Sonos_S14_User_Guide

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Users Manual

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Play:3 S14 Play:1 Product Guide

THIS DOCUMENT CONTAINS INFORMATION THAT IS SUBJECT TO CHANGE WITHOUT NOTICE. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including but not limited to photocopying, recording, information retrieval systems, or computer network without the written permission of Sonos, Inc. Sonos and all other Sonos product names and slogans are trademarks or registered trademarks of Sonos, Inc. Sonos Reg. U.S. Pat. & Tm. Off. Sonos products may be protected by one or more patents. Our patent-to-product information can be found here: sonos.com/legal/patents AirPlay®, Apple Music™, FairPlay®, iPad®, iPhone®, iPod®, Tunes®, and OS X®, are trademarks of Apple Inc., registered in the U.S. and other countries. Windows® is a registered trademark of Microsoft Corporation in the United States and other countries. Android™ is a trademark of Google, Inc. Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby Laboratories. Amazon, Kindle, Kindle Fire, Echo, Alexa, and all related logos are trademarks of Amazon.com, Inc. or its affiliates. Bluetooth® is a registered trademark of Bluetooth SIG, Inc. Sonos uses MSNTP software, which was developed by N.M. Maclaren at the University of Cambridge. © Copyright, N.M. Maclaren, 1996, 1997, 2000; © Copyright, University of Cambridge, 1996, 1997, 2000. All other products and services mentioned may be trademarks or service marks of their respective owners. October 2017 ©2004-2017 by Sonos, Inc. All rights reserved.

Sonos S14 The S14 adds full-theater sound to all your movies, TV shows, sports and games—and wirelessly streams your favorite music, too. • Slim tabletop design blends beautifully in any decor. • Wall-mountable above or below a wall-mounted TV. • Simple two-cord setup—one for power, one for your TV. • Connects wirelessly to Sonos speakers throughout your home. • Syncs wirelessly with SUB and two Sonos speakers, such as two PLAY5s, for 5.1 surround sound. It takes just a few minutes to get your S14® up and running. Once you’ve set it up, you can add more Sonos speakers any time. What’s in the box? • Sonos S14 • Power cord • HDMI cable • Quick Start Guide • Important Product Information booklet What’s required? Television The S14 is compatible with any TV that has an HDMI ARC or optical digital audio output connector. Home network To use the Sonos app, your device must be on the same network as Sonos. If you need help, please go to http://faq.sonos.com/notfound. Requirements To access music services, Internet radio, and music stored on your computer or Network-Attached Storage (NAS) device, make sure your network meets these requirements. Note: Make sure your network has a high-speed Internet connection because Sonos is designed to provide you with free, online software updates. Your Sonos system must be registered to receive these updates so be sure to register during the setup process. We do not share your e-mail address with other companies. • High-speed DSL/cable modem, or fiber-to-the-home broadband connection for proper playback of music services. (If your Internet service provider only offers satellite Internet access, you may experience playback issues due to fluctuating download rates.) • If your modem isn’t a modem/router combination and you want to take advantage of Sonos’ automatic online updates or use a streaming music service, you’ll need to install a wireless router before setting up

2 Product Guide Sonos. Note: Sonos communicates over a 2.4GHz home network supporting 802.11 b/g/n wireless technology. 802.11n only network configurations are not supported—you can either change the router settings to 802.11 b/g/n or connect a Sonos product to your router. • Connect a Sonos BOOST or speaker to your router if: • You have a larger home where the Wi-Fi performance isn’t reliable and you want to strengthen the wireless performance of your Sonos system. • Your Wi-Fi network is already in high demand with streaming video and web surfing and you want to create a separate wireless network exclusively for your Sonos speakers. • Your network is 5GHz only (not switchable to 2.4GHz). • You have configured your router to support only 802.11n and can’t change the settings to support 802.11 b/g/n. • For best results, you should connect the computer or NAS drive that contains your personal music library collection to your network router using an Ethernet cable. Download the Sonos App An easy way for you to listen to all your music - in bold Sonos sound. Just get the app from the app store on your mobile device and follow the setup instructions. Play music right away, start adding your music and voice services, or add a music library. Note: Get the app for your computer at www.sonos.com/support/downloads. For the latest system requirements and compatible audio formats, go to http://faq.sonos.com/specs.

Sonos S14 3 S14 front Volume Down Play/Pause Volume Up Swipe right for next track Swipe left for next track Touch Controls On/Off Sonos uses minimal electricity when not in use. Turn off the sound using the app or the buttons. • Stop sound in just one room—touch Play/Pause on the S14. • Stop music everywhere—Use the app to pause the music. Play/Pause Touch to play and pause sound. • When TV is on, touch once to mute the sound. • When TV is off, touch once to restart the music that was playing before the TV was turned on. Press and hold to add the music playing in another room. Speaker Status Light Indicates the status of your speaker. • Normal operation: dimly lit. • Listening or replying: full white brightness. • Thinking: flashing white (dim to full). For more information, see http://faq.sonos.com/led. Microphone Indicator Touch to turn the microphone on and off. • When the light is on, voice control is on and you can use voice commands. • When the light is off, voice control is off. • When the light is off, you can still use voice commands. Just press and hold the microphone button to talk to Alexa. Release the button to turn voice control off. Volume Up (+) Touch to adjust volume. Touch and hold to quickly change volume. Volume Down (-) • Volume Up (right) • Volume Down (left)

