Users Manual

FCC ID: REP-4600-1

Users Manual

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Wireless Access Point User Guide HotPoint 4500 Indoor Access Point HotPoint 4600 Outdoor Access Point

Safety Instructions The HotPoint node must be installed by a qualified professional. Failure to install this equipment properly may result in equipment dam- age, personal injury, or death. Explanation of Graphic Symbols Caution! Risk of electric shock! This symbol is intended to alert the user to the presences of non-insulated dangerous voltage that may be of sufficient magnitude to constitute a risk of lethal electric shock to per- POWER LINES CAN BE LETHAL Do not install the HotPort outdoor mesh node where possible contact with sons. power lines can be made. Antennas, poles, towers, guy wires, or cables may This symbol is intended to alert the user to the presence of im- lean or fall and contact these lines. People may be injured or killed if they portant operating, maintainance, and servicing instructions. are touching or holding any part of equipment when it contacts electric Failing to comply with this instruction may result in electrical lines. Make sure there is NO possibility that equipment or personnel can shock. come in contact directly or indirectly with power lines. This symbol is intended to alert the user to the presence of im- portant operating, maintainance, and servicing instructions. ASSUME ALL OVERHEAD LINES ARE POWER LINES Failing to comply with this instruction may result in a hazard. The horizontal distance from a tower, pole or antenna to the nearest power line should be at least twice the total length of the pole/antenna combina- tion. This will ensure that the pole will not contact power if it falls either Do not open the cover during or after installation. • Dangerous voltages inside. • No serviceable parts inside. SURVEYING THE SITE • Refer to qualified service personnel. Look over the entire site before beginning any installation and anticipate • Unit must be disconnected from power prior to servicing. possible hazards. Never assume anything without checking it out for your- • Unit has tamper-evident labeling that indicates when the cover has been self! Don’t take shortcuts! removed. ii Wireless Access Point User Guide

TO AVOID FALLING, USE SAFE PROCEDURES WHEN WORKING AT IF AN ACCIDENT SHOULD OCCUR WITH THE POWER LINES HEIGHTS ABOVE GROUND • DON’T TOUCH THAT PERSON, OR YOU MAY BE ELECTROCUTED. • Select equipment locations that will allow safe and simple installation. • Use a non-conductive dry board, stick, or rope to push or drag them so • Don’t work alone. A friend or co-worker can save your life if an accident they no longer are in contact with electrical power. happens. • Once they are no longer contacting electrical power, administer CPR if you • Don’t attempt repair work when you are tired. Not only will you be more are certified. careless, but your primary diagnostic tool - deductive reasoning - will not • Immediately have someone call for medical help. be operating at full capacity. • Use approved non-conducting ladders, shoes, and other safety equip- ment. Make sure all equipment is in good repair. • If a tower or pole begins falling, don’t attempt to catch it. Stand back and let it fall. • If anything such as a wire or pole does come in contact with a power line, DON’T TOUCH IT OR ATTEMPT TO MOVE IT. Instead, save your life by calling the power company. • Don’t attempt to erect antennas or towers on windy days. • MAKE SURE ALL TOWERS AND POLES ARE SECURELY GROUNDED, AND ELEC- TRICAL CABLES CONNECTED TO ANTENNAS HAVE LIGHTNING ARRESTORS. This will help prevent fire damage or human injury in case of lightning, static build-up, or short circuit within equipment connected to the an- tenna. The HotPort outdoor node has built-in lightning protection. Be sure that any other equipment connected to the HotPort node also has the same level of protection. • The base of the antenna pole or tower must be connected directly to the building protective ground or to one or more approved grounding rods, using 10 AWG ground wire and corrosion-resistant connectors. • Refer to the National Electrical Code for grounding details. HotPoint Wireless Access Point iii

Firetide Limited End User Product Warranty Pursuant to all provisions described herein, Firetide products are warranted In no event will Firetide be liable for any special, incidental, consequential, for one (1) year from the date of purchase against defects in the build materi- punitive or indirect damages whatsoever (including, without limitation, dam- als and workmanship. Firetide also warrants that the Software will materially ages for loss of profits, business interruption, loss of information, or other conform to the documentation supplied by Firetide with the Software. In the pecuniary loss) arising out of the use or inability to use the product or the event that the Software fails to materially conform to the documentation and performance, interruption or failure of the product, irrespective of the cause an authorized Firetide reseller is notified in writing of such failure within the of action, even if Firetide has been advised of the possibility of such damages. warranty period, Firetide or its reseller shall use commercially reasonable ef- Firetide’s cumulative liability for all claims arising out of or in connection forts to promptly correct the nonconformity. Firetide does not warrant that with this warranty will not exceed the amount paid by the original End User the use of the Software will be uninterrupted or error free. Firetide does not purchaser to purchase the product. The amounts payable for the product are warrant that the Products will meet any requirements or specifications of any based in part on these limitations and these limitations shall apply notwith- End User Customer. This warranty applies to the entire Firetide product, in- standing the failure of essential purpose of any remedy. Some jurisdictions do cluding antennas and the AC power adapter. not allow the exclusion or limitation of incidental or consequential damages, The above warranties are void if the alleged defect cannot be verified by so to that extent the above limitations or exclusions may not apply to you. Firetide or if, as determined by Firetide, the product failure was due to tam- By using the product the original End User purchaser agrees to and is bound pering, abuse, misuse, accident, shipping, handling, or storage; or if the by these terms and conditions. product has been installed, used, or maintained in a manner not described in In the event that a product fails to meet this warranty and Firetide’s autho- the product user manual; or if the product has been altered in any way; or if rized reseller is notified in writing of such failure within the warranty period, product serialization has been altered. Any attempt to disassemble or repair Firetide shall, at its own discretion, either repair the product or replace it with the product by anyone other than Firetide immediately voids this warranty. the same or a functionally-equivalent product free of charge. Replacement This warranty applies only to the original End User purchaser of the product products may contain refurbished materials in whole or in part. Firetide will and may not be transferred to any other individual or entity. honor this warranty provided the product is returned through an authorized THE FOREGOING ARE THE EXCLUSIVE WARRANTIES APPLICABLE TO THE PRODUCT Firetide reseller or dealer with shipping charges prepaid, along with a proof of INCLUDING THE SOFTWARE, AND THE EXCLUSIVE REMEDY FOR DEFECTS IN THE purchase describing the original purchase date and product serial numbers PRODUCT. FIRETIDE DISCLAIMS ALL OTHER WARRANTIES, WHETHER EXPRESS, if applicable. The authorized reseller must acquire a Return Materials Autho- IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED rization (RMA) number from Firetide prior to returning any product. Firetide WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OR FITNESS FOR A does not accept shipments of defective products without shipping charges PARTICULAR PURPOSE. SOME LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED prepaid. WARRANTIES SO TO THAT EXTENT THIS LIMITATION MAY NOT APPLY TO YOU. iv Wireless Access Point User Guide

