User Guide

FCC ID: SWX-UAP

Users Manual

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FCCID_1390408

Enterprise WiFi System


UniFi Enterprise WiFi System User Guide                                                                                                                                                    Table of Contents




                 Table of Contents
                 Chapter 1:
                 Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1
                            Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1
                            System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1
                            Network Topology Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1
                            Front. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  2
                            Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  2

                 Chapter 2:
                 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  3
                            Hardware Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  3
                            Software Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5

                 Chapter 3:
                 Using the UniFi Controller Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  7
                            Map. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  7
                            Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  9
                            Access Points. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  9
                            Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
                            Guests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
                            Recent Events. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
                            Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
                            Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
                            Admin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

                 Appendix A:
                 Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  18
                 Appendix B:
                 Compliance Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  19
                            FCC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
                            Industry Canada. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

                 Appendix C:
                 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  20
                            General Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

                 Appendix D:
                 Contact Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  21
                            Ubiquiti Networks Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21




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UniFi Enterprise WiFi System User Guide                                                                                          Chapter 1: Product Overview

Chapter 1:                                                                                    System Requirements
                                                                                              • Microsoft Windows XP, Windows Vista, Windows 7, or
Product Overview                                                                                Mac OS X
Thank you for purchasing the Ubiquiti UniFi Enterprise                                        • Java Runtime Environment 1.6 (or above)
WiFi System. The UniFi Enterprise WiFi System includes                                        • Web Browser: Mozilla Firefox, Google Chrome, or
the UniFi Controller software that allows you to manage                                         Microsoft Internet Explorer 8 (or above)
your wireless network using your Web browser.
The UniFi Enterprise WiFi System also includes the
                                                                                              Network Topology Requirements
necessary hardware for mounting the unit on a wall or a                                       • A DHCP-enabled network (for AP to obtain an IP as well
ceiling. The UniFi Enterprise WiFi System supports Passive                                      as for the wireless clients after the deployment)
PoE which works with the included PoE adapter. If you                                         • Access point(s) and the management station computer
want to power the UniFi AP from an 802.3af compliant                                            connected to the same layer-2 network.
switch, Ubiquiti Networks offers the optional Instant
                                                                                                   Enterprise AP                       Enterprise AP
802.3af Adapter to instantly transform any PoE device into
a fully 48V 802.3af compliant product. Product details are
available on our website at http://ubnt.com/8023af

Package Contents

                                               Wall Mount
                                                                                                                              Switch




    UniFi Enterprise AP         Wall-Mount Bracket                    Ceiling-Mount Plate




                                                                                                             Computer to be used as                    Enterprise AP
                                                                                                              Management Station

                                                                                                                      Sample Network Diagram

   UniFi Controller                                         24v PoE
                           Quick Start Guide                                 Power Cord
  CD with User Guide                                        Adapter




 M3X30 Flat Head     M3 Nut with Tooth   M2.9x20 Self Tapping                M3x20 Screw
  Screw (Qty. 3)      Washer (Qty. 3)       Screw (Qty. 3)                  Anchor (Qty. 3)




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UniFi Enterprise WiFi System User Guide                                                         Chapter 1: Product Overview

Front                                                              Back
                                                                    Reset Button The reset button serves two functions:
                                                                    • Restart It will restart the device when you press
                                                                      and release it quickly.
                                                                    • Restore Factory Defaults When you press and
                                                                      hold it for more then 5 seconds, it will restore the
                                                                      device to the factory default settings.




                                                                     Ethernet Port Connects to the 24v PoE
     LED Indicates the status of the device. See                     Adapter to provide power to the unit.
     the table below for details.

LED Color          Status
Flashing Amber     Initializing

Steady Amber       Factory default, waiting to be integrated

Alternating        Device is busy, do not touch or unplug it,
Amber/Green        this usually indicates a process such as a
                   firmware upgrade is taking place
Quickly Flashing This is used to locate an AP.
Green            When you click on Locate in the UniFi
                 Controller software, the AP will blink. It will
                 also display the location of the AP on the
                 map.
Steady Green       Indicates the device has been successfully
                   integrated into a network and is working
                   properly




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UniFi Enterprise WiFi System User Guide                                                                      Chapter 2: Installation

Chapter 2:                                                     Below is an overview of the Power over Ethernet
                                                               connections.
Installation
Hardware Installation
The UniFi Enterprise AP is powered by the included PoE
(Power over Ethernet) adapter. To install the AP, perform
the following steps:
1. Connect an Ethernet cable to the Ethernet port on the
   UniFi Enterprise AP.




