User Manual

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Users Manual

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Presence™ Grey Bluetooth headset for phone calls User Guide

1 Contents Contents The Presence Grey Bluetooth headset................................................................................................................................ 2 Package contents.................................................................................................................................................................. 2 Product overview................................................................................................................................................................... 3 Overview of the Presence Grey headset...............................................................................................................................3 Overview of the BTD 800 USB dongle...................................................................................................................................3 Overview of the LEDs..............................................................................................................................................................4 Putting the headset into operation ..................................................................................................................................... 5 Charging the headset battery.................................................................................................................................................5 Pairing the headset with Bluetooth devices.........................................................................................................................6 Using the headset ................................................................................................................................................................. 9 Individually adjusting the headset and wearing it...............................................................................................................9 Switching the headset on and connecting it....................................................................................................................... 11 Switching the headset off..................................................................................................................................................... 12 Retrieving information on the remaining talk time............................................................................................................ 12 Changing the volume............................................................................................................................................................. 13 Muting the headset’s microphone....................................................................................................................................... 14 Enabling/disabling voice prompts....................................................................................................................................... 14 If you are out of the Bluetooth transmission range............................................................................................................ 14 Making calls using the headset ..........................................................................................................................................15 Making a call........................................................................................................................................................................... 15 Accepting/rejecting/ending a call....................................................................................................................................... 15 Transferring the call to/from the headset.......................................................................................................................... 16 Redialing ................................................................................................................................................................................. 16 Voice dialing for computer or voice assistant for mobile phone...................................................................................... 16 Managing multiple calls.........................................................................................................................................................17 Cleaning and maintaining the headset...............................................................................................................................18 Cleaning the headset............................................................................................................................................................. 18 Storing the headset................................................................................................................................................................ 18 Updating the firmware of the products............................................................................................................................... 19 If a problem occurs .............................................................................................................................................................20 Specifications.......................................................................................................................................................................21 Presence Grey Bluetooth headset

2 The Presence Grey Bluetooth headset The Presence Grey Package contents Bluetooth headset The stylish new Presence Grey Bluetooth headset is the Presence Grey mono wireless solution for phone calls with mobile phones and Bluetooth headset softphones with superb sound quality in all environments. with built-in rechargeable It features WindSafe and SpeakFocus technology to filter Lithium-Polymer battery away background noise and enhance voice quality, thus providing ultimate speech intelligibility. Bluetooth The headset complies with the Bluetooth 4.0 standard and is compatible with all Bluetooth 1.1, 1.2, 2.0, 2.1, 3.0 and Adjustable ear hook 4.0 devices with a “hands free profile” (HFP), a “headset profile” (HSP) or an “advanced audio distribution profile” (A2DP). The headset provides wireless freedom to give hands-free convenience with your mobile phone. Additional features of the Bluetooth headset • WindSafe technology Ear adapters (S, M, L) intelligent wind noise reduction using three digital S L microphones working in synergy and filtering away unwanted wind noise • SpeakFocus technology adaptive noise reduction system with 3 digital microphones which is optimized for noisy Charging cable environments e. g. in a car, outdoors or in the office • Echo-free conversations digital echo cancellation eliminates all echoes while you are talking BTD 800 USB dongle • Easy to use due to power on/off slide and call control for Presence Grey you can quickly take or end calls and adjust the UC variants only volume to suit you best • HD quality sound crystal-clear, detailed and transparent sound reproduction due to large wideband speaker and Carrying case for headset extended frequency response and accessories • Lightweight comfort for Presence Grey headset weighs only 13 grams UC variants only • Flexible wearing style wear left or right, use with or without ear hook • Long talk time talk to business partners and friends for up to 10 Quick Guide hours, with up to 14 days of standby time Quick Safety Guide Compliance Safety Guide sheet • Headset battery level indicator Guide Compliance sheet displayed on Apple iPhone® screen • Noise dependent volume control automatic, adaptive volume adjustment for optimized speech intelligibility and sound quality For safety instructions, consult the Safety Guide. A list of accessories can be found on the product page at www.sennheiser.com/headsets. For information i on suppliers, contact your local Sennheiser partner: www.sennheiser.com/headsets > “Find a dealer”. Presence Grey Bluetooth headset