Indoor Manual Contents Introduction................................................................................................................................................................................................................. 1 Firetide HotPoint Wireless Access Point Family.............................................................................................................................................................. 1 HotPoint Access Point Features.................................................................................................................................................................................. 2 HotPoint + HotPort Network Applications.................................................................................................................................................................... 2 HotPoint + HotPort Features..................................................................................................................................................................................... 3 Indoor Unit - Unpacking and Installation............................................................................................................................................................................ 5 Outdoor Unit - Unpacking and Installation.......................................................................................................................................................................... 6 Understanding APs, AP Groups, VAPs, & VAP Groups....................................................................................................................................................... 8 Software Installation............................................................................................................................................................................................ 10 Basic Setup Sequence............................................................................................................................................................................................ 10 Software Configuration.......................................................................................................................................................................................... 11 AP Node Commands............................................................................................................................................................................................... 12 AP Group Commands.............................................................................................................................................................................................. 13 Physical AP Radio Settings...................................................................................................................................................................................... 14 VAP Group Configuration........................................................................................................................................................................................ 15 VAP Settings........................................................................................................................................................................................................ 16 VAP Group Settings............................................................................................................................................................................................... 17 Advanced Features................................................................................................................................................................................................ 21 Country Code Assignment....................................................................................................................................................................................... 21 Appendix A - HotPoint Features and Specifications.............................................................................................................................................................. 22 Appendix D—Regulatory Notices..................................................................................................................................................................................... 24 USA................................................................................................................................................................................................................... 24 Canadian Compliance Statement.............................................................................................................................................................................. 25 HotPoint Wireless Access Point 

vi Wireless Access Point User Guide

Introduction Firetide’s modular access point design offers several benefits. Among them are: Firetide HotPoint Wireless Access Point Family • A HotPoint access point can be mounted to a Firetide mesh node to pro- vide enterprise class Wi-Fi access to any indoor or outdoor location, with- Firetide’s HotPoint family of wireless access points are the newest addi- out the need for backhaul cabling. tion to the company’s HotPort line of high performance wireless mesh net- • A HotPoint access point can connect directly to a conventional wired in- working products. The HotPoint access points provide an enterprise-class frastructure. This eliminates the need to install a Firetide mesh node in wireless access solution and can be used as full-function standalone ac- locations where wired connectivity is readily available, while preserving cess points, or as part of an integrated, triple-play wireless mesh network. the unified management capabilities for all access points. Available in indoor and outdoor models, they include a high power, multi- • Because the access points and mesh nodes are kept in separate enclo- spectrum extended range radio, multiple antenna options, robust security sures, they can be independently positioned for optimum RF connectiv- features, and multiple ESSID support. ity. For example, in a multi-building mesh network, mesh nodes should be The Firetide™ HotPoint™ Wireless Access Points (AP) are companion units placed in areas that enable the best connectivity between buildings, while to the Firetide HotPort™ High-Performance Mesh Network. Each AP allows the APs can be mounted for best interior coverage. 802.11b and 802.11g wireless clients to connect to the Firetide Wireless • A HotPoint access point can share a Firetide mesh node with other devices Mesh network. Such clients include laptops, wireless security cameras, for true triple-play networking at any mesh node location. This can in- VoIP phones, and portable terminal and POS devices. clude a second HotPoint access point operating on a different channel, a The Firetide mesh network itself provides a high-capacity, self-healing video camera, a VoIP device, or even a third party access point. wireless mesh for indoor and outdoor networks. The HotPort system allows • All HotPoint access points, as well as all Firetide mesh nodes, can be man- standard Ethernet devices to operate on the wireless backbone, creating aged across the network from a central location regardless of whether the secure and reliable wireless networks for video surveillance, voice, and access points are connected to wireless mesh nodes, to a wired infrastruc- data. HotPoint APs and HotPort nodes can be managed together as a sys- ture, or both. This integrated approach also allows network broadcasts to tem with Firetide’s HotView mesh management software. all access clients anywhere on the network. HotPoint 4500 indoor APs are plenum-rated and can be mounted securely to a wall, ceiling, or countertop using an optional mounting bracket. Each HotPoint indoor node includes antennas. HotPoint 4600 Outdoor APs feaure NEMA4X/IP66-rated aluminum enclo- sures, and can be powered over Ethernet. HotPoint Wireless Access Point 