                                                                                    Power Connection Diagram


                                                               Mounting the Access Point
                                                               The UniFi Enterprise AP can be wall-mounted or
                                                               mounted on a ceiling. Perform the following steps for the
                                                               appropriate installation:
                                                               Wall-Mount
                                                               1. Align the wall-mounting bracket with the Wall Mount
                                                                  text facing up. There are horizontal and vertical lines on
2. Connect the power cord to the power port on the PoE            the bracket to help with orientation.
   Adapter. Connect the other end to of the power cord to
   a power outlet.
                                                                                       Wall Mount
                                                                                                                    Wall Mount text




                                                               2. Use a pencil to mark the holes on the wall.
                                                               3. Use a 6 mm drill bit to drill the holes in the wall.
                                                               4. Insert the 3 screw anchors into the wall.
                                                               5. Secure the wall-mount bracket to the wall by inserting
3. Connect the other end of the Ethernet cable to the
                                                                  the self tapping screws into the anchors.
   Ethernet port labeled POE on the PoE Adapter.
         Note: If you plan to mount the AP on your ceiling,
         perform the ceiling mount installation steps before
         connecting the Ethernet cable to the PoE Adapter.

                                                                                                       Wall Mount




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UniFi Enterprise WiFi System User Guide                                                               Chapter 2: Installation

6. Align the notches on the AP with the notches on the
   wall‑mount bracket.


                   Wall Mount




                                                                6. Feed the Ethernet cable through the hole and then
                                                                   align the Enterprise AP with the notches on the wall-
7. Turn the AP clockwise until it locks into place.                mount bracket.




                                   Wall Mount




Ceiling-Mount
1. Remove the ceiling tile.
2. Align the ceiling-mount plate to the center of the top
   side of the ceiling tile.
3. Use a 3.5 mm drill bit to drill holes for the three flat
   head screws.                                                           Note: The UniFi AP supports Passive PoE which
4. Cut or drill a circle approximately 25 mm in size that                 works with the included PoE adapter. If you want
   lines up with the larger circle on the ceiling-mount                   to power the UniFi AP from an 802.3af compliant
   plate. This will be used for the Ethernet cabling.                     switch, Ubiquiti Networks offers the optional
5. Secure the wall-mount bracket and ceiling-mount plate                  Instant 802.3af Adapter to instantly transform
   to the ceiling tile using the 3 flathead screws and 3 nuts             any PoE device into a fully 48V 802.3af compliant
   with tooth washers.                                                    product. Product details are available on our
                                                                          website at http://ubnt.com/8023af
                                                                7. Turn the AP clockwise until it locks into place.




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UniFi Enterprise WiFi System User Guide                                                             Chapter 2: Installation

Software Installation                                        PC Users
Insert the UniFi Controller software CD into your CD-        1. Launch UniFi-installer.exe.
ROM drive and follow the instructions for your specific      2. Click Install.
computer type.
Mac Users
1. Click on the Install icon.




                                                             3. If your computer doesn’t have Java 1.6 or above installed,
                                                                you will be prompted to install it. Click Install to
                                                                continue.




2. Click Continue and follow the on-screen instructions to
   install the software.




                                                             4. Click Next.




3. Go to Go > Applications and double-click the UniFi
   icon.


                                                             5. Be sure the Start UniFi Controller after installation option
                                                                is checked and click Finish.




Proceed to Configuring the UniFi Controller Software on
page 6.

                                                                       Note: The UniFi Controller software can also be
                                                                       launched from Start > All Programs.




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UniFi Enterprise WiFi System User Guide                                                           Chapter 2: Installation

Configuring the UniFi Controller Software                    5. Enter an admin name and password to use when
                                                                accessing the management interface. Confirm your
1. The UniFi Controller software startup will begin. When
                                                                password in the Confirm field. Click Next.
   the option becomes available, click Launch a Browser
   to Manage Wireless Network.




2. Select your language and country. Click Next.

                                                             6. Review your settings. Click Back to make changes or
                                                                Finish to save your settings. Once finished you will be
                                                                redirected to the management interface via your web
                                                                browser.




3. Select the devices that you want to configure and click
   Next.




                                                             Congratulations, your wireless network is now configured.
                                                             A login screen will appear for the UniFi Controller
                                                             management interface. Enter the admin name and
                                                             password that you created and click Login.




