Manual

FCC ID: PD92011BWLAN

Users Manual

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225839g1.book Page i Wednesday, June 13, 2001 10:45 AM




              b

              Installation Guide
              Compaq 802.11b MultiPort Module

              Document Part Number: 225839-001




              June 2001


              This guide provides information on installing and setting up the
              802.11b MultiPort Module as well as tips on solving common
              problems.


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              © 2001 Compaq Computer Corporation
              Compaq and the Compaq logo Registered in U.S. Patent and Trademark Office.
              Microsoft, Windows, and Windows NT are trademarks of Microsoft
              Corporation in the United States and other countries.
              All other product names mentioned herein may be trademarks of their respective
              companies.
              Compaq shall not be liable for technical or editorial errors or omissions
              contained herein. The information in this document is provided “as is” without
              warranty of any kind and is subject to change without notice. The warranties for
              Compaq products are set forth in the express limited warranty statements
              accompanying such products. Nothing herein should be construed as
              constituting an additional warranty.

              Installation Guide
              First Edition (June 2001)
              Document Part Number: 225839-001


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                                                                            Contents

              1 Getting Started
                    Using a Wireless Local Area Network. . . . . . . . . . . . . . .             1–1
                        Features and Requirements . . . . . . . . . . . . . . . . . . . .        1–2
                    Selecting a Network Mode. . . . . . . . . . . . . . . . . . . . . . . .      1–2
                        Ad Hoc Networking Mode . . . . . . . . . . . . . . . . . . . .           1–3
                        Infrastructure Networking Mode . . . . . . . . . . . . . . . .           1–3

              2 Installing Hardware and Drivers
                    Installing the MultiPort Module and Drivers . . . . . . . . . . 2–1
                    Removing the MultiPort Module . . . . . . . . . . . . . . . . . . . 2–5

              3 Installing Software
                    Preparing for Installation . . . . . . . . . . . . . . . . . . . . . . . . . 3–1
                    Installing Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1




   Installation Guide                                                                               iii


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              A Troubleshooting
                    Using the World Wide Web. . . . . . . . . . . . . . . . . . . . . . . A–1
                    Preparing to Call Technical Support . . . . . . . . . . . . . . . . A–1

              B Regulatory Compliance Notices
                    Wireless Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   B–1
                        Class B Equipment . . . . . . . . . . . . . . . . . . . . . . . . . .         B–2
                        Modifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    B–2
                        Declaration of Conformity for Products
                        Marked with the FCC Logo—United States Only . .                               B–3
                    Canadian Regulatory Wireless Notice . . . . . . . . . . . . . . .                 B–4
                        Class B Equipment . . . . . . . . . . . . . . . . . . . . . . . . . .         B–4
                    European Union Notice . . . . . . . . . . . . . . . . . . . . . . . . . .         B–5
                    Japanese Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    B–6




   iv                                                                              Installation Guide


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                                                                             1
                                                         Getting Started

              The Compaq 802.11b MultiPort Module allows you to access
              wireless Local Area Networks, share a local printer and files with
              others in your network, access the Internet, and roam about the
              office—wire-free.
              This wireless Local Area Network solution is designed for both
              large and small businesses, and it is scalable so that you can add
              users and new network features as your networking needs grow.


   Using a Wireless Local Area Network
              This product is a Local Area Network (LAN) device. A LAN is
              two or more computers that are connected to each other in order
              to share files or common equipment such as a printer or a modem.
              A wireless LAN provides the same functionality of a wired
              network, but it eliminates the need to install networking cables
              and other networking equipment. Not only is a wireless LAN
              easier to deploy, but it also allows for “roaming.”
              For example, when using a portable computer with a Compaq
              802.11b MultiPort Module, you can roam from a conference
              room to an office without being disconnected from the network.




