User Manual

FCC ID: PD5-WAP361

Users Manual

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FCCID_2797838

Quick Start Guide Cisco WAP361 Wireless-AC/N Dual Radio Wall Plate Access Point with PoE

Welcome Thank you for choosing the Cisco WAP361 Wireless-AC/N Dual Radio Wall Plate Access Point with PoE. The Cisco WAP361 is an indoor concurrent dual-band radio 802.11ac and 802.11n access point with integrated PoE switch. -PoE Supplied by UL Listed I.T.E. This guide provides the general layout of the Cisco WAP361, describe how to deploy the Cisco WAP361 in your network, and describe how to configure the Cisco WAP361. For additional information, see www.cisco.com/go/300_wap_resources. Package Contents • Wireless Access Point • Mounting Kit • This Quick Start Guide • Ethernet Cable • Technical Support Contact • Pointer Card China RoHS • EU Directives 1999/5/EC Compliance Information (for EU SKU only) Before You Begin 1 Before you begin the installation, make sure that you have the following equipment and services: • A computer with browser support for: – Internet Explorer 7.0 or later – Chrome 5.0 or later – Firefox 3.0 or later – Safari 3.0 or later • Tools for installing the hardware • FindIt tool for locating the access point • One or more Ethernet network switches with PoE • Mobile devices (iPhone, Android, etc.) via wireless setup SSID. (Configure via Wi-Fi mobile device with a web browser.) 2 Cisco WAP361 Quick Start Guide

Cisco WAP361 Features 2 Front Panel The front panel of the Cisco WAP361 consists of one system LED. For full descriptions of the colors of the lights and their indications, see “Verifying the Hardware Installation”. Back Panel RESET—See “Rebooting the Cisco WAP361 or Resetting to Factory Defaults” for information on the RESET button. PD/LAN0—The Powered Device (PD/LAN0) port is used to power the Cisco WAP361 using PoE. Right-Side Panel The right-side panel of the Cisco WAP361 has a Kensington lock slot. You can use it to attach a cable and lock to the Cisco WAP361. 48V DC—The 48V DC jack is used to connect the power adapter to the Cisco WAP361 if you are not using PoE. Top Panel The top panel of the Cisco WAP361 has the security screw hole. Bottom Panel PSE—The Power Sourcing Equipment (PSE) port is used to power the device that is connected to the Cisco WAP361 through this port. LAN1-4—The RJ-45 Ethernet port is an auto-sensing, Gigabit Ethernet (802.3) port used to connect the Cisco WAP361 to network devices, such as computers, routers, or switches. We strongly recommend that you use a Category 5e or better cable for gigabit connectivity. Default Settings Parameter Default Value Username cisco Password cisco LAN IP Address DHCP address assigned by server Fallback LAN IP 192.168.1.245 Subnetwork Mask 255.255.255.0 Cisco WAP361 Quick Start Guide 3

If you are using a Cisco RV series router, the default range for the DHCP assigned address is from 192.168.1.100 to 192.168.1.254. Any device connecting to the same LAN will be assigned an IP address in this range. Mounting the Cisco WAP361 3 • We recommend that you mount the Cisco WAP361 to a wall or junction box. Placement Tips • Ambient Temperature—To prevent the Cisco WAP361 from overheating, do not operate it in an area that exceeds an ambient temperature of 104°F (40°C). • Air Flow—Both side panels have vents that must be unobstructed to prevent overheating. • Mechanical Loading—The Cisco WAP361 should be level, stable, and secure to prevent it from sliding or shifting out of position. Wall Mounting Cisco WAP361 access points can be mounted on walls and junction boxes, in the vertical orientation with the security screw on the top and the LED which is located above the Cisco logo. STEP 1 If you are mounting the AP directly to a junction box, go to Step 3. For wall mounting, use the mounting bracket as a template to mark 4 Cisco WAP361 Quick Start Guide

the locations of the mounting holes on the bracket. Figure 1 shows the dimensions of the mounting bracket. CAUTION To ensure a safe and secure installation, make sure you are using adequate screws and mount the access point using no less than two screws. Figure 1 Mounting Bracket Dimensions STEP 2 For wall mounting, drill four pilot holes at the mounting hole locations you have marked (at opposite corners of the bracket), and use appropriate anchors (provided in the Mounting Kit) as required. NOTE The pilot hole size varies according to the material, and its thickness, you are fastening. Cisco recommends that you test the material to determine the ideal hole size for your mounting application. STEP 3 Feed the cable(s) from the junction box / wall through the large center cable access hole in the bracket, with the words “NOTICE WALL MOUNT ONLY” facing you as shown in Figure 2. Cisco WAP361 Quick Start Guide 5

Figure 2 Bracket Mounting Direction STEP 4 Position the mounting bracket mounting holes (with the words “NOTICE WALL MOUNT ONLY” facing you) over the screw holes. STEP 5 Insert a screw into each mounting hole and tighten. NOTE Screws supplied in kit (see Figure 3) may not be appropriate for all mounting options. You may need to obtain screws which fit your custom installation. Figure 3 Mounting Bracket Screw Dimensions NOTE Make sure all cables are clear and the bracket sits flush against the wall / junction box. The joint created with the screws must have a minimum pullout force of 20 lbs (9 kg). 6 Cisco WAP361 Quick Start Guide

