User Manual

FCC ID: PWO460045

Users Manual

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  A WILSON ELECTRONICS BRAND




          Home Complete
                           Cellular Signal Booster




                               User Manual



NEED HELP?               support.weboost.com         866.294.1660


______
Index
Package Contents                                                1


Preparation                                                    2


 STEP 1-A & B:   Connect Inside Antenna To Booster             3


 STEP 2-A:   Point Outside Antenna Toward Nearest Cell Tower   4


 STEP 2-B:   Mount Bracket To Outside Antenna                  5


 STEP 3:     Route & Connect Cable To System                   6


 STEP 4:     Power Up The Booster & Optimize The System        7


Measuring Booster Performance                                  9


Light Patterns                                                 11


Troubleshooting                                                12


Safety Guidelines                                              14


Specifications                                                  16


Warranty                                                       17


______
Package
Contents



  Home            Inside      Outside       75’ & 60’   Power
Complete         Antenna      Antenna        Cables     Supply
 Booster




   Booster &         Outside Antenna     Cable Clips
Inside Antenna           Bracket        & 2 Adhesive
    Mounts                Mount             Strips




                                                            1
HOME COMPLETE         CELL PHONE SIGNAL BOOSTER


______
Preparation
You Will Need (tools not included)
Make sure the following materials are prepared and ready for your
installation.

                  3 to 4 hours




                  2 people (a person to help with antenna calibration)




                  Ladder
                  Phillips-head screwdriver
                  10mm open-end wrench or adjustable wrench
                  Drill (if routing cable through wall)
                  1.25”-2” diameter pole existing pole (or order #901117)
                  Recommended: Power Strip with surge protection

NOTE: These instructions will walk you through a “soft” install process to find
the optimal locations for the inside and outside antennas, then through the
process of the permanent installation.




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Step 1-A & B: Connect Inside
Antenna To Booster

Place the Inside Antenna where you need the greatest signal boost.
Connect Inside Antenna cable to the supplied coax cable then to the
bottom port on Home Complete Booster labeled ‘INSIDE’ and place Inside
Antenna in weak signal area at least 18 inches away from booster.

NOTE: Do not connect booster to power until the system is fully installed.




                                                   Inside
                                                   Antenna




   Booster




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HOME COMPLETE          CELL PHONE SIGNAL BOOSTER


______
Step 2-A: Point Outside
Antenna Toward Nearest
Cell Tower
Point the Outside Antenna toward the nearest cell phone tower. To find the
nearest tower, use an app such as ‘Open Signal’. This is the most critical step
of the installation process because it will determine the overall performance
of the booster system. The greater the separation between the Inside and
Outside Antennas, the better performance you will get from the booster.



                                   Cell Tower




                        Outside Antenna




                                    NOTE: The Outside Antenna must be at least
                                    50 feet horizontal or 20 feet vertical from the
                                    Inside Antenna for best performance. Make
                                    sure the Inside Antenna and Outside Antennas
                                    are setup so they are facing away from
                                     each other.

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                   CELL PHONE SIGNAL BOOSTER                HOME COMPLETE


______
Step 2-B: Mount Bracket To
Outside Antenna
Attach the Mount to the Outside Antenna and use the Bolts/Pole Bracket to
attach to a pole.




                                                      Pole
              Outside Antenna                         (1.25”-2.0”dia.)

                                                          Antenna Mount




                                                         Pole Bracket




              Drip holes
              face down




                              NOTE: Mounting on existing roof exhaust pipe
                              would be a good time-saver option. Watch out for
                              power lines.




                                                                                 5
HOME COMPLETE              CELL PHONE SIGNAL BOOSTER


______
Step 3: Route & Connect
Cable To System
Connect the white RG-11 Cable to Outside Antenna and route cable
into the home. All connections should be hand tightened only.



              Outside                                                            Inside
              Antenna                                                            Antenna

                                                            Booster


                          RG-11 Cable




Route cable to the Home Complete Booster and connect to port
labeled ‘OUTSIDE’.

