User Manual rev3

FCC ID: PWO460001

Users Manual

Download: PDF
FCCID_2182331

TM Cellular Signal Booster 460001/460101 Need help? www.WilsonElectronics.com Tech Support 866-294-1660 Mon.- Fri. Hours: 7 am to 6 pm MST

! ! IT IS VERY IMPORTANT THE SIGNAL BOOSTER UNIT IS DESIGNED TO POWER YOUR SIGNAL FOR USE IN AN INDOOR, TEMPERATURE- BOOSTER USING A SURGE CONTROLLED ENVIRONMENT (LESS PROTECTED AC POWER THAN 150 DEGREES FAHRENHEIT). IT IS STRIP WITH AT LEAST A 1000 NOT INTENDED FOR USE IN ATTICS OR SIMILAR JOULE RATING. LOCATIONS SUBJECT TO TEMPERATURES IN EXCESS OF 150°F. FAILURE TO DO THIS WILL VOID YOUR WARRANTY IN THE EVENT OF A POWER SURGE OR LIGHTNING STRIKE. Installation Instructions for the Following Wilson Electronics Signal Booster: DT4G 700 MHz Band 13 & 17, 800 / 1900 (Ext. PCS) AWS (1700 / 2100) SmartTech ™ Signal Booster Model # 460001 FCC ID: PWO460001 Contents Package Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Optional Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Before Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Find the Strongest Signal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Quick Install - Inside Window Mount Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Installation Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Outside Pole Mount (Best Option) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Outside Wall Mount Option. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Rafter Mount Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Additional Considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 DT4G™ and Desktop Antenna Placement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Troubleshooting & Understanding Lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Additional FAQ. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Safety Guidelines & Recommendations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Signal Booster Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Guarantee and Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Back Cover 2 Need help? www.WilsonElectronics.com Tech Support 866-294-1660 Mon.- Fri. Hours: 7 am to 6 pm MST

Package Contents DT4G Desktop Antenna Outside Panel Antenna Kit 30’ RG6 AC Power Supply Cable (5’ RG-174 comes attached) Outside Panel Antenna Coax Cable 5V / 2.5A Connector (301213) 30’ RG6 coax cables (950630) (Not included with some models) (971129) (314473-0630) (859948) Appearance of device and accessories may vary. Mounting Option Accessories (Included) DT4G Inside Panel Antenna Upgrade (311155-0630) A B C Panel Antenna w/F-Female Connectors RG6 30’ Coax Cable w/F-Male Connectors Required F-Female to SMA Male adapter Tools Required for Installation: (depending on your particular installation, you will need the following tools) 1. Pole mount - 10 mm open-end wrench or adjustable wrench 2. Wall mount or Rafter mount - Drill and 3/16 inch bit, Phillips-head screwdriver Before Getting Started 4. Familiarize yourself with all materials in your product package. This will Before you install your DT4G™ and start allow you to know which pieces are enjoying improved cellular reception referenced in the instructions. in your home or office, please do the following: 5. Identify the location of your best available cellular signal. See page 4. 1. Read through all the installation steps. This will help you know what to 6. Plan where to mount your antenna. expect from start to finish. 2. Watch the YouTube video demonstrating the DT4G Signal Boost installation at: wilsonelectronics.com/ DT4Gvideo 3. Determine the best installation option for your needs. – Outside Pole Mount Option - pg.6 (Best Option) – Outside Wall Mount Option - pg.7 – Rafter Mount Option - pg.8 – Inside Window Mount Option - pg.5 Need help? www.WilsonElectronics.com Tech Support 866-294-1660 3 Mon.- Fri. Hours: 7 am to 6 pm MST