3 Product overview Product overview Overview of the Presence Grey headset Volume – button* Microphones On/Off power slide Volume + button* Multi-function button LED USB socket Speaker Ear hook * You can swap the +/– assignment of the Volume buttons (see page 13) If, for example, you want to wear the headset on the left ear instead of the right (see page 9). Overview of the BTD 800 USB dongle USB plug Link LED Link button Presence Grey Bluetooth headset

4 Product overview 3x Overview of the LEDs 3x Overview of the headset LED 2s 2s Headset LED Meaning 3x Headset switches on 3x 3x 0.2s 0.2s 3x Headset switches off 2s 2s Headset is in pairing mode 2s 2s 3x 3x 3x Pairing was successful* 3x 3x 0.2s 3x 0.2s 0.2s 0.2s Pairing has failed or has been canceled 2s 2s 2s 2s 3s 2s 3s 2s Connectable state, not connected Incoming call 0.2s 0.2s 0.2s 0.2s 0.2s 0.2s Incoming call + rechargeable battery is weak 3s 3s 3s 3s *Once the headset is successfully connected, mode 1: the LED goes off. Overview of the dongle BTD 800 USB LED 1s 1s 1s 1s Dongle LED mode 2: Meaning 3s 3s 3s 3s 3s 3s Dongle in pairing mode: searching for Bluetooth devices to pair and connect 0.5s 0.5s 3x 0.5s 0.5s 3x 3x Pairing successful 3x 3x 3x 3x 3x Pairing failed 2s 3x 2s 2s 2s 2s 2s 2s 2s Dongle tries to connect to a Bluetooth device 3x Dongle and Bluetooth device connected 2s 0.2s 0.2s 2s 0.2s 0.2s 0.2s 0.2s 0.2s 0.2s • Outgoing/active call • Music streaming in standard quality 0.2s 0.2s Incoming call Music streaming in high quality 3s 3s 3s 3s Microphone of the connected Bluetooth device is muted 3s 3s 3s 3s 3s 3s Presence Grey Bluetooth headset

5 Putting the headset into operation Putting the headset into operation Charging the headset battery WARNING ! Danger of injury! Wearing the headset when charging can cause burns and injuries. Do not wear the headset when charging. A complete charging cycle takes about 1 hour and 20 minutes. Before using the headset for the first time, charge the rechargeable battery for a complete charging cycle without interruption. 1 2 OFF Gently push the on/off power slide towards the Connect the micro USB plug of the charging cable to headset. the USB socket of the headset. The voice prompt “power off” is announced in the headset and the LED flashes red 3 times. 3 4 * 1:20 h Connect the USB plug of the charging cable to the USB The battery is being charged. The LED flashes socket of your computer or a power supply unit (not depending on the battery charge level. After 5 minutes, included). the LED goes off. Press the multi-function button to check the battery charge level. When the battery is fully charged, the LED lights up blue constantly. A charging time of ... corresponds to a talk time of ... LED flashes approx. 10 minutes less than 1 hour 1x approx. 20 minutes between 1 and 2 hours 1x approx. 40 minutes between 2 and 4 hours 2x approx. 80 minutes between 4 and 10 hours 3x When the battery charge level drops below 15 minutes of talk time, the LED flashes red and the voice prompt i “recharge headset” is announced several times. When the battery is flat, the headset switches off automatically. Presence Grey Bluetooth headset

6 Putting the headset into operation Battery level indicator displayed on Apple iPhone When the headset is paired with an iPhone, the iPhone screen shows an additional battery level indicator for the headset. Pairing the headset with Bluetooth devices CAUTION ! Danger of malfunction! The transmitted radio waves of mobile phones can impair the operation of sensitive and unprotected devices. Only make calls with the headset in locations where wireless Bluetooth transmission is permitted. The headset complies with the Bluetooth 4.0 standard. In order that data can be transmitted wirelessly using Bluetooth technology, you have to pair your headset with Bluetooth devices that support the “hands free profile” (HFP), the “headset profile” (HSP) or the “advanced audio distribution profile” (A2DP). The headset can save the connection profiles of up to After switch-on, the headset automatically tries to eight Bluetooth devices with which it has been paired. connect to the two last connected Bluetooth devices. If you pair the headset with a ninth Bluetooth device, You can only connect a third Bluetooth device after having the saved connection profile of the least used Bluetooth switched off the first or the second Bluetooth device. device will be overwritten. If you want to re-establish a connection with this Bluetooth device, you have to pair the headset again. To use the headset with a softphone, you either require a computer supporting Bluetooth or an additional Bluetooth USB dongle (wireless audio transmitter and receiver). The BTD 800 USB Bluetooth USB dongle is supplied together with the Presence Grey UC variants. Presence Grey Bluetooth headset