HotPoint Access Point Features • Management & Configuration features include: • SNMP v2/3 • Wireless features include: • FTP firmware upgrade • Frequency ranges 2.400—2.484 GHz • Virtual AP Grouping- uniform SLAs • Transmit up to 400 mW with 802.11h Automatic XMIT Power Control • Physical AP Grouping – uniform parameters • Manual Transmit Power Control with 802.11d Auto Channel Select • Per-user and per-VAP data rate limiting • Per-user based accounting • Network features include: • Up to 16 independent VLANs HotPoint + HotPort Network Applications • Up to 16 ESSIDs per HotPoint Wi-Fi Networks • Up to 64 clients per HotPoint • WDS Together, HotPoints and HotPorts allow you to quickly deploy Wi-Fi service • DHCP client and server, separate DHCP range per SSID anywhere. The Firetide mesh provides more flexibility for Wi-Fi deployment • NAT than other mesh solutions because it can support existing third-party APs • 802.1p (Quality of Service) as well as Firetide HotPoint APs. Each HotPort can support up to four APs, • 802.11e (WMM) (Quality of Service) so high-density Wi-Fi can be deployed at a lower cost than using mesh • Inter Access Point Protocol (IAPP) enabled per 802.11f nodes that are limited to a single access point. • Fast handoff enabled per draft of 802.11r Voice over IP • Intercell blocking – blocks communication between APs • Intracell blocking – blocks communication between BSSIDs The HotPort mesh network enables clear VoIP traffic over the wireless back- bone. Both wired and wireless VoIP phones support Class-of-Service priori- tization which enables you to assign high priority to voice traffic to ensure • Security and Encryption features include: the best quality voice transmission. • 802.11i with 40 bit or 104 bit WEP keys; 128 bit or 256 bit AES keys, TKIP • 802.1x authentication Video • WPA2 The high capacity and sustained throughput of the HotPort network makes • VPN tunneling and filtering it ideal for IP video networks and video surveillance applications, espe- • ESSID suppression cially those requiring multiple cameras or faster frame rates. Wi-Fi cameras • Firewall are not needed because any camera with an Ethernet interface can connect • MAC access control directly to a HotPort mesh node. HotPort outdoor mesh nodes also sup- • Rogue AP detection port Power over Ethernet, allowing the use of a single power connection to power both the node and the camera.  Wireless Access Point User Guide

Data among themselves. You can define up to 4093 VLAN IDs and create up to The HotPort mesh network also provides direct connectivity for computers 16 multiple, logically separated VLANs within a single mesh. The HotPort and servers via a cable to the Ethernet ports on each node. mesh also supports VLAN trunks. Point-of-Sale Traffic Prioritization (class of service) HotPoint APs and the HotPort network make it easy to deploy Point-of-Sale The HotPort system provides traffic prioritization levels to prioritize traf- terminal support at trade shows, fairs, and other temporary locations, as fic on the mesh. This helps ensure that certain types of traffic requiring well as to support handheld wireless devices in inventory, tracking, and high throughput or continuous service, such as voice, take precedence over other logistics applications. other forms of traffic. Printing Intuitive Network Mesh Management with HotView™ Software With the HotPort mesh network network printers become wireless printers, HotView™ mesh management software provides live monitoring and man- without additional setup, drivers, or software, simply by connecting to one agement of Firetide HotPort wireless mesh networks, including HotPoint of the Ethernet ports on a HotPort mesh node. This wireless capability al- AP nodes. The software features a graphical user interface and provides lows network printers to operate anywhere, including mobile carts and in access to all mesh and node settings, including security, VLAN, class of ser- temporary settings. vice, radio power controls, and network gateway interconnects. Live moni- toring features include mesh and node statistics. HotPoint + HotPort Features HotView Pro extend the management features of HotView across multiple meshes. Thus, an enterprise can manage all of its HotPort meshes world- Security wide from anywhere. HotPort mesh networks feature multiple layers of security, including 40 HotView and HotView Pro operate on virtually any workstation or server and 104 bit WEP key and 128 and 256 AES key encryption. The mesh also that is connected to the mesh, either directly or remotely via WAN connec- provides packet filtering, based on MAC addresses, to limit access to the tion or the Internet. mesh. For additional security, a proprietary mesh protocol prevents non- HotPort devices from participating on the mesh. Radio Settings VLANs HotPort wireless mesh supports 2.4 GHz OFDM and DSSS radio modes, as well as 5 GHz OFDM. When combined with 802.11b/g APs, the backbone can The HotPort mesh network includes support for virtual local area networks be run at 5 GHz, thus avoiding interference. (VLANs) to enable traffic to be separated into smaller groups and appli- cation-specific LANs. The HotPort mesh supports 802.1q VLAN tagging of packets entering and exiting the mesh. You can assign Ethernet ports to different VLANs; only ports belonging to the same VLAN can switch traffic HotPoint Wireless Access Point 

