User Manual

FCC ID: PWO460004

Users Manual

Download: PDF
FCCID_3109672

                                                                    ENGLISH
                                                                    FRANÇAIS




               Connect 4G-X™
             Cellular Signal Booster




Need help?   www.weBoost.com   Customer Support 866-294-1660
                               Mon.- Fri. Hours: 7 am to 6 pm MST


                                            IT IS VERY IMPORTANT                         THE SIGNAL BOOSTER UNIT IS DESIGNED
                 !                          TO POWER YOUR SIGNAL
                                            BOOSTER USING A SURGE
                                            PROTECTED AC POWER
                                                                                    !    FOR USE IN AN INDOOR, TEMPERATURE-
                                                                                         CONTROLLED ENVIRONMENT (LESS
                                                                                         THAN 150 DEGREES FAHRENHEIT). IT IS
                                            STRIP WITH AT LEAST A 1000           NOT INTENDED FOR USE IN ATTICS OR SIMILAR
                                            JOULE RATING.                        LOCATIONS SUBJECT TO TEMPERATURES IN
                                                                                 EXCESS OF 150°F.
               FAILURE TO DO THIS WILL VOID YOUR WARRANTY
               IN THE EVENT OF A POWER SURGE OR LIGHTNING
               STRIKE.
ENGLISH




          Installation Instructions for the Following Wilson Electronics Signal Booster:

                 Connect4G-X™ In-Building Wireless Band 12/17 & 13 (700 MHz), Band 5 (800 MHz),
                 Band 4 (1700/2100 MHz), Band 25/2 (1900 MHz)
                 SmarTech ® Signal Booster
                 Model # 471004/U471004 FCC ID: PWO460004 IC: 4726A-460004

          The term “IC” before the radio certiication number only signiies that Industry Canada technical speciications were met.




          Contents
          Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
          Before Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
          Find the Strongest Signal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
          Installation Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
          Quick Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
          Outside Antenna Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
          Signal Booster Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
          Inside Antenna Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
          Powering Up the Signal Booster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
          Troubleshooting & Understanding Lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
          Additional FAQ. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
          Optional Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
          Safety Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
          Signal Booster Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
          Guarantee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Back Cover




          2           Need help?                    www.weBoost.com                         Customer Support 866-294-1660
                                                                                            Mon.- Fri. Hours: 7 am to 6 pm MST


Package Contents


                                                                                  60’ LMR Cable
                                                                                     (952360)

                                                                                  75’ LMR Cable
                                                                                     (952375)

Connect 4G-X™        12V / 3A, AC/DC Power         Panel Antenna                                Wide Band Directional Antenna
  (461104)              Supply (859900)           (311135-40060)                                      (314411-40075)




                                                                                                                                ENGLISH
                                        Appearance of device and accessories may vary.




Pole Mount Bracket           Wall Mount Bracket

Tools Required for Installation:
(depending on your particular installation, you will need the following tools)
     1. Pole mount - 10 mm open-end wrench or adjustable wrench
     2. Wall mount or Rafter mount - Drill and 3/16 inch bit, Phillips-head screwdriver


