(GWHDMS52MB-T) UserMan

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Users Manual

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User Manual Long Range Wireless 5x2 HD Matrix Pro GWHDMS52MB PART NO. M1275 www.iogear.com

©2014 IOGEAR. All Rights Reserved. Part No. M1275 IOGEAR, the IOGEAR logo is trademarks of IOGEAR. Microsoft and Windows are registered trademarks of Microsoft Corporation. IOGEAR makes no warranty of any kind with regards to the information presented in this document. All information furnished here is for informational purposes only and is subject to change without notice. IOGEAR. assumes no responsibility for any inaccuracies or errors that may appear in this document.

Table of Contents Important Information 4 Introduction 8 Package Contents 9 System Requirements 9 Overview 10 Hardware Installation 13 > Step 1: Setup the Transmitter 13 > Step 2: Setup the Receiver 14 > Step 3: Setup the IR blaster extender cable and IR sensor extender cable 15 > Step 4: Mounting the Receiver to a Wall (Optional) 16 Basic Operation 17 Advanced Operation 22 > Naming the Input Source Devices 22 > Pairing an additional receiver (Part# GWHDRX01) to the existing transmitter (optional) 23 Supported Resolution 24 Audio Bit Rate Support 25 Specifications 26 Troubleshooting 27 Federal Communications Commission (FCC) Statement 29 CE Compliance 29 Limited Warranty 29 Contact 29 3

Important Information Please take the time to read this user manual • Power cord: Be sure the power cord is before using the Transmitter and Receiver. routed so that it will not be stepped on or It contains important information about pinched by heavy items operating your Full HD video wireless kit. • Power overloading: Avoid overloading electrical outlets or extension cords which Our limited warranty applies when the otherwise could result in electric shock or product is handled properly for intended use, fire in accordance with its operating instruction. • Lightning: Disconnect the product from However, the warranty may be void in the the power source if it is left unattended for following cases: a long period of time, and to protect the product from lightning. • Repair, product modification or alteration • Always disconnect the power cord from have been performed by unauthorized the power outlet when you are not using service personnel your Full HD Video wireless kit. This • Damages caused by accidents, including reduces the risk of electric shocks or fire but not limited to, lightning, water, fire, or moisture • Use of an AC adapter not compatible with the product and its voltage rating Warning • The model number on the product has • This product should not be exposed to been altered, deleted, removed or made dripping or splashing. No object filled with illegible liquids, such as vases, should be placed on the product Safety Precautions • Object Entry: To avoid electric shock, never stick anything in the slots on the Warning! case or remove the cover RISK OF • Place receiver/transmitter on a flat, hard ELECTRICAL and stable surface SHOCK • Ventilation: Do not block the ventilation DO NOT OPEN! slots on the receiver/transmitter or place any heavy object on the top cover. TO REDUCE THE RISK OF ELECTRICAL • Blocking the air flow could damage the SHOCK. DO NOT REMOVE THE COVER receiver. Arrange components so that air NO USER-SERVICEABLE PARTS ARE INSIDE REFER SERVICING TO QUALIFIED can flow freely around the receiver. Ensure PERSONNEL that there is adequate ventilation if the receiver is placed in a stand • Put the receiver/transmitter in a property ventilated area, away from direct sunlight or any source of heat Danger: Be careful with electricity. • Water Exposure: To reduce the risk of fire or electric shock, do not expose the • Power to the units must be switched receiver/transmitter to rain or moisture. off before any work is undertaken, such • This is indoor solution as any AV device connection or TV • Our company has the right to modify this connection. document without any notice • Power outlet: To prevent electric shock, make sure to use the appropriate AC adapters as power supply to the transmitter and the receiver. 4