HotPort 3100 and 3500 Series Mesh Routers The HotPort 3100/PS supports the public safety band, used in the US. HotPort 3100 series mesh nodes provide fast and easy indoor network de- The HotPort 3500 Series feature band-specific high-power radios, but are ployment. They connect wirelessly to other indoor and outdoor HotPort otherwise identical to the 3100 Series Models. nodes to form a mesh network. Ethernet packets are automatically switched across the mesh, in a manner analogous to an Ethernet switch, using Auto- Outdoor Nodes Mesh™, a proprietary protocol developed by Firetide. AutoMesh has been In addition to the indoor models, Firetide offers a range of HotPorts for optimized for efficiency in wireless mesh environments. HotPort nodes are outdoor use. These are similar to the 3100 and 3500 Series units, but are plenum-rated and feature a built-in four-port 10/100 Ethernet switch for packaged in NEMA-4 enclosures suitable for outdoor use. connecting networking devices a fully wireless mesh backbone. Models are The full model range is shown in this table: (Data rates are typical for a available for operation at 2.4 GHz for high capacity and maximum range or single hop operation.) at 5 GHz for high capacity and minimal interference from 2.4 GHz devices. Table 1. Summary of Firetide Mesh Router Models Model & SKU Use Band RF Output Power TCP Data Rate Default Channel 3101 Indoor 2.4, 5 GHz standard 10 Mbps 2.462 GHz DSSS, Ch 11 3103 Indoor 2.4, 5 GHz standard 25 Mbps 2.462 GHz DSSS, Ch 11 3100/PS Indoor, Public Safety 2.4, 4.9, 5 GHz standard 25 Mbps 4.962 GHz DSSS, Ch 5 3500-2401 Indoor 2.4 GHz high 10 Mbps 2.462 GHz DSSS, Ch 11 3500-5001 Indoor 5 GHz high 10 Mbps 5.805 GHz OFDM, Ch 161 3500-2403 Indoor 2.4 GHz high 25 Mbps 2.462 GHz DSSS, Ch 11 3500-5003 Indoor 5 GHz high 25 Mbps 5.805 GHz OFDM, Ch 161 3203 Outdoor 2.4, 5 GHz standard 25 Mbps 2.462 GHz DSSS, Ch 11 3200PS Outdoor, Public Safety 2.4, 4.9, 5 GHz standard 25 Mbps 2.462 GHz DSSS, Ch 11 3600-2400 Outdoor 2.4 GHz high 25 Mbps 2.462 GHz DSSS, Ch 11 3600-5000 Outdoor 5 GHz high 25 Mbps 5.805 GHz OFDM, Ch 161  Wireless Access Point User Guide

Indoor Unit - Unpacking and Installation Mount your HotPoint in a location that will give the best wireless coverage of AP clients. The access point does NOT have to be close to its companion Unpacking and setup are straightforward. The HotPoint 4500 requires AC HotPort node; in fact, it is better to mount each unit in a location that is power, but can be mounted almost anywhere indoors. Brackets are avail- optimum for the RF needs of that unit. able to facilitate wall or ceiling mounting. You will need a cat-5 cable to connect the AP to its companion Firetide mesh node. This cable can be any Figure 3. Firetide HotPoint 4500 Series - Front View length permissible for 10/100 Mbps Ethernet. Your AP includes a power supply and three different AC line cords, as shown in Figure 1. Use the one appropriate for your region. Figure 1. Indoor AP Power Supply Figure 4. Firetide HotPoint 4500 Series - Rear View After the units are installed, connect the access point to its companion HotPort node with a cat-5 cable. Then apply power to the access point. Figure 2. Optional Mounting Brackets HotPoint AP Main Mounting Auxiliary Bracket Bracket Wall/Ceiling Mounting Bracket Bracket Lock Mechanism Detail (optional) with Auxiliary bracket for cube-wall applications. HotPoint Wireless Access Point 

Outdoor Unit - Unpacking and Installation Figure 5. Pole Clamps Unpacking and setup are straightforward. Included with your HotPoint 4600 are: • Mounting bracket and hardware • 2.4 GHz omnidirectional antennas (2) • Weatherproof Ethernet cable, 10-pin to 10-pin, PoE-compatible. This ca- ble will power your HotPoint when connected to port 2 of a Firetide 3200 Series or 3600 Series outdoor node. You may wish to configure your HotPoint 4600 before installation. Refer to the software section of this manual for details on initial setup. Note: a Firetide outdoormesh node can support up to two access points, but it can only power 1 unit via PoE. In addition, there are constraints on overall bandwidth and on VLAN support. In most cases, you will want to use only one HotPoint per HotPort. Pole Installation Installation on any pole up to 2 inches is easy. Begin by mounting the sup- plied U-bolts, and ‘claw’ pieces to the pole, using two nuts, as shown in Figure 5. Make the nuts just finger-tight. Depending on the pole diameter, you may need additional nuts, as shown on the lower clamp of Figure 5. The purpose of the extra spacer nuts is to prevent the U-bolt legs from protruding too far out beyond the mounting plate. This will interfere with the AP. If required, place two more spacer nuts on the U-bolts.  Wireless Access Point User Guide