STEP 6 Connect the Ethernet cable and the power cable (optional) to the access point. STEP 7 With the access point’s LAN1-4 ports facing down and the rear metal side of the access point facing the bracket, gently slide the access point onto the bracket. If properly done, the Kensington lock slot on the AP and the security screw hole on the mounting bracket will be aligned. STEP 8 Insert the security screw (see Figure 4) into the hole on the top of the access point and tighten it till the screw head is flush with the access point's body (see Figure 2). The security screw is provided in the Mounting Kit. Figure 4 Security Screw Dimensions Cisco WAP361 Quick Start Guide 7

Connecting the Cisco WAP361 4 The default configuration of the Cisco WAP361 has the Wi-Fi radio turned on. You can perform the initial configuration using either a wired or wireless connection. This wireless default configuration will not allow traffic between WiFi and Ethernet; users will need to go through the setup wizard to resume the traffic between WiFi and Ethernet. To connect the Cisco WAP361 to the wired network: STEP 1 Connect the Ethernet cable to the Ethernet port of a switch, a router, or a PC. STEP 2 Connect the other end of the network Ethernet cable to the Ethernet port of the Cisco WAP361. STEP 3 If PoE is not provided, plug in the supplied power adapter to provide power to the Cisco WAP361. To connect the Cisco WAP361 to the network wirelessly: STEP 1 Use wireless clients to locate the WAP361’s SSID (CiscoSB-Setup). STEP 2 Use the ‘cisco123’ passkey to access the access point. After installation, all lights should be active. Refer to “Verifying the Hardware Installation” for details about the different lights on the Cisco WAP361. NOTE The system provides a one-time-only access to configure the access point using a wireless connection. 8 Cisco WAP361 Quick Start Guide

Verifying the Hardware Installation 5 To verify the hardware installation, complete the following tasks: • Check the cable connections. • Check the state of the indicator light. Label Activity Description Power Off The WAP361 is out of power. Solid Green The Cisco WAP361 is normal; no wireless client connected. Solid Blue The Cisco WAP361 is normal; at least one wireless client connected. Solid Red The Cisco WAP361 fails to boot with both firmware images. Flashing Green The Cisco WAP361 is booting. Flashing Blue Firmware upgrade is in progress. LAN0-4 Off No Ethernet link. Solid Green Gigabit Ethernet link is active. Solid Amber Fast Ethernet link is active. Flashing Transmitting or receiving data. NOTE If you need help resolving a problem, visit the Cisco Support Community at www.cisco.com/go/smallbizsupport. Cisco WAP361 Quick Start Guide 9

Getting Started with the Configuration 6 To configure the Cisco WAP361, follow these steps to access the the web- based Configuration Utility and then the Setup Wizard from your computer: STEP 1 Connect the Cisco WAP361 to the same network (IP subnet) as your computer. The factory default IP address configuration of the Cisco WAP361 is DHCP. Make sure that your DHCP server is running and can be reached. See “Incorrect IP Address” for troubleshooting information, or if you do not have a DHCP server. STEP 2 Locate the IP address of the Cisco WAP361. a. The Cisco WAP361 can be accessed and managed by Cisco network tools and services including the Cisco FindIT Network Discovery Utility that enables you to automatically discover all supported Cisco devices in the same local network segment as your computer. You can get a snapshot view of each device or launch the product configuration utility to view and configure the settings. For more information, see www.cisco.com/go/findit. b. The Cisco WAP361 is Bonjour-enabled and automatically broadcasts its services and listens for services being advertised by other Bonjour-enabled devices. If you have a Bonjour-enabled browser, such as Microsoft Internet Explorer with a Bonjour plug-in, or the Apple Mac Safari browser, you can find the Cisco WAP361 on your local network without knowing its IP address. You can download the complete Bonjour for Microsoft Internet Explorer browser from Apple’s website by visiting: http://www.apple.com/bonjour/ c. Locate the IP address assigned by your DHCP server by accessing your router or DHCP server. See your DHCP server instructions for more information. STEP 3 Launch a web browser, such as Microsoft Internet Explorer. STEP 4 In the address bar, enter the default DHCP address and press the Enter key. STEP 5 Enter the default user name of cisco and password of cisco in the Username and Password fields. STEP 6 Click Log In. The Wireless Access Point Setup Wizard appears. 10 Cisco WAP361 Quick Start Guide