Special Notice System Warning • Never use this product nearby an FEDERAL COMMUNICATIONS aircraft or medical facility. It can cause COMMISSION INTERFERENCE interference or undesirable effect on the STATEMENT operation result This equipment has been tested and found • Use of this product in the following to comply with the limits for a Class B digital locations may result in abnormal video and device, pursuant to Part 15 of the FCC audio output (noise, blocked image... etc,). Rules. These limits are designed to provide 1. Product installed in the walls made of reasonable protection against harmful concrete interference in a residential installation. 2. Product is situated near the refrigerator This equipment generates, uses and can or metal fitment radiate radio frequency energy and, if not 3. A cluttered room where the wireless installed and used in accordance with the signals may be blocked instructions, may cause harmful interference • This product has been tested and to radio communications. However, there manufactured to comply with each is no guarantee that interference will not country’s safety rules. However, there is occur in a particular installation. If this no guarantee that interference will not equipment does cause harmful interference occur in some installation scenario. If to radio or television reception, which can the interference happens, increase the be determined by turning the equipment distance between the transmitter and off and on, the user is encouraged to try to receiver correct the interference by one or more of the • GWHDMS52 may interfere 5GHz wireless following measures: devices, such as routers or other wireless devices. Therefore, if you have an 802.11n • Reorient or relocate the receiving antenna. router, configure it to the 2.4 GHz band • Increase the separation between the rather than the 5GHz band equipment and receiver. • Optimal range between GWHDMS52 • Connect the equipment into an outlet on transmitter and receiver is between 2 and a circuit different from that to which the 20 meters within line of sight receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. 5

CAUTION: Canada, Industry Canada (IC) Using the System in the US Notices • Any changes or modifications not This Class B digital apparatus complies with expressly approved by the grantee of this Canadian ICES-003 and RSS-210. device could void the user’s authority to Operation is subject to the following two operate the equipment. conditions: (1) this device may not cause • This device complies with Part 15 of the interference, and (2) this device must accept FCC Rules. Operation is subject to the any interference, including interference that following two conditions: may cause undesired operation of the device. 1. this device may not cause harmful interference, and Radiation Exposure Statement: 2. this device must accept any This equipment complies with IC radiation interference received, including exposure limits set for an uncontrolled interference that may cause undesired environment. This equipment should be operation. installed and operated with minimum distance 20cm between the radiator & your body. RF exposure warning This equipment must be installed and oper- Caution: ated in accordance with provided instructions 1. the device for operation in the band 5150- and the antenna(s) used for this transmitter 5250 MHz is only for indoor use to reduce must be installed to provide a separation the potential for harmful interference to distance of at least 20 cm from all persons co-channel mobile satellite systems; and must not be co-located or operating 2. High-power radars are allocated as primary in conjunction with any other antenna or users (i.e. priority users) of the bands transmitter. End-users and installers must 5250-5350 MHz and 5470~5600MHz, be provide with antenna installation instruc- 5650~5725MHz and that these radars tions and transmitter operating conditions for could cause interference and/or damage to satisfying RF exposure compliance. LE-LAN devices. This device is operation in 5.15 – 5.25GHz Under Industry Canada regulations, this frequency range, then restricted in in- radio transmitter may only operate using an door use only, Outdoor operations in the antenna of a type and maximum (or lesser) 5150~5250MHz is prohibit. gain approved for the transmitter by Industry This device is slave equipment, the device is Canada. To reduce potential radio interference not radar detection and not ad-hoc operation to other users, the antenna type and its gain in the DFS band. should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication. Radio Frequency (RF) Exposure Information The radiated output power of the Wireless Device is below the Industry Canada (IC) radio frequency exposure limits. The Wireless Device should be used in such a manner such that the potential for human contact during normal operation is minimized. 6