Next, attach the plate, using two more nuts, as shown in Figure 6. Adjust Figure 7. AP Bracket Mounting Tabs the spacer nuts to insure that the U-bolts do not protrude out of the fold in the plate. The exact adjustment will depend on pole diameter. Figure 6. Mounting Plate Figure 8. AP Mount - Finished When the plate is mounted and aligned, tighten all the nuts with a 7/16- inch wrench. Then slide the HotPoint onto and downward slightly, so that its tabs on its backing plate (Figure 7) engage the mounting plate, as shown in Figure 8. Tighten the four knurled nuts on the sides. The supplied antennas can be used for initial deployment, but should be replaced after initial testing with outdoor-rated units of suitable gain and pattern. HotPoint Wireless Access Point 

Understanding APs, AP Groups, VAPs, & VAP Groups Figure 9 shows how the various domains relate to each other. Before you begin installation, you should understand how Firetide’s Hot- Figure 9. Matrix of Physical and Logical APs - Simple View Network Management System views HotPoint Access Points. AP Group Login An AP is a physical box - a computer and a radio - which can implement up Password to 16 “virtual” access points. Virtual access points are the things that wire- less clients actually see and connect to. Each HotPoint node offers a range of network as well as radio configura- Name IP Address tion options. The commands which control these features and options are Firewall grouped logically. This makes it easy to manage large collections of physi- VAP Groups VPN cal nodes and virtual APs, once you understand the concepts. VAP Group A VAP IP Address DHCP / DNS Access Points (AP) - certain parameters, such as radio settings, are specific SSID Encryption NAT to the hardware on each particular physical node. MAC Address Access VAP Virtual Access Points (VAP) - HotPoint nodes support Virtual Access Points. AP In general, each physical HotPoint can support up to 16 VAPs. (A HotPoint Figures 10 and 11 show more complex arrangements of multiple APs and which is the server node of a WDS cluster can only belong to one VAP.) multiple Virtual APs. VAP Groups - VAPs are grouped together for management purposes. You Figure 10. Three-AP Network will create at least one VAP group, with SSID, encryption, and other param- eters. This is the ‘access point’ that will appear to wireless clients. AP Group Login Access Point Groups - In some cases, you may want to grant management Password access to some nodes to one person or persons, and other nodes to other persons. This can be done using Access Point Groups. Each HotPoint may be assigned to an Access Point Group, or AP group. You can specify different Name Name Name IP Address IP Address IP Address user names and passwords for each group. Firewall Firewall Firewall VAP Groups VPN VPN VPN All HotPoint commands are grouped according to whether they affect set- tings on a physical node, a VAP Group, an AP Group, or an individual VAP. VAP Group A VAP IP Address VAP IP Address VAP IP Address DHCP / DNS SSID DHCP / DNS DHCP / DNS Encryption NAT NAT NAT MAC Address Access VAP VAP VAP AP AP AP  Wireless Access Point User Guide

Figure 11 shows a three-AP, three-VAP configuration. You can have up to 16 Table 2 gives a summary of all of the major commands and options avail- VAPs per physical AP. You can have as many AP Groups as needed, and there able on the HotPoint APs, organized by logical group. is no limit to the number of APs in any one AP Group. Table 2. Summary of Commands by Logical Group Figure 11. Large AP Matrix Physical AP AP Group VAP VAP Group AP Group Configuration Configuration Login Password AP Name Membership DHCP Server WDS (new group DHCP Service IP creation only) address Name Name Name AP Mgmt IP address Guest Login DNS Broadcast SSID IP Address IP Address IP Address / DHCP client Admin Login SSID suppression Firewall Firewall Firewall VAP Groups VPN VPN VPN Performance Statistics NAT VLAN VAP IP Address Radio Settings: ch, DTIM, RTS/CTS, VAP Group A VAP IP Address VAP IP Address SSID DHCP / DNS DHCP / DNS DHCP / DNS mode, RF power, bea- fragmentation NAT NAT NAT Encryption con, rogue detection MAC Address Access VAP VAP VAP Firewall Encryption VAP Group B VAP IP Address SSID VAP IP Address DHCP / DNS VAP IP Address DHCP / DNS DHCP / DNS VPN MAC address access Encryption NAT NAT NAT Country Code Intracell blocking MAC Address Access VAP VAP VAP Reboot / Reset User data rate control VAP Group C VAP IP Address VAP IP Address VAP IP Address Import & Apply IAPP SSID DHCP / DNS DHCP / DNS DHCP / DNS Encryption NAT NAT NAT Refresh WMM MAC Address Access VAP VAP VAP VAP Group D VAP IP Address VAP IP Address VAP IP Address SSID DHCP / DNS DHCP / DNS DHCP / DNS Encryption NAT NAT NAT MAC Address Access VAP VAP VAP AP AP AP HotPoint Wireless Access Point 