7 Putting the headset into operation Pairing the headset with a Bluetooth device By way of example of a mobile phone, the following chapter describes how to pair the headset with a Bluetooth device. In case of deviation, proceed as described in the instruction manual of your mobile phone. 1 2 ”Pairing“ press & hold... OFF ON Gently push the on/off power slide towards the Keep the multi-function button pressed and gently pull headset. the on/off power slide away from the headset. The voice prompt “power off” is announced in the The LED alternately flashes blue and red. The headset headset and the LED flashes red 3 times. is in pairing mode. 3 4 Bluetooth Search devices... Enable the Bluetooth visibility on your mobile phone. Start a search for Bluetooth devices. All available devices in the proximity of the mobile phone are displayed. 5 keyword: 0000 6 ”Pairing successful” 3x Sennheiser Presence Laptop Nick < 20 cm Select “Presence” to establish a Bluetooth connection Once the headset is paired with the mobile phone, the to the headset. If necessary, enter the default PIN code LED goes off. “0000”. Presence Grey Bluetooth headset

8 Putting the headset into operation Using the headset with a computer and a Bluetooth USB dongle 1 2 ”Pairing“ press & hold... OFF ON Gently push the on/off power slide towards the Keep the multi-function button pressed and gently pull headset. the on/off power slide away from the headset. The voice prompt “power off” is announced in the The LED alternately flashes blue and red. The headset headset and the LED flashes red 3 times. is in pairing mode. 3 4 Press & hold 3s < 20 cm Plug the Bluetooth USB dongle into the USB port of Press and hold the dongle’s button for 3 seconds to your computer. enter pairing mode. The LED alternately flashes blue and red. 5 ”Pairing successful” 3x 3x Once the Bluetooth devices are paired, the LED flashes 3 times blue and then lights up in a constant dim blue. Presence Grey Bluetooth headset

9 Using the headset Using the headset Individually adjusting the headset and wearing it For an optimized and individual wearing comfort, the headset can be worn on your left or right ear in three different ways: with the ear hook or the ear adapter or a combination of both. A B S M L S M L Wearing the headset with ear adapter 1 2 M L S Remove the ear hook and the ear adapter without loop Attach the selected ear adapter with loop to the (premounted) or the ear adapter with loop from the headset. headset. 3 4 Move the headset to your ear and insert the loop of the Adjust the angle of the loop so that the headset fits ear adapter. comfortably and securely in your ear. Presence Grey Bluetooth headset

10 Using the headset Wearing the headset using the ear hook You can combine the ear hook with the ear adapter without loop. If then the headset does not fit properly, use one of the ear adapters with loop. 1 2 S M L Remove the ear adapter with loop if necessary and Attach the ear hook to the headset. If you want to attach the ear adapter without loop, whichever feels change the wearing ear of the headset, attach the ear most comfortable. hook the other way round. 3 4 Move the headset to your ear and guide the ear hook Position the headset so that it fits comfortably. behind your ear. If the headset does not fit optimally, slightly bend the ear hook a bit. Wearing the headset with the optional headband The Presence headband is available as an accessory. L R Presence Grey Bluetooth headset

11 Using the headset Switching the headset on and connecting it Gently pull the on/off power slide away from the 1 headset. The LED flashes blue 3 times. The voice prompt “power on” is announced in the headset. ON ”Power on“ 3x The LED flashes 3 times blue every 2 seconds until the 2 headset finds a paired Bluetooth device to connect to. Once the connection is successfully established, one or two of the following voice prompts are announced in the headset: 2s 2s • “Phone one connected” for the first mobile phone 3x • “Phone two connected” for the second mobile phone or • “Dongle connected” for the Sennheiser Bluetooth dongle. ”... connected“ Only two out of the maximum eight paired Bluetooth 3 devices can be simultaneously connected to the headset. After switch-on, the headset automatically tries to connect to the two last connected Bluetooth devices. Presence Grey Bluetooth headset