This device has also been evaluated and NOTE IMPORTANTE: shown compliant with the IC RF Exposure Déclaration d’exposition aux radiations: limits under mobile exposure conditions. Cet équipement est conforme aux limites (antennas are greater than 20cm from a d’exposition aux rayonnements IC établies person’s body). pour un environnement non contrôlé. Cet équipement doit être installé et utilisé avec IMPORTANT NOTE: un minimum de 20 cm de distance entre la • In the event that these conditions can source de rayonnement et votre corps. not be met (for example certain laptop i. les dispositifs fonctionnant dans la configurations or co-location with another bande 5 150-5 250 MHz sont réservés transmitter), then the Canada authorization uniquement pour une utilisation à is no longer considered valid and the IC l’intérieur afin de réduire les risques de ID can not be used on the final product. In brouillage préjudiciable aux systèmes these circumstances, the OEM integrator de satellites mobiles utilisant les mêmes will be responsible for re-evaluating the canaux; end product (including the transmitter) ii. De plus, les utilisateurs devraient aussi and obtaining a separate Canada être avisés que les utilisateurs de radars authorization. de haute puissance sont désignés utilisateurs principaux (c.-à-d., qu’ils ont French Translation la priorité) pour les bandes 5 250-5 350 Canada, avis d’Industry Canada (IC) MHz et 5470~5600MHz, 5650~5725MHz Cet appareil numérique de classe B est et que ces radars pourraient causer du conforme aux normes canadiennes ICES- brouillage et/ou des dommages aux 003 et RSS-210. dispositifs LAN-EL. Son fonctionnement est soumis aux deux conditions suivantes : (1) cet appareil ne doit En vertu de la réglementation de l’industrie pas causer d’interférence et (2) cet appareil du Canada, cet émetteur de radio ne peut doit accepter toute interférence, notamment fonctionner à l’aide d’une antenne d’un type les interférences qui peuvent affecter son et un maximum (ou moins) Gain approuvé fonctionnement. pour l’émetteur par Industrie Canada. Pour réduire le risque d’interférence aux autres utilisateurs, le type d’antenne et son gain Informations concernant l’exposition aux doivent être choisis afin que la puissance fréquences radio (RF) isotrope rayonnée équivalente (PIRE) ne La puissance de sortie émise par l’appareil dépasse pas ce qui est nécessaire pour une de sans fil est inférieure à la limite communication réussie. d’exposition aux fréquences radio d’Industry Canada (IC). Utilisez l’appareil de sans fil de façon à minimiser les contacts humains lors du fonctionnement normal. Ce périphérique a également été évalué et démontré conforme aux limites d’exposition aux RF d’IC dans des conditions d’exposition à des appareils mobiles (antennes sont supérieures à 20 cm à partir du corps d’une personne). 7

Introduction Wireless HDMI IOGEAR’s Long Range Wireless 5x2 HD Matrix Pro is the first to send full uncompressed HD 1080p, connects up to 5 source devices and allows you to switch and independently select any source between 2 HDTVs. The solution consists of a Wireless Transmitter and a Wireless Receiver with connections for HDMI and Component, along with a loop through (local port) for an advanced 2 HDTV set ups. Wireless Matrix The Long Range Wireless 5 x 2 HD Matrix Pro is setting a new standard in wireless connectivity, flexibility, convenience, and decor. The wireless matrix feature is the biggest breakthrough in wireless A / V solutions today. This means you can watch cable TV in the living room while the bedroom independently select a Blu-ray movie to watch wirelessly at the same time. It’s capable of streaming Full HD 1080p with support for 3D content and digital audio up to 200 feet away within the home or desired set up. Infrared (IR) Supports IR pass-through - Enables wireless control of your source devices and helps consolidate your HD A / V electronics, such as a DVD / Blu-ray players, DVR / Cable boxes, Game consoles and computers to design your own custom entertainment space. Home Design Take re-decorating, retrofitting and designing to a new level of creativity and convenience. Ever wanted to set up another HDTV in the Bedroom, Kitchen, Den or patio? Now you can have the wireless HDTV, if you have power you can have HDTV. Set up the HDTV in the back patio for the big sporting event while the kids play video games or watch a Blu-ray movie in the living room! The Long Range Wireless 5 x 2 HD Matrix Pro does not require a line-of-sight placement, keeping home theater devices neatly out of sight, which enables a quick, simple, and flexible wireless HD or 3D A / V solution. 8

Package Contents 1 x Wireless Transmitter 1 x Wireless Receiver 2 x Remote Controls w/ batteries 1 x Component Adapter Cable 1 x IR Blaster Cable (Transmitter) 1 x IR Sensor Extender Cable (Receiver) 2 x Power Adapter 1 x HDMI Cable 1 x User’s Guide 1 x Warranty Card System Requirements Display • 2 HDTVs • HDMI input per HDTV Media Source • 4 HDMI output • 1 Component output Cables • HDMI Cables (1 included) • Component Cable (not included) • RCA Audio Cable (L&R, not included) 9

Overview Transmitter Top view 1. Source LEDs These LED indicators lights solid green to show current input. 2. Source Selection Button Press to switch the source inputs connected to the transmitter. 3. Power Button with LED Indicator Press to turn the transmitter on / off. The indicator in the power button lights solid green when the power is on, and turns red when in standby mode. 1 2 3 Back View 1. Power Adapter DC IN 2. IR OUT Blaster Extender Jack Plug the IR Blaster Cable into the IR OUT jack of the transmitter. 3. Component IN (Optional) Connects the Transmitter to source device Component port with the provided Adapter Cable. 4. HDMI IN Connects the Transmitter to High-definition audio / video devices via an HDMI cable. 5. HDMI OUT Connect to an HDTV via an HDMI cable. 6. Mini USB Port For firmware upgrade purpose only. 1 2 3 4 5 6 10