4 Product Guide Next track Swipe left to right between the touch controls to get to the next track; swipe Previous track right to left to hear the previous track. (Next/Previous touch controls don’t work when you’re listening to a radio station.) IR (InfraRed) Sensors / Signal The IR sensor receives the signals sent by a remote control. Lights When the S14 receives a volume or mute command, the IR signal light displays momentarily. S14 back AC power (mains) Join HDMI connector Ethernet port Ethernet Port Use an Ethernet cable to connect the S14 to your Wi-Fi. Only use this port to plug in either the S14 or a Sonos BRIDGE or BOOST. HDMI connector Connect the HDMI cable from the S14 to your TV’s HDMI ARC connector. Note: If your TV does not have an HDMI ARC connector, use an optical adapter (see page 6). AC Power (Mains) Input Use only the supplied power cord to connect to a power outlet. Using a third party power cord voids the warranty. Join button Press Join to connect to Sonos. Before you start 1. Make sure external components, such as a cable box or DVD player, are connected directly to your TV.

Sonos S14 5 2. Disconnect any existing home theater or surround sound equipment from your TV. Select a location Place the S14 on a tabletop or mount it on a wall above or below a wall-mounted TV. See Mount the S14 on a wall. Tabletop placement guidelines • Place the S14 horizontally and flat on its feet. • Do not place the S14 vertically or on its side. • Keep the connector panel toward the TV to preserve audio quality. The Sonos logo should be closer to your TV. • Do not block the TV’s IR sensor. Note: The S14’s IR repeater is designed for at least 2” (50mm) distance, but may work at a closer distance.

6 Product Guide • Do not place the S14 in a cabinet or on a walled shelf. Make sure both ends of the S14 are at least 1 ft. (30cm) from a wall or other obstruction. Set it up S14 is compatible with Sonos software versions 7.2 and later. If you are adding the S14 to an existing Sonos system, check for software updates first. 1. Carefully unpack the box. 2. Choose a location for the S14 (see Select a location). 3. Connect the HDMI cable (supplied) from your TV’s HDMI ARC connector to the S14’s HDMI connector. Note: If you TV does not have an HDMI ARC connector, you need an optical adapter Connect using a optical adapter If your TV doesn’t have an HDMI ARC connector, you need to purchase an optical adapter and connect it to the HDMI cable. 1. Remove the protective cap from the optical adapter. 2. Attach the optical adapter to the HDMI cable.

Sonos S14 7 3. Connect the optical adapter end of the cable to the TV’s digital audio out (optical) connector Note: Be careful not to twist or bend the cable. The optical adapter’s connector is ’D-shaped’—make sure it aligns correctly into the connector. 4. Connect the HDMI end of the cable to the S14’s HDMI connector. IMPORTANT: Remove the protective cap from the optical adapter. 5. Insert the power cord fully into the S14’s power connector and plug it into power. The speaker status light flashes. 6. (OPTIONAL) If you are setting up your S14 with a SUB and/or surround speakers, put them where you want them and plug them in.  (You’ll be prompted to add these after you’ve got the S14 set up.)

8 Product Guide If placing Sonos SUB, place it wherever it best fits your room— standing up or lying flat. You can place it in a corner, against the wall, behind, under, or next to any piece of furniture on any kind of floor surface. If you purchased a pair of Sonos speakers, such as two PLAY:5s, to use as surrounds, place the speakers to the left and right of your main viewing position, level with or behind the main viewing position. Some speakers can be placed either horizontally or vertically— make sure both speakers have the same orientation. Note: Expandable S14 home theater setup For a 3.1 home theater experience, pair a SUB with your S14. For a 5.0 home theater experience, set up two speakers, such as two PLAY:5s, as surround speakers with your S14. For a 5.1 home theater experience, pair a SUB and two speakers, such as two PLAY:5s, with your S14. 7. Open the Sonos app (see 2). Note: Sonos recommends you use the Sonos app on a mobile device instead of a computer to set up your S14. If you’re setting up a new Sonos system, add your Sonos products in the following order: a. If you have a Sonos product connected to your router, add it first. b. Add the S14. c. Add any additional Sonos products you purchased.

Sonos S14 9 If you’re adding to an existing Sonos system: a. Check to see if there’s a Sonos software update available. If you see one, please update your Sonos system before adding the S14. (S14 is compatible with Sonos software versions 7.2 and later). b. Go to More > Settings > Add a Player or SUB. c. Add any other Sonos products you purchased. You may be prompted to update the new Sonos product(s) after you add them. Note: Thick walls, 2.4 GHz cordless telephones, or the presence of other wireless devices can interfere with or block the wireless network signals from Sonos. If you’re experiencing difficulty, you can try one of these—relocate the Sonos product; change the wireless channel your music system is operating on; connect a Sonos product to your router if your setup is currently wireless. If you need help • If your TV speakers are on, see Turn off your TV’s speakers. • For help with the remote control, see Set up a remote control. • Turn off messages when adjusting volume, see Eliminate annoying messages on your TV when using a cable, satellite, or set top box remote or 22. • Playing music through the S14, see Play music SUB Add a Sonos SUB You can pair a SUB with the S14 to add to your cinematic experience. If you’re using a mobile device 1. Go to More > Settings > Room Settings. 2. Select the room the S14 is located in. 3. Tap Add SUB. If you’re using a computer 1. Select Manage > Settings (PC) or Sonos > Preferences (Mac). 2. Select Room Settings if it is not already highlighted on the left. 3. From the Basic tab, select Add SUB.