4. The UniFi Installation Wizard will create a secure
   primary wireless network for your devices. Perform the
   following steps:
a. Enter the wireless network name (SSID) in the Secure
   SSID field.
b. Enter a passphrase to be used for your primary
   network.
c. To enable guest access, select Enable Guest Access        Proceed to the next chapter for information on using the
   and enter a guest network name in the Guest SSID field.   UniFi Controller software.
d. Click Next.




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UniFi Enterprise WiFi System User Guide                                     Chapter 3: Using the UniFi Controller Software

Chapter 3:                                                     To add a custom map, you must first create the image
                                                               using an illustration, image editing, or blueprint
Using the UniFi Controller                                     application that exports .jpg, .gif, or .png file formats.
                                                               Once you’ve created the map, you can upload it to the
Software                                                       UniFi Controller software by performing the following
                                                               steps:
The UniFi Controller software that comes with your UniFi
Enterprise WiFi System has a browser-based interface for       1. Click Configure Maps.
easy configuration and management.                                                                           Configure Maps button

To access the interface, perform the following steps:
1. Launch the UniFi Controller application if hasn’t already
   been started.
   • Mac users: Go > Applications > UniFi
   • PC users: Start > All Programs > UniFi
2. The login screen will appear. Enter the admin name and
   password in the appropriate fields and click Login.




                                                               2. Click Add a Map.
                                                                                  Add a Map


Map
The UniFi Controller software allows you to upload map
images of your location(s) for a visual representation of
your wireless network. When you initially launch the UniFi
Controller application, a default map is displayed.




                                                               3. Browse for an image to use as a map (valid file
                                                                  formats are .jpg, .gif, and .png). Give the image a brief
                                                                  description. Click Continue.




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UniFi Enterprise WiFi System User Guide                             Chapter 3: Using the UniFi Controller Software

4. Click Close.
                                                                 Lock Locks the selected Access Point in the
                                                                 current location on the map.

                                                                 Details Brings up the Details window. This
                                                                 allows you to view Access Point settings and
                                                                 connected users. You can also edit the radio
                                                                 channel, transmit power, and device alias.




5. You can adjust the zoom using the slider on the right.        There are 4 tabs to select from in the
   Drag the Access Point icon(s) from the Unplaced APs           Details window. Details, Users, Guests, and
   list on the left to the appropriate location(s) on the map.   Configuration.
                                                                 • Details Displays details on the Access Point
                                                                   including the MAC address, model, version,
                                                                   IP address, uptime, connected users, and
                                                                   connected guests. Click Radio to display the
                                                                   channel used, transmit power, and packet
                                                                   information.
                                                                 • Users Displays the hostname of the users
                                                                   that are connected to the selected Access
                                                                   Point and the IP address assigned to them.
                                                                   You can click on the hostname to display
                                                                   additional details of each user. A window
                                                                   with Details, Statistics, and Configuration is
                                                                   displayed. The Details tab displays the MAC
                                                                   address, hostname, IP address, uptime and
                                                                   the AP they are connected to. The Statistics
The access point will appear in the area that you placed it.       tab displays the channel used, signal strength,
                                                                   transmit and receive rates, power saving
                                                                   enabled or disabled, and the number of
                                                                   packets sent and received. You can also click
                                                                   History to see a sortable list of events. The
                                                                   Configuration tab allows you to change the
                                                                   alias name for the device.
                                                                 • Guests Displays the MAC address of guests
                                                                   that are connected to the guest network.
                                                                 • Configuration Allows you to change the
                                                                   alias name of the device, the channel setting,
                                                                   and set the transmit power to Auto, High,
                                                                   Medium, or Low. You can also remove the AP
                                                                   if you no longer want to manage it with the
                                                                   UniFi software.

         Access Point Shows the location of the Access           Remove Remove the Access Point from the
         Point on the map.                                       location on the map.
         Click and hold this icon to drag the Access Point
         to another location on the map.
         Click on the Access Point icon to reveal
         additional options. Click a blank area of the map
         to hide the additional options.

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UniFi Enterprise WiFi System User Guide                                    Chapter 3: Using the UniFi Controller Software

Show: You can select to show labels or details and             3. Enter the distance that the line represents in the
wireless coverage on the map. The following are the               Distance: field. The distance is specified in meters by
options available:                                                default but you can switch to feet using the drop-down
• Labels Displays the name of the Access Point.                   selection menu on the right. Click Next.
• Details Displays the Access Point name, MAC address,
  transmit/receive channel, number of users connected,
  and number of guests connected.
• Coverage Displays a visual representation of the range
  covered by the Access Point.
Map: If multiple maps have been uploaded, you can
select which map you want to view using this option.
Configure Maps Use this option to add maps or edit the
current map(s).

