User Manual

FCC ID: MSQ-RTAXHP00

Users Manual

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¨ RT-AX88U Wireless-AX6000 Dual Band Gigabit Router Quick Start Guide E13245 / First Edition / July 2017

Table of contents English..............................................................................................3 T-Chinese.........................................................................................xx French...............................................................................................xx Spanish.............................................................................................xx

Package contents RT-AX88U Wireless Router AC adapter Network cable (RJ-45) Quick Start Guide English A quick look at RT-AX88U WiFi LED 3.0 USB 3.0 port LED On/Off button Power LED Wi-Fi On/Off button 5GHz LED USB 3.0 port 2.4GHz LED WAN (Internet) port WAN (Internet) LED LAN 1 ~ 8 ports LAN 1~8 LEDs WPS button USB 3.0 LED (front) Reset button USB 3.0 LED (back) Power (DC-IN) port WPS LED Power button 3

1. Position your wireless router. English For optimal wireless transmission between the wireless router and connected wireless devices, ensure that you: • Place the wireless router in a centralized area for a maximum wireless coverage for the network devices. • Keep the wireless router away from metal obstructions and away from direct sunlight. • Keep the wireless router away from 802.11g or 20MHz only Wi-Fi devices, 2.4GHz computer peripherals, Bluetooth devices, cordless phones, transformers, heavy-duty motors, fluorescent lights, microwave ovens, refrigerators, and other industrial equipment to prevent signal interference or loss. • Always update to the latest firmware. Visit the ASUS website at http://www.asus.com to get the latest firmware updates. • To ensure the best wireless signal, orient the four detachable antennas as shown in the drawing below. 45° 45° WiFi LED 4

2. Prepare your modem. a. Unplug the AC adapter from the power outlet and disconnect it from your cable/ADSL modem. b. Disconnect the network cable from your cable/ADSL modem. c. Reboot your computer (recommended). English Modem c a OFF! b WARNING! Before disconnecting the wires/cables, ensure that your cable/ADSL modem has been turned off for at least two minutes. If your modem has a backup battery, remove it as well. 5

3. Set up your wireless environment. English 3.0 Wall Power Outlet WAN LAN a Power d Modem Laptop LINE LAN RESET PWR c b a. Insert your wireless router’s AC adapter to the DC-IN port and plug it to a power outlet. b. Using another network cable, connect your modem to your wireless router’s WAN port. c. Insert your modem’s AC adapter to the DC-IN port and plug it to a power outlet. d. Using the bundled network cable, connect your computer to your wireless router’s LAN port. Ensure that the WAN and LAN LEDs are blinking. 4. Disable some settings on your computer. a. Disable the proxy server, if enabled. b. Set the TCP/IP settings to automatically obtain an IP address. c. Disable the dial-up connection, if enabled. NOTE: For more details on disabling your computer settings, refer to Frequently Asked Questions (FAQs). 6

Quick Internet Setup (QIS) with Auto-detection The Quick Internet Setup (QIS) function guides you in quickly setting up your Internet connection. NOTE: When setting the Internet connection for the first time, press the Reset button on your wireless router to reset it to its factory default English settings. To use QIS with auto-detection: 1. Log into the Web GUI. The QIS page launches automatically. On the Login Information Setup page, change the router’s login password to prevent unauthorized access to your wireless router. NOTES: • By default, the login username and password for your wireless router's Web GUI is admin. • If QIS does not launch automatically, enter http://router.asus.com in the address bar and refresh the browser again. • The wireless router's login username and password is different from the 2.4GHz/5GHz network name (SSID) and security key. The wireless router's login username and password allows you to log into your wireless router's Web GUI to configure your wireless router's settings. The 2.4GHz/5GHz network name (SSID) and security key allows Wi-Fi devices to log in and connect to your 2.4GHz/5GHz network. 7

