User Manual

FCC ID: XKB-ISC250V4CL

Users Manual

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FCCID_2906578

Security of your terminal                                             CAUTION: This equipment may not be modified,
Your device fulfils current applicable PCI PTS security               altered, or changed in any way without signed
requirements.                                                         written permission from Ingenico. Unauthorized
Upon receipt of your terminal you should check for signs of           modification may void the equipment authorization
tampering of the equipment. It is strongly advised that these         from the FCC and will void the Ingenico warranty.
checks are performed regularly after receipt. You should check,       ANTENNA REQUIREMENT
for example: that the keypad is firmly in place; that there is no     47 CFR Section 15.203
evidence of unusual wires that have been connected to any             This device ISC250-V4 complies with Part 15 of the
ports on your terminal or associated equipment, the chip card         FCC Rules. Operation is subject to the following two
reader or any other part of your terminal. Such checks would          conditions: (1) This device may not cause harmful
provide warning of any unauthorised modifications to your             interference, and (2) this device must accept any
terminal, and other suspicious behaviour of individuals that have     interference received, including interference that
access to your terminal. Your terminal detects any “tampered          may cause undesired operation.
state”. In this state the terminal will repeatedly flash the          WARNING TO USERS IN THE CANADA:
message” Alert Irruption!” and further use of the terminal will       This device complies with Industry Canada licence-
not be possible. If you observe the “Alert Irruption!” message,




                                                                                                                                           Installation Guide
you should contact the terminal helpdesk immediately.
You are strongly advised to ensure that privileged access to your
                                                                      exempt RSS standard(s). Operation is subject to the
                                                                      following two conditions: (1) this device may not
                                                                      cause interference, and (2) this device must accept
                                                                                                                                                                                            ISC250-V4
terminal is only granted to staff that have been independently        any interference, including interference that may
verified as being trustworthy. The terminal must never be put in      cause undesired operation of the device.
or left at a location where it could be stolen or replaced by         Under Industry Canada regulations, this radio
another device.                                                       transmitter may only operate using an antenna of a
CAUTION: Positioning of the ISC250-V4 on check stand must be          type and maximum (or lesser) gain approved for the
in such a way to make cardholder PIN (Personal Identification         transmitter by Industry Canada.
Number) spying infeasible.                                            To reduce potential radio interference to other
NEVER ask the customer to divulge their PIN Code. Customers           users, the antenna type and its gain should be so
should be advised to ensure that they are not being overlooked        chosen that the equivalent isotropically radiated
when entering their PIN Code.                                         power (e.i.r.p.) is not more than that necessary for
                                                                      successful communication.
WARNING TO USERS IN THE UNITED STATES
Federal Communication Commission Interference Statement 47            SAFETY
CFR Section 15.105(b)
This equipment has been tested and found to comply with the                CAUTION: risk of explosion if the battery is
limits for a Class B digital device, pursuant to Part 15 of the FCC   replaced by an incorrect type. Dispose of used
Rules. These limits are designed to provide reasonable                battery according to the instructions
protection against harmful interference in a residential
                                                                          An excessive acoustic pressure of headset can
installation. This equipment generates uses and can radiate
                                                                      involve deafness!
radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful                        Only use the power supply AC/DC provided with
interference to radio communications. However, there is no




                                                                                                                                                                DC
                                                                      iSC250-V4 (8VDC, 2A) or the power provided by a
guarantee that interference will not occur in a particular            cash register (16 Watt min, 8V min) limited power
installation. If this equipment does cause harmful interference       source (LPS).
to radio or television reception, which can be determined by          Remove the power jack to power off the terminal.
turning the equipment off and on, the user is encouraged to try       Authorized power supply units :
to correct the interference by one of the following measures:         FRIWO (Trademark: Ingenico and FWGB)        152810
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.         FRIWO (Trademark: Ingenico and FWGB)        153051

- Connect the equipment into an outlet on a circuit different         PHIHONG (Trademark: Ingenico)               PSC16E-080
from that to which the receiver is connected.                         PHIHONG (Trademark: Ingenico and PHIHONG)   PSC16A-080
NO UNAUTHORIZED MODIFICATIONS                                         PHIHONG (Trademark: Ingenico and PHIHONG)   PSC16A-080L6IN-R
47 CFR Section 15.21
- Consult the dealer or an experienced radio/TV technician for        PHIHONG (Trademark: Ingenico and PHIHONG)   PSC16E-080L6IN-R
help.

 Ingenico – 28-32 Boulevard de Grenelle - 75015 Paris                                                                                Ingenico – 28-32 Boulevard de Grenelle - 75015 Paris
 Tél. + 33 (0)1 58 01 80 00- Fax +33 (0)1 58 01 91 35                                                                                Tél. + 33 (0)1 58 01 80 00- Fax +33 (0)1 58 01 91 35      900019348 R11 000 01