Zoom Slider Use to zoom the map detail in and out.



                                                               Statistics
                                                               The Statistics tab provides a visual representation of the
                                                               network traffic connected to your managed APs. Charts
                                                               representing the number of clients and network traffic are
                                                               displayed. An hour by hour chart of the usage over the last
                                                               24 hours is also displayed on this screen.




Set Map Scale Use this option to define the scale of the
map. You will draw a line and define the distance that the
line represents.

Setting the Map Scale
1. Click the Set Map Scale button.
2. Click and hold to draw a line in the area that you want     Access Points
   to use to set the scale of the map. If you need to redraw   The Access Points tab displays a list of managed Access
   the line, just click and hold again to draw a new line.     Points with their name, IP address, status, number of
   Once you’re happy with the line, click Next.                clients connected, download/upload statistics, and their
                                                               transmit/receive channel.




                                                               Search Allows you to search the tables for any
                                                               information that is displayed.



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UniFi Enterprise WiFi System User Guide                                     Chapter 3: Using the UniFi Controller Software

Name/Mac Address Displays the hostname, alias, or MAC          Activity Displays the level of activity for each user.
address of the Access Point. You can click on the name to
get additional details on the Access Point.                                                Activity Level
                                                                                Bars
                                                                                           (Bytes per second)
IP Address Displays the IP address of the Access Point.
                                                                                           Idle
Status Displays the connection status information.
                                                                                           500
Num Clients Displays the number of clients connected to
                                                                                           8000
the Access Point.
                                                                                           64000
Download Displays the total size of downloads via the
Access Point.                                                                              512000

Upload Displays the total size of uploads via the Access                                   2048000
Point.
                                                               Uptime Displays the total time the user has been
Channel Displays the transmit/receive channel being            connected for this session.
used by the Access Point.
                                                               Actions Click an action button to perform the
Actions Select an action button to perform the desired         appropriate action.
action:
                                                               • Block Click this to block a specific user from accessing
• Restart Restart the selected Access Point.                     the Access Point. This will add the client to the Blocked
• Locate Locate the Access Point on the map. The LED on          Device list.
  unplaced APs will flash to indicate which AP it is so that   • Reconnect Click this button to reconnect a specific user
  you can place it in the correct location on the map.           to the Access Point.
• Upgrade When Automatic Upgrade is enabled,
  the Access Points will be automatically upgraded.            Guests
  The Upgrade option is used to manually update the            The Guests tab displays a list of users that have connected
  firmware on the Access Point.                                to the guest network of the Access Point.
Users
The Users tab displays a list of users that are connected to
the primary wireless network of the Access Point.




                                                               Name/MAC Address Displays the hostname, alias, or
                                                               MAC address of the connected guest. You can click on the
                                                               name to get additional details.
                                                               Status Indicates whether the guest is authorized or
Name/MAC Address Displays the hostname, alias, or MAC
                                                               not. For authorization, guests must accept the Terms
address of the connected user. You can click on the name
                                                               of Use if the guest portal is enabled and authenticate if
to get additional details.
                                                               authentication is enabled.
IP Address Displays the IP address assigned to the user.
                                                               IP Address Displays the IP address assigned to the guest.
Access Point Displays the hostname or alias of the Access
                                                               Access Point Displays the hostname or alias of the Access
Point. You can click on the name to get additional details
                                                               Point. You can click on the name to get additional details
on the Access Point.
                                                               on the Access Point.
Signal Displays the signal strength from the AP to the
                                                               Signal Displays the signal strength from the AP to the
client.
                                                               client.
Up Displays the total size of files uploaded from the user.
                                                               Up Displays the total size of files uploaded from the
Down Displays the total size of files downloaded from the      guest.
user.
                                                               Down Displays the total size of files downloaded from the
                                                               guest.



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UniFi Enterprise WiFi System User Guide                                    Chapter 3: Using the UniFi Controller Software

Activity Displays the level of activity for each guest.        AP
                                                               The upper part of the window has 4 clickable tabs. The
                           Activity Level                      bottom of the window has a Locate and Restart button.
                 Bars
                           (Bytes per second)
                                                               Use the Locate button to flash the LED on the Access
                           Idle
                                                               Point and flash the Access Point icon on the map. Use
                           500                                 the Restart button to restart the Access Point. The 4 tabs
                           8000                                contain the following information:
                           64000                               Details
                           512000                              Displays details on the Access Point. Click Radio to display
                           2048000                             the channel and transmit/receive statistics.
                                                               Overview
Uptime Displays the total time the user has been
connected for this session.
Actions Click an action button to perform the
appropriate action.
• Block Click this to block a specific guest from accessing
  the Access Point.
• Reconnect Click this button to reconnect a specific
  guest to the Access Point.