10 Product Guide SUB settings Follow the steps below if you wish to make any changes to the SUB settings. If you’re using a mobile device 1. Go to More > Settings > Room Settings. 2. Select the room the S14 and SUB are located in. It appears as Room (+SUB) in Room Settings. 3. Tap Advanced Audio > SUB Settings. 4. Choose one of the following: • SUB: Choose On or Off to turn the sound from the SUB on and off. • SUB Level: Drag your finger across the slider to increase or decrease the volume of the SUB. (You can use this setting to match the subwoofer level to the level of your main speakers.) • Placement Adjustment (phase): Select On or Off. If you’re using a computer (refer to 1. Select Manage > Settings (PC) or Sonos > Preferences (Mac). 2. Select Room Settings if it is not already highlighted on the left. 3. Choose the room the S14 and SUB are located in from the Room Settings drop-down. It appears as Room (+SUB). 4. Select the SUB tab. 5. Choose one of the following: • SUB: Check to turn the sound from the SUB on; uncheck to turn it off. • SUB Level: Click and drag the slider to increase or decrease the volume of the SUB. (You can use this setting to match the subwoofer level to the level of your main speakers.) • Placement Adjustment (phase): Check to turn on; uncheck to turn it off. Remove a SUB If you’re using a mobile device 1. Go to More > Settings > Room Settings. 2. Select the room the SUB is associated with. It appears as Room (+SUB) in Room Settings. 3. Tap Remove SUB. 4. Choose one of the following settings: • If you want to associate the SUB with a different Sonos speaker, select Choose Room for SUB and then select another room. • If you are not going to use the SUB right now, select Don’t use SUB. It will appear in Rooms as SUB (unused) until you select it and associate it with another Sonos speaker. If you’re using a computer 1. Select Manage > Settings (PC) or Sonos > Preferences (Mac). 2. Select Room Settings if it is not already highlighted on the left. 3. Choose the room the S14 is located in from the Room Settings for drop-down list. 4. From the Basic tab, click Remove SUB. 5. Choose one of the following settings:

Sonos S14 11 • If you want to associate the SUB with a different Sonos speaker, select Choose Room for SUB and then select another room. • If you are not going to use the SUB right now, select Don’t use SUB. It will appear in Rooms as SUB (unused) until you select it and associate it with another Sonos speaker. Surround speakers You can easily pair two speakers, such as two PLAY:5s, with a Sonos home theatre product to function as left and right surround channels in your Sonos surround sound experience. • Make sure the Sonos products are the same—you can’t combine two different speaker types to function as surround speakers. • Be sure to follow these instructions to set up your surround speakers. Do not create a room group or stereo pair as these will not achieve the left and right surround channel functionality. Add surround speakers If you’re using a mobile device 1. Go to More > Settings > Room Settings. 2. Select the room the S14 is located in. 3. Tap Add Surrounds. If you’re using a computer 1. Select Manage > Settings (PC) or Sonos > Preferences (Mac). 2. Select Room Settings if it is not already highlighted on the left. 3. Choose the room the S14 is located in from the Room Settings for drop-down list. 4. From the Basic tab, select Add Surrounds. Remove surround speakers If you’re using a mobile device 1. Go to More > Settings > Room Settings. 2. Select the room the surround speakers are associated with. The room name appears as Room (+LS+RS) in Room Settings. 3. Tap Remove Surrounds. 4. Tap Next to drop the surround sound speakers from your surround system. If these were newly purchased speakers they will appear as Unused in Rooms. If these speakers existed in your household previously, they revert back to their previous state. You can now move them to another room for individual use. If you’re using a computer 1. Select Manage > Settings (PC) or Sonos > Preferences (Mac). 2. Select Room Settings if it is not already highlighted on the left. 3. Choose the room the S14 is located in from the Room Settings for drop-down list. The room name appears as Room (+LS+RS).

12 Product Guide 4. From the Basic tab, click Remove Surrounds. If these were newly purchased speakers, they will appear as Unused in the Rooms pane. If these speakers existed in your household previously, they revert back to their previous state. Change the surround settings The default setting is determined by the calibration process. If you wish to make a change, you can follow the steps below. If you’re using a mobile device 1. Go to More > Settings > Room Settings. 2. Select the room the S14 and surround speakers are located in. It appears as Room (+LS+RS) in Room Settings. 3. Tap Advanced Audio > Surround Settings. 4. Choose one of the following: • Surrounds: Choose On or Off to turn the sound from the surround speakers on and off. • TV Level: Drag your finger across the slider to increase or decrease the volume of the surround speakers for playing TV audio. • Music Level: Drag your finger across the slider to increase or decrease the volume of the surround speakers for playing music. • Music Playback: Choose Ambient (default; subtle, ambient sound) or Full (enables louder, full range sound). This setting applies only to music playback, not TV audio. • Balance Surround Speakers (iOS): Select Balance Surround Speakers and follow the prompts to manually balance your surround speaker levels. If you’re using a computer 1. Select Manage > Settings (PC) or Sonos > Preferences (Mac). 2. Select Room Settings if it is not already highlighted on the left. 3. Choose the room the S14 and surround speakers are located in from the Room Settings for drop-down. 4. Select the Surrounds tab. 5. Choose one of the following: • Surrounds: Check to turn the sound from the surround speakers on; uncheck to turn it off. • TV Level: Click and drag the slider to increase or decrease the volume of the surround speakers for playing TV audio. • Music Level: Click and drag the slider to increase or decrease the volume of the surround speakers for playing music. • Music Playback: Choose Ambient (default; subtle, ambient sound) or Full (enables louder, full range sound). This setting applies only to music playback, not TV audio.