Software Installation IP Address Planning If you are installing a new Firetide-based wireless network, begin by in- You should plan out your IP addressing scheme prior to deployment. You stalling the HotPort Mesh nodes, and the HotView or HotView Pro mesh will need several ranges of IP addresses. All of these IP addresses are in management software, before installing any HotPoint APs. Refer to the addition to the management IP address (aka mesh IP address) assigned to documentation supplied with those products for details. your Firetide mesh network. If you are adding HotPoint APs to an existing network, begin by upgrading In general, you may assign AP IP addresses independently of the IP ad- the existing mesh nodes to version 3.4.X.X or later. Use your existing ver- dressing scheme you use for the Firetide mesh. The only constraint on AP IP sion of HotView to upgrade all mesh nodes, then use HotView 3.4.X.X to address assignment is that the IP addresses must be routable within your configure HotPoint APs. overall IP addressing scheme. Basic Setup Sequence • AP Management IP Address - this is the IP address assigned to the physi- cal access point, and is used for management purposes. An AP is capable Several steps are involved in configuring a HotPoint AP. These steps are of acquiring this address from a DHCP server, or it may be manually as- summarized here, then shown in detail in the following pages. signed. This address must be reachable from the HotView management 1. Assign a management IP address to each AP. This address should be reach- workstation. able from the computer running HotView. It does not need to be on the • VAP Management / DHCP Server IP Address - Each VAP requires an IP same subnet as the management address of the Firetide mesh. address. It is used for NAT, if enabled, and for DHCP, if the AP is configured 2. Log in to the AP. to assign IP addresses to clients. It must be different from the AP Manage- 3. Set the Country Code. ment IP address. Note that each AP can be a member of as many as 16 VAP 4. Rename the AP. A name based on the AP’s location is a good choice. Groups. 5. Set the radio settings (channel, etc) for each physical AP. • DHCP Address Range - this is the pool of addresses available to be as- Repeat these steps for all access points. Then: signed to wireless clients. 1. Create one or more VAP Groups, using the VAP Group Configuration com- mand. You must have at least one group, even if you only have one AP. It is permissible for an AP to acquire its AP Management address via DHCP, 2. Use the VAP Configuration command to configure those VAP features yet also serve DHCP addresses to clients. The addresses do not need to be which are controlled per physical AP. (DHCP, DNS, NAT) on the same subnet, but all must be routable over the enterprise LAN. 3. Use the VAP Group configuration command to assign the SSID, security, and other features for the entire VAP group. 4. Use the AP Group command to group all of APs into a managment group. (This is not necessary if you only have one AP. Also, you can create more than one group if you require multiple management domains, but it most cases this is not required.) 10 Wireless Access Point User Guide

Software Configuration The Firetide HotPoint access point family requires HotView or HotView Pro be upgraded to firmware version M3.4.X.X. Access Points should have firm- software, version 3.4.X.X or newer, on your computer. In addition, the ware version A3.4.X.X installed. After you’ve physically installed your ac- Firetide HotPort nodes to which the access points will be connected must cess point, launch HotView (or HotView Pro). You will see a screen similar to this one: HotPoint Wireless Access Point 11

AP Node Commands These commands are accessed by right-clicking the AP icon. Begin by as- signing an IP address to each node, and logging in to the node. You must then set the Country Code. Finally, you should rename each node. Command Function Rename AP Assigns the management screen name to the physical node. Note: this is NOT the SSID of the node; that is specified under the VAP Group Configuration command. IP Settings (includes Assigns the IP address that will be used by the AP for Management VLAN) management access. This command also allows you to assign a management VLAN, if desired. Release Lock Releases management control lock on APs. Login The default user ID and password is admin and firetide. Statistics Shows performance for a given VAP. AP Configuration Allows you to specify the radio parameters, firewall (Radio) configuration, and VPN. VAP Configuration Allows you to define DHCP service for the VAP. VAP Group Allows you to define radio and security options for a Configuration group of Virtual Access Points. Country Code Set once at initial startup. Reboot, Reset Allows you to reboot or reset to factory defaults. Import, Apply Allows you to save and restore node settings. Refresh Forces HotView to re-acquire the status of the AP. Delete HotPoint Removes ‘stale’ HotPoint icons from HotView. Summary Gives a summary of HotPoint node information. 12 Wireless Access Point User Guide

Physical AP Radio Settings Each physical AP has certain radio settings which are common to all virtual APs on that node. These are set using the AP Configuration command, as shown at right. Auto Channel allows the AP to find the clearest channel, or you may set the channel manually. The Wireless Mode can be set to b, b/g, g-only, or 108g Static Turbo. The raw Transmit Data Rate of the wireless link can also be specified. Transmitter power and beacon can be controlled. Antenna Diversity is supported. This control determines which antenna the unit listens on; transmit is always on Antenna 1. In most cases, Diversity is the best choice, but if you are only installing one antenna, set this to Antenna 1. Rogue AP Detection enables the AP to detect other, “unknown” APs oper- ating in the area, and report them. You may specifiy how often the AP stops and scans for rogue APs, as well as the level of search. HotPoint Wireless Access Point 13

VAP Group Configuration VAP Groups are the collections of Virtual Access Points that form the user- You can also create Wireless Distribution Service (WDS) networks. However, visible ‘logical layer’ overlaid on the physical collection of Access Points. there are some limitations: You must create at least one VAP Group, with at least one VAP in it. Do this • APs which are members of a WDS-enabled VAP Group cannot be members by selecting VAP Group Configuration command from the Access Point of any other VAP Group. menu. You will see the Manage VAP Groups screen, as shown on the left. • Do not use WDS to bridge two APs which are connected to the same Firetide Click on the New VAP Group button. The New VAP Group screen appears, mesh. This creates a routing loop. Set the SSID and radio data rates. as shown on the right. Enter a VAP Group Name. This is NOT the same as There are two remaining basic setup steps: VAP Configuration and VAP the SSID. Select one (or more) APs which will support this VAP group. Note Group Configuration. The order in which you do these is not critical; this that APs can be members of more than one VAP group. Typically, all APs are manual will configure each VAP next. members of all VAP Groups. 14 Wireless Access Point User Guide