Before Getting Started                                              Find the Strongest Cellular Signal
Before you install your Connect 4G-X and                            Before you install your Connect 4G-X signal
start enjoying improved cellular reception                          booster, you must determine the location of
in your facility, please do the following:                          the best available cellular signal. This will
                                                                    affect the location of your Outside Antenna
1.   Read through all the installation
                                                                    and will help you get the best performance
     steps. This will help you know what to
                                                                    from your Connect 4G-X. You can ind
     expect from start to inish.
                                                                    the strongest signal outside your building,
2.   Watch the YouTube video                                        typically at the highest point available, using
     demonstrating the Connect 4G-X                                 any of the following methods:
     installation at weboost.com/us/
                                                                    1.       Best method:
     connect4G-Xvideo.
                                                                             After connecting power the power
3.   Familiarize yourself with all materials
                                                                             supply to your surge protected power
     in your product package. This will
                                                                             strip, connect the Outside Antenna
     allow you to know which pieces we
                                                                             to the Connect 4G-X signal booster,
     reference in the instructions.
                                                                             and the Connect 4G-X to the Inside
4.   Identify the location of your best                                      Antenna. Have one person outside
     available cellular signal. See                                          (on the roof for best results) rotate the
     instructions that follow.                                               Outside Antenna with a second person
5.   Determine the best installation                                         inside the building near the Inside
     locations for your Outside Antenna,                                     Antenna watching the signal strength
     Signal Boost, and Inside Antenna.                                       on a phone. This allows you to read the
     Connect all cables and test the                                         signal strength from nearby cell towers.
     function of your Connect 4G-X system                                    a. The person inside should have
     before inalizing installation.                                             the phone in test mode so the
                                                                                numerical signal strength can be
                                                                                read. This is more accurate than
                                                                                the bar indicator. Go to

     Need help?                 www.weBoost.com                          Customer Support 866-294-1660                      3
                                                                         Mon.- Fri. Hours: 7 am to 6 pm MST


                  www.weboost.com/us/test-mode-                            3.   Acceptable method: Check the bar
                  instructions for help in inding the                           indicator on your cell phone display
                  test mode for your phone.                                     and note where the signal appears
                                                                                the strongest. (Note: cell phone bars
               b. The person on the roof should turn
                                                                                are only an approximation of signal
                  the Outside Antenna 45 degrees
                                                                                strength and vary from phone to
                  at a time. Allow 30 seconds for the
                                                                                phone.) Phones can take up to 30
                  phone to register with each turn.
                                                                                seconds to reset to a new reading. Be
                                                                                patient and repeat your signal check
                  Cell Tower                                                    several times.
ENGLISH




                                                                                     WAIT 30
                       Outside Directional           e                              SECONDS
                                             Rotat




                                 Antenna




               c. The person inside should note the
                  readings on the phone with each
                  turn. Signal readings usually appear                     For additional instructions on inding
                  as a negative number. The closer the                     the strongest cellular signal, watch the
                  number gets to zero, the stronger the                    installation video at: weboost.com/us/
                  signal (for example, -86 dB would be                     connect4G-Xvideo.
                  a moderately good reading while -55
                  dB would be an excellent reading,                        Installation Details
                  and -110 dB would be a weak, or                          As you plan your installation, keep the
                  unusable signal).                                        following guidelines in mind to maximize
                                                                           your signal strength:

                    Outside Directional
                                                                           1.   Maintain a vertical distance of at least
                              Antenna                                           20 feet or a horizontal distance of at
                                                                                least 50 feet between the Outside
                                                                                Antenna to the Inside Antenna.
               Cell Tower           e
                                                                           2.   If possible, place the Inside Antenna
                            Rotat




                                                                                directly beneath the placement of the
               d. Once you have determined which                                Outside Antenna location. This creates
                  direction provides the strongest                              a maximized signal zone within the
                  outside signal, you can install the                           room where the Inside Antenna is
                  Outside Antenna in that general                               located.
                  direction.                                                                         Outside Directional
                                                                                                     Antenna
          2.   Good methods:
               a. Place calls from several locations                                                 Place the inside antenna
                                                                                                     directly beneath the
                  outside your building. As you move                                                 placement of the Outside
                  to different locations, note where
                                                                                                     Antenna location

                  you get the best reception.
                                                                                                     At least 20 feet of vertical or
                                                                                                     50 horizontal separation

               b. If you have a smart phone, you
                  can download apps that help you                                                    Inside Panel Antenna
                  identify locations of cell phone
                  towers or the strongest signal. Go
                  to the App Store and search for
                  “cell signal” to ind available apps
                  for your device.                                         3.   Be sure the Inside Antenna is NOT
                                                                                facing toward the Outside Antenna.
                                                                                This creates potential oscillation
                                                                                or feedback and reduces the
                                                                                effectiveness of the Connect 4G-X.