12 Using the headset Switching the headset off Gently push the on/off power slide towards the headset. The voice prompt “power off” is announced in the headset and the LED flashes red 3 times. The headset ends the call and switches off. OFF All volume settings are saved automatically when the headset is switched off. ”Power off“ 3x Retrieving information on the remaining talk time You can retrieve information on the remaining talk time at any time except when you are on a call or listening to music: Press the multi-function button. Information announced Remaining talk time LED flashes “Between eight and ten hours talk time” 8 to 10 hours 3x “Between four and eight hours talk time” 4 to 8 hours 3x “Between two and four hours talk time” 2 to 4 hours 2x “Between one and two hours talk time” 1 to 2 hours 1x “Less than one hour talk time” less than 1 hour 1x less than 15 minutes talk time; „Recharge headset“ automatic voice prompt 1x Recharge headset (see page 5). Presence Grey Bluetooth headset

13 Using the headset Changing the volume CAUTION ! Hearing damage due to high volumes! Listening at high volume levels for long periods can lead to permanent hearing defects. Set the volume to a low level before putting on the headset. Do not continuously expose yourself to high volumes. Swapping the +/– assignment of the Volume buttons You can swap the +/– assignment of the Volume buttons If, for example, you want to wear the headset on the other ear (see page 9). Keep both Volume buttons pressed for 2 seconds to swap the +/– assignment of the buttons. The voice prompt “swap volume keys” is announced in the headset. 2s Changing the volume You can adjust three independent volume settings for the headset: 1. speaker volume: can be adjusted during an active call, 2. audio volume: can be adjusted during music reproduction, 3. volume for the ring tone, the beeps and the voice prompts: can be adjusted in idle mode (no active call or music reproduction) Press the A B –– Volume + button to increase the volume. –– Volume – button to reduce the volume. When the minimum or maximum volume is reached, the voice prompt “Volume min” or “Volume max” is announced in the headset. When the voice prompts are disabled, you hear a beep in the headset instead. 1 2 3 Presence Grey Bluetooth headset

14 Using the headset Muting the headset’s microphone Muting the microphone Unmuting the microphone ”Mute on“ ”Mute off“ Press the Volume + and – button. Press the Volume + and – button. The voice prompt “Mute on“ is announced. The voice prompt “Mute off“ is announced. Enabling/disabling voice prompts In idle mode (no active call or music reproduction): Press and hold both volume buttons. The voice prompts are now activated/deactivated and the voice prompt “Voice on” or “Voice off” is announced in the headset. 6s ”Voice on“ / ”Voice off“ If you are out of the Bluetooth transmission range Calling is only possible in the Bluetooth transmission range of the mobile phone/Bluetooth device. The transmission range largely depends on environmental conditions such as wall thickness, wall composition etc. With a free line of sight, the transmission range of most mobile phones and Bluetooth devices is up to 25 meters. 5min ~25 m ”...disconnected“ ”...connected“ If the headset leaves the transmission range of the If you re-enter the Bluetooth transmission range within connected Bluetooth device during a call, one of the 5 minutes, the connection is re-established and the voice following voice prompts is announced in the headset: prompt “Phone one connected”, “Phone two connected” • “Phone one disconnected” for the first mobile phone or “Dongle connected” is announced in the headset. • “Phone two disconnected” for the second mobile If you spend more than 5 minutes outside the Bluetooth phone or transmission range, the connection breaks down • “Dongle disconnected” for the Bluetooth dongle. completely and you have to manually re-establish the connection. Presence Grey Bluetooth headset