VAP Settings As shown in Figure 11, VAP Groups logically intersect with APs to form VAPs. Certain settings are specific to each VAP. These settings include the IP ad- dress of the VAP, the DHCP Server settings, the DNS settings, and the op- tional NAT capability. To modify these settings, right-click on the AP icon and select the VAP Con- figuration command. This command will reveal a second drop-down menu which lists all of the available VAPs. Select the VAP you wish to configure. You will see a screen like the one at right. Enter the VAP IP address. This must NOT be the same as the management IP address of the AP. If desired, configure DHCP service. For DHCP, each VAP Group should have every node in that group configured to serve addresses to clients. All nodes must be configured, and each node must have a unique range of assignable IP addresses. Note: it is possible, using VLANs, to insure that each client receives its IP address from the VAP with which it physically associates, rather than the first DHCP server within the VAP Group to respond. This is useful in multi- tenant applications. Each node will need a VLAN; refer to your HotView Pro manual for assistance in VLAN configuration. You may also use an independent DHCP server. The HotPoint AP will forward DHCP requests if it is not configured to serve DHCP addresses. NAT may be enabled here, if desired. HotPoint Wireless Access Point 15

VAP Group Settings Basic VAP Group Settings The SSID defaults to the VAP Group name, but this can be changed if de- sired. You must also enable the VAP Group by checking the box. DTIM is the Delivery Traffic Indication Message. It indicates which client stations, currently sleeping in low-power mode, have data buffered on the access point awaiting pick-up. The DTIM period you specify here indicates how often the clients served by this access point should check for buffered data still on the AP awaiting pickup. Fragmentation and RTS/CTS Thresholds can be used to tune wireless per- formance in some specialized applications. A VLAN can be created for this VAP Group. This can be useful for security and privacy purposes. 16 Wireless Access Point User Guide

VAP Group Security Settings A wide range of wireless security options are supported. Select the one you prefer. Authentication choices include: • 802.1X • Auto • Open • Shared Key • WPA • WPA-Auto • WPA-Auto-PSK • WPA-PSK • WPA2 • WPA2-PSK HotPoint Wireless Access Point 17

MAC Address Access Control If desired, VAP Group access can be limited to an explicit group of MAC ad- dresses, or denied. 18 Wireless Access Point User Guide

AP Group Commands HotPoint Access Points can be grouped for management purposes. Each Most small installations will find a single AP group for all APs to be the group shares a set of administrative accounts and passwords. The AP Group most convenient to manage. Larger installations which have APs for secu- Configuration command, under the Access Point menu, opens a dialog box, rity purposes as well as user data networking may wish to divide the man- in which you can create new groups and edit existing groups. agement functions (and access privileges) by creating multiple groups with The Configure button lets you re-define the user ID and password for all unique user IDs. APs in a group. There is an account name for read-write privileges, and a second, ‘guest’ account with read-only privileges. The defaults are admin and firetide, but these should be changed for security reasons. HotPoint Wireless Access Point 19

Understand Advanced Settings Intracell Blocking Intracell blocking allows you to prevent users of a given VAP from seeing each other. When enabled, all users can use the AP to reach the network, but no user can access other computers on that VAP. Note Intercell blocking is accomplished with VLANs. User Data Rate In order to prevent one user from consuming excess bandwidth on the backbone, you can limit the data rate for each user. You can also limit the aggregate rate for each VAP Group. IAPP and Roaming The Inter-Access Point Protocol describes an optional extension to IEEE 802.11 that provides wireless access-point communications among multi- vendor systems. If you have other APs which support it, you can enable its operation and set the port used for control. WMM WMM, also known as WME, allows clients which support the Wireless Mul- timedia Extensions protocol to prioritize VoIP and video traffic. If your cli- ents support it, enable it here. 20 Wireless Access Point User Guide

Advanced Features Country Code Assignment Firetide HotPoint APs support several advanced features. These include: Firetide HotPoint APs are designed to be compliant with all applicable • NAT regulations for their country of operation. In order for this to work, the AP • Firewall needs to know which country it is in. • VPN You MUST set the Country code in order for the HotPoint AP to work cor- NAT rectly. If the Country Code has not been set, you may see the following warning: Network Address Translation is configured per VAP; that is, each physical node has a NAT setting for each VAP Group to which it belongs. Use the VAP Configuration command (in the right-click menu) to configure it. Firewall The Firewall features is configured per physical AP, and is common to all VAP Groups on that AP. The Firewall blocks ports coming from the AP’s wired connection, going to the wireless clients. By default, all ports are open. Enabling the Firewall closes all ports; in- dividual ports can then be opened as needed. Use the AP Configuration command (in the right-click menu) to configure it. VPN APs can be tunneled directly to a remote network by using the VPN feature. The VPN will tunnel all traffic from a physical AP, regardless of VAP Group. Use the AP Configuration command (in the right-click menu) to configure it. HotPoint Wireless Access Point 21