          4        Need help?                            www.weBoost.com          Customer Support 866-294-1660
                                                                                  Mon.- Fri. Hours: 7 am to 6 pm MST


4.   If you do not know how to mount                              “Inside Antenna” and run it to the
     hardware or run coax cable through                           Inside Antenna. NOTE: Be careful
     walls, ceilings and loors, get help from                     not to bend the center pins on
     a weBoost Certiied Installer at www.                         the connectors when securing
     weboost.com/us/installers or from a                          connections.
     qualiied contractor or electrician.
                                                          5.      Once you have ensured all
We recommend you install the Lightning                            connections are tight, connect the
Surge Protector (859902). Attach the cable                        Signal Booster to a surge protected
from the Outside Directional Antenna to                           power strip with at least a 1000 Joule
the surge protector and ground the surge                          rating to protect your equipment from




                                                                                                             ENGLISH
protector. The LSP is sold separately.                            power surges and lightning strikes.
                                                                  (See page 11 for information on
Quick Install                                                     lightning protection)
For more detailed instructions on                         6.      If your Connect 4G-X is working
installation, read the description later in this                  correctly, the lights will be green.
guide or watch the video at weboost.com/                          If the lights are not green, see the
us/connect4G-Xvideo.                                              “Troubleshooting” starting on page 6.
NOTE: Create a “soft” install irst by testing
components in your proposed locations                     Outside Antenna Installation
before securing them with hardware.                       1.      Select a location on the roof or an
1.   Select a location on the roof of the                         outside wall where the Outside
     building to install the Outside Antenna.                     Antenna can be mounted without
     Make sure the antenna is clear of                            obstruction (at least three feet of
     obstructions that could block the signal                     clearance in all directions) and with at
     from the nearest cellular tower.                             least 20 feet of vertical or 50 feet of
                                                                  horizontal separation from the Internal
2.   Select a location to install the Connect                     Antenna.
     4G-X Signal Booster that is well
     ventilated and away from excessive                   2.      After connecting the coax cable to the
     heat, moisture, and direct sunlight.                         antenna, run it underneath the down
                                                                  side of your roof’s lashing if mounted
3.   Select a location for the Inside Antenna                     on the roof. Tip: Often you can follow
     that is in the center of the area where                      the route used by satellite TV cables.
     the signal needs to be ampliied                              If you attach the Outside Antenna to a
     and a minimum of 20 vertical feet or                         wall, run the cable along the outside
     50 horizontal feet from the Outside                          of the wall to the area where you want
     Antenna.                                                     the cable to appear on the inside of
                                                                  the building, then drill a hole through
                                                                  the wall where the cable will enter
                     Outside Directional
                     Antenna                                      the building. Caution: Before drilling
                                                                  holes for the cable, be sure there are
                                                                  no electrical outlets, wiring, or sewer
                                                                  or water pipes you could puncture or
                                                                  sever.
                 Inside Panel                             3.      Seal any holes with silicone, cable
                     Antenna
                                                                  bushings or other waterproof sealant.

                                           Connect 4G-X   Signal Booster Installation
                                                          1.      Select a location for the Signal
                                                                  Booster that is away from excessive
4.   Run the coax cable from the Outside                          heat, direct sunlight, moisture and
     Antenna to the Signal Booster and                            well ventilated. The enclosure must
     attach it to the connector labeled                           NOT be air tight. Also, be sure the
     “Outside Antenna.” Connect another                           location is near a power source.
     coax cable to the connector labeled

     Need help?                 www.weBoost.com                Customer Support 866-294-1660            5
                                                               Mon.- Fri. Hours: 7 am to 6 pm MST


          2.   Connect the cables to the Signal                                           Face inside
               Booster from the Outside Antenna                                             antenna
                                                                                           away from
               and Inside Antenna at the designated                          Outside
                                                                                          the outside
                                                                                            antenna.
               ports.                                                        Antenna
                                                                                                         Inside
                                                                                                        Antenna

                                                                 4.   Use the mounting hardware included
                                                                      in the package to secure the Inside
                                                                      Antenna to the selected location.