Find the Strongest Cellular Signal Rotate in 45° increments Before you install your DT4G signal booster, you must determine the location of the best available cellular signal. This will affect the location of your Outside Antenna and will help you get the best performance from your DT4G. You can find the strongest signal outside your building, typically at the highest point available, using any of the d. Once you have determined which following methods: direction provides the strongest outside signal, you can install the 1. Best method: Outside Antenna in that general Connect the Outside Antenna to the direction. DT4G signal booster, and the DT4G Good methods: 2.  to the Desktop Antenna. Have one person outside (on the roof for best a. Place calls from several locations results) rotate the Outside Antenna with outside your building. As you move a second person inside the building to different locations, note where near the Desktop Antenna watching the you get the best reception. signal strength on a phone. This allows b. If you have a smart phone, you you to read the signal strength from can download apps that help you nearby cell towers. identify locations of cell phone a. The person inside should have towers or the strongest signal. Go the phone in test mode so the to the App Store and search for numerical signal strength can be “cell signal” to find available apps read. This is more accurate than for your device. the bar indicator. Go to www. wilsonelectronics.com/test-mode- instructions for help in finding the Acceptable method: Check the bar 3.  test mode for your phone. indicator on your cell phone display b. The person on the roof should turn and note where the signal appears the Outside Antenna 45 degrees the strongest. (Note: cell phone bars at a time. Allow 30 seconds for the are only an approximation of signal phone to register with each turn. strength and vary from phone to phone.) Phones can take up to 30 Rotate in 45° increments seconds to reset to a new reading. Be patient and repeat your signal check several times. WAIT 30 SECONDS c. The person inside should note the readings on the phone with each turn. Signal readings usually appear as a negative number. The closer the number gets to zero, the stronger the For additional instructions on finding signal (for example, -86 dB would be the strongest cellular signal, watch the a moderately good reading while -55 installation video at: wilsonelectronics.com/ dB would be an excellent reading, DT4Gvideo and -110 dB would be a weak, or unusable signal). 4 Need help? www.WilsonElectronics.com Tech Support 866-294-1660 Mon.- Fri. Hours: 7 am to 6 pm MST

Quick Install - Inside Window 4. Insert the Outside Antenna into the Mount Option cradle. Additional installation options on pg. 6-8 Find the Strongest Cellular Signal (See page 4 for suggested methods.) Ready to Install Inside Window Mount Wind direct ow fa ce ion of s general cell to wer 1. Select a location on the inside of a window as high as possible and at least 20 feet from where the DT4G will be located. Note that this 5. Connect the supplied coax cable to distance typically requires the window the antenna lead cable on the Outside mount to be in a different room from Antenna. where you will locate the DT4G and Desktop Antenna. The window should face roughly in the direction of the strongest cellular signal (see section headed “Find the Strongest Cellular Signal” on page 4). 6. Route the cable as desired to the location of the DT4G. If you need to Wind ow fa connect both coax cables, use the direct ce ion of s general cell to wer Cable Connector provided. 2. Clean the area on the glass with the alcohol prep pad included in Packet C. 7. Connect the coax cable to the DT4G. Connect the Desktop Antenna to the 3. Insert the suction cups included in DT4G. For instructions on install and Packet C into the holes on the Outside Desktop Antenna placement refer to Antenna cradle using a twisting page 9. motion. Press the suction cups onto the window in the desired location. tw ist th ro ugh tw ist th ro u gh Need help? www.WilsonElectronics.com Tech Support 866-294-1660 5 Mon.- Fri. Hours: 7 am to 6 pm MST

8. Connect the DT4G to a surge protected Installation Options AC power strip with at least a 1000 Joule rating. If your DT4G is working  utside Pole Mount Option O correctly, the lights will be green. (Best Option) 1. Select a location on the roof where the Outside Antenna can be mounted on a pole maintaining at least 20 feet of vertical or horizontal separation from the inside Desktop Antenna. If the lights are orange or red, see Place the desktop signal the “Troubleshooting” section on antenna directly beneath the placement of the Outside page 10. Antenna location NOTE: At least 20 feet of vertical or horizontal separation from the desktop antenna Modern energy efficient dual- is needed pane windows with coatings will weaken the cellular signals as they pass through because of a 2. Find an existing pole or obtain a metal oxide film applied during pole of 1 to 2 inches in diameter. manufacturing. If you have dual- Mounting hardware to attach the pole pane windows with energy efficient to the roof can be purchased from a coatings, we recommend one hardware store or you can purchase of the other mounting options if a Wilson’s pole mount accessory kit, your performance is not to your part #901117. Install the pole in the satisfaction. desired location. 3. Using the hardware in Packet A, slide both brackets onto U-bolt. Tighten nut & washers set onto U-bolt. 6 Need help? www.WilsonElectronics.com Tech Support 866-294-1660 Mon.- Fri. Hours: 7 am to 6 pm MST