Appendix A - HotPoint Features and Specifications Wireless Security and Encryption • IEEE 802.11b/g • 802.11i • Frequency ranges 2.400—2.484 GHz • 40 bit, 104 bit WEP keys • Transmit power up to 400 mW • 128 bit, 256 bit AES keys • 802.11h (Automatic Transmit Power Control) • 802.1x authentication • Manual Transmit Power Control • TKIP • 802.11d (Auto Channel Select) • WPA2 • Receive sensitivity measured at N connector: • VPN tunneling and filtering • 2.4 GHz, DSSS • ESSID suppression • 1 Mbps: -96 dBm • Firewall • 11 Mbps: -90 dBm • MAC access control • 2.4 GHz, OFDM • Rogue AP detection • 6 Mbps: -93 dBm Management & Configuration • 54 Mbps: -74 dBm • Media Access Protocol: CSMA/CA with ACK • Integrated mesh and access management • Modulation techniques: DSSS, OFDM, CCK, DQPSK, DBPSK • Web-based management • Range up to 200 meters depending on client • SNMP v2/3 • WDS • CLI • FTP firmware upgrade Networking • 802.1p (Quality of Service) • Up to 16 independent VLANs • 802.11e (WMM) (Quality of Service) • DHCP client and server, separate DHCP range per SSID • NAT • Up to 16 ESSIDs per HotPoint • Virtual AP Grouping – uniform SLAs • Physical AP Grouping – uniform parameters • Per-user and per-VAP rate limiting • Per-user-based accounting 22 Wireless Access Point User Guide

Performance Indoor Unit Enclosure • Up to 54 Mbps • System indicator LEDs (power, status, mesh, fault) • Up to 64 concurrent users simultaneously per HotPoint • Ethernet indicator LEDs (link status, activity) • Inter Access Point Protocol (IAPP) enabled per 802.11f • Two antenna connectors: SMA, reverse polarity • Fast handoff enabled, per 802.11r draft recommendation • Power connector • Intercell blocking – blocks communication between APs • One Ethernet data connectors (RJ-45) • Intracell blocking – blocks communication between BSSIDs • Reset button (recessed) • Auto discovery • Security slot for physical locking device • Configurable web portal • Weight: 2.1 lbs (.95 Kg) without external transformer • Broadcasted advertising • Dimensions: 9.00 in x 5.84 in x 1.07 in (22.85 cm x 14.83 cm x 2.71 cm) • No user configuration Outdoor Unit Enclosure Network Port • NEMA-rated die-cast aluminum • One 10/100 Base-T (RJ-45) ports IEEE 802.3, 802.3u compliant • Two antenna connectors, type N • CSMA/CD 10/100 auto-sense • Weatherproof power connector Indoor Unit - Power • Weatherproof Ethernet connector • Input voltage: 5 VDC @ 2.0 A Regulatory agency certifications • External power supply: 100-240 VAC, 50/60 Hz • Plenum rated UL2043 • Power consumption: 10 W • FCC Part 15 Outdoor Unit - Power Environmental specifications • Input voltage requirement: 5 VDC @ 2.0 A • Operating temperature: -20º C to +60ºC • PoE-compatible - will operate PoE supplied by Firetide 3200/3600 Series • Storage temperature: -20º C to +70º C Outdoor Mesh Router • Humidity (non-condensing): 10% to 90% • Optional external power supply: 100-240 VAC, 50/60 Hz • Storage humidity (non-condensing): 10% to 90% • Power consumption: 10 W HotPoint Wireless Access Point 23

Appendix B - Regulatory Notices Modifications Any modifications made to this device that are not approved by Firetide, Inc. USA may void the authority granted to the user by the FCC to operate this equip- ment. FCC Class A Notice This device complies with Part 15 of the FCC Rules. Operation is subject to FCC Radiation Exposure Statement the following two conditions: The antenna used for this transmitter must be installed to provide a separa- tion distance of at least 35 cm from all persons and must not be co-located • This device may not cause harmful interference. or operated in conjunction with any other antenna or transmitter. OEM Inte- • This device must accept any interference received, including interference grators, end-users and installers must be provided with antenna installation that may cause undesired operation. instructions and transmitter operating conditions for satisfying RF exposure FCC Part 15 Note compliance. This equipment has been tested and found to comply with the limits for a Installation Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in Antenna(s) for this unit must be installed by a qualified professional. Opera- an office installation. This equipment generates, uses and can radiate radio tion of the unit with non-approved antennas is a violation of U. S. FCC Rules, frequency energy and, if not installed and used in accordance with the in- Part 15.203(c), Code of Federal Regulations, Title 47. structions, may cause harmful interference to radio communications. How- Approved antennas are: ever, there is no guarantee that interference will not occur in a particular Maxrad / PCTel MFB24008 installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment NCG Coment SF-245W off and on, the user is encouraged to try to correct the interference by one Firetide C812-510010-A or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/television technician for help. 24 Wireless Access Point User Guide

Canadian Compliance Statement • This Class B Digital apparatus meets all the requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numerique de la classe B respecte les exigences du Reglement sur le material broilleur du Canada. This device complies with Class B Limits of Industry Canada. Opera- tion is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interfer- ence that may cause undesired operation. Firetide HotPoint 4500 and 4600 wireless access points are certified to the requirements of RSS-210 for 2.4-GHz spread spectrum devices. The use of this device in a system operating either partially or completely outdoors may require the user to obtain a license for the system according to the Canadian regulations. For further information, contact your local Industry Canada office. HotPoint Wireless Access Point 25

HotPoint Wireless Access Point www.firetide.com © 2005, 2006 Firetide, Inc. All rights reserved APUG001 082206


Document Created: 2006-08-24 14:24:59
Document Modified: 2006-08-24 14:24:59
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