Users Manual

FCC ID: QP8-SYNQ18

Users Manual

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FCCID_4164487

SImplifi App - Troubleshooting SImplifi App - Configuration SYnq Quick Start Guide When in range of Synq enabled Points of Sale (POS), our beacon technology allows you to quickly review the health of your machines. The CPI Synq is a connected platform that enables simplified full-system Each machine is listed with the serial number of the Synq device and diagnostics and remote management of CPI payment devices on any a colored icon indicating the POS’s general health. Green is healthy, machine, all in the palm of your hand. Personalizing your devices has yellow is needs attention and red is out of service. never been easier. Use Simplifi CPI Synq redefines your cash experiences to connect to the device you –– Simple, visual diagnostics wish to update, select your –– Video instruction and guided troubleshooting configuration options and click –– Configuration controls “Update”. –– Optimal cash float in the machine –– Improved up-time in the field That’s it. No coupons, no –– Lower total cost of ownership across all CPI Synq connected cables, no keys required. devices Tapping any POS on this list gives access to all alarms from any Exterior led Diagnostics Synq enabled peripherals, allowing the technician to quickly identify problems. Each alarm is listed in priority order, with simple one-line The status LED on the side of the Synq hardware provides at-a-glance descriptions of each alarm. information about the Synq’s health. Sequence Meaning Steady On Synq is working properly Alternating Boot up sequence Fast Flashing Active connection to Simplifi App Slow Flashing Updating Firmware/Configuration Steady On Synq is not assigned Fast Flashing Discovery mode Steady On Unit failure, replace CPI Corporate Headquarters 3222 Phoenixville Pike Suite 200 Malvern, PA 19355 CranePI.com 4 5

Simplifi App - Registration Simplifi App - Registration Instalation - Gryphon Create an Account 3. Press the + icon next to “Unknown POS” and name the Synq to Gryphon Use the QR Code below, or visit cranesimplifi.com/SynqRegister to help identify it later. For example, “2nd Floor Snack”. If there is a Synq cable pre-installed, simply connect the Synq to the create an account. This needs to be done to register your business, preinstalled cable. If there is not a Synq cable pre-installed, you will and only needs to be done one time. need to remove the PCB Cover behind the acceptor module and install the cable before attaching the Synq: Lift up on the yellow tab and pull the Acceptor Module Forward 4. Once you’ve named the Synq, the registration process is com- plete. It is ready to be installed into a POS. See Installation for details. Download the simplifi app Search the iPhone App Store for “simplifi Mobile”, or follow the QR The Synq will now appear in your list of devices when you are within code below, and download it to your mobile device. Synq’s estimated 100 meter broadcast range. If you ever need to unregister a device, press and hold the button on the side of the Synq Press down on this tab to remove to activate Discovery Mode. Discovery Mode allows you to re-assign the PCB Cover the Synq. If you do not re-assign, the Synq reverts to current state. Installation - Talos CPI Synq can be installed in series anywhere on the MDB line. Both ends of the MDB must be connected to power up and Synq must be Assign the Synq Device connected to the Synq port on the Gryphon and Talos to communicate Each Synq must be assigned via the simplifi app, which requires with the devices. internet access to complete the registration process. Connect the Synq cable to this 1. Connect the Synq via MDB to a power source and open the sim- port. When complete, recover Talos plifi App (See Installation for Synq power connection details). the PCB and close the Acceptor The four pin Synq port is the top port on the left hand side of the Talos, 2. On the POS list, locate the device in the “Unassigned” section Module just above the 30 pin connector. Compliance This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (a) This device may not cause harmful interference, and (b) this device must accept any interference received, including interference that may cause undesired operation. Except as permitted under the relevant local legislation, no part of this publication may be copied, transmitted, transcribed, or distributed in any form or by any means, or stored in a database or retrieval system, or translated in any language (natural or computer), without the prior written permission of CPI. CPI reserves the right to change the product or the product specifications at any time. While every effort has been made to ensure that the information in this publication is accurate, CPI disclaims any liability for any direct or indirect losses (howsoever caused) arising out of use or reliance on this information.This document does not necessarily 1 2 imply product availability. Note: Your product may differ slightly from some of the illustra- tions in this document. 3


Document Created: 2018-11-13 11:41:19
Document Modified: 2018-11-13 11:41:19
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