Receiver Front View 1. Power Button with LED Indicator Press to turn the receiver on / off. The indicator in the power button lights green when the power is on, and turns red when in standby mode. 1 2. Source Button Source 2 Press this button for Source device input selection. V Video ideo 3 3. Video status LED Wireless W Si gnal irelessSignal 4 For video input status indication. Please refer to page 16, section 7 for the detailed information. 4. Wireless status LED For wireless link status indication. Please refer to page 16, section 7 for the detailed information. Back View 1. Power Adapter DC IN Connect to receiver’s power adapter. 2. HDMI OUT Connects the Receiver to an HDTV via an HDMI cable. 3. IR IN Available to connect IR sensor extender cable. 1 2 3 11

Remote Control 1 1. Power on / Power off Buttons Press Power ON to turn the Transmitter & Receiver ON. Press Power OFF to turn the Transmitter and Receiver OFF. When both Transmitter & Receiver Power LEDs POWER POWER are red, press Power ON to the receiver to ON OFF wake up both the Receiver and Transmitter automatically. 2 2. INFO Button 6 INFO 3 Press this button to the Transmitter or IR SOURCE Receiver to display the On-Screen Display (OSD) for system related information on the HDTV. 3. Source Button 4 Press to select the audio / video source OK inputs to the Transmitter or Receiver. Press 5 OK to switch to the source input selected. 4. Up and Down Arrow Buttons Press to select the audio / video source inputs for transmitter display. Press OK to switch to the source input selected. 5. Left and Right Arrow Buttons Press to select the audio / video source inputs for receiver display. Press OK to switch to the source input selected. 6. IR Button Press to switch the IR Blaster frequency to meet Source device’s requirement. It can switch the IR Blaster frequency from Auto to 38KHz to 56KHz recurring. 7. Battery Compartment • Remove the remote control battery door by pushing the bottom clip in and lifting on the battery door. • Place the two AAA batteries into the remote control and replace the battery door until it snaps in place. 7 12

Hardware Installation Step 1: Setup the Transmitter Connect up to 5 Audio / Video Source Devices and 1 HDTV to the transmitter: 1. Connect the supplied power adapter to the DC IN jack on the transmitter and a wall socket. The LED indicator in to POWER button lights green when it is connected to power. 2. Plug in the provided IR blaster cable. Please refer to page 11, step 3A for the detailed setup instruction. 3. Connect to a source device through the Component in by using the Component (YPbPr) Adapter cable. 4. Connect up to 4 High-Definition (HD) Audio / Video sources via HDMI IN with HDMI cables. 5. Connect the transmitter’s HDMI OUT to the local HDTV’s HDMI IN port with an HDMI cable. 6. For firmware upgrade purpose only. 6 1 5 4 4 4 4 2 3 HD Projector or HD Flat Panel TV IR Blaster HD Gaming Box DVD Player Media Player / Server HD Cable Box Blu-ray Player 13

Step 2: Setup the Receiver 1. Connect the supplied mini USB power adapter to the DC IN jack of the receiver and a wall socket. The POWER LED indicator lights green when the receiver is connected to power. 2. Connect an HDMI cable to the HDMI OUT port on the receiver and to the HDMI IN port on the HDTV (or and HD projector). Press the Source button on the receiver or the left or right arrows on the remote to select the appropriate HDMI video input. 3. Plug in the IR sensor extender cable provided. Please refer to page 11, step 3B of the Hardware Installation section. 1 2 3 HD Projector or HD Flat Penel TV 14