4. Fit the assembly onto the pole in your desired location by sliding the second half of the bracket onto the U-bolt and securing it with the lock washers and nuts provided. Be sure the cradle is at the desired height and rotated toward the strongest cellular signal before Rotate in 45° tightening the nuts. Do not over tighten. increments 3. Drill four holes where you marked, using a 3/16-inch bit. Insert the plastic screw anchors provided in Packet B. 5. Connect the supplied coax cable to the antenna lead cable on the Outside Outside Antenna Antenna. bracket 4. Line up the Outside Antenna bracket with the screw anchors. Mount the cradle antenna bracket to the wall using the four screws and four washers provided in Packet B. 6. Route the cable as desired to the location of the DT4G. If you need to wall side view connect both coax cables, use the Cable Connector provided. Secure the cable anchors with ties as needed (ties not provided). anchors Outside Wall Mount Option antenna bracket 1. Select a location on an outside wall as high as possible and at least 5. Connect the supplied coax cable to 20 feet from where the DT4G will the antenna lead cable on the Outside be located. The wall should face in Antenna. roughly the same direction as the strongest cellular signal. Face in roughly the same direction as the strongest cellular signal 6. Route the cable as desired to the location of the DT4G. If you need to connect both coax cables, use the 2. Position the Outside Antenna bracket, Cable Connector provided. from Packet B, on the wall as a template and mark the screw holes with a pencil. Need help? www.WilsonElectronics.com Tech Support 866-294-1660 7 Mon.- Fri. Hours: 7 am to 6 pm MST

Rafter Mount Option Additional Considerations 1. Select a location in the building’s rafters Whichever installation you choose, where the Outside Antenna can be keep the following guidelines in mind to mounted directly above the Desktop maximize your signal strength: Antenna with at least 20 feet vertical 1. Always turn the Outside Antenna so or horizontal separation. The location the Wilson logo is toward the strongest should allow you to mount the Outside cellular signal. The strength of the Antenna roughly in the direction of the signal at the Desktop Antenna (and strongest cellular signal. therefore, how far it will transmit a signal) is dependent upon the signal strength at the Outside Antenna. Be sure to Mount in the general direction of the strongest maximize the strength at the Outside cellular signal Antenna. Rotate in small increments Mount at least 20 feet apart 2. Mount the Outside Antenna bracket to the rafter using the four screws and 2. Maintain a distance of at least 20 feet four washers provided in Packet B from the Outside Antenna to the DT4G (pre-drill if necessary.) unit. Minimum separation of 20 feet If possible, place the Desktop Signal Antenna directly beneath the 3. Connect the supplied coax cable to placement of the Outside Antenna the antenna lead cable on the Outside location. This creates a maximized Antenna. signal zone within the room where the Desktop Antenna remains. Place the desktop signal antenna directly beneath the placement of the Outside 4. Route the cable as desired to the Antenna location location of the DT4G. If you need to At least 20 feet of vertical or horizontal separation connect both coax cables, use the from the desktop antenna is needed Cable Connector provided. 8 Need help? www.WilsonElectronics.com Tech Support 866-294-1660 Mon.- Fri. Hours: 7 am to 6 pm MST