                                        Outside
                                        Antenna




       Cell
     Tower
                                                                        Inside
                                                                      Antenna
                                                  Booster




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                        CELL PHONE SIGNAL BOOSTER               HOME COMPLETE


______
Step 4: Power Up The
Booster & Optimize
The System
Plug the Power Supply into wall outlet then connect to the Booster.



           Outside                                                          Inside
           Antenna                                                          Antenna
                                                         Booster



                        RG-11 Cable
                                                                      to power




                                                50 FEET HORIZONTAL OR 20 FEET
                             Outside            VERTICAL DISTANCE
                             Antenna



    Cell
  Tower
                                                                           Inside
                                                                           Antenna

                                             Booster


                                                       Power Supply




                                                                                 7
HOME COMPLETE          CELL PHONE SIGNAL BOOSTER


______
(STEP 4 cont.)




After powering up your system, you are now ready to optimize your system.
Rotate the Outside Antenna in 1/4 turn increments, after each turn, unplug
and reconnect the booster to power while observing the signal level on
your cell phone from the Inside Antenna’s projected area. Secure the
Outside Antenna in place, pointing in the direction that gives you the
strongest signal.




                                       After each rotation, observe signal level
                                       on your cell phone from the Inside Antenna’s
                                       projected area




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                  CELL PHONE SIGNAL BOOSTER                HOME COMPLETE


______
Measuring Booster
Performance
How To Get Signal Strength As A Number

iPhone®              Dial *3001#12345#* then press Call.
                           1   Hold down power button until you see 'Slide to
                               Power Off '.
                           2    Then release the power button.

                           3    Hold the Home button until your main screen appears.

                     If you want to check 3G/1x but your iPhone is picking up 4G/
                     LTE signal, go to Settings>Cellular>Cellular Data Options>En-
                     able LTE>Select Off.
                     After you system is set up, you can go back to the dots signal
                     by once again dialing *3001#12345#* then pressing call.
                     When the menu comes back up, tap “phone” in the top left
                     corner of your phone.

iPhone®              iOS 11 no longer displays the decibel (dBm) reading in ‘Field
iOS 11 - current     Test Mode’. Tip: Using the bar indicator on your cell phone can
                     assist you in finding the strongest signal direction as well as
                     placing calls in different locations. For changes/updates on
                     this issue, periodically go to weboost.com/signalstrength.

Android™             Settings > About Phone > Status or Network > Signal Strength
                     or Network Type and Strength (exact options/wording
                     depends on phone model).

                     iPhone is a registered trademark of Apple Inc. Android is a trademark of Google Inc.




All Other Phones & Alternate Methods
Go to www.weboost.com/test-mode-instructions/




                                                                                                            9
HOME COMPLETE          CELL PHONE SIGNAL BOOSTER


______
(MEASURING BOOSTER PERFORMANCE cont.)




Signal Strength without Booster
Note here:



Signal Strength with Booster
Note here:



Compare Results
Having an accurate measurement of signal strength in decibels (dBm) is crucial when
installing your system. Decibels accurately measure the signal strength you are receiving.


                   EXCELLENT       GOOD             FAIR             POOR           DEAD ZONE
       SIGNAL
      STRENGTH


       3G/1x         -70dBm    -71 to -85dBm    -86 to -100dBm    -101 to -109dBm     -110dBm

      4G/LTE         -90dBm    -91 to -105dBm   -106 to -110dBm   -111 to -119dBm    -120dBm




DID YOU KNOW a signal increase of just 3dB is 2
times the power and signal amplification!




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                      CELL PHONE SIGNAL BOOSTER                       HOME COMPLETE


______
Light Patterns


Solid Green
This indicates that your booster is
functioning properly and there are no
issues with installation.

Blinking Green, Then Red
Band has reduced gain. This indicates that one or more of the booster bands has reduced
power due to a feedback loop condition called oscillation. This is a built in safety feature
to prevent harmful interference with a nearby cell tower. If you are already experiencing
the desired signal boost, then no further adjustments are necessary. If you are not
experiencing the desired boost in coverage then refer to the Troubleshooting section.

Solid Red
Band has shutoff. This is due to a feedback loop condition called oscillation.
This is a built in safety feature that causes a band to shut off to prevent harmful
interference with a nearby cell tower. Refer to Troubleshooting section.