Step 3: Setup the IR blaster extender cable and IR sensor extender cable The IR relays infrared commands from your remote control to your device. Users can control their A / V devices by pointing their remote control to the receiver or IR sensor extender cable. (IR distance from remote to receiver / IR sensor cable is 30 feet line of sight.) A: Transmitter 1. Plug the IR Blaster cable into the IR OUT jack on the transmitter. 2. Apply the IR blaster head directly over the eye of the IR sensor on your HD audio / video device. This allows the remote controls to your devices to work from another room when using the wireless receiver. IR Blaster Extender cable Blu-ray Player or DVR/Cable Box Note: Transmitter and source devices connected to the Transmitter within the local location must all be in line of site for IR control. B: Receiver 1. Place the wireless receiver out of sight and use the IR sensor extender to control your devices with the remote control. 2. Plug the IR sensor extender cable into the IR IN jack on the receiver and place the sensor on the front of the TV for convenient operation. Note: In some instances, the IR sensor on your source device may be difficult to find. To help simplify this process, cut a piece of cardboard the same size as the front panel of your source device and place a 1 inch hole in the middle of the cardboard. Power on your source device and play a movie or other video content. Place the cardboard hold over the left side of the source device and using the source device’s remote control directly over the cardboard hole, press the pause button repetitively while gradually moving the cardboard hole from left to right making sure to keep the remote control’s beam directly over the cardboard hole. Once the source device recognizes the pause button being pressed, you have located the position of the remote control IR sensor on the source device and that is where you will place the IR Blaster’s sensor. The IR sensor supports 38KHz, 47KHz and 56KHz (NEC, RC5, RC6) remote signal protocol. 15

Step 4: Mounting the Receiver to a Wall (Optional) 1. Refer to the drawing at the right that has a relative position of the main holes that will be needed to be drilled into the wall. 2. Drill two ¼” pilot holes. 3. Insert the supplied two Anchors into the wall. If necessary, use a small hammer to lightly tap the anchors flush to the wall. 4. Insert two screws into the anchors. Leave ¼” length for mounting the Transmitter, 5/8” for the Receiver. 5. Place receiver main holes over the protruding screws and slide down into position 16

Basic Operation 1. After the power adapter is plugged into the electrical outlet, the device will turn ON automatically. 2. If the transmitter is in Power on mode (Power LED on the transmitter is green), press the power button on transmitter and then the transmitter and receiver will enter the standby mode simultaneously. You may also POWER OFF the transmitter with the remote control. Please note that the HDMI out on the transmitter will always be ON even when the transmitter is in standby mode. 3. Power ON all connected displays (i.e. TV, monitor, projector) and source devices (i.e. cable box, Blu-ray player, game console). 17

4. During warm-up, the transmitter’s and the receiver’s wireless status LED will blink green until the signal link between the transmitter and the receiver is established. It will take approximately 15 ~ 20 seconds for system to fully boot-up successfully. 5. Ensure your TV or projector is in “HDMI input” mode. Y/Pb/Pr Video HDMI RGB S-Video HDMI IN HDMI IN 6. When the GWHDMS52MB is powered on for the first time, the input default is set to Source 1. Note that anytime a source input is switched, it will take approximately 15~20 seconds for the image to appear. There are 3 ways to switch between connected source devices: 18

A. Press the SOURCE button on the top of the receiver or transmitter to switch the source inputs until you see the desired video program being broadcasted from your source device. HDMI IN HDMI IN POWER POWER ON OFF B. Remote Arrow Keys Switching INFO • Transmitter side: By pressing the IR SOURCE “Up” or “Down” arrow keys on the remote control, it will pop up the on-screen display and allow you Transmitter to cycle through each input. Stop Source Switch OK on the one you wish to watch and Up / Down arrow it will switch to that direct input / buttons source device. OSD Displayed: POWER POWER ON OFF INFO IR SOURCE • Receiver side: By pressing the “Left” or Right” arrow keys on the remote control, it will pop up the on-screen display and allow you Receiver Source to cycle through each input. Stop OK Switch Left / Right on the one you wish to watch and arrow buttons it will switch to that direct input / source device. POWER POWER ON OFF C. Remote Control Source Button: Press INFO the SOURCE button on the remote control to directly switch between IR SOURCE connected input sources. Keep pressing the SOURCE button until the SOURCE button desired input source is selected. OK Note: Pressing “Up” or “Down” on receiver side or pressing “Left” or “Right” on transmitter side will not initiate switching. 19