Recent Events
Displays a list of recent events including the date and time
the event occurred and the details of the event. The user
and AP names are clickable links.




                                                               • MAC address Displays the MAC address of the Access
                                                                 Point.
                                                               • Model Displays the model information.
Event Slider Move the slider right and left to navigate
between pages of events.                                       • Version Displays the version of software used on the
                                                                 Access Point.
Search Allows you to enter text you want to search for.
Simply begin typing, there is no need to press enter.          • IP address Displays the IP address of the Access Point.
                                                               • Uptime Displays the amount of time the Access Point
Clicking on an Event Device Link                                 has been running without interruption.
The event messages have clickable links [in brackets           • # Users Displays the number of users connected to the
underlined in gray text] for access points and users/            primary network.
guests. Details vary based on the selection.
                                                               • # Guests Displays the number of users connected to
                                                                 the guest network.




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UniFi Enterprise WiFi System User Guide                                  Chapter 3: Using the UniFi Controller Software

Radio (11n/b/g)                                             Users
Click Radio to display the channel and transmit/receive
statistics.




                                                            Name Displays the name (MAC address if not defined)
                                                            of users connected to the primary network of the
• Channel Displays the wireless channel being used.         selected Access Point. You can click on the name to
                                                            display additional details of each user (see User/Guest
• Transmit Power Displays the transmit power.               on the following page) or click a button to perform the
• TX Pkts / Bytes Displays the number of packets and        appropriate action.
  total bytes transmitted by the Access Point.              WLAN Displays the SSID (network name) of the wireless
• RX Pkts / Bytes Displays the number of packets and        network the user is connected to.
  total bytes received by the Access Point.                 Actions Select from one of the following actions:
• TX Retry / Dropped Displays the percentage of             • Block Click this to block a specific user from accessing
  transmitted packets that needed to be resent and the        the Access Point. This will add the client to the Blocked
  percentage of packets that were dropped.                    Device list.
• RX Error / Dropped Displays the percentage of packets     • Reconnect Click this button to reconnect a specific user
  received that needed to be resent and the percentage of     to the Access Point.
  packets that were dropped.
• # Users Displays the number of users connected to the
  primary network.
• # Guests Displays the number of users connected to
  the guest network.




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UniFi Enterprise WiFi System User Guide                                   Chapter 3: Using the UniFi Controller Software

Guests                                                        Configuration
                                                              Allows you to change device configuration settings. Be
                                                              sure to click the Apply button to apply any changes that
                                                              you make.
                                                              Config




Name Displays the name (MAC address if not defined)
of users connected to the guest network of the selected
Access Point. You can click on the name to display
additional details of each user (see User below) or click a
button to perform the appropriate action.
WLAN Displays the SSID (network name) of the wireless
network the guest is connected to.                            Alias Allows you to name the device.
Actions Select from one of the following actions:             Channel Select a channel or leave the default auto
                                                              setting. You can also use the default HT20 for 20 MHz
• Block Click this to block a specific user from accessing
                                                              operation or HT40 for 40 MHz operation.
  the Access Point. This will add the client to the Blocked
  Device list.                                                Tx Power By default the transmit power is set to Auto.
                                                              You can also manually select High, Medium, or Low.
• Reconnect Click this button to reconnect a specific user
  to the Access Point.                                        Remove
                                                              Remove You can remove the AP if you no longer want to
                                                              manage it with the UniFi software.




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UniFi Enterprise WiFi System User Guide                                Chapter 3: Using the UniFi Controller Software

User/Guest                                                Channel Displays the channel being used for wireless
                                                          communication.
The User and Guest hyperlinks bring up a window
with 4 clickable tabs. The 4 tabs contain the following   Signal Displays the signal level.
information:                                              TX Rate Displays the transmit rate.
Overview                                                  RX Rate Displays the reception rate.
                                                          Activity Displays user activity.
                                                          Power Save Indicates whether power saving is enabled.
                                                          Received Pkts / Bytes Displays the number of packets
                                                          and total bytes transmitted by the user.
                                                          Sent Pkts / Bytes Displays the number of packets and
                                                          total bytes received by the user.
                                                          History




MAC address Displays the MAC address of the Access
Point.
Hostname Displays the name (if defined).
IP address Displays the IP address of the Access Point.
Uptime Displays the amount of time the Access Point has
been running without interruption.
Connected AP Displays the name or MAC address of the
Access Point this user is connected to.
Statistics
                                                          Date/Time Displays the date and the time the user
                                                          connected to the Access Point.
                                                          Duration Displays the time duration that the user was
                                                          connected to the Access Point.
                                                          Down Displays how many bytes were downloaded by the
                                                          user during the session.
                                                          Up Displays how many bytes were uploaded by the user
                                                          during the session.