3. Keep the DT4G and the Desktop DT4G and Desktop Antenna Antenna at least 18 inches away Placement from each other with the Wilson logo on the Desktop Antenna facing away 1. Select a location for the DT4G that from the DT4G. is away from excessive heat, direct sunlight, and moisture and has proper ventilation. Recommended locations include on a shelf, in a closet, on a Minimum separation of 18 inches desk or behind it. Be sure the location is near a power outlet. To ensure proper ventilation, keep other objects 4. Do not face the Outside Antenna and at least six (6) inches away. the Desktop Antenna toward each other. This can cause the DT4G 2. Place the DT4G on a desk, table or to show red lights and shut down, other solid surface where you have preventing oscillation or feedback routed the cable from the Outside (see troubleshooting on pg. 13). Antenna. In other words, the Wilson logos on the Outside Antenna and the Desktop Antenna should always be facing away from each other. 3. Attach the coax cable from the Outside Antenna to the DT4G at the DO NOT connector labeled “Outside Antenna.” face the Outside Antenna and the Desktop Antenna toward each other 5. If you do not know how to mount hardware or run coax cable through walls, ceilings and floors, get help from one of Wilson’s certified installers at www.wilsonelectronics.com/installers or from a qualified contractor or electrician. You can also try the Inside 4. Attach the Inside Antenna to the Window Mount option (pg.5), which connector labeled “Inside Antenna.” may be sufficient for your needs. Recommended: Lightning Surge Protector (Sold Separately, part #859992) We recommend you install the Lightning Surge Protector (LSP) close to the DT4G. Attach the cable from the Outside Antenna to the surge protector and ground the surge protector. The LSP is sold separately. Ground Wire Need help? www.WilsonElectronics.com Tech Support 866-294-1660 9 Mon.- Fri. Hours: 7 am to 6 pm MST

5. Ensure the Inside Antenna is facing Troubleshooting & away from both the DT4G and the Understanding Lights Outside Antenna. The DT4G includes four indicator lights, one for each band (for more information about the frequency bands used by your cell Note service provider visit wirelessadvisor.com.) Face Inside Antenna away from DT and All indicator lights will be green, orange Outside Antenna or red. Green indicates the unit is powered and working properly. You always want the lights to be green. 6. Plug in the power supply to the DT4G at the input marked “Power” (next to the “Outside Antenna” connector). Plug the power supply into a surge protected AC power strip with at least a 1000 Joule rating. Important notice: Connect your DT4G AC Power Supply to a surge protected  ed indicates the DT4G has shut R AC power strip with at least a 1000 Joule down to prevent oscillation (feedback). rating. Failure to do this will void your Orange indicates the DT4G is warranty in the event of a power surge or overloaded because it is too close to lightning strike. a cell tower. ! Note: All red light issues must be resolved before orange light issues. Fixing Red Light Issues 7. Check the lights on top of the DT4G. 4 green lights mean you have good If any lights on the DT4G are red or signal. If you do not have green lights, blinking red try 1 or more of the following: see the following Troubleshooting Tips. a) Make sure all connections are tight. b) Reduce the gain of the DT4G by rotating the gain control knob corresponding with the red light. This is done by turning the knob counter- clockwise in small increments, waiting 5 seconds between each adjustment for the DT4G to reset. Continue this adjustment until the light turns green. Wait 5 seconds between each adjustment 10 Need help? www.WilsonElectronics.com Tech Support 866-294-1660 Mon.- Fri. Hours: 7 am to 6 pm MST

IMPORTANT NOTE: Reducing the  coverage, turn the Outside Antenna gain decreases the inside coverage away from the strongest cellular area. If the amount of coverage area is signal in small increments until the sufficient when the green light comes light turns green. on, your installation is complete. c) You need to increase the distance between the Outside Antenna and the Desktop Antenna by moving them horizontally and/or vertically farther apart making sure they are not facing towards each other. If the lights will not respond, turn the gain down in 5 dB increments and move the Outside Antenna. Continue to adjust the gain and antenna positions until the Increase horizontal and/or vertical light turns green. distance c) If the light remains orange or blinking orange, contact the Wilson If the light is green after separating Electronics Technical Support Team for the antennas, increase the gain assistance: 866-294-1660. until the red light comes on. Then slightly decrease the gain until the green light appears. This ensures Lights Off maximum coverage. If one or more of the lights on Signal d) If you get too close to the Inside Booster are off verify power to your surge Antenna you may experience reduced protected power strip. If power and lights signal performance. Increase the are still off this means that the gain has distance between the handset and been turned all the way down and the the Inside Antenna until the light is no band is in Power Save Mode. Increase longer flashing red. the gain until the light turns on. If there are e) If your coverage area is still too small bands that are not being used in the local after separating the antennas, contact coverage area, we recommend turning the Wilson Electronics Technical these frequencies off. This will reduce Support Team for assistance: enegy consumption. 866-294-1660. NOTE: The DT4G can be reset by disconnecting and reconnecting the power supply. Fixing Orange Light Issues For additional descriptions on If any lights on the DT4G are orange or troubleshooting, see the install video at: blinking orange: wilsonelectronics.com/DT4Gvideo a) Turn down the gain control until you get a green light. Wait 5 seconds between each adjustment . b) If the gain is not adequate for good Need help? www.WilsonElectronics.com Tech Support 866-294-1660 11 Mon.- Fri. Hours: 7 am to 6 pm MST