   Installation Guide                                                        1–1


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   Getting Started



   Features and Requirements
              A wireless LAN includes the following features:
              ■     Support for the IEEE 802.11b Standard
              ■     2.4-GHz band operation
              ■     Network speeds up to 11 Mbps
              ■     Wired Equivalent Privacy (WEP) encryption
              To participate in a wireless LAN, you need the following:
              ■     Compaq 802.11b MultiPort Module
              ■     Software CD containing application, drivers, software
                    reference guide, and help file
              ■     A portable computer with a MultiPort, equipped with a
                    CD drive, and running Microsoft Windows 98, Windows Me,
                    or Windows 2000


   Selecting a Network Mode
              A wireless LAN can be configured for two different modes of
              operation. While each method has its advantages, one may be
              better suited for your needs. Review the following configurations
              to determine which mode is best for you and the hardware and
              software you need to build your network.
              ■     Ad hoc networking
              ■     Infrastructure networking




   1–2                                                          Installation Guide


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                                                                          Getting Started



   Ad Hoc Networking Mode
              Also called “peer-to-peer” networking, this mode is the easiest to
              deploy and is ideal for small offices. As a user on this type of
              network, you are able to share files with other employees, print to
              a shared office printer, and access the Internet through a shared
              modem. However, with ad hoc networking your computer is only
              able to communicate with other wireless computers that are
              within range and in your wireless workgroup.
                Advantages             Simple to set up
                                       Cost-efficient
                Disadvantages          Communication is limited to those who are in
                                       range


   Infrastructure Networking Mode
              The key difference between an infrastructure wireless LAN and
              an ad hoc wireless LAN is the addition of one extra element—an
              access point. Unlike “peer-to-peer” networking, where networked
              computers send data directly to each other, networked computers
              using the infrastructure networking mode communicate with each
              other through a dedicated access point.
              The 802.11b MultiPort Module is compatible with any WiFi
              (Wireless Fidelity) interoperability certified access point, such as
              the Compaq WL300, WL400, WL410, and WL510.
              All data transmitted between two computers on the wireless LAN
              passes through the access point.




   Installation Guide                                                                 1–3


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   Getting Started



              Additionally, the access point on the infrastructure wireless LAN
              can provide access to an existing wired LAN. This link allows
              computers on the wireless LAN to access the wired LAN’s
              resources and tools, including Internet access, electronic mail
              delivery, file transfer, and printer sharing.
                Advantages                 Extended range: The access point extends the
                                           range of the wireless LAN. Each computer can
                                           communicate with other computers equipped
                                           for wireless networking that are within the
                                           range of the access point.
                                           Roaming: As you move throughout the
                                           building, the MultiPort Module determines the
                                           best access point to use to ensure continuous
                                           communication with the network.
                                           Network connectivity: An access point can
                                           provide a wireless LAN access to an existing
                                           wired network by bridging the two networks
                                           together. This gives users of the wireless LAN
                                           access to all functions of the wired
                                           network—from file server access to electronic
                                           mail and Internet.
                Disadvantages              As this network mode offers more features, it
                                           requires additional components and setup time
                                           to deploy.
                Requirements               One access point, such as the Compaq
                                           WL300, WL400, WL410, or WL510.




   1–4                                                                    Installation Guide


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                                                                              2
           Installing Hardware and Drivers


      ✎ Before installing the 802.11b MultiPort Module on a new
        computer, the computer software setup process should be
              completed and the operating system should be fully operational.
              Refer to the “Setting Up the Software” section in the Getting
              Started guide included with the computer.


      ✎ IfPCyouCard,haveyoupreviously installed a wireless LAN device, such as a
                             must uninstall the wireless LAN drivers and
              software according to the device manufacturer’s instructions.

              Before installing the 802.11b MultiPort Module hardware, insert
              the software CD, included with the MultiPort Module accessory
              kit, into the CD drive. When the computer is turned on after
              installing the hardware, this ensures that the operating system will
              prompt you for drivers after detecting the new hardware.