2. The wireless router automatically detects if your ISP connection type is Dy- English namic IP, PPPoE, PPTP and L2TP. Key in the necessary information for your ISP connection type. IMPORTANT! Obtain the necessary information from your ISP about the Internet connection type. for Automatic IP (DHCP) for PPPoE, PPTP and L2TP 8

NOTES: • The auto-detection of your ISP connection type takes place when you configure the wireless router for the first time or when your wireless router is reset to its default settings. • If QIS failed to detect your Internet connection type, click Skip to manual setting and manually configure your connection settings. English 3. Assign the wireless network name (SSID) and security key for your 2.4GHz and 5 GHz wireless connection. Click Apply when done. 4. Your Internet and wireless settings are displayed. Click Next to continue. 5. Read the wireless network connection tutorial. When done, click Finish. 9

Connect to the wireless network English There are two ways for your wireless clients (notebook, tablet PC, smartphone and so on) to connect to RT-AX88U’s wireless network. Connect to the wireless network manually To connect to the wireless network manually: 1. Enable the Wi-Fi function on your wireless client to scan for available wireless networks. 2. Select the SSID or network name that you assigned to your RT-AX88U’s net- work. 3. Enter the password and click Connect. Connect to the wireless network through WPS RT-AX88U has a WPS (Wi-Fi Protected Setup) button for you to connect your wireless client to RT-AX88U’s network without entering password. To connect to the wireless network through WPS: 1. Press the WPS button at the back of RT-AX88U. Refer to the section A quick look for the location of the WPS button. 2. Press the WPS button of your wireless client within two minutes or follow the WPS instructions that came with the wireless client. When connecting via WPS, the WPS LED on your router blinks fast. 3. Wait until your router’s WPS LED turns into a solid light indicating a success- fully connection between your router and your wireless client. 10

Managing the router via the ASUSWRT web GUI Your wireless router comes with the intuitive ASUSWRT web graphical user interface (GUI). ASUSWART allows you to easily configure its various features through a web browser such as Internet Explorer, Firefox, Safari, or Google Chrome. @ NOTE: Use the search bar on the bottom of the interface to get more information from ASUS technical support site https://www.asus.com/support @f IMPORTANT: + For more details on using your router‘s Web GUI, refer to the user manual. + Alway check and upgrade firmware to the latest version for better experience. + Visit ASUS Networking video channel for tutorial videos on featured functions.

AiCloud ASUS AiCloud app provides you with access to your data wherever and when— ever you have an Internet connection. It also allows you to access your ASUS WebStorage account via the AiCloud mobile app on your i0 or Android device, or viaa web browser. To install AiCloud: 1. Ensure that your router‘ firmware version is the latest one and supports AiCloud. 2. Download AiCloud app from Google Play or App Store. 3. Install your USB storage device to your router. Refer to section A quick look for the location of the USB ports. 4. Connect your I0S or Android devices to the router through Wi—Fi. The A— Cloud app will automatically guide you through the setup process. 5. You can now access, stream and share to all files in your USB storage. Search ASUS AiCloud for moreinformation. Watch tutorial videos for step—by—step gu‘de. Google Play App Store

Frequently Asked Questions (FAQs) After following the steps, I still cannot access the wireless router’s web graphics user interface (web GUI) to configure the wireless router settings. Ensure that your PC's proxy settings are disabled and your PC'S IP address is obtained from the DHCP server automatically. For details on disabling the proxy settings, visit the ASUS Support site at https://www.asus.com/support. For English details on using the DHCP server to obtain IP addresses automatically, refer to your Windows® or Mac operating system's help feature. The client cannot establish a wireless connection with the router. Out of Range: • Put the router closer to the wireless client. • Try to change the channel settings. Authentication: • Use wired connection to connect to the router. • Check the wireless security settings. • Press the Reset button at the rear panel for more than five seconds. Cannot find the router: •  ress the Reset button at the rear panel for more than five seconds. P • Check the setting in the wireless adapter such as SSID and encryption settings. Cannot access the Internet via wireless LAN adapter. • Move the router closer to the wireless client. • Check whether the wireless adapter is connected to the correct wireless router. • Check whether the wireless channel in use conforms to the channels avail- able in your country/area. • Check the encryption settings. 13