Blinking Green, Orange
Band has reduced gain. This indicates that one or more of the booster bands has reduced
power due to overload from nearby cell tower. This is a built in safety feature to
prevent harmful interference with a nearby cell tower. If you are already experiencing
the desired signal boost, then no further adjustments are necessary. If you are not
experiencing the desired boost in coverage then refer to the Troubleshooting section.

Solid Orange
Band has shutoff due to overload from nearby cell tower. Outside Antenna must be
adjusted. Refer to Troubleshooting section.


Light Off
If the Signal Booster’s light is off, verify your power supply has power.




                                                                                        11
HOME COMPLETE              CELL PHONE SIGNAL BOOSTER


______
Troubleshooting
IF YOU ARE HAPPY WITH THE COVERAGE, THESE LIGHT ISSUES DON’T HAVE TO
BE RESOLVED. YOUR CARRIER’S BAND HAS NOT BEEN AFFECTED.


FIXING ANY RED LIGHT ISSUES
This involves Solid Red & Blinking Green/Red lights.

1        Verify Outside Antenna faces away from the Inside Antenna. Un-plug and re-
         plug in power supply.


2        Verify the Inside Antenna is at least 18” from the Booster and pointed away
         from the Booster. Unplug and re-plug in power supply.


3        Tighten all cable connections (be sure to handtighten only, do NOT use tools).
         You may want to undo and redo the connection completely. Unplug and re-
         plug in power supply.

4        Increase the distance (horizontally or vertically) between the Outside and
         Inside antenna. Add included cable if needed. Un-plug and re-plug in
         power supply.


FIXING ANY ORANGE LIGHT ISSUES
This involves Solid Orange & Blinking Green/Orange lights.

         Outside Antenna must be adjusted. Wait 10 seconds between adjustments for
         the lights to reset. Rotate the Outside Antenna away from the strongest cellular
         signal in small increments (45°) until the light turns green. Unplug and re-plug in
         power supply.




    NEED HELP?                 support.weboost.com                  866.294.1660




    12
                          CELL PHONE SIGNAL BOOSTER                   HOME COMPLETE


______
Antenna Kit Options
The following accessories are certified by the FCC to be used with the
Home Complete Booster.

INSIDE FIXED                                         Yagi Antenna 301111 With 75’ RG-6
                                                     301111-5850
311135-40060                                         Yagi Antenna 301111 With 50’ RG-58
Panel w/60’ Wilson 400                               311203-40020
311155-40060                                         Omni Directional Antenna (311203) With 20’ LMR 400
Panel w/60’ Wilson 400                               314453-5825
311135-582                                           Panel Antenna With 25’ RG-58
Panel w/25’ RG-58                                    311203-5820
311155-0640                                          Omni Directional Antenna (311203) With 20’ RG-58
Panel w/40’ RG-6                                     311201-0620
301121-40010                                         Omni Directional Antenna (311201) With 20’ RG-6
Dome Antenna w/10’ Wilson 400                        301126
301151-0610                                          Mini-Mag Antenna With 12.5’ RG-174
Dome Antenna w/10’ RG-6                              301111-11140
309900-50N                                           Yagi 301111 With 140’ RG-11
2 Panel Antennas and a 50 Ohm 3-Way Splitter - 40’   311201-1120
Wilson400                                            Omni Directional Antenna 311201 With 20’ RG-11
309902-75F                                           314453-40075
2 Panel Antennas and a 75 Ohm 3-Way Splitter -       Panel Antenna With 75’ LMR 400
20’ RG-6                                             314473-0640
309903-75F                                           Panel Antenna With 40’ RG-6
3 Panel Antennas and three 75 Ohm 2-Way Splitter     311141-0620
- 35’ RG-11                                          Grey Brick w/20’ RG-6
309904-75F                                           311141-1120
1 Panel Antenna and a 75 Ohm 2-Way Splitter - 30’    Grey Panel With 20’ RG-11
RG-58                                                314473-1175
309905-50N                                           Panel Antenna With 75’ RG-11
3 Panel Antennas and three 50 Ohm 2-Way Splitter     314475-1175
- 10’ RG-174                                         Wide Band Directional Antenna With 75’ RG-11
311155-1170                                          301111-400170
Panel w/70’ RG-11                                    Yagi Antenna 301111 With 170’ LMR 400
301151-1110                                          304421-1120
Dome Antenna w/10’ RG-11                             Omni Consumer 304421 With 20’ RG-11
311245-100100                                        304421-17410
4G Directional Antenna 311245 With 100’ LMR 100      Omni Consumer 304421 With 10’ RG-174
304412-40010                                         304421-0610
Dome w/10’ Wilson 400                                Omni Consumer 304421 With 10’ RG-6
304412-5810                                          304421-5810
Dome Antenna w/10’ RG-58                             Omni Consumer 304421 With 10’ RG-58
304419-1110                                          304422-40020
Dome w/10’ RG-11                                     Omni Enterprise 304422 With 20’ LMR 400
304419-17410                                         304422-5810
Dome Antenna w/10’ RG-174                            Omni Enterprise 304422 With 10’ RG-58
304419-0610                                          304422-1120
Dome Antenna w/10’ RG-6                              Omni Enterprise 304422 With 20’ RG-11
311244-1160                                          311245-1175
4G Panel Antenna w/60’ RG-11                         4G Directional Antenna 311245 With 75’ RG-11
 311244-0630                                         311245-100100
 4G Panel Antenna w/30’ RG-6                         4G Directional Antenna 311245 With 100’ LMR 100
                                                     311245-40075
OUTSIDE FIXED                                        4G Directional Antenna 311245 With 75’ LMR 400
                                                     311245-0630
314411-40075                                         4G Directional Antenna 311245 With 30’ RG-6
Wide Band Directional Antenna With 75’ LMR 400
314411-5825
Wide Band Directional Antenna With 25’ RG-58
314475-0630
Wide Band Directional Antenna With 30’ RG-6
301111-0675