   Installing the MultiPort Module and Drivers
              To install the MultiPort Module and essential drivers:
                1. Insert the MultiPort Module software CD into the CD drive.
                2. Turn off the computer.
                3. Disconnect any external devices.
                4. Remove all battery packs.




   Installation Guide                                                         2–1


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   Installing Hardware and Drivers



                5. Remove the Phillips screw securing the MultiPort cover on
                   the computer display 1.
                6. Remove the MultiPort cover by sliding it toward the front of
                   the computer 2, then sliding it to the right 3.




      ✎ The  MultiPort cover should be stored, then reinstalled on the
        display if the MultiPort Module is removed at a later date.




   2–2                                                          Installation Guide


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                                                         Installing Hardware and Drivers



                7. Place the 802.11b MultiPort Module in the MultiPort,
                   making sure to rest the tabs 1 on the back of the module
                   against the rear edge of the MultiPort.
                8. Press down on the rear-left corner of the MultiPort Module 2
                   and slide the module toward the back of the computer 3 until
                   the connectors are seated.


      Ä       CAUTION: Do not slide the 802.11b MultiPort Module any farther
              than the length of the tabs 1 on the back edge of the module.
              Failure to follow this precaution can result in damage to the
              connectors inside the module and computer display.


                9. Install the Phillips screw to secure the MultiPort Module to
                   the display 4.




   Installation Guide                                                               2–3


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   Installing Hardware and Drivers



              10. Open the computer and turn it on. After the operating system
                  is fully operational, Windows should find a new USB device.
                  If Windows does not find the device, press Fn+F2 to turn on
                  the MultiPort Module. At this point the New Hardware
                  Wizard should start and guide you through the process of
                  installing the drivers for the module.


      ✎ The drivers are located in the root directory of the CD (for
        example, if D:\ is your CD drive, the drivers are located in D:\).

              11. Follow the on-screen directions to find and install the drivers.
                  Several dialog boxes are displayed to complete the driver
                  installation and you may also be prompted for your original
                  Windows installation disk.
              12. For computers running Windows 98 or Windows Me:
                  After the drivers are installed, a System Settings Change
                  dialog box is displayed and the operating system prompts you
                  to restart the computer. Select Yes to accept.




   2–4                                                            Installation Guide


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                                                         Installing Hardware and Drivers



   Removing the MultiPort Module
                1. If the MultiPort Module status light is lit, press Fn+F2 to turn
                   off the wireless device.
                2. Turn off the computer, disconnect any external cables, and
                   remove all battery packs.
                3. Remove the Phillips screw securing the MultiPort Module to
                   the display 1.
                4. Press the MultiPort Module release button 2.
                5. Slide the MultiPort Module toward the front of the
                   computer 3, then slide it to the right 4 to remove it.


      Ä       CAUTION: Do not slide the 802.11b MultiPort Module forward or
              backward any farther than the length of the tabs on the back edge
              of the module. Failure to follow this precaution can result in damage
              to the connectors inside the module and computer display.




                6. Install the MultiPort cover and secure it to the display using
                   the Phillips screw.


   Installation Guide                                                                 2–5


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                                                                               3
                                                Installing Software

   Preparing for Installation
              Before installing the software, make sure the hardware and
              drivers are installed. Refer to Chapter 2, “Installing Hardware and
              Drivers,” for more information.
              If you have previously installed a wireless LAN device, such as a
              PC Card, you must uninstall the wireless LAN drivers and
              software according to the device manufacturer’s instructions.
              For each computer that you want to add to the wireless LAN,
              follow the instructions in the sections that apply to your
              computer’s operating system.


      ✎ After completing the installation, refer to the Microsoft Windows
        operating system manual, included with your computer, for
              information on sharing network resources, such as printers.


   Installing Software
                1. After the hardware and drivers have been installed, select
                   Start > Run, enter D:\setup.exe (where D:\ is your CD drive),
                   and select OK. The Welcome dialog box is displayed.
                2. Carefully read the information in the Welcome dialog box
                   and then select Next.
                3. Select Yes to accept the Software License Agreement.