                                                                 Powering Up The Signal Booster
ENGLISH




                                                                 1.   Ensure the cables to both the Outside
          3.   Do NOT connect the Signal Booster                      Antenna and Inside Antenna are
               to the power source until all cables                   securely connected before powering
               are connected.                                         up the Signal Booster.
          Inside Antenna Installation                            2.   Plug the power supply into the Signal
          1.   Select a location in the center of                     Booster input marked “POWER” and
               the area where you want cellular                       then into a surge protector power strip
               signals improved to mount the Inside                   with a minimum 1000 Joule rating.
               Antenna. If you have multiple rooms
               with poor signal, you may need
               multiple Inside Antennas. These can
                                                                         !
               attach to the Signal Boost by using
               a splitter (sold separately). Contact
               weBoost for more information.                     3.   The lights on the Signal Booster should
          2.   Ensure a minimum of 20 feet vertical                   remain green . If the lights are not
               or 50 horizontal feet separation from                  green, see the “Troubleshooting” section
               the Outside Antenna.                                   starting on page 7.
                                                                 For illustrations of these installation steps,
                                                                 view the install video at weboost.com/us/
                               Outside Directional
                               Antenna
                                                                 connect4G-Xvideo.

                                                                 Troubleshooting &
                               Place the inside antenna          Understanding Lights
                               directly beneath the
                                                                 The Connect 4G-X includes four indicator
                               placement of the Outside
                               Antenna location
                               At least 20 feet of vertical or   lights, one for each band (see FAQ for
                               50 horizontal separation
                                                                 explanation of MHz bands). Each indicator
                                                                 light will either be green, orange or red.
                             Inside Panel Antenna




          3.   Inside Antennas can be mounted
               above ceiling drywall, on a ceiling                    Green indicates that the booster is
               inside a room, or on a wall inside a                   powered and operating at maximum
               room. Ensure the Inside Antenna                        gain.
               is facing AWAY from the Outside                        Solid Red indicates that the booster
               Antenna to avoid oscillation                           has shut off on the associated
               (feedback) and reduced performance.                    frequencies to prevent oscillation
                                                                      (feedback).



          6       Need help?                  www.weBoost.com           Customer Support 866-294-1660
                                                                        Mon.- Fri. Hours: 7 am to 6 pm MST


     Solid Orange indicates that the             Lights Off
     booster has shut off on the associated
                                                 If one or more of the lights on the Signal
     frequencies due to close proximity of a
                                                 Booster are off verify power to your surge
     cell tower.
                                                 protected power strip.
     Green/Orange Blinking indicates that
                                                 NOTE: The Signal Booster can be reset by
     the booster is operating at a reduced
                                                 disconnecting and reconnecting the power
     gain due to close proximity of a cell
                                                 supply.
     tower.
                                                 For additional descriptions on
     Green/Red Blinking indicates that the
                                                 troubleshooting, see the install video at
     booster is operating at a reduced gain




                                                                                                  ENGLISH
                                                 weboost.com/us/connect4G-Xvideo.
     to prevent oscillation (feedback).
Note: All red light issues must be resolved      Additional FAQ:
before orange light issues.
                                                 What hours can I contact tech support?
                                                 Technical Support can be reached from
Fixing Red Light Issues                          7:00am to 6:00pm MST, by calling (866-
If one or more lights on the Signal Booster      294-1660), or by email, at support@
are red:                                         weboost.com

1.   Make sure all connections are tight.        How does weather affect the
                                                 performance of my Outside Antenna?
2.   Increase the distance between the
     outside antenna and the inside              Water vapor (e.g. rain, fog, snow or
     antenna, by moving them horizontally        other precipitation) creates an effective
     and/or vertically farther apart until the   ilter to cellular signal. In times of
     light(s) change to green.                   heavy precipitation, you may see less
                                                 performance.
                                                 What’s the difference between the 800
                                                 MHz and the 1900 MHz bands? How do
                                                 I know which MHz band my cell phone
                                                 uses?
                                                 The Connect 4G-X works with all major
                                                 North American cellular providers.
                                                 Traditionally, 800/1900MHz are
                                                 associated with voice and 3G data;
                                                 while 700MHz and 1700/2100MHz
                                                 are associated with 4G data.