Sonos S14 13 Play music The S14 streams all your favorite music even when the TV is off. If TV Autoplay is On, the S14 stops playing music and switches to TV audio whenever the TV is turned on. Go to TV autoplay for more information. Open the Sonos app and tap Browse or make a selection from the MUSIC pane on your Mac or PC. • Radio by TuneIn. Select from more than 100,000 free internet radio stations, podcasts, and shows. • Music services. Explore and manage your music services—add your own or try something new. • Music stored on your mobile device. Play music you’ve downloaded to your phone or tablet. • Music library. Play music stored on your computer or any Network-Attached Storage (NAS) device. For a full list of music choices available in your country, go to www.sonos.com/music. For more information about playing music, check out our mobile app product guide at www.sonos.com/guides. Play directly from your music service app You can control Sonos directly from some music apps (such as Spotify, Pandora, and Google Play Music). You’ll need both the music service app and the Sonos app installed on your mobile device (which must be on the same Wi-Fi as Sonos). Open your music service app and connect to a Sonos room or group to start the music. S14 settings Follow the steps below if you want to change any S14 settings, or change the way the S14 works with your TV. • Remote Control Setup • Trueplay™ • Equalization • Recalibrating the Audio • TV Dialog Settings • Speech Enhancement • Night Sound • TV Autoplay • IR Signal Light • IR Repeater • Speaker status light • Room Name • Add SUB / Remove SUB (if SUB is present) • Add / Remove Surround Speakers (if surround speakers are present) Set up a remote control If you didn’t set up a remote control during S14 setup, or you want to use a different remote, follow the steps below.

14 Product Guide If you’re configuring a new remote because a distracting message appears on the TV when you adjust the volume, please go to Eliminate annoying messages on your TV when using a cable, satellite, or set top box remote, or Eliminate annoying messages on your TV when using a universal remote for additional information. Note: You can use IR remote controls with S14—Bluetooth, Wi-Fi Direct, or RF-only remotes are not supported. If you’re using a mobile device 1. Tap More > Settings > Room Settings. 2. Choose the room your S14 is located in. 3. Tap TV Setup and Control > Remote Control Setup. 4. Point the remote at the S14 and press the Volume Up button. If you’re using a computer 1. Select Manage > Settings (PC) or Sonos > Preferences (Mac). 2. Select Room Settings. 3. Choose the room the S14 is located in from the Room Settings for drop-down. 4. Select the TV Setup tab. 5. Click Remote Control Setup. 6. Pick up the remote control you wish to begin using with the S14, and then click Next. 7. Point the remote at the S14 and press the Volume Up button on the remote control. If a message appears on the TV whenever you adjust the volume, go to Eliminate annoying messages on your TV when using a cable, satellite, or set top box remote or Eliminate annoying messages on your TV when using a universal remote for more information. Tune Your Room with Trueplay™ Go ahead, put your Sonos speakers wherever you want. Trueplay listens to your room and tunes your speakers so you hear the sound you love, custom tuned to the room where you’re listening (works on mobile devices running iOS 8 or later). 1. Choose More > Settings > Room Settings. 2. Pick a room and tap Trueplay Tuning to get started. Note: Trueplay tuning is not available if VoiceOver is enabled on your iOS device. If you want to tune your speakers, turn off VoiceOver on your device first. Equalization (EQ) During the S14 setup process you were guided through the audio calibration process. If desired, you can change the sound settings (bass, treble or loudness) for the Sonos S14. Bass boosts lower frequencies, treble boosts higher frequencies, while loudness boosts certain frequencies, including bass, to improve the sound at low volume. Any manual EQ changes you make will be reset whenever you go through the audio recalibration process (go to 16 for more information). If you’re using a mobile device

Sonos S14 15 1. Go to More > Settings > Room Settings. 2. Select a room. 3. Tap EQ. 4. Choose one of the following options: • Drag your finger across the bass or treble sliders to make adjustments. • Select On or Off to adjust the Loudness setting. If you’re using a computer 1. Select Manage > Settings (PC) or Sonos > Preferences (Mac). 2. Select Room Settings if it is not already highlighted on the left. 3. Choose the room the S14 is located in from the Room Settings for list, and then select the EQ tab. 4. Choose one of the following options: • Click and drag the bass or treble sliders to make adjustments. • Click the Loudness checkbox to turn the loudness setting on or off. 5. Close Settings when changes are complete.