   Installation Guide                                                          3–1


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   Installing Software



                4. Enter the SSID and select Next.


      ✎ All computers on the same wireless LAN must have the same
        SSID. The setup program uses the default SSID “101.” However,
              it is strongly recommended that the SSID be changed to one of
              your choice.

                5. Select the Ad Hoc or Infrastructure network mode in which
                   your computer will operate and select Next (you can change
                   this setting at any time after installation).
                6. Choose one of the following settings from the Encryption
                   (WEP) list:
                    ❏    64-bit—All communication must be WEP encrypted
                         with one of four 64-bit keys. Otherwise it is ignored.
                    ❏    128-bit—All communication must be WEP encrypted
                         with the same 128-bit key. Otherwise it is ignored.
                    ❏    Disabled—WEP-encrypted communication will be
                         ignored (continue with Step 8).
                7. After enabling WEP by selecting 64 or 128 bit, use one of the
                   following methods to enter the encryption keys:
                    ❏    Create a passphrase.
                         a. Select Create with Passphrase.
                         b. Enter a passphrase. The passphrase is a text string
                            with a maximum of 31 characters.
                               The passphrase automatically creates all the
                               appropriate WEP keys needed for data encryption.
                               All clients and access points within the WLAN
                               network must use this same passphrase to
                               communicate.




   3–2                                                             Installation Guide


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                                                                 Installing Software




      ✎ The passphrase is a unique function of the Compaq 802.11b
        MultiPort Module and may not be supported with all WLAN
              access point products. To ensure interoperability, use the Manual
              Entry method for creating the WEP keys or reconfigure the access
              points to use the WEP keys that are generated using the
              passphrase method.

                    ❏    Manually enter the keys.
                         a. Select Manual Entry.
                         b. For 64-bit encryption—Enter Key 1 through Key 4.
                            The manually entered WEP key values are
                            hexadecimal and can only contain the numbers 0–9
                            and the letters a–f. The four keys must be entered in
                            the same order for every client or access point.
                               For 128-bit encryption—Enter a key. The manually
                               entered WEP key values are hexadecimal and can
                               only contain the numbers 0–9 and the letters a–f.
                         c. For 64-bit encryption only—Select the Default Tx
                            Key. When you configure the access point, select the
                            same key to encrypt the data.
                8. Accept or Browse to change the default installation and
                   program folders for the software and select Next. Windows
                   Setup will copy files and install the software.
                9. Select Yes, I want to restart my computer now. Select Finish.




   Installation Guide                                                           3–3


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   Installing Software




      ✎ Aindicates
           green, red, or yellow Wireless Monitor icon in the system tray
                   a successful installation.
              ■ A green icon indicates you are connected to the
                wireless LAN.
              ■ If you are operating in an infrastructure networking
                mode, a red icon indicates your computer is not
                associated with an access point.
                    If you are operating in an ad hoc networking mode, a red icon
                    indicates either no client is within range or no client is within
                    your workgroup.
              ■     A yellow icon indicates the computer is linked to a
                    wireless LAN, but signal strength or quality is
                    diminished. Refer to Appendix A, “Troubleshooting,” for
                    more information.




   3–4                                                              Installation Guide


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                                                                          A
                                                         Troubleshooting

   Using the World Wide Web
              Support services are available on the Internet through the
              Compaq support forum. You can either browse the postings as a
              guest, or register as a user and submit your own questions.
              Compaq responds to questions within one business day.
              To access the Compaq support forum, go to the Compaq Web site
              at http://www.compaq.com.