                                                 Carrier Frequency Use
                                                 We recommend visiting www.
                                                 wirelessadvisor.com (United States)
3.   Follow the same steps for a green/red       or http://bit.ly/1mQf2Gl (Canada) for
     blinking light until the light goes solid   information regarding the frequency band
     green.                                      used by your cell service provider in a
                                                 speciic geographical location.
4.   If more separation is not possible and
     the coverage of the booster is too
     small with a green/red blinking light
     indicating reduced gain, contact the
     weBoost Customer Support Team for
     assistance: 866-294-1660.




     Need help?            www.weBoost.com          Customer Support 866-294-1660             7
                                                    Mon.- Fri. Hours: 7 am to 6 pm MST


          INSIDE ANTENNA EXPANSION KITS      Kit 301111-5850                             Kit 301111 – 11140
                                             Yagi Directional Antenna                    Yagi Directional Antenna
          Kit 309900-50N                     50’ RG58 Cable                              140’ RG11 Cable
          2- Wall Panel antennas             Kit 311129 – 5840                           N-Male to F-Female adapter
          1- 50 ohm 3-Way Splitter           800 MHz Yagi Directional                    Kit 311201-1120
          Kit 309905-50N                     40’ RG58 Cable                              Omni Directional w/ F-Female
          3 - Wall Panel Antennas            Kit 311203-5820                             20’ RG11 Cable
          3- 2-Way 50 Ohm Splitters          Omni-Directional Antenna                    Kit 311129-11110
          Kit 309902-75F                     20’ RG58 Cable                              800 MHz Yagi Directional
          2 - Wall Panel Antennas            Kit 311124-5830                             110’ RG11 Cable
          1-3-Way 75Ohm Splitter             1900 MHz Yagi Antenna                       N-Male to F-Female adapter
          Kit 309903-75F                     30’ RG58 Cable                              Kit 311124-1180
          3 - Wall Panel Antennas            Kit 314411-40075                            1900 MHz Yagi Directional
          3- 2-Way 75Ohm Splitters           50 Ohm Wide Band Directional                80’ RG11 Cable
ENGLISH