Additional FAQ: Why do I need to maintain at least 20 feet of separation, but no more than 50 feet? OR What hours can I contact tech support? Why do I need to create so much distance Technical Support can be reached from 7:00am between the antennas? to 6:00pm MST, by calling (866-294-1660), or by Antennas connected to a booster create a sphere email, at tech@wilsonelectronics.com of signal. When these sphere’s overlap, a How does weather affect the performance of condition called oscillation occurs. This oscillation my Outside Antenna? can be thought of as noise, which causes the booster to shut down to prevent damage from Water vapor (e.g. rain, fog, snow or other occurring. The best way to keep these spheres precipitation) creates an effective filter to cellular of signal from creating noise is to maintain signal. In times of heavy precipitation, you may separation between your inside and Outside see less performance. Antennas. However – as any cable has loss, What’s the difference between the 800 MHz we recommend that you try to minimize the total and the 1900 MHz bands? How do I know separation to keep within the range of 20-50 feet. which MHz band my cell phone uses? The DT4G works with all major North American United States Carrier Frequency Use cellular providers on the 800 & 1900 MHz frequencies. Traditionally, 800/1900MHz are We recommend visiting www.wirelessadvisor. associated with voice and 3G data; while 700MHz com for information regarding the frequency band and 1700/2100MHz are associated with 4G data. used by your cell service provider in a specific For more detail, refer to wirelessadvisor.com geographical location. ! To Outside Antenna RECOMMENDED: INSTALLING THE LIGHTNING SURGE PROTECTOR (SOLD SEPARATELY) INSTALL THE LIGHTNING SURGE PROTECTOR (LSP) CLOSE TO THE SIGNAL Lightning BOOSTER. ATTACH THE CABLE FROM THE OUTSIDE ANTENNA TO THE Surge Protector SURGE PROTECTOR. ENSURE THE LSP IS PROPERLY GROUNDED. (sold separately) Ground Wire #859992-75 OHM MAY BE PURCHASED AT WWW.WILSONELECTRONICS.COM (not included) OR BY CALLING 800-204-4104. To Signal Booster 12 Need help? www.WilsonElectronics.com Tech Support 866-294-1660 Mon.- Fri. Hours: 7 am to 6 pm MST

Safety Guidelines WARNING: T  o uphold compliance with network protection standards, all active cellular devices must maintain at least 6 feet of separation distance from Panel and Dome antennas and 4 feet of separation distance from Desktop antennas. WARNING: C  onnecting the Signal Booster directly to the cell phone with use of an adapter will damage the cell phone. WARNING: U  se only the power supply provided in this package. Use of a non-Wilson Electronics product may damage your equipment. WARNING: T  he Signal Booster unit is designed for use in an indoor, temperature-controlled environment (less than 150 degrees Fahrenheit). It is not intended for use in attics or similar locations subject to temperatures in excess of that range. WARNING: T  ake care to ensure that neither you nor the pole comes near any power lines during installation. RF SAFETY WARNING: Any antenna used with this device must be located at least 8 inches from all persons. This is a CONSUMER device. BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your provider’s consent. Most wireless providers consent to the use of signal boosters. Some providers may not consent to the use of this device on their network. If you are unsure, contact your provider. You MUST operate this device with approved antennas and cables as specified by the manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from any person. You MUST cease operating this device immediately if requested by the FCC or a licensed wireless service provider. WARNING. E911 location information may not be provided or may be inaccurate for calls served by using this device. This device complies with Part 15 of FCC rules. Operation is subject to two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by Wilson Electronics could void the authority to operate this equipment. Need help? www.WilsonElectronics.com Tech Support 866-294-1660 13 Mon.- Fri. Hours: 7 am to 6 pm MST

Notes: _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ 14 Need help? www.WilsonElectronics.com Tech Support 866-294-1660 Mon.- Fri. Hours: 7 am to 6 pm MST