STEP 7 Follow the Setup Wizard instructions to finish the WAP device installation. We strongly recommend that you use the Setup Wizard for the first installation. For more advanced configurations, see the Administration Guide. A link to the Administration Guide is found in “Where to Go From Here”. Congratulations, you can now start using the Cisco WAP361. Suggested Next Steps 7 In case of an error while installing, try the troubleshooting procedures described in this section. Troubleshooting If you cannot display the web-based Configuration Utility, you can test the ability of the computer to communicate with the Cisco WAP361 by using ping. To use ping on a computer running Windows: STEP 1 Verify that the Cisco WAP361 is powered on and the lights if they do not indicate the appropriate links. STEP 2 Locate the Cisco WAP361’s IP address. While there are different ways to locate the IP address, this procedure uses Cisco FindIT. a. If you have previously downloaded Cisco FindIT, open Internet Explorer and launch Cisco FindIT. For more information on downloading Cisco FindIT, see www.cisco.com/go/findit. b. In the Cisco FindIT display, place your mouse over the device’s name. The Cisco WAP361’s IP address is displayed along with other device information. STEP 3 Open a command window by choosing Start > Run and enter cmd. STEP 4 At the command window prompt, enter ping and the Cisco WAP361’s IP address. In this example, we pinged 192.0.2.10. If successful, you should get a reply similar to the following: Pinging 192.0.2.10 with 32 bytes of data: Reply from 192.0.2.10: bytes=32 time<1ms TTL=128 Cisco WAP361 Quick Start Guide 11

If it fails, you should get a reply similar to the following: Pinging 192.0.2.10 with 32 bytes of data: Request timed out. Possible Cause of Installation Failure No Power Power up the switch and your computer if they are turned off. Make sure that your PoE switch is powered on and the lights indicate that you have a link. See “Verifying the Hardware Installation”. Verify that the devices on your network are not plugged into a switchable outlet. Bad Ethernet Connection Check the state of the indicator lights. See “Verifying the Hardware Installation”. Check the Ethernet cable to ensure that it is firmly connected to your devices. Devices connected by the Ethernet cable can include the WAP devices, and routers, any switches, and your computer. Verify the connected switch has auto-negotiation enabled. The Cisco WAP361 and the switch need the same negotiation parameters set. Bad Image After a new firmware installation, if the POWER light is solid red, which indicates that the device fails to boot with both firmware images, contact system support; see “Where to Go From Here”. Incorrect IP Address The most likely cause of connectivity failure is an incorrect IP address. The Web browser may be pointing to the wrong IP address, or your computer may be configured with an IP address that is not in the same subnet as the Cisco WAP361. Because the factory default IP address configuration is DHCP, make sure that your DHCP server is running and can be reached. You may need to disconnect and reconnect the devices for them to discover their new IP addresses from the DHCP server. You can then query the DHCP server for the new IP address. See Step 2 of “Getting Started with the Configuration” for more information on how to find the DHCP address. Cisco WAP361 Quick Start Guide 12

If the Cisco WAP361 does not receive a DHCP response (there is no DHCP server on your network) after 60 seconds, the Cisco WAP361 will fallback to the following default static IP address: 192.168.1.245 and a default mask of 255.255.255.0. To reach that IP address, be sure that your computer is on the 192.168.1.xxx network. Rebooting the Cisco WAP361 or Resetting 8 to Factory Defaults To reboot your Cisco WAP361: • If the Cisco WAP361 uses a power adapter, with the power on, use the POWER button to reboot the device. The POWER button only functions when the Cisco WAP361 uses a power adapter. • If the power supply is PoE, unplug your Ethernet connection for three seconds and plug it back in. • With the power on, press the RESET button with an opened paper clip for less than 10 seconds, or until the lights go off. – When all the lights go off, release the RESET button. – Release the RESET button as soon as the lights go off, or you will restore the Cisco WAP361 to factory default settings and lose your configurations. To reset the Cisco WAP361 to factory default settings: • With the power on, press and hold the RESET button with an opened paper clip for more than 10 seconds. – All of the lights will go off. – Release the RESET button when the power light turns on. Cisco WAP361 Quick Start Guide 13

Where to Go From Here 9 Support Cisco Support www.cisco.com/go/smallbizsupport Community Cisco Support and www.cisco.com/go/smallbizhelp Resources Phone Support Contacts www.cisco.com/en/US/support/ tsd_cisco_small_business _support_center_contacts.html Cisco Firmware www.cisco.com/go/smallbizfirmware Downloads Select a link to download firmware for Cisco products. No login is required. Cisco Open Source www.cisco.com/go/ Requests smallbiz_opensource_request Cisco Partner Central www.cisco.com/web/partners/sell/smb (Partner Login Required) Product Documentation Cisco WAP361 www.cisco.com/go/300_wap_resources Administration Guide Cisco Power Adapters www.cisco.com/go/wap_accessories For EU lot 26 related test result, please check this web page: www.cisco.com/go/eu-lot26-results. 14 Cisco WAP361 Quick Start Guide

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Americas Headquarters Cisco Systems, Inc. www.cisco.com Cisco has more than 200 offices worldwide. Addresses, phone numbers, and fax numbers are listed on the Cisco website at www.cisco.com/go/offices. 78-21682-01 Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R) © 2015 Cisco Systems, Inc. All rights reserved.


Document Created: 2015-10-22 10:50:47
Document Modified: 2015-10-22 10:50:47
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