          Kit 309904-75F                     75’ LMR400 Cable                            N-Male to F-Female adapter
          1 - Wall Panel Antenna             Kit 311203-40020                            Kit 314473 -1175
          1- 2-Way 75 Ohm Splitter           Omni-Directional Antenna                    75 Ohm Pole Mount Panel Antenna
          Kit 301213                         20’ LMR400 Cable                            75’ RG11 Cable
          Desktop Antenna w/ 5’ RG174        Kit 301111-400170                           Kit 314475 – 1175
                                             Yagi Directional w/ N-Female                75 Ohm Wide Band Directional
          INSIDE ANTENNAS                    170’ LMR400                                 75’ RG11 Cable
                                             Kit 311124 – 400100                         Kit 311141 - 1120
          Kit 301121-40010                   1900 MHz Yagi Directional                   75 Ohm Grey Brick Antenna
          50 Ohm Dome Antenna                100’ LMR400 Cable                           20’ RG11 Cable
          10’ LMR400                         Kit 311129-400100                           Kit 304421-1120
          Kit 301151-0610                    800 MHz Yagi Antenna                        75 Ohm 4G Omni Antenna
          75 Ohm Dome Antenna                100’ LMR400 Cable                           20’ RG 11 cable
          10’ RG6 Cable                      Kit 314453-40075                            Kit 304421-17410
          Kit 311155-0630                    50 Ohm Pole Mount Panel Antenna             75 Ohm 4G Omni Antenna
          75 Ohm Wall Mount Panel Antenna    75’ LMR400 Cable                            10’ RG174 cable
          30’ RG6 Cable                      Kit 304422-40020                            *May need separate adapter
          Kit 311135-5820                    50 Ohm 4G Omni Antenna                      Kit 304421-0610
          50 Ohm Wall Mount Panel Antenna    20’ Wilson400 cable                         75 Ohm 4G Omni Antenna
          20’ RG58 Cable                     Kit 304422-5810                             10’ RG6 cable
          Kit 311135-40060                   50 Ohm 4G Omni Antenna                      Kit 304421-5810
          50 Ohm Wall Mount Panel Antenna    10’ RG58 cable                              75 Ohm 4G Omni Antenna
          60’ LMR400 Cable                   *May need separate adapter                  10’ RG58 cable
          Kit 301151-1110                    Kit 304422-1120                             *May need separate adapter
          75 Ohm Dome Antenna                50 Ohm 4G Omni Antenna
          10’ RG11 cable                     20’ RG11 cable
          Kit 311155-1150                    *May need separate adapter
          75 Ohm Wall Mount Panel Antenna    Mini-Mag
          50’ RG11 Cable                     301126 w/ 12.5 RG174 cable- SMA
          Kit 311155-40060
          75 Ohm Wall Mount Panel Antenna    75 OHM OUTSIDE ANTENNA KITS
          60’ LMR400 Cable
          Kit 304412-40010                   Kit 301111 – 0675
          50 Ohm 4G Dome Antenna             Yagi Directional Antenna
          10’ Wilson400 Cable                75’ RG6 Cable
          Kit 304412-5810                    N-Male to F-Female adapter
          50 Ohm 4G Dome Antenna             Kit 311201-0620
          10’ RG58 cable                     Omni Directional w/ F-Female
          Kit 304419-1110                    20’ RG6 Cable
          75 Ohm 4G Dome Antenna             Kit 311129-0660
          10’ RG 11 cable                    800 MHz Yagi Directional
          Kit 304419-17410                   60’ RG6 Cable
          75 Ohm 4G Dome Antenna             N-Male to F-Female adapter
          10’ RG174 cable                    Kit 311124-0650
          *May need separate adapter         1900 MHz Yagi Directional
          Kit 304419-0610                    50’ RG6 Cable
          75 Ohm 4G Dome Antenna             N-Male to F-Female adapter
          10’ RG6 cable                      Kit 314473 -0640
                                             75 Ohm Pole Mount Panel Antenna
                                             RG6 Cable
          50 OHM OUTSIDE ANTENNA KITS        Kit 314475 – 0630
                                             75 Ohm Wide Band Directional
          Kit 314453-5825                    30’ RG6 Cable
          50 Ohm Pole Mount Panel Antenna    Kit 311141 - 0620
          25’ RG58 Cable                     75 Ohm Grey Brick Antenna
          Kit 314411-5825                    20’ RG6 Cable
          50 Ohm Wide Band Directional
          25’ RG58 Cable




          8          Need help?             www.weBoost.com                    Customer Support 866-294-1660
                                                                               Mon.- Fri. Hours: 7 am to 6 pm MST


Notes:


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   Need help?   www.weBoost.com   Customer Support 866-294-1660        9
                                  Mon.- Fri. Hours: 7 am to 6 pm MST


          Safety Guidelines

               WARNING:       To uphold compliance with network protection standards, all active cellular devices must maintain
                              at least 6 feet of separation distance from Panel and Dome antennas.

               WARNING:       Connecting the Signal Booster directly to the cell phone with use of an adapter will damage the cell
                              phone.

               WARNING:       Use only the power supply provided in this package. Use of a non-Wilson Electronics product may
                              damage your equipment.