ESSID Displays the wireless network name (SSID) of the
network that the user is connected to.
Connected AP Displays the MAC address or name of the
Access Point the user is connected to.



Ubiquiti Networks, Inc.                                                                                           14


UniFi Enterprise WiFi System User Guide                                 Chapter 3: Using the UniFi Controller Software

Configuration                                               Show Archived Show all of the alert messages that have
Config                                                      been archived.
                                                            Archive All Archive all of the alert messages displayed on
                                                            the screen.
                                                            Adopt Click this button to adopt an access point that is
                                                            waiting for adoption.
                                                            Archive Archive the selected alert message.

                                                            Settings
                                                                     System System related settings.


                                                                     Guest Control Guest portal and policies.


                                                                     Wireless Networks Wireless networks.
Alias Allows you to enter a name for the user. Be sure to
click Apply to save your name change.                                Blocked Devices List of blocked wireless
Debug                                                                devices.

                                                            Settings >> System




                                                            System Configuration
                                                            System Name Editable field with the system name.
Debug Allows you to force a device to connect to a          Country Select your country from the drop-down list.
specific Access Point.
                                                            Services
Alerts                                                      Automatic Upgrade When enabled, this option will
Important events are displayed in the alerts window. The    automatically upgrade your firmware when an update is
date and time of the event and the message are displayed.   available.
                                                            Network Discovery When enabled, this option allows
                                                            UniFi to be discoverable via UPnP. This option is enabled
                                                            by default.
                                                            Remote Logging Enable to define a remote syslog server.
                                                            Enter the IP address and port of the syslog server.
                                                            Be sure to click Apply to save any changes that you have
                                                            made.



Search Allows you to enter text you want to search for.
Simply begin typing, there is no need to press enter.




Ubiquiti Networks, Inc.                                                                                                 15


UniFi Enterprise WiFi System User Guide                                      Chapter 3: Using the UniFi Controller Software

Settings >> Guest Control                                    Settings >> Wireless Networks




Guest Policies
Guest Portal This option is disabled by default. When        Wireless Configurations
disabled, guests can access the Internet without entering    Name Displays the wireless network name (SSID).
a password or accepting terms of use. When this option is    Security Displays the type of security being used on your
enabled, you can control the guest access portal.            wireless network.
You can select from the following authentication and         Guest Network Indicates whether the network is a guest
landing page controls:                                       network.
Authentication                                               Actions Select an action button to perform the desired
• No authentication When this option is selected, guests     action:
  are not required to login but will be required to accept   Edit Select Edit to make changes to the wireless network
  the Terms of Use before gaining access to the Internet.    settings.
                                                             Delete Select to delete the wireless network.
                                                             Wireless Configuration




• Simple Password When this option is selected, guests
  are required to enter the simple password entered here
                                                             • Name/SSID Allows you to edit the wireless network
  and are required to accept the Terms of Use before
                                                               name (SSID).
  gaining access to the Internet.
                                                             • Security Selects the type of security to use on your
• External Portal Server Enter the IP address of your
                                                               wireless network.
  external server if you have a custom guest portal.
                                                               -- Open This option is typically only used on the Guest
Landing Page                                                      network. When enabled, wireless network access is
• Redirect to the original URL When this option is                open to anyone without needing a password.
  selected, guests are directed to the URL they requested      -- WEP WEP (Wired Equivalent Privacy) is the oldest and
  after accepting the terms of use.                               least secure security algorithm. WPA security methods
• Promotional URL When this option is selected, guests            should be used when possible.
  are redirected to the URL that you specify here after          • WEP Key Enter a WEP encryption key in
  accepting the terms of use. Be sure to specify the URL           hexadecimal format. You can enter a 64-bit or 128-
  with http:// in front of the web address.                        bit key:
  Example: http://www.ubnt.com
                                                                    Type       HEX
Access Control
                                                                    64-bit     10 Hexadecimal Characters (0-9, A-F or a-f )
Restricted Subnets Enter in any subnets that you don’t                         Example: 00112233AA
want guests to be able to access.                                   128-bit    26 Hexadecimal Characters (0-9, A-F or a-f )
                                                                               Example: 00112233445566778899AABBCC