   Preparing to Call Technical Support
              If you cannot solve a problem using the troubleshooting tips in
              this section, you may need to call technical support. To receive
              the fastest possible solution when you call, run the computer’s
              diagnostic utility. Refer to your computer documentation for
              information on running diagnostics. Refer to the Worldwide
              Telephone Numbers guide included with the computer for
              information about contacting a Compaq authorized dealer,
              reseller, or service provider. Have the following information
              available before calling Compaq:
              ■     Compaq 802.11b MultiPort Module serial number and model
                    name and number
              ■     Applicable error messages
              ■     Add-on options
              ■     Operating system
              ■     Third-party hardware or software


   Installation Guide                                                        A–1


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   Troubleshooting



              ■     Detailed questions
              ■     Technical Support Registration number (if you have
                    previously called Compaq Technical Support for assistance
                    with your product; this number is assigned to you the first
                    time you call Technical Support)
              The following table lists possible problems and the recommended
              solutions.

                                        Solving Problems

     Problem                                Solution
     The wireless monitor icon              ■     Make sure the Multiport Module is seated
     does not appear in the                       correctly. Refer to Chapter 2, “Installing
     system tray.                                 Hardware and Drivers.”
                                            ■     Make sure the MultiPort Module status
                                                  light is solid or flashing green. If the
                                                  MultiPort Module status light is not lit,
                                                  press Fn+F2 to enable the MultiPort
                                                  Module.
                                            ■     Make sure the drivers are installed. Select
                                                  Start > Settings > Control Panel >
                                                  Network and determine if the Compaq
                                                  802.11b Multiport Module is listed as a
                                                  network adapter. Refer to Chapter 2,
                                                  “Installing Hardware and Drivers,” for
                                                  more information on installing drivers.
                                            ■     The wireless monitor icon software may
                                                  not be installed. Refer to Chapter 3,
                                                  “Installing Software,” for more information.
     The system tray Wireless               ■     Make sure your computer and each
     Monitor icon is always red.                  network client to which you are trying to
                                                  connect have the same SSID. The SSID
                                                  is case sensitive.
                                            ■     Make sure your WEP settings are correct.
                                            ■     Make sure you are within range of an
                                                  access point or network client.




   A–2                                                                       Installation Guide


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                                                                             Troubleshooting




                               Solving Problems (Continued)

     Problem                                Solution
     I cannot connect to one of             ■     Make sure each network client is up and
     the users in the network.                    running with a green taskbar icon.
                                            ■     Make sure your WEP settings are correct.
                                            ■     Move your computer closer to the access
                                                  point or other network client.
                                            ■     Make sure the network client you need to
                                                  reach is within range, or within range of
                                                  an access point.
                                            ■     Make sure the network settings are
                                                  correct for your local area network.
                                            ■   The MultiPort Module is not enabled.
                                                Press Fn+F2 to enable the MultiPort
                                                Module.
                                            Contact your network administrator for other
                                            networking issues.




   Installation Guide                                                                    A–3


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                                                                                B
          Regulatory Compliance Notices

   Wireless Notices
              In some situations or environments, the use of wireless devices
              may be restricted by the proprietor of the building or responsible
              representatives of the organization. Such restrictions may
              apply when:
              ■     Using the wireless equipment on airplanes, or
              ■     The risk of interference to other devices or services is
                    perceived as harmful.
              If you are uncertain of the policy that applies on the use of
              wireless equipment in a specific organization or environment
              (such as airports), you are encouraged to ask for authorization to
              use this device prior to turning on the equipment.

      Å       WARNING: Exposure to Radio Frequency Radiation
              The radiated output power of this device is far below the FCC radio
              frequency exposure limits. Nevertheless, the device should be used
              in such a manner that the potential for human contact during
              normal operation is minimized. In order to avoid the possibility of
              exceeding the FCC radio frequency exposure limits, human
              proximity to the antenna should not be less than 20 cm (8 inches)
              during normal operation.




