be
 used for 2-Step Verifications on the following service(s):




For further informations, please contact
world.sales@ftsafe.com, or your service provider.
FCC Statement
Any Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate
the equipment.
This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not
cause harmful interference, and
(2) This device must accept any interference received, including
interference that may cause undesired operation.
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set
forth for an uncontrolled environment .This transmitter must not be
co-located or operating in conjunction with any other antenna or
transmitter.
 This manual was released on July 30, 2018.
 For further update, please check on:
 http://download.ftsafe.com/files/FIDO/Manual/
 http://download.ftsafe.com/files/FIDO/Manual/ePass%20FIDO-Multi-Interface%20Manual.pdf
 http://download.ftsafe.com/files/FIDO/Manual/ePass%20FIDO-Multi-Interface%20Manual.pdf
 ePass%20FIDO-Multi-Interface%20Manual.pdf,
 http://download.ftsafe.com/files/FIDO/Manual/ePass%20FIDO-Multi-Interface%20Manual.pdf
 http://download.ftsafe.com/files/FIDO/Manual/ePass%20FIDO-Multi-Interface%20Manual.pdf
 or scan the QR code.

                                    http://download.ftsafe.com/files/FIDO/Manual/ePass%20FIDO-Multi-Interface%20Manual.pdf
                                    http://download.ftsafe.com/files/FIDO/Manual/ePass%20FIDO-Multi-Interface%20Manual.pdf
                                    http://download.ftsafe.com/files/FIDO/Manual/ePass%20FIDO-Multi-Interface%20Manual.pdf
                                    http://download.ftsafe.com/files/FIDO/Manual/ePass%20FIDO-Multi-Interface%20Manual.pdf
                                    http://download.ftsafe.com/files/FIDO/Manual/ePass%20FIDO-Multi-Interface%20Manual.pdf
                                    http://download.ftsafe.com/files/FIDO/Manual/ePass%20FIDO-Multi-Interface%20Manual.pdf
                                    http://download.ftsafe.com/files/FIDO/Manual/ePass%20FIDO-Multi-Interface%20Manual.pdf
                                    http://download.ftsafe.com/files/FIDO/Manual/ePass%20FIDO-Multi-Interface%20Manual.pdf
                                    http://download.ftsafe.com/files/FIDO/Manual/ePass%20FIDO-Multi-Interface%20Manual.pdf
                                    http://download.ftsafe.com/files/FIDO/Manual/ePass%20FIDO-Multi-Interface%20Manual.pdf
                                    http://download.ftsafe.com/files/FIDO/Manual/ePass%20FIDO-Multi-Interface%20Manual.pdf
                                    http://download.ftsafe.com/files/FIDO/Manual/ePass%20FIDO-Multi-Interface%20Manual.pdf
                                    http://download.ftsafe.com/files/FIDO/Manual/ePass%20FIDO-Multi-Interface%20Manual.pdf
                                    http://download.ftsafe.com/files/FIDO/Manual/ePass%20FIDO-Multi-Interface%20Manual.pdf
                                    http://download.ftsafe.com/files/FIDO/Manual/ePass%20FIDO-Multi-Interface%20Manual.pdf
                                    http://download.ftsafe.com/files/FIDO/Manual/ePass%20FIDO-Multi-Interface%20Manual.pdf
                                    http://download.ftsafe.com/files/FIDO/Manual/ePass%20FIDO-Multi-Interface%20Manual.pdf
                                    http://download.ftsafe.com/files/FIDO/Manual/ePass%20FIDO-Multi-Interface%20Manual.pdf
                                    http://download.ftsafe.com/files/FIDO/Manual/ePass%20FIDO-Multi-Interface%20Manual.pdf
                                    http://download.ftsafe.com/files/FIDO/Manual/ePass%20FIDO-Multi-Interface%20Manual.pdf
                                    http://download.ftsafe.com/files/FIDO/Manual/ePass%20FIDO-Multi-Interface%20Manual.pdf
                                    http://download.ftsafe.com/files/FIDO/Manual/ePass%20FIDO-Multi-Interface%20Manual.pdf
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    Feitian Technologies Co., Ltd.
    www.ftsafe.com



Document Created: 2018-08-08 16:17:08
Document Modified: 2018-08-08 16:17:08

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