Ubiquiti Networks, Inc.                                                                                                       16


UniFi Enterprise WiFi System User Guide                                     Chapter 3: Using the UniFi Controller Software

    • Key Index Specifies the Index of the WEP Key used.        Admin
      4 different WEP keys can be configured at the same
      time, but only one is used. The effective key is set by
      choosing 1, 2, 3 or 4.
  -- WPA-Personal WPA™ or Wi-Fi Protected Access was
     developed as a stronger encryption method over WEP.
     WPA-Personal requires a passphrase to connect to the
     wireless network.
    • Security Key Enter the passphrase that users will
      use to connect to the wireless network.
  -- WPA-Enterprise WPA Enterprise uses a RADIUS
     server to authenticate users on the wireless network.
    • IP Address This is where the IP address of the
                                                                Server Information
      RADIUS server is specified.                               Version The software version is displayed here. If there
                                                                is an update, UniFi will automatically download it and
    • Port The port number is entered here. By default it
                                                                display it here.
      is 1812.
    • Password The password used to authenticate on             Backup
      the RADIUS server is entered here.                        Download Backup Settings Click to download a file that
• Guest Policy Select this option to enable guest access        contains all of your settings so you can restore them later
  policies on this wireless network.                            if you choose.
Advanced                                                        Restore
  -- VLAN To use a VLAN, select Use VLAN ID and enter the       Choose File Select this option to restore settings from a
     port number.                                               backup file that you’ve already downloaded.
  -- Hide SSID Select this option if you don’t want the         Support Info
     SSID to be broadcast.
                                                                Download Support Info Select this option to download
  -- Priority Defines the traffic priority, low, medium, or     a file to your computer with information about your
     high.                                                      configuration that can be emailed to our support team.
Be sure to click Apply to save any changes that you have
made. Click Cancel to discard changes.
Settings >> Admin Settings




Admin Name Displays the current admin name used
to login. To change the admin name, simply enter a new
name and click Apply.
Password A new password can be entered in this field. Be
sure to enter the password again in the Confirm field and
then click Apply to save your new password.
Confirm Used to confirm your new password.
Language Selects the language for use in the interface.




Ubiquiti Networks, Inc.                                                                                                    17


UniFi Enterprise WiFi System User Guide                    Appendix A: Specifications

Appendix A:
Specifications
Dimensions                20 x 20 x 3.65 cm
Weight                    290 g
                          (430 g with mounting kits)
Ports                     Ethernet (Auto MDX,
                          auto‑sensing 10/100 Mbps)
Buttons                   Reset
Antennas                  2 Integrated
                          (supports 2x2 MIMO with 		
                          spatial diversity)
Wi-Fi Standards           802.11 b/g/n*
Power Method              Passive Power over Ethernet
                          (12-24V)
Power Supply              24V 1A PoE Adapter included
Maximum Power
Consumption               4W
Max TX Power              23 dBm
BSSID                     Up to four per radio
Power Save                Supported
Wireless Security         WEP, WPA-PSK, WPA-TKIP,
                          WPA2 AES, 802.11i
Certifications            CE, FCC, IC
Mounting                  Wall/Ceiling (Kits included)
Operating Temperature	-10°C to 70°C (14°F to +158° F)
Operating Humidity        5% - 80% Condensing

Advanced Traffic Management
VLAN                      802.1Q
Advanced QoS              WLAN prioritization
Guest traffic isolation   Supported
WMM                       Voice, video, best effort, and
                          background
Concurrent Clients        100+

Supported Data Rates (Mbps)
802.11n                   MCS0 - MCS15 (6.5 Mbps to
                          300 Mbps), HT 20/40
802.11b                   1, 2, 5.5, 11
802.11g                   6, 9, 12, 18, 24, 36, 48, 54




* 2.4GHz




Ubiquiti Networks, Inc.                                                           18


UniFi Enterprise WiFi System User Guide                          Appendix B: Compliance Information

Appendix B:
Compliance Information
FCC
Changes or modifications not expressly approved by the
party responsible for compliance could void the user’s
authority to operate the equipment.
NOTE: This equipment has been tested and found
to comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules. These limits are
designed to provice reasonable protection against
harmful interference when the equipment is operated in
a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction
manual, may cause harmful interference to radio
communications. Operations of this equipment in a
residential area is likely to cause harmful interference
in which case the user will be required to correct the
interference at his own expense.
The antennas used for this transmitter must be installed
to provide a separation distance of at least the following
from all users:
20 cm

Industry Canada
This Class A digital apparatus complies with Canadian
ICES-003.
Cet appareil numérique de la classe A est confrome à la
norme NMB-003 Canada.
Operation is subject to the following two conditions:
1. This device may not cause interference, and
2. This device must accept any interference, including
   interference that may cause undesired operation of the
   device.
To reduce potential radio inteference to other users, the
antenna type and its gain should be so chosen that the
equivalent isotropically radiated power (e.i.r.p.) is not more
than that permitted for successful communication.