               WARNING:       The Signal Booster unit is designed for use in an indoor, temperature-controlled environment (less
                              than 150 degrees Fahrenheit). It is not intended for use in attics or similar locations subject to
ENGLISH




                              temperatures in excess of that range.

               WARNING:       Take care to ensure that neither you nor the pole comes near any power lines during installation.


               WARNING:       The Outside Antenna must be installed no higher than 10 meters (32’9”) above ground.

               RF SAFETY WARNING: Any antenna used with this device must be located at least 8 inches from all persons.




               This is a CONSUMER device.

               BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider
               and have your provider’s consent. Most wireless providers consent to the use of
               signal boosters. Some providers may not consent to the use of this device on their
               network. If you are unsure, contact your provider.
               You MUST operate this device with approved antennas and cables as specified by
               the manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from any
               person.
               You MUST cease operating this device immediately if requested by the FCC or a
               licensed wireless service provider.
               WARNING. E911 location information may not be provided or may be inaccurate for
               calls served by using this device.

          This device complies with Part 15 of FCC rules. Operation is subject to two conditions: (1) This device may not cause
          harmful interference, and (2) this device must accept any interference received, including interference that may cause
          undesired operation. Changes or modifications not expressly approved by Wilson Electronics could void the authority
          to operate this equipment.




          10        Need help?                 www.weBoost.com                   Customer Support 866-294-1660
                                                                                 Mon.- Fri. Hours: 7 am to 6 pm MST


Signal Booster Specifications
                                                                                             Connect 4G-X

  Model Number                                                                             471004 / U471004
  Connectors                                                                                   N-Female
  Antenna Impedance                                                                            50 Ohms
  Frequency                                              698-746 MHz, 746-787 MHz, 824-894 MHz, 1850-1995 MHz, 1710-1755/2110-2155 MHz
  Passband Gain (nominal)                     700MHz Band12/17           700MHz Band13           800MHz              1700/2100MHz   1900MHz
                                                    59.1                      56.2                59.2                   64.8         67.8
                                              700MHz Band12/17           700MHz Band13           800MHz              1700/2100MHz   1900MHz
  20 dB Bandwidth (MHz)

                               Typical                  28.6                  27.6                38.3                   80.8          76.9




                                                                                                                                                     ENGLISH
                             Maximum                    33.2                  33.2                40.4                   81.0          80.0
  Power output for single cell                700MHz Band12/17           700MHz Band13           800MHz                1700MHz      1900MHz
  phone (Uplink) dBm
                                                        23.2                  23.8                25.2                   22.5          22.1
  Power output for single cell                700MHz Band12/17           700MHz Band13           800MHz                2100MHz      1900MHz
  phone (Downlink) dBm

                                                        -0.4                  -2.1                 -2.0                  0.9           -1.4

  Power output for multiple                                                                  Maximum Power
  received channels (Uplink) dBm
                        No. Tones             700MHz Band12/17           700MHz Band13           800MHz                1700MHz      1900MHz