15 Making calls using the headset Making calls using the headset Making a call Dial the desired number on your mobile phone. You hear a beep in the headset. If your mobile phone does not automatically transfer the call to the headset: Press the multi-function button once to transfer the call from the mobile phone to the headset. Alternatively, press a button on your mobile phone (see the instruction manual of your mobile phone). Accepting/rejecting/ending a call When you receive a call, the headset announces which ”Phone ...“ of the connected Bluetooth device is ringing: ”Dongle“ • connected mobile phones: “Phone one” or “Phone two” or • Bluetooth dongles connected to the computer: “Dongle“ You then hear a ring tone in the headset and the LED flashes blue. If the headset battery is low, the LED flashes red instead of blue. When you receive a call and your headset is switched off, simply switch your headset on to accept the call. If you listen to music, the music is paused until you end the call. This function is not supported by all mobile phones. i When the voice prompts are disabled, you hear a beep in the headset. Press the multi-function button: Accepts a call 1s Rejects a call ”Call rejected” 2x Puts an active call – on hold (pause) Ends a call ”Call ended” Presence Grey Bluetooth headset

16 Making calls using the headset Transferring the call to/from the headset Once a connection is established, you can transfer the call to/from the headset. Press the multi-function button: Transfers a call from 1s the headset to the mobile phone Transfers a call from the mobile phone to the headset Redialing The redialing function is only supported by Bluetooth devices with a “hands free profile” (HFP). Press the multi-function button: 2x Redials the last ”Redialing” number ”Redial Cancels redialing canceled” Voice dialing for computer or voice assistant for mobile phone The voice dialing function is only supported by Bluetooth devices with a “hands free profile” (HFP). The voice commands and functions depend on the Bluetooth device or on the App. Instead of voice dialing, the voice assistant can be activated on your mobile phone – precondition: the headset is ONLY connected to a mobile phone. Press the multi-function button: 1s Activates voice dialing or voice assistant Cancels voice dialing or voice assistant Say your voice command, e.g. “Call Jane”. The Bluetooth device dials Jane’s number. i Some voice dial systems require an Internet connection. Presence Grey Bluetooth headset

17 Making calls using the headset Managing multiple calls You can use the headset simultaneously with two connected Bluetooth devices (see page 6). Managing two calls You can manage two calls: • from either two different Bluetooth devices or • from one Bluetooth device. If you receive a call during an active call: Press the multi-function button: ”Phone ...“ ”Dongle“ Active call 2nd incoming call Function Accepts the incoming call and ends the active call 2x Accepts the incoming call and puts an active call on hold (toggling – phone dependent) 1s Rejects the incoming call and continues the active call If you put an active call on hold (toggling): Press the multi-function button: Active call 2nd call put on hold Function Ends the active call and makes the call on hold active (phone dependent) Presence Grey Bluetooth headset

18 Cleaning and maintaining the headset Cleaning and maintaining the headset CAUTION Liquids can damage the electronics of the product! Liquids entering the housing of the device can cause a short circuit and damage the electronics. Keep all liquids far away from the product. Do not use any cleansing agents or solvents. Cleaning the headset Only use a dry cloth to clean the product. Storing the headset If you do not use the headset for extended periods of time: Charge the built-in rechargeable battery every 3 months for about 1 hour. Store the headset in a clean and dry environment. Presence Grey Bluetooth headset

19 Cleaning and maintaining the headset Updating the firmware of the products You can update the firmware of your headset system and Bluetooth dongle by using the free HeadSetup™ Pro software. Download the software from www.sennheiser.com/software. Install the software. To install the software, you need administrator rights on your computer. If necessary, contact your IT department. www.sennheiser.com/software Updating the firmware of the headset To update the firmware, only one product may be connected at a time: Disconnect all other Sennheiser products before starting the update. 1 2 Headsetup Pro Use a USB cable with mini USB plug to connect the Start HeadSetup™ Pro. headset to your computer. HeadSetup™ Pro checks if the installed firmware is the latest version available on the Sennheiser server. If required, upgrade to the latest version. Updating the firmware of the Bluetooth dongle BTD 800 USB 1 2 Headsetup Pro Plug the Bluetooth USB dongle into the USB port of Start HeadSetup™ Pro. your computer. HeadSetup™ Pro checks if the installed firmware is the latest version available on the Sennheiser server. If required, upgrade to the latest version. Presence Grey Bluetooth headset