16 Product Guide Recalibrate the audio If you have a SUB and/or Sonos surround speakers associated with your S14, you may wish to make some adjustments after initial setup. You will likely wish to recalibrate the audio if you move any Sonos products in the room. If you made any manual adjustments to EQ settings, these will be reset during the recalibration process. Note: If you have an iOS device and want to custom tune your speaker, see 14 If you’re using an Android device 1. Go to More > Settings > Room Settings. 2. Select the room that has the surround components. It appears as Room (+SUB) or Room (+LS+RS) or Room (+SUB+LS+RS) in Room Settings. 3. Tap Advanced Audio > Recalibrate Audio. 4. Follow the prompts to optimize your audio performance. • If you have a SUB associated with your S14, you will be asked to choose between 2 test sounds: • Press Play to compare the volume of two test sounds, A and B, and then select No Difference, A is louder or B is louder. If you don’t hear a noticeable difference, select No Difference. • Press Play to listen to a test sound, and then select the level you prefer. • If you have surround speakers associated with your S14, you will be asked to answer some room configuration questions. If you’re using a computer 1. Select Manage > Settings (PC) or Sonos > Preferences (Mac). 2. Select Room Settings. 3. Select the room that is associated with the surround components. It appears as Room (+SUB) or Room (+LS+RS) or Room (+SUB+LS+RS) in Room Settings. 4. Select the Basic tab, and then select Recalibrate Audio. 5. Follow the prompts to optimize your audio performance: • If you have a SUB associated with your S14, you will be asked to choose between 2 test sounds: • Press Play to compare the volume of two test sounds, A and B, and then select No Difference, A is louder or B is louder. If you don’t hear a noticeable difference, select No Difference. • Press Play to listen to a test sound, and then select the level you prefer. • If you have surround speakers associated with your S14, you will be asked to answer some room configuration questions. TV dialog settings If you’re using a mobile device 1. Go to More > Settings > Room Settings. 2. Select the room the S14 is located in. 3. Tap Advanced Audio > TV Dialog Settings. 4. Audio Delay (Lip Sync). Drag your finger across the slider to increase or decrease the sound delay if the image and the sound are not in sync.

Sonos S14 17 If you’re using a computer 1. Select Manage > Settings (PC) or Sonos > Preferences (Mac). 2. Select Room Settings if it is not already highlighted on the left. 3. Choose the room the S14 is located in from the Room Settings for drop-down. 4. Select the TV Dialog tab. 5. Click and drag the Audio Delay (Lip Sync) slider to increase or decrease the sound delay if the image and the audio are not in sync. 6. Close the Settings window when changes are complete. Additional TV sound options Speech Enhancement Makes the TV dialog easier to hear. Touch the icon on the Now Playing screen to turn this setting on or off. (If the setting isn’t visible, make sure the room with the S14 is selected.) Night Sound Adjusts the audio for night time viewing so you can reduce the volume and still experience proper balance and range. At lower volumes, quiet sounds are enhanced and the intensity of loud sounds is reduced. Touch the icon on the Now Playing screen to turn this setting on or off. (If the setting isn’t visible, make sure the room with the S14 is selected.) TV autoplay When TV Autoplay is set to On, TV audio automatically plays through the S14 when you turn on your TV—if music is playing when the TV is turned on, the music immediately stops and the S14 switches to TV audio. Additionally, if the S14 is in a room group when the TV is turned on, it automatically drops from the group. This setting is On by default. If you’re using a mobile device 1. Go to More > Settings > Room Settings. 2. Select the room the S14 is located in. 3. Tap TV Setup and Control > TV Autoplay. 4. Select On or Off. If you’re using a computer 1. Select Manage > Settings (PC) or Sonos > Preferences (Mac). 2. Select Room Settings if it is not already highlighted on the left. 3. Choose the room the S14 is located in from the Room Settings for drop-down. 4. Select the TV Setup tab. 5. Check the TV Autoplay checkbox to turn this setting on, uncheck to turn it off. 6. Close the Settings window when changes are complete.

18 Product Guide Ungroup on autoplay As with any Sonos speaker, you can group and ungroup the S14 with other rooms. If ungroup on autoplay is checked, any Sonos rooms that are grouped with the S14 when the TV is turned on will automatically drop from the group. This setting is Yes by default. If you’re using a mobile device 1. Go to More > Settings > Room Settings. 2. Select the room the S14 is located in. 3. Tap TV Setup and Control > Ungroup on Autoplay. 4. Select Yes or No. If you’re using a computer 1. Select Manage > Settings (PC) or Sonos > Preferences (Mac). 2. Select Room Settings if it is not already highlighted on the left. 3. Choose the room the S14 is located in from the Room Settings for drop-down. 4. Select the TV Setup tab. 5. Check the Ungroup on Autoplay checkbox to turn this setting on, uncheck to turn it off. 6. Close the Settings window when changes are complete. Speaker status light A white light displays on top of the S14 to indicate that the unit is functioning in normal operation. If desired, you can turn this indicator light off so that when the S14 is in normal operation the white light does not display. This setting is On by default. If the Status indicator light begins to flash orange, go to http://faq.sonos.com/led for additional information. If you’re using a mobile device 1. Go to More > Settings > Room Settings. 2. Select a room. 3. Tap White Indicator Light. 4. Select On or Off. If you’re using a computer 1. Select Manage > Settings (PC) or Sonos > Preferences (Mac). 2. Select Room Settings if it is not already highlighted on the left. 3. Choose the room you want to change from the Room Settings drop-down. 4. From the Basic tab, click the White Status Light On checkbox to turn the light on or uncheck to turn it off. Disable speaker touch controls You can disable the buttons on your speaker so they won’t respond to touch. You may want to do this so your child can’t accidentally start and stop playback or change the volume. 1. Choose an option: • If you’re using a mobile device, tap More > Settings > Room Settings. • If you’re using a PC, select Manage > Settings.