7. If operation is normal, the POWER / Wireless status LED and Source Status LED will glow in solid green. Please refer to the LED status table below that contains detailed LED indicator and OSD descriptions for the transmitter and receiver: Status Tx / Rx Tx/Rx Source Rx Wireless Item / Mode OSD Display Description Power LED / Video LED LED For power saving Standby Static Red off off mode. Tx Blinking 4 levels Initial Boot It will spend 15 ~ Green looping up / Warm 20 seconds for Blinking Blinking Rx Static up system boot up. Green Continuing search available channels Tx Blinking x Searching If system can’t Green available Blinking Blinking establish link Rx Static channels over 80s after Green Looping display initialization. these two OSD No input from Blinking selected source Static Green Static Green (Quickly) (Note B) x Wireless Video format not linked Mode Blinking recognized Static Green Static Green (Slowly) (Note C) Video format is Static Green Static Green Static Green - recognized Notes: A. If the RF connection boot-up has exceeded 80 seconds and still not established a link between the transmitter and receiver, it is due either to lost link or the transmitter is most likely out of range. You may have to verify the range and adjust or shorten the distance between your HDTV set with the transmitter and the receiver. The maximum video transmission range for 1080p content is up to 200 feet in line of sight (LOS). The minimum range is 6.5 feet. B. Please make sure the source device has been powered ON and the signal output is set to HDMI out; also try to re-plug the HDMI cable to make sure the HDMI connector is seated properly. C. If there is no video displayed and OSD display shows “Not Supported Format”, this is an indication that the video resolution or frame rate from the computer is not supported, please refer to page 20 to switch to a supported video resolution. D. If you have more than one pair of this product, each transmitter and receiver should be at least 6.5 feet away from one another. 20

E. On Screen Display (OSD) vs. Remote Control Instruction (1) In Active mode, press the POWER (4) Press the IR button and then the “Up” button on the top of receiver or and “Down” keys on the remote control to transmitter or press the remote change the IR Blaster frequency. The IR control’s Power button and point it frequency can be switched from Auto to to the receiver or transmitter, both 38KHz, and to 56KHz recurring. Note that receiver and transmitter will enter the IR Blaster frequency default setting Standby mode and transmitter’s HDMI is Auto. out remains on. (5) Press once for current IR frequency status OSD Displays: (Display 3secs and display. then enter Standby mode.) OSD Displays: HDMI1 CH1 1280x1024 ON = AUTO (2) Press the INFO button on the remote control to display signal quality, Press IR key again to switch IR blaster source, channel and resolution frequency. information for user reference. Press OSD Displays: the INFO button again to exit the INFO OSD. OSD Displays: HDMI1 CH1 1280x1024 HDMI1 CH1 1280x1024 = 38KHz = OFF (3) Press the SOURCE button on the remote control or on the top of transmitter (or receiver) for audio / video source input selection. OSD Displays: HDMI1 CH1 1280x1024 21

Advanced Operation Naming the Input Source Devices 1. Press and hold the Source button on the top of the transmitter for over 3 seconds. A source naming OSD will appear on the screen: CHANGE SOURCE NAME NAME= HDMI1 HDMI IN High def. Flat-panel TV HDMI OUT 2. The current source input may be named by pointing the remote control at the transmitter and using the remote POWER POWER ON OFF control  keys to change the letters or numbers; keys to move the cursor. INFO IR SOURCE Moves the cursor left or right Changes letters OK and numbers 3. After completing source naming, please press the source key on the remote control or on the top of the transmitter housing to confirm and save the new source name. POWER POWER ON OFF INFO IR SOURCE Source OK 4. You will see the new source name on the OSD for both transmitter and receiver each time the source with the new name is selected. 22

Pairing an additional receiver (Part# GWHDRX01) to the existing transmitter (optional) Enter Pairing Mode for the Transmitter: 1. Unplug the Power adapter from the transmitter. 2. Press and hold down on the Power button on the transmitter. 3. Plug in the Power adapter to the transmitter. 4. Keep holding down on the Power button on the transmitter until the power LED is blinking orange indicating that the transmitter has entered the Pairing mode. 4 2 3 Enter Pairing Mode for the Receiver: Use the same operation method as the transmitter to enter pairing mode for the receiver. 2 4 3 Once the receiver enters the pairing mode, the OSD shows: Searching... Both transmitter and receiver will enter the Pairing mode and it will search and pair automatically. The OSD shows: Adding GWHDMS52MB... Once the pairing is finished, both transmitter and receiver will re-boot and link to each other automatically. 23