Ubiquiti Networks, Inc.                                                                         19


UniFi Enterprise WiFi System User Guide                                                          Appendix C: Warranty

Appendix C:                                                    Disclaimer
                                                               UBIQUITI NETWORKS does not warrant that the operation
Warranty                                                       of the products is error-free or that operation will be
                                                               uninterrupted. In no event shall UBIQUITI NETWORKS
General Warranty                                               be responsible for damages or claims of any nature
                                                               or description relating to system performance,
UBIQUITI NETWORKS, Inc (“UBIQUITI NETWORKS”)
                                                               including coverage, buyer’s selection of products for
represents and warrants that the Products furnished
                                                               buyer’s application and/or failure of products to meet
hereunder shall be free from defects in material and
                                                               government or regulatory requirements.
workmanship for a period of one (1) year from the date
of shipment by UBIQUITI NETWORKS under normal use
and operation. UBIQUITI NETWORKS sole and exclusive
obligation under the foregoing warranty shall be to repair
or replace, at its option, any defective Product that fails
during the warranty period. The expense of removal and
reinstallation of any item is not included in this warranty.
The foregoing warranty is exclusive and in lieu of all other
warranties, express or implied, including the implied
warranties of merchantability and fitness for a particular
purpose and any warranties arising from a course of
dealing, usage or trade practice with respect to the
products. Repair or replacement in the manner provided
herein shall be the sole and exclusive remedy of Buyer
for breach of warranty and shall constitute fulfillment
of all liabilities of UBIQUITI NETWORKS with repect to
the quality and performance of the Products. UBIQUITI
NETWORKS reserves the right to inspect all defective
Products (which must be returned by Buyer to UBIQUITI
NETWORKS factory freight prepaid).
No Products will be accepted for replacement or repair
without obtaining a Return Materials Authorization (RMA)
number from UBIQUITI NETWORKS. Products returned
without an RMA number will not be processed and will
be returned to Buyer freight collect. UBIQUITI NETWORKS
shall have no obligation to make repairs or replacement
necessitated by catastrophe, fault, negligence, misuse,
abuse, or accident by Buyer, Buyer’s customers or any
other parties. The warranty period of any repaired or
replaced. Product shall not extend beyond its original
term.
Warranty Conditions
The foregoing warranty shall apply only if:
(I) The Product has not been subjected to misuse,
    neglect or unusual physical, electrical or
    electromagnetic stress, or some other type of
    accident.
(II) No modification, alteration or addition has been
     made to the Product by persons other than UBIQUITI
     NETWORKS or UBIQUITI NETWORK’S authorized
     representatives or otherwise approved by UBIQUITI
     NETWORKS.
(III) The Product has been properly installed and used at
      all times in accordance, and in all material respects,
      with the applicable Product documentation.




Ubiquiti Networks, Inc.                                                                                             20


UniFi Enterprise WiFi System User Guide                        Appendix D: Contact Information

Appendix D:
Contact Information
Ubiquiti Networks Support
Ubiquiti Support Engineers are located in the U.S. and
Europe and are dedicated to helping customers resolve
software, hardware compatibility, or field issues as quickly
as possible. We strive to respond to support inquiries
within a 24 hour period.
Email: support@ubnt.com
Phone: 408-942-1153 (9 a.m. - 5 p.m. PST)
Skype: Ubiquiti_Support
Online Resources
Wiki Page: www.ubnt.com/wiki
Support Forum: www.ubnt.com/forum
Knowledge Base: www.ubnt.com/kb
Downloads: www.ubnt.com/support/downloads




91 E. Tasman Drive
San Jose, CA 95134
www.ubnt.com

© 2010 Ubiquiti Networks, Inc. All rights reserved.




Ubiquiti Networks, Inc.                                                                    21



Document Created: 2010-11-22 11:25:02
Document Modified: 2010-11-22 11:25:02

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