Sonos S14 19 • If you’re using a Mac, select Sonos > Preferences. 2. Choose a room (on a Mac or PC, select the room from the Room Settings for drop-down list). 3. Turn off Speaker Touch Controls. Change room names If you’re using a mobile device 1. Go to More > Settings > Room Settings. 2. Select a room. 3. Tap Room Name. 4. Select a name from the list, or enter a new name, and tap Done. If you’re using a computer 1. Select Manage > Settings (PC) or Sonos > Preferences (Mac). 2. Select Room Settings if it is not already highlighted on the left. 3. Choose the room you wish to change from the Room Settings for drop-down list. 4. From the Basic tab, enter a new name or choose one from the Room Name list. Mount the S14 on a wall Use the S14 Wall Mount Kit (sold separately) to mount the S14 on a wall above or below a wall-mounted TV. Make sure the connector panel faces away from the TV when mounted—the Sonos logo should be farther from your TV. Note: Before mounting the S14 on the wall, connect the power and audio cables. S14 wall mount kit contents image of contents with call outs. • Wall mount • Template • 4 wall anchors • 4 wall screws • 2 screws (optional) Tools needed • Level • Tape measure • Pencil • 5/16” bit power drill • Phillips head screw driver 1. Hold the template against the wall where you’d like to mount the TV. 2. Use a level to make sure the template is level.

20 Product Guide 3. Mark the mounting holes with a pencil. Caution: Allow 1 inch (25mm) minimum clearance between the S14 and the TV. If mounting the S14 above a TV, allow 2 inches (50mm) clearance. 4. Drill holes into the marked locations. Note: Pilot holes are optional but result in a more accurate installation. 5. Insert and fully secure the anchors into the mounting holes. • Do not use the wall anchors if drilling into wood. • If drilling into Sheetrock, screw the wall anchors into the drywall with a Phillips head screwdriver until the head is flat against or slightly below the wall surface, being careful not to overtighten. Note: Install the anchors using either a screw gun or a power drill. If you are drilling into sheetrock, the surface of the drywall may distort slightly or dimple as the anchor is installed. This is not unusual. 6. For additional reinforcement insert the 2 optional screws near the corners of two of the mounting holes. 7. Fasten the bracket to the wall using the screws. Use the level to verify accuracy, and then tighten the screws securely. Note: If using wall anchors, continue to drill for a few seconds even after it appears the screw is secure— the anchor will likely spin a little as the anchor expands inside the wall. 8. Place the S14 securely onto the bracket pegs. Troubleshooting If a problem occurs, you can try the troubleshooting suggestions listed below. If one of these doesn’t remedy the problem, or you are not sure how to proceed, please contact the Sonos Customer Support team and we’ll be happy to help. Warning: Do not open the product as there is a risk of electric shock. Under no circumstances should the product be repaired by anyone other than an authorized Sonos repair center, as this will invalidate the warranty. Please contact Sonos Customer Support for more information. Customer Support • Visit our S14 reference section at http://moreinfo.sonos.com/S14 • Visit our website at www.sonos.com/support • Email us at support@sonos.com S14 not detected during setup • Did you allow Sonos to check for updates? The Sonos S14 requires software version 7.2 or later. • Is the power cord properly seated? Be sure to push the power cord firmly into the S14 until it is flush with the surface. • If either of these is not the problem, a network issue may be preventing the S14 from connecting to your Sonos system. Try moving the Sonos products closer together.

Sonos S14 21 Eliminate annoying messages on your TV when using a cable, satellite, or set top box remote After you disable your TV speakers, your TV might display an annoying or confusing message when you adjust the volume on the S14. This could be a message reminding you that your TV speakers are off, or a volume indicator unrelated to the sound from your S14. If you have a programmable remote control, you can try the steps below. These steps will configure your remote control to send volume commands that are only recognized by the S14 so the message no longer appears when you increase or decrease the volume. You will need to refer to the printed instructions that came with your remote control, or browse the on-screen help menu on your cable/satellite/set-top box as the specific details will vary. If you can’t find what you’re looking for, please contact your cable service provider for additional help. Identify an unused device key Your remote control can likely control a variety of devices. The device keys are usually located at the top of the remote and labeled TV/Cable/CBL/STB/DVD/AUX. Identify a device key that is not currently being used (for example, the AUX key). If your remote will not allow additional devices to be programmed, you might wish to purchase a universal remote to make it easier to control all your devices. Sonos recommends a Logitech® Harmony® universal remote. See 22 for more information. Program the unused device key Programming the unused device key will add new volume commands to your remote control. To perform this step you will need to refer to the printed instructions that came with your remote control or browse the on-screen help menu on your cable/satellite/set-top box as the specific details will vary by manufacturer. If you cannot locate the instructions, contact your cable service provider for additional help. • From the list of codes that can be programmed, select a Sonos code if it appears in the list. • If Sonos does not appear in the list, select a code for any manufacturer brand other than your TV or other devices connected to the TV. For example if you own a Vizio TV and a Samsung Blu-ray player, choose a Panasonic code from the list. • DO NOT initiate an automated search for a code. Lock your remote control to the new volume commands Locking volume control to the new device will ensure your remote always sends the new volume commands. This feature is likely referred to as volume lock or volume punch through in the instructions that accompanied your remote control. Configure your S14 to work with these new volume commands Go to Set up a remote control for help with this step. Verify that the problem is solved If the problem persists, try repeating the steps above, choosing a different manufacturer brand when programming the unused device key.