   Installation Guide                                                               B–1


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   Regulatory Compliance Notices



   Class B Equipment
              This equipment has been tested and found to comply with the
              limits for a Class B digital device, pursuant to Part 15 of the
              FCC Rules. These limits are designed to provide reasonable
              protection against harmful interference in a residential
              installation. This equipment generates, uses, and can radiate radio
              frequency energy and, if not installed and used in accordance
              with the instructions, may cause harmful interference to radio
              communications. However, there is no guarantee that interference
              will not occur in a particular installation. If this equipment does
              cause harmful interference to radio or television reception, which
              can be determined by turning the equipment off and on, the user
              is encouraged to try to correct the interference by one or more of
              the following measures:
              ■     Reorient or relocate the receiving antenna.
              ■     Increase the separation between the equipment and receiver.
              ■     Connect the equipment into an outlet on a circuit different
                    from that to which the receiver is connected.
              ■     Consult the dealer or an experienced radio or television
                    technician for help.

   Modifications
              The FCC requires the user to be notified that any changes or
              modifications made to this device that are not expressly approved
              by Compaq Computer Corporation may void the user’s authority
              to operate the equipment.




   B–2                                                            Installation Guide


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                                                         Regulatory Compliance Notices



   Declaration of Conformity for Products
   Marked with the FCC Logo—United States Only
              This device complies with Part 15 of the FCC Rules. Operation is
              subject to the following two conditions: (1) this device may not
              cause harmful interference, and (2) this device must accept any
              interference received, including interference that may cause
              undesired operation.
              For questions regarding your product, contact:
                    Compaq Computer Corporation
                    P. O. Box 692000, Mail Stop 530113
                    Houston, Texas 77269-2000
              Or, call
                    1-800-652-6672 (1-800-OK COMPAQ)
              For questions regarding this FCC declaration, contact:
                    Compaq Computer Corporation
                    P. O. Box 692000, Mail Stop 510101
                    Houston, Texas 77269-2000
              Or, call
                    (281) 514-3333
              To identify this product, refer to the Part, Series, or Model
              number found on the product.




   Installation Guide                                                             B–3


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   Regulatory Compliance Notices



   Canadian Regulatory Wireless Notice
              Operation is subject to the following two conditions:
              ■     This device may not cause harmful interference, and
              ■     This device must accept any interference received, including
                    interference that may cause undesired operation.
              At the time of publication for this document, the following note
              applies to the operation of this product. The requirements are
              subject change.


      ✎ Tointended
             prevent radio interference to the licensed service, this device is
                   to be operated indoors and away from windows to
              provide maximum shielding. Equipment (or its transmit antenna)
              that is installed outdoors is subject to licensing.


   Class B Equipment
              This Class B digital apparatus meets all requirements of the
              Canadian Interference-Causing Equipment Regulations.
              Cet appareil numérique de la classe B respecte toutes les
              exigences du Règlement sur le matériel brouilleur du Canada.




   B–4                                                           Installation Guide


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                                                         Regulatory Compliance Notices



   European Union Notice
              Products with the CE marking comply with the R&TTE Directive
              (1995/5/EC), EMC Directive (89/336/EEC), and the Low Voltage
              Directive (73/23/EEC) issued by the Commission of the
              European Community.
              Compliance with these directives implies conformity to the
              following European Norms (in parentheses are the equivalent
              international standards and regulations):
              ■     EN55022 (CISPR 22)—Electromagnetic Interference
              ■     EN55024 (IEC61000-4-2, 3, 4, 5, 6, 8, 11)—Electromagnetic
                    Immunity
              ■     EN61000-3-2 (IEC61000-3-2)—Power Line Harmonics
              ■     EN61000-3-3 (IEC61000-3-3)—Power Line Flicker
              ■     EN60950 (IEC 60950)—Product Safety
              ■     ETS 300 328—Technical requirements for radio equipment
              ■     ETS 300 826—General EMC requirements for radio
                    equipment
              This product may be used in all EU and EFTA countries unless
              the packaging indicates that it may not be used in France.




   Installation Guide                                                             B–5


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   Regulatory Compliance Notices



   Japanese Notices




   B–6                                                   Installation Guide



Document Created: 2001-06-13 10:49:58
Document Modified: 2001-06-13 10:49:58

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