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HOME COMPLETE                             CELL PHONE SIGNAL BOOSTER


______
Safety Guidelines
To uphold compliance with network protection standards, all active cellular devices must
maintain at least six feet of separation distance from Inside Panel and Dome antennas.
Use only the power supply provided in this package. Use of a non-weBoost product may
damage your equipment.
The Signal Booster unit is designed for use in an indoor, temperature-controlled
environment (less than 100 degrees Fahrenheit). It is not intended for use in attics or similar
locations subject to temperatures in excess of that range.
RF Safety Warning: Any antenna used with this device must be located at least 8 inches
from all persons.
AWS Warning: The Outside Antenna must be installed no higher than 10 meters (31’9”)
above ground.


      This is a CONSUMER device.

      BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have
      your provider’s consent. Most wireless providers consent to the use of signal boosters.
      Some providers may not consent to the use of this device on their network. If you are
      unsure, contact your provider.
      In Canada, BEFORE USE you must meet all requirements set out in ISED CPC-2-1-05.
      You MUST operate this device with approved antennas and cables as specified by the
      manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from (i.e., MUST
      NOT be installed within 20 cm of) any person.
      You MUST cease operating this device immediately if requested by the FCC (or ISED in
      Canada) or licensed wireless service provider.
      WARNING. E911 location information may not be provided or may be inaccurate for calls
      served by using this device.
      This device may be operated ONLY in a fixed location (i.e..may operate in a fixed location
      only) for in-building use.


FOR MORE INFORMATION ON REQUIREMENTS SET OUT IN ISED CPC-2-1-05,
SEE BELOW:
http://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf08942.html


FOR MORE INFORMATION ON REGISTERING YOUR SIGNAL BOOSTER WITH YOUR
WIRELESS PROVIDER, PLEASE SEE BELOW:
Sprint: http://www.sprint.com/legal/fcc_boosters.html
T-Mobile/MetroPCS: https://support.t-mobile.com/docs/DOC-9827
Verizon Wireless: http://www.verizonwireless.com/wcms/consumer/register-signal-booster.html
AT&T: https://securec45.securewebsession.com/attsignalbooster.com/
U.S. Cellular: http://www.uscellular.com/uscellular/support/fcc-booster-registration.jsp


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                         CELL PHONE SIGNAL BOOSTER                      HOME COMPLETE