Supported Resolution If the SOURCE LED continues to blink in green (slower than “no signal” mode); OSD display: , and there is no video displayed or the video quality suffers, it indicates that the video frame rate from your A / V source device is not supported. Ensure that the consumer timing of your HDMI device is compliant with the standard listed below: 2D Video Format Timings Resolution Support Primary CEA Video Timing 640x480p @ 59.94 / 60Hz YES 720x480p @ 59.94Hz 480p YES 720x480p @ 60Hz YES 720x576p @ 50Hz 576p YES 1280x720p @ 50Hz YES 720p 1280x720p @ 59.94 / 60Hz YES 1920x1080i @ 50Hz YES 1080i 1920x1080i @ 59.94 / 60Hz YES 1920x1080p @ 50Hz YES 1080p / 60 1920x1080p @ 59.94 / 60Hz YES Secondary CEA Video Timing 1920x1080p @ 23.98 / 24Hz YES 1920x1080p @ 25Hz 1080p / 24 YES 1920x1080p @ 29.97 / 30Hz YES VESA Timing (DVI only) 640x480 @ 59.94 / 72.809Hz VGA YES 800x600 @ 60.317 / 72.188Hz SVGA YES 1024x768 @ 60 / 70.069Hz XGA YES 1280x768 @ 60 Hz WXGA YES 1280x1024 @ 60 Hz SXGA YES 24

If the Source / Status LED continues to blink green (slower than “no signal” mode); or OSD display shows , please check that both TVs connected to the transmitter and receiver support 3D video format and try to switch the 3D video format to one of the 3D timings listed below. Mandatory CEA 3D Video Format Timings Support 1280x720p @ 50Hz Top-and-Bottom Yes 1280x720p @ 50Hz Frame packing Yes 1280x720p @ 59.94 / 60Hz Top-and-Bottom Yes 1280x720p @ 59.94 / 60Hz Frame packing Yes 1920x1080i @ 50Hz Side-by-Side (Half) Yes 1920x1080i @ 59.94 / 60Hz Side-by-Side (Half) Yes 1920x1080p @ 23.98 / 24Hz Top-and-Bottom Yes 1920x1080p @ 23.98 / 24Hz Frame packing Yes Audio Bit Rate Support • Digital Audio from HDMI inputs: Up to 6Mbit/s bit-rate support. • Support AC3 and DTS. • 2-channel PCM: 16~24 bits audio sample with 32~96KHz sampling rate as below: 2channel PCM 32KHz 44.1KHz 48KHz 96KHz 16 bits YES YES YES YES 24 bits YES YES YES YES 25

Specifications Supported Video HDMI Input 3D, 1080p, 1080i, 720p, 576p, 480p Resolutions Component Input 1080i, 720p, 576p, 576i, 480p, 480i Supported Audio Digital Audio Up to 6 Mbps AC3 and DTS Formats Analog Audio 48KHz and 24-bit Per Sample Transmission Distance The maximum video transmission range is 200ft (the minimum range is 6.5ft). Line of sight (LOS) scenarios Remote Control Range 30 feet LOS System Latency Very low latency (<1ms) Antenna High Performance Internal Antennas Operating Frequencies 4.9~ 5.9GHz (Include non-DFS and DFS Frequency Bands) Power Supply 100~ 240V AC in, 5V DC out Power Adapter Operating Temperature 0~40°C Interfaces Transmitter (Tx) Receiver (Rx) A / V Interfaces HDMI Input Four (Type A) - Component Input One w/ specific adapter cable HDMI Output One (Type A) One (Type A) Control Signal IR Sensor YES YES Interfaces IR Blaster Extender 2.5mm Jack - IR Sensor Extender - 2.5mm Jack Power Interface Power Input 5V DC Jack 5V mini USB Switches Power Switch YES (One Push Button) YES (One Push Button) Source Switch YES (One Push Button) YES (One Push Button) LEDs Power LED 1 x LED 1 x LED (Two Tone: Green / Red) (Two Tone: Green / Red) Source LED (Tx) 5 x Green LEDs 2 x Green LEDs: Video signal, Status LED (Rx) Wireless signal Dimensions inches (mm) 9.2”(w) x 3.8”(h) x 1.28” (h) 3.74”(w) x 3.74”(l) x1.4”(h) (234mm x 96.5mm x (95mm x 95mm x 35.5mm) 32.5mm) 26