                                      2                 24.5                  22.1                24.5                   22.3          21.4
                                      3                 20.9                  18.5                21.0                   18.7          17.8
                                      4                 18.4                  16.0                18.5                   16.2          15.3
                                      5                 16.5                  14.1                16.6                   14.3          13.4
                                      6                 14.9                  12.5                15.0                   12.7          11.8
  Power output for multiple
  received channels                                                                          Maximum Power
  (Downlinklink) dBm
                             No. Tones        700MHz Band12/17           700MHz Band13           800MHz                2100MHz      1900MHz
                                      2                 0.2                   -2.2                 -0.8                  0.7           2.1
                                      3                 -3.3                  -5.7                 -4.3                  -2.8          -1.4
                                      4                 -5.8                  -8.2                 -6.8                  -5.3          -3.9
                                      5                 -7.7                  -10.1                -8.7                  -7.2          -5.8
                                      6                 -9.3                  -11.7               -10.3                  -8.8          -7.4
  Noise Figure                                                                                5 dB nominal
  Isolation                                                                                     > 90 dB
  Power Requirements                                                                  110-240 V AC, 50-60 Hz, 20 W
Each Signal Booster is individually tested and factory set to ensure FCC compliance. The Signal Booster cannot be adjusted without factory
reprogramming or disabling the hardware. The Signal Booster will amplify, but not alter incoming and outgoing signals in order to increase
coverage of authorized frequency bands only. If the Signal Booster is not in use for five minutes, it will reduce gain until a signal is detected.
If a detected signal is too high in a frequency band, or if the Signal Booster detects an oscillation, the Signal Booster will automatically turn
the power off on that band. For a detected oscillation the Signal Booster will automatically resume normal operation after a minimum of 1
minute. After 5 (five) such automatic restarts, any problematic bands are permanently shut off until the Signal Booster has been manually
restarted by momentarily removing power from the Signal Booster. Noise power, gain, and linearity are maintained by the Signal Booster’s
microprocessor.

The Manufacturer’s rated output power of this equipment is for single carrier operation. For situations when multiple carrier signals are
present, the rating would have to be reduced by 3.5 dB, especially where the output signal is re-radiated and can cause interference to
adjacent band users. This power reduction is to be by means of input power or gain reduction and not by an attenuator at the output of the
device.




              !                To Outside
                               Antenna
                                                               RECOMMENDED: INSTALLING THE LIGHTNING SURGE PROTECTOR
                                                               (SOLD SEPARATELY)

                                                               INSTALL THE LIGHTNING SURGE PROTECTOR (LSP) CLOSE TO THE SIGNAL
                Lightning                                      BOOSTER. ATTACH THE CABLE FROM THE OUTSIDE ANTENNA TO THE
         Surge Protector                                       SURGE PROTECTOR. ENSURE THE LSP IS PROPERLY GROUNDED.
         (sold separately)
                                       Ground Wire
                                                               #859902-50 OHM MAY BE PURCHASED AT WWW.WILSONELECTRONICS.COM
                                       (not included)
                                                               OR BY CALLING 800-204-4104.
                               To Signal Booster




        Need help?                              www.weBoost.com                            Customer Support 866-294-1660                        11
                                                                                           Mon.- Fri. Hours: 7 am to 6 pm MST


                                                        2-Year Warranty
   weBoost Signal Boosters are warranted for two (2) years against defects in workmanship and/or materials.
   Warranty cases may be resolved by returning the product directly to the reseller with a dated proof of
   purchase.
   Signal Boosters may also be returned directly to the manufacturer at the consumer’s expense, with a dated
   proof of purchase and a Returned Material Authorization (RMA) number supplied by weboost. weBoost
   shall, at its option, either repair or replace the product.
   This warranty does not apply to any Signal Boosters determined by weBoost to have been subjected to
   misuse, abuse, neglect, or mishandling that alters or damages physical or electronic properties.
   Failure to use a surge protected AC Power Strip with at least a 1000 Joule rating will void your warranty.
   RMA numbers may be obtained by contacting Customer Support at 1-866-294-1660.




Disclaimer: The information provided by weBoost is believed to be complete and accurate. However, no responsibility is assumed
              by weBoost for any business or personal losses arising from its use, or for any infringements of patents or other rights
              of third parties that may result from its use.




                                     Copyright © 2014 weBoost. All rights reserved.
   U.S. Patent Nos.– 7,221,967; 7,729,669; 7,486,929; 7,409,186; 7,783,318; 8,583,033; 8,583,034; 8,639,180




                                                      3301 East Deseret Drive, St. George, UT 84790
                                                      web: www.weBoost.com email: customer@weboost.com
                                                      phone: 866-294-1660      local: 435-673-5021  fax: 435-656-2432



                                                                                                111257_Connect4G-X_RevFCC_06-30-16



Document Created: 2017-12-13 05:37:26
Document Modified: 2017-12-13 05:37:26

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