Notes




 NEED HELP?     support.weboost.com    866.294.1660



                                                      15
HOME COMPLETE   CELL PHONE SIGNAL BOOSTER


______
Specifications
                                                                       Home Complete™

  Model Number                                                             460045
  FCC ID                                                                 PWO460045
  IC                                                                    4726A-460045
  Connectors                                                              F-Female
  Antenna Impedance                                                        75 Ohms
  Frequency                       698-716 MHz, 729-746 MHz, 777-787 MHz, 824-894 MHz, 1850-1995 MHz, 1710-1755/2110-2155 MHz
  Power output for single cell       700 MHz            700 MHz             800 MHz            1700 MHz          1900 MHz
  phone (Uplink) dBm                Band12/17           Band13               Band 5             Band 4           Band 25/2
                                      25.14               24.69              25.06               25.15              25.16
  Power output for single cell       700 MHz            700 MHz             800 MHz            2100 MHz          1900 MHz
  phone (Downlink) dBm              Band12/17           Band13               Band 5             Band 4           Band 25/2

                                       12.8               12.2                12.2               12.43              12.17

  Noise Figure                                                           5 dB nominal
  Isolation                                                                > 110 dB
  Power Requirements                                                       12 VDC



The term “IC” before the radio certification number only signifies that Industry Canada technical specifications
were met.

Each Signal Booster is individually tested and factory set to ensure FCC compliance. The Signal Booster cannot
be adjusted without factory reprogramming or disabling the hardware. The Signal Booster will amplify, but not
alter incoming and outgoing signals in order to increase coverage of authorized frequency bands only. If the
Signal Booster is not in use for five minutes, it will reduce gain until a signal is detected. If a detected signal is
too high in a frequency band, or if the Signal Booster detects an oscillation, the Signal Booster will automatically
turn the power off on that band. For a detected oscillation the Signal Booster will automatically resume normal
operation after a minimum of 1 minute. After 5 (five) such automatic restarts, any problematic bands are
permanently shut off until the Signal Booster has been manually restarted by momentarily removing power from
the Signal Booster. Noise power, gain, and linearity are maintained by the Signal Booster’s microprocessor.

This device complies with Part 15 of FCC rules. Operation is subject to two conditions: (1) This device may not
cause harmful interference, and (2) this device must accept any interference received, including interference
that may cause undesired operation. Changes or modifications not expressly approved by weBoost could void
the authority to operate this equipment.




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                                 CELL PHONE SIGNAL BOOSTER                                  HOME COMPLETE


             2 YEAR WARRANTY
   weBoost Signal Boosters are warranted for two (2) years against defects in
   workmanship and/or materials. Warranty cases may be resolved by returning the
   product directly to the reseller with a dated proof of purchase.

   Signal Boosters may also be returned directly to the manufacturer at the
   consumer’s expense, with a dated proof of purchase and a Returned Material
   Authorization (RMA) number supplied by weBoost. weBoost shall, at its option,
   either repair or replace the product.

   This warranty does not apply to any Signal Boosters determined by weBoost
   to have been subjected to misuse, abuse, neglect, or mishandling that alters or
   damages physical or electronic properties.

   Replacement products may include refurbished weBoost products that have been
   recertified to conform with product specifications.

   RMA numbers may be obtained by contacting Customer Support




   DISCLAIMER: The information provided by weBoost is believed to be complete
   and accurate. However, no responsibility is assumed by weBoost for any business
   or personal losses arising from its use, or for any infringements of patents or other
   rights of third parties that may result from its use.




NEED HELP?                support.weboost.com                      866.294.1660




                                                                                           17
HOME COMPLETE             CELL PHONE SIGNAL BOOSTER


3301 East Deseret Drive, St. George, UT
   866.294.1660          www.weboost.com               support.weboost.com

Copyright © 2016 weBoost. All rights reserved.
weBoost products covered by U.S. patent(s) and pending application(s)
For patents go to: weboost.com/us/patents



NOT AFFILIATED WITH WILSON ANTENNA                                           GDE000_RevFCC_01.21.19



Document Created: 2019-04-17 11:15:37
Document Modified: 2019-04-17 11:15:37

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