20 If a problem occurs ... If a problem occurs ... Problem Possible cause Solution Page Headset cannot be The rechargeable battery is flat. Recharge the rechargeable battery. 5 switched on No audio signal The headset is not paired with the Check if the headset is paired. If 6 mobile phone. necessary, pair the headset again. The volume is adjusted too low. Increase the volume. 13 The headset is switched off. Switch the headset on. 11 Headset cannot be The pairing does not work. Check if your Bluetooth device – paired supports the HF or HS profile. The mobile phone is switched off. Switch the mobile phone on. – No voice prompts The voice prompts are disabled. Enable the voice prompts. 14 announced (beeps only) Headset does not react The operation of the headset is Reset the headset to the factory default 20 to any button press faulty. settings. Connection Bluetooth device 1 is not available. Toggle between your two Bluetooth 11 establishment takes a devices. long time No Bluetooth connection Dongle not inserted correctly in Plug in the dongle again. 8 via dongle BTD 800 USB the computer Dongle and Presence Grey not Pair the dongle and your Presence Grey 8 connected headset (Pairing). Dongle BTD 800 USB Dongle’s pairing list disturbed Clear the list of previously paired devices: – does not accept new Press and hold the dongle’s button for devices (Pairing) 3 seconds to enter pairing mode. The LED alternately flashes blue and red. Double press the dongle’s button. The LED flashes purple three times. The pairing list is cleared. If a problem occurs that is not listed in the above table or if the problem cannot be solved with the proposed solutions, please contact your local Sennheiser partner for assistance. To find a Sennheiser partner in your country, search at www.sennheiser.com. Restoring factory default settings (Reset) OFF ON ”Power off“ 3x Gently push the on/off power slide towards the Keeping both Volume buttons pressed, gently pull the headset. on/off power slide away from the headset. The voice prompt “power off” is announced in the The LED flashes 3 times purple and then alternately headset and the LED flashes red 3 times. The headset blue and red. The headset tries to pair with the ends the call and switches off. Bluetooth devices (see page 6) Presence Grey Bluetooth headset

21 Specifications Specifications Presence Grey headset Dimensions (W x H x D) 51 x 19 x 23 mm / 2.01 x 0.75 x 0.91 in Weight without ear hook approx. 13 g / 0.46 oz / 0.03 lbs Standby time up to 14 days Talk time up to 10 hours Charging time 1 h 20 min Rechargeable battery (built-in) Lithium Polymer; 3.7 V / 120 mA Speaker type dynamic, neodymium magnet Speaker frequency response 150 – 6,800 Hz (wideband) 300 – 3,400 Hz (narrowband) 100 – 15,000 Hz (A2DP/Music) Sound pressure max. 118 dB SPL (ERP) Microphone type 3 digital MEMS microphones Microphone frequency response 150 – 6,800 Hz (wideband) 300 – 3,400 Hz (narrowband) BTD 800 USB Bluetooth dongle Dimensions (W x H x D) 22 x 16 x 6 mm / 0.87 x 0.63 x 0.24 in Weight 2 g / 0.07 oz / 0.004 lbs Bluetooth Bluetooth Headset: version 4.0/ class 1 Dongle: version 4.2/ class 1 Range up to 25 m (device-dependent) Transmission frequency 2402 – 2480 MHz Profiles • HSP Headset Profile (version 1.2) • HFP Handsfree Profile (version 1.7) • A2DP Advanced Audio Distribution Profile (version 1.3) • Dongle only: AVRCP Audio Video Remote Control Profile (version 1.6) Output power Headset: max. 10 dBm Dongle: max. 8 dBm Typical sensitivity -89 dBm Headset | BTD 800 USB Temperature range operation: +10 °C to +40 °C / +50 °F to +104 °F storage: -20 °C to +60 °C / -4 °F to +140 °F Relative humidity operation: 20% to 85% storage: 10% to 95% Trademarks The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sennheiser Communications A/S is under license. Presence Grey Bluetooth headset

22 Specifications Sennheiser Communications A/S Industriparken 27, DK-2750, Denmark www.sennheiser.com Publ. 10/18, A01 Presence Grey Bluetooth headset


Document Created: 2019-11-08 09:40:23
Document Modified: 2019-11-08 09:40:23
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