Signal Booster Specifications DT4G Specifications Model Number 460001 Antenna connectors SMA-male on the Inside Antenna / F-male on the Outside Antenna Antenna impedance 50 Ohms Dimensions 4.5 x 6.44 x 1.19 in. or 11.43 x 16.35 x 3.02 cm Weight 0.4 lbs or 0.18 kg Frequency Frequency 704-746 MHz, 746-787 MHz, 824-894 MHz, 1850-1995 MHz, 1710-1755/2110-2155 MHz Power output for a single phone (uplink) dBm Maximum Power 700 MHz 700 MHz 800 MHz 1900 MHz 1700 MHz Band 17 Band 13 23.7 23.6 24.6 23.3 24.9 Power output for a single received channel (downlink) dBm Maximum Power 700 MHz 700 MHz 800 MHz 1900 MHz 2100 MHz Band 17 Band 13 0.9 -1.0 2.1 6.1 5.8 Noise Figure (typical downlink/uplink) 7 dB nominal Power Requirements 110-240 V AC, 50-60 Hz, 8 W Each Signal Booster is individually tested and factory set to ensure FCC compliance. The Signal Booster cannot be adjusted without factory reprogramming or disabling the hardware. The Signal Booster will amplify, but not alter incoming and outgoing signals in order to increase coverage of authorized frequency bands only. If the Signal Booster is not in use for five minutes, it will reduce gain until a signal is detected. If a detected signal is too high in a frequency band, or if the Signal Booster detects an oscillation, the Signal Booster will automatically turn the power off on that band. For a detected oscillation the Signal Booster will automatically resume normal operation after a minimum of 1 minute. After 5 (five) such automatic restarts, any problematic bands are permanently shut off until the Signal Booster has been manually restarted by momentarily removing power from the Signal Booster. Noise power, gain, and linearity are maintained by the Signal Booster’s microprocessor. Need help? www.WilsonElectronics.com Tech Support 866-294-1660 15 Mon.- Fri. Hours: 7 am to 6 pm MST

30-Day Money-Back Guarantee All Wilson Electronics products are protected by Wilson Electronics 30-day money-back guarantee. If for any reason the performance of any product is not acceptable, simply return the product directly to the reseller with a dated proof of purchase. 2-Year Warranty Wilson Electronics Signal Boosters are warranted for two (2) years against defects in workmanship and/or materials. Warranty cases may be resolved by returning the product directly to the reseller with a dated proof of purchase. Signal Boosters may also be returned directly to the manufacturer at the consumer’s expense, with a dated proof of purchase and a Returned Material Authorization (RMA) number supplied by Wilson Electronics. Wilson Electronics shall, at its option, either repair or replace the product. Wilson Electronics will pay for delivery of the repaired or replaced product back to the original consumer if located within the continental U.S. This warranty does not apply to any Signal Boosters determined by Wilson Electronics to have been subjected to misuse, abuse, neglect, or mishandling that alters or damages physical or electronic properties. Failure to use a surge protected AC Power Strip with at least a 1000 Joule rating will void your warranty. RMA numbers may be obtained by contacting Technical Support at 866-294-1660. Disclaimer: The information provided by Wilson Electronics, LLC is believed to be complete and accurate. However, no responsibility is assumed by Wilson Electronics, LLC for any business or personal losses arising from its use, or for any infringements of patents or other rights of third parties that may result from its use. Copyright © 2014 Wilson Electronics, LLC All rights reserved. U.S. Patent Nos.– 7,221,967; 7,729,669; 7,486,929; 7,409,186; 7,783,318; 8,583,034; 8,583,033 3301 East Deseret Drive, St. George, UT 84790 web: www.WilsonElectronics.com email: tech@wilsonelectronics.com phone: 866-294-1660 local: 435-673-5021 fax: 435-656-2432 16 Need help? www.WilsonElectronics.com Tech Support 866-294-1660 111218_RevP_1.21.14 Mon.- Fri. Hours: 7 am to 6 pm MST


Document Created: 2014-01-21 15:20:03
Document Modified: 2014-01-21 15:20:03
© 2024 FCC.report
This site is not affiliated with or endorsed by the FCC