22 Product Guide Eliminate annoying messages on your TV when using a universal remote After you disable your TV speakers, your TV might display an annoying or confusing message whenever you adjust the volume on the S14. This could be a message reminding you that your TV speakers are off, or a volume indicator unrelated to the sound from your S14. Try the steps below to configure your universal remote so this message no longer appears when you increase or decrease the S14’s volume. If you do not own a universal remote, Sonos recommends you purchase a Logitech® Harmony® remote. If you are using a Logitech universal remote If this remote is a new purchase, you will first need to set up a Logitech user account and install the Harmony Remote software. Then follow the steps below to add the S14 as a new device. 1. Use the USB cable provided by Logitech to connect your Harmony remote to your computer. Note: If this remote is a new purchase, you will need to set up a Logitech user account and install the Harmony Remote software before proceeding. 2. Launch the Logitech Harmony Remote software or go to www.logitech.com/myharmony and login to your account. (Where you are directed depends on the Logitech universal remote model you purchased.) 3. Select the Add Device setting. 4. Choose one of the following options: • If you are using Logitech Harmony Remote software: • Select Sonos as the manufacturer, and enter S14 as the model name/number. If the Sonos S14 is not in their database, you will be asked to add it. • Confirm that you've entered the information correctly, and then save your changes. • If you are using My Harmony website: • Type Sonos as the manufacturer and S14 as the model name. If the Sonos S14 is not in their database, you will be asked to confirm your entry or make another choice. • Confirm that you've entered the information correctly, and then save your changes. If you are using another universal remote Please follow the instructions on 21. Turn off your TV’s speakers During the setup process you are prompted to turn off your TV speakers so the sound comes only through the S14. While Sonos cannot provide instructions for every TV model, please try the steps below. If you cannot find the correct setting to turn off your TV speakers, please consult the owner’s guide that was packaged with your TV. 1. Select the Menu or Setup button on your TV’s remote control (not your cable remote control). An on-screen menu will appear. 2. Select the menu option that controls your TV’s audio functions. Note: This menu selection is most often labeled Audio, Sound, Tools, or Options or may display as a musical note icon.

Sonos S14 23 3. Select the appropriate setting to turn off your TV speakers. Depending on your TV make and model, choices may include: • Off / On • External Speaker / Television Speaker • Audio System / Television Speaker The choice in bold will turn the TV speakers off. • If none of these are applicable to your TV, look for a setting that switches your TV output between variable and fixed and try switching the setting. Can’t turn off TV speakers You should make every effort to turn off your TV’s internal speakers. However some brands, including Toshiba and Dynex, may not include this setting. If you are unable to turn off the TV speakers, follow the steps below. 1. Using the volume control buttons on your TV, turn the TV volume all the way down. Do not use the Mute button. 2. From this point forward use only the volume buttons on your Sonos app to adjust the S14’s volume. I have a new router If you purchase a new router or change your ISP (Internet service provider), you will need to restart all your Sonos products after the router is installed. Note: If the ISP technician connects a Sonos product to the new router, you only need to restart your wireless Sonos products. 1. Disconnect the power cord from all of your Sonos products for at least 5 seconds. 2. Reconnect them one at a time, starting with the Sonos product that is connected to your router (if one is usually connected). Wait for your Sonos products to restart. The status indicator light will change to solid white on each product when the restart is complete. If your Sonos setup is completely wireless (you don’t keep a Sonos product connected to your router), you will also need to change your wireless network password. Follow the steps below: 1. Temporarily connect one of your Sonos speakers to the new router with an Ethernet cable. 2. Select More > Settings > Advanced Settings > Wireless Setup. Sonos will detect your network. 3. Enter the password for your wireless network. 4. Once the password is accepted, unplug the speaker from your router and move it back to its original location.

24 Product Guide I want to change my wireless network password If your Sonos system is set up wirelessly and you change your wireless network password, you will also need to change it on your Sonos system. 1. Temporarily connect one of your Sonos speakers to your router with an Ethernet cable. 2. Choose one of the following options: • Using the Sonos app on a mobile device, select More > Settings > Advanced Settings > Wireless Set- up. • Using the Sonos app on a PC, select Settings > Advanced from the Manage menu. On the General tab, select Wireless Setup. • Using the Sonos app on a Mac, select Preferences > Advanced from the Sonos menu. On the General tab, select Wireless Setup. 3. Enter the new wireless network password when prompted. 4. Once the password is accepted, you can unplug the speaker from your router and move it back to its original location. Note: Don't see Advanced Settings? Your Sonos system may need to be updated. Tap Update Now if it appears. Are you part of our Sonos Beta program and using an iOS device? If you are, you’ll need to open the app on a device that’s not running iOS.