Equipment check list                                                                                                             Troubleshooting                                           Terminal Location
Carefully inspect the shipping carton and its contents for shipping damage. If the device is damaged, file a                     Magnetic Card Reader Does Not Work Properly               The ISC250-V4 device may be mounted on a flat
                                                                                                                                 1. When sliding the card through the reader, make         surface, wall, or customer stand (recommended).
claim immediately with the shipping company and notify Ingenico.
                                                                                                                                    sure that the magnetic stripe on the card is facing
You should have :                                                                                                                   the ISC250-V4 display screen (see Swiping a                Do not place the ISC250-V4 device on a PC
                                   Stylus      This guide            The box may also include the following items                   Magnetic Stripe Card).                                 monitor, adjacent to an electronically active security
               iSC250-V4
                                                                     depending on your configuration working:                    2. Swipe the card at a faster or middle steady speed.     tag deactivation system, or near other sources of
               device
                                                                        Cable (specific to your connectivity requirements)      3. Inspect the magnetic stripe on the card to make        magnetic fields.
                                                                                                                                                                                           The ISC250-V4 device must be at least 12 inches away
                                                                        Power supply unit                                          sure it is not scratched or badly worn.
                                                                                                                                                                                           from an electronically active type of security tag
                                                                                                                                 4. security tag deactivation system could disturb the
                                                                     2                                                                                                                     deactivation pad.
Save the carton and packing material for repackaging or moving the device in the future. Connect the cable to the                   magnetic card reader
                                                                                                                                 5. To determine if the problem is with the card:          There are two types of security tag deactivation
HOST port before connecting the device to power.
                                                                                                                                    a. If your host device has a magnetic stripe reader,   systems:
                                                                                                                                        try swiping the card there.                         An electronically active system sends out a
 Power & Cable connections                                                       Stylus Pen Connection                              b. If you have another working ISC250-V4 device,            powerful and potentially disruptive signal to
                                                                                                                                        try swiping the card there.                             deactivate the security tag. If the ISC250-V4
                                                                                                                                                                                                device is placed too close to the system’s pad, or
                                                                                                                                 Device is not working                                          placed above the pad, the signature capture files
                                                                                                                                 1. Make sure that the ISC250-V4 connector is fully             may be corrupted.
                                                                                                                                    inserted into the back of the device.                   A passive system is a permanent magnet type
                                                                                                                                 2. Restart the device.                                         that does not send out a signal. This type does
   Turn the terminal. There is       Two ports at the rear side:   Insert the stylus connector into the ISC250-V4 stylus port    3. If you have another working ISC250-V4 device,               not affect the iSC250-V4 device.
   one port on the back for              -     audio out           at the rear of the ISC250-V4.                                    swap the devices to determine if the problem is        The device is designed to operate in the following
   power and communication.              -     USB host                                                                             with the device, cable, POS, or power supply.          environment:
   Connect the cable on the                                                                                                      4. If the ISC250-V4 device is directly connected to a      Operating temperature of 5°C to 40°C
   terminal. Connect the other                                                                                                      host, reset the host by turning it off and back on      Operating humidity of 10% to 90% RH non-
            3 power
   end to the      2 supply
                       1 unit.                                                                                                      again.                                                      condensing
   Connect the power supply                                                                                                                                                                The terminal is intended for internal use only.
   unit to the mains by the wall                                                                                                     Changes or modifications to this device not
   receptacle.                                                                                                                   expressly approved by the party responsible for
                                                                                                                                 compliance could void the user's authority to operate
                                                                   Place the stylus into the cradle on the left hand-side of
                                                                                                                                 the equipment.                                            More Information
Swiping a Magnetic Stripe Card                                     the ISC250-V4 device, or insert it upright into the hole in
                                                                                                                                                                                           For more information on cleaning,
                                                                   the cradle.                                                      Any liquid spill under the custom cover must be
The ISC250-V4 device’s magnetic stripe                                                                                           removed right away.
                                                                                                                                                                                           troubleshooting, operating the device, features,
reader reads debit, credit, and all                                Smart Card Reader (SCR)                                                                                                 specifications, accessories, the system menu,
standard magnetic stripe cards.                                                                                                       The main port at the back must not be used to        security, and downloading see the Ingenico
                                                                   Take care to ensure that the card is
                                                                                                                                 connect a standard video HDMI cable. Only connect         iSC250-V4 User Guide.
Take care to ensure that the card is inserted in the correct       inserted in the correct manner, chip facing
                                                                                                                                 cables provided by Ingenico.
manner (direction is marked on terminal). Slide the card from      up (direction is marked on terminal).
the rear to the front in a continuous motion for best results                                                                                                                                           The associated symbol means that WEEE
                                                                                                                                 Environment:                                                           must not be thrown away but collected
                                                                   Signature Handling                                            This product is labelled in accordance with European                   separately and recycled
Contactless Reader
                                                                                                                                 Directive 2002/96/EC concerning Waste Electrical and
Bring the card firmly up to the active zone                        The iS250-V4 can capture an electronic                        Electronic Equipment (WEEE).
one above the display (at about 1cm). Keep                         image of a customer's signature for                           Ingenico ensures that efficient collection and
the card close to the Reader during the                            transactions that require a signature and                     recycling schemes are set-up for WEEE according to
transaction.                                                       transmit to a host system.                                    the local regulation of your country. Please contact
                                                                                                                                 your retailers for more detailed information.
                                                                   The signature area displays on the screen for transactions
                                                                                                                                 Packaging waste must also be collected separately to
                                                                   requiring a customer signature.
                                                                                                                                 assure a proper disposal and recycling.
                                                                   Use the electronic stylus attached to the device.
                                                                                                                                 Please note that proper recycling of the WEEE will
                                                                                                                                 ensure safety of human health and environment.


  Ingenico – 28-32 Boulevard de Grenelle - 75015 Paris                                                                           Ingenico – 28-32 Boulevard de Grenelle - 75015 Paris
  Tél. + 33 (0)1 58 01 80 00- Fax +33 (0)1 58 01 91 35                                                                           Tél. + 33 (0)1 58 01 80 00- Fax +33 (0)1 58 01 91 35                             900019348 R11 000 01



Document Created: 2016-02-10 13:52:12
Document Modified: 2016-02-10 13:52:12

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