Troubleshooting 1. Problem: The power indicator LED doesn’t light up. Solution: Check the power adapters of the Transmitter / Receiver to see if they are properly inserted into a functioning power outlet. 2. Problem: No video is displayed on your TV screen. Solution: • Verify that the proper cables have been selected and installed between the transmitter input and your High-Definition device output. • On your TV side (connected to the Receiver), select the HDMI as input source. • Verify the status of POWER LED and SOURCE / Status LED indicator as below: Power LED Flashing in • Ensure that the transmission range between the Green transmitter and the receiver is NOT over 200 feet OSD displayed: (LOS - line of sight) transmission distance. (4 levels looping) • Try to move the transmitter closer to the receiver. POWER LED in solid • Ensure that your video resolution and frame rate is Green + Slow and Flashing recognized, supported and within the transmission SOURCE LED range. OSD displayed: • Connect the source device to your TV to check and modify the video format compatibility. • Check if the video resolution from your display is set to 1080p, 1080i, 720p, 576p or 480p resolution. Please refer page 20 for the detail supported Resolution. POWER LED in solid Green • Ensure the proper cables are connected between status LED Flash Quickly the transmitter and your A / V source devices. OSD displayed : • Ensure your source devices connected to the transmitter are powered on. • Ensure the proper cables are connected between the receiver and your 2nd HDTV near the receiver. x 3. Problem: Poor picture quality or intermittent video Solutions: • Check if your video resolution with HDMI input from your device is either 1080p, 1080i, 720p, 576p or 480p. Please refer to page 20 where the video frame rate from your device GWHDMS52 can support is defined. • Ensure that the transmission distance is less than 200 feet (LOS) • Barriers - Consider an installation plan that has the least numbers of barriers (walls, panels, beams) possible between the transmitter and receiver. *Distances, quality and signal may vary depending on environment; solid objects such as steel, concrete and brick may view shorter distances or complete loss of singal. 27

4. Problem: No audio Solution: • Check your TV’s volume is properly set and not set in “MUTE” mode. • Check if your source player’s audio volume has been turned up. • Ensure that the bit rate of audio from the source device can be supported by GWHDMS52MB. Please refer to the details in page 21 Audio Bit Rate Support. 5. Problem: IR Blaster can’t control Source device. Solution: • Check where is IR sensor is located on the Source device. Make sure that the IR Blaster sensor is close and straight in front of the Source device’s IR sensor. Please refer Installation, step 3 for reference setup. • Change IR Blaster frequency to meet Source device’s requirement. See the page 11 for the IR blaster frequency switch. 6. Problem: No 3D video output. OSD displayed: Tx and/or Rx Solutions: Check if both TVs (includingTx and Rx side) support 3D video format. If either one of the TVs only supports 2D format, then 3D output might not be supported. • If user wants to display 3D video on HDTV which supported 3D video, please turn off the 2D HDTV and RE-power On the 3D HDTV. Then set the source player to 3D video format output for the 3D display. • Check the video output setting of Source player (ex. Blu-ray Disc, PS3..etc.). If the video output setting of Source player is 3D video format, it might produce a display on the HDTV which not supports 3D format. • 3D video format do not support on current equipments status. If user wants to display 3D video on HDTV which supported 3D video, please turn off 2D HDTV and RE-power on 3D HDTV. Then set the source player to 3D video format output for the 3D display. • 3D video format do not support on current equipments status. Please switch the 3D video format to HDMI 1.4a 3D format. Please check page 21 for a list of all supported 3D format of this product. 28

Federal Communications Commission (FCC) Statement The user is cautioned that this device should be used only as specified within this manual to meet RF exposure requirements. Use of this device in a manner inconsistent with this manual could lead to excessive RF exposure conditions. CE Compliance This device has been tested and found to comply with the following European Union directives: Electromagnetic Capability (2004/108/EC), Low Voltage (2006/95/EC) and R&TTED (1999/5/EC). Limited Warranty WE’RE HERE TO HELP YOU! NEED ASSISTANCE SETTING UP THIS PRODUCT? Make sure you: 1. Visit www.iogear.com for more product information 2. Visit www.iogear.com/support for live help and product support Warranty Information This product carries a 1 Year Limited Warranty. For the terms and conditions of this warranty, please go to http://www.iogear.com/support/warranty Register online at http://www.iogear.com/register Important Product Information Product Model Serial Number Contact IOGEAR iogear.custhelp.com support@iogear.com www.iogear.com 19641 Da Vinci, Foothill Ranch, CA 92610 29

©2014 IOGEAR ®


Document Created: 2016-11-23 11:45:18
Document Modified: 2016-11-23 11:45:18
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