Sonos S14 25 Important safety information Please read these instructions and heed all warnings. Keep them in a convenient location and make sure everyone in the household is aware of them. Location • Do not place the unit where it will be exposed to excessive heat (e.g., radiators, heat registers, stoves), direct sunlight, or a dusty environment (e.g., woodworking shop.) • Do not place the unit where it will be exposed to flammable liquids and/or fumes. • Allow at least 1” between the S14 and any walls or surfaces. • Protect the power cable from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where it exits the product. The mains cord should be readily available to disconnect the power. • The product should not be used near water—avoid close proximity to a bathtub, kitchen sink, laundry tub, wet basement, swimming pool, etc. • The S14 is for indoor use only. Do not expose to rain or snow. Proper Ventilation • Leave one inch of open space around the sides and above the unit to ensure proper ventilation. • Ventilation should not be impeded by covering the ventilation openings with items such as tablecloths, curtains, or papers. • Do not let foreign objects into the unit. If a foreign object should get into the unit, unplug the unit and contact Sonos for servicing guidance. Usage • Do not operate or handle the product with wet hands. • Only use attachment/accessories specified by Sonos. • Unplug the power cord during lightning storms or when unused for long periods of time. • Never disassemble or modify the product in any way. Cleaning & Maintenance • Dust with a dry, soft cloth. A cloth moistened with water or gentle household cleaner may be used to clean dirt or stains, but unplug the product first. Do not spray liquids directly onto the product. • Do not use chemical solvents (e.g. alcohol, benzene, paint thinner) or other flammable cleaning liquids. • Refer all servicing to Sonos qualified service personnel. Servicing is required when the unit or the power cord has been damaged in any way, if liquid or other foreign matter has fallen into the ventilation openings, or the unit has been exposed to rain or moisture. Warning: To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.

26 Product Guide S14 specs Feature Description Audio Amplifier Six Class-D digital amplifiers. Speakers Six amplified speakers. Microphones • 6 far-field microphone array. • Audio earcon response when the microphones wake up, so you don’t even need to look. • Microphone LED, hard-wired to the voice microphones for extra privacy control so you’re always aware when the microphone is active. Voice Control Integrated voice control. System Requirements TV with HDMI ARC or optical audio output, broadband internet, and the Sonos app. Music Music Services Sonos works seamlessly with most music services, including Apple Music™, Google Play Music, Pandora, Spotify and Radio by TuneIn, as well as downloads from any service offering DRM-free tracks. Service availability varies by region. See http://www.sonos.com/streaming-music. Internet Radio Streaming MP3, HLS/AAC, WMA Audio Formats • TV support: Dolby Digital and PCM. • Music support: compressed MP3, AAC (without DRM), WMA without DRM (including purchased Windows Media downloads), AAC (MPEG4), AAC+, Ogg Vorbis, Apple Lossless, Flac (lossless) music files, as well as uncompressed WAV and AIFF files. • Native support: 44.1kHz sample rates. Additional support for 48kHz, 32kHz, 24kHz, 22kHz, 16kHz, 11kHz, and 8kHz sample rates. MP3 supports all rates except 11kHz and 8kHz. Note: Apple “FairPlay”, WMA DRM and WMA Lossless formats not currently supported. Previously purchased Apple “FairPlay” DRM-protected songs may be upgraded. Album Art JPEG, PNG, BMP, GIF Playback Modes Crossfade, shuffle, repeat Playlists iTunes, Napster, WinAmp, and Windows Media Player (.m3u, .pls, .wpl) Networking Ethernet Port One 10/100 Mbps Ethernet port

Sonos S14 27 Feature Description Wireless Connectivity Connects to your home Wi-Fi with any 802.11 b/g/n router. 802.11n only network configurations are not supported—you can either change the router settings to 802.11 b/g/n or connect a Sonos product to your router. SonosNet™ Extender Functions to extend and enhance the power of SonosNet, a secure AES encrypted, peer-to-peer wireless mesh network dedicated exclusively for your Sonos system to reduce Wi-Fi interference.

28 Product Guide Feature Description General Touch Controls Touch interface with Volume +/-, Play/Pause, Next Track, Previous Track; swipe horizontally across the touch controls to skip to the next track or previous track. Top Panel LEDs Indicates S14 status Input Power 100 – 240 VAC, 50/60 Hz, 2.5 A Dimensions (H x W x D) 2.20 x 28.35 x 14.96 in. (56 x 720 x 380 mm) Weight 21.5 lbs. (9.8 kg) Operating Temperature 32°F to 104°F (0°C to 40°C) Storage Temperature 4°F to 158°F (-20°C to 70°C) Package Contents S14, AC power cord, HDMI cable, quickstart guide, warranty and regulatory booklet. Control • Use your TV, cable or universal remote to control volume. • Download the free Sonos app to control S14 from your mobile device, computer, or voice • Use the touch controls (see Controls section above for more info.) Supported Devices Works with all amplified and non-amplified Sonos products. Connects to your TV using a single optical cable and plays all sources connected to the TV, including cable boxes and game consoles.  * Specifications subject to change without notice. Product guide feedback? We’d love to hear from you! We’ll read your feedback carefully and use it to help us improve our product guides. Write to us at: docfeedback@sonos.com If you’re having a problem with your Sonos system, please contact Customer Care so they can help. Email them at http://www.sonos.com/emailsupport. Need more help? • Tap More > Help & Tips for simple tips for getting the most out of your speakers. • Visit our Frequently Asked Questions (FAQ) pages at www.sonos.com/support. • Ask us a question at http://www.sonos.com/emailsupport.


Document Created: 2019-03-24 19:40:48
Document Modified: 2019-03-24 19:40:48
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