• Check if the ADSL or Cable connection is correct. English • Retry with another Ethernet cable. If the ADSL “LINK” light blinks continuously or stays off, Internet access is not possible - the Router is unable to establish a connection with the ADSL network. • Ensure that all your cables are all properly connected . • Disconnect the power cord from the ADSL or cable modem, wait a few min- utes, then reconnect the cord. • If the ADSL light continues to blink or stays OFF, contact your ADSL service provider. Network name or encryption keys are forgotten. • Try setting up the wired connection and configuring the wireless encryption again. • Press the Reset button of the wireless router for more than five seconds. • Factory default settings: User name 2.4 GHz network 5 GHz network IP address: / Password: SSID: SSID: admin / admin http://router.asus.com/ ASUS_2G ASUS_5G Where can I find more information about the wireless router? • Technical Support site: https://www.asus.com/support • Customer Hotline: Refer to the Support Hotline in this Quick Start Guide 14

Federal Communications Commission Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: • This device may not cause harmful interference. • This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits f or a class B dig ital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. WARNING! Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Prohibition of Co-location This device and its antenna(s) must not be co-located or operating in conjunc- tion with any other antenna or transmitter. This equipment must be installed and operated in accordance with provided instructions and the antenna(s) used for this transmitter must be installed to provide a separation distance of at least 26 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. 15

IMPORTANT NOTE: Radiation Exposure Statement: This equipment complies with FCC radiation ex- posure limits set forth for an uncontrolled environment. End users must follow the specific operating instructions for satisfying RF exposure compliance. To maintain compliance with FCC exposure compliance requirement, please follow operation instruction as documented in this manual. This device within the 5.15 ~ 5.25 GHz is restricted to indoor operations to re- duce any potential for harmful interference to co-channel MSS operations. Canada, Industry Canada (IC) Notices This Class B digital apparatus complies with Canadian ICES-003 and RSS-247. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Radio Frequency (RF) Exposure Information The radiated output power of the ASUS Wireless Device is below the Industry Canada (IC) radio frequency exposure limits. The ASUS Wireless Device should be used in such a manner such that the potential for human contact during normal operation is minimized. This device has been evaluated for and shown compliant with the IC Specific Absorption Rate (“SAR”) limits when installed in specific host products operated in portable exposure conditions. This device has been certified for use in Canada. Status of the listing in the Industry Canada’s REL (Radio Equipment List) can be found at the following web address: http://www.ic.gc.ca/app/sitt/reltel/srch/nwRdSrch.do?lang=eng Additional Canadian information on RF exposure also can be found at the fol- lowing web: http://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf08792.html Canada, avis d’Industry Canada (IC) Cet appareil numérique de la classe B est conforme aux normes NMB-003 et RSS-247 du Canada. Son utilisation est sujette aux deux conditions suivantes : (1) cet appareil ne doit pas créer d’interférences et (2) cet appareil doit tolérer tout type d’interférences, y compris celles susceptibles de provoquer un fonctionnement non souhaité de l’appareil. Informations concernant l’exposition aux fréquences radio (RF) La puissance de sortie émise par cet appareil sans fil est inférieure à la lim- 16

ite d‘exposition aux fréquences radio d‘Industrie Canada (IC). Utilisez le périphérique Wi—Fi de fagon a minimiser les contacts humains lors d‘un fonctionnement normal. Cet appareil été évalué et démontré conforme aux limites de DAS (Débit d‘ab— sorption spécifique) d‘IC lorsquil est installé dans des produits hétes particuliers qgui fonctionnent dans des conditions d‘exposition a des appareils portables. Lutilisation de cet appareil au Canada est autorisée. Pour consulter lentrée cor— respondant a lappareil dans la liste d‘équipement radio (REL — Radio Equipment List) d‘Industrie Canada, rendez—vous sur: http://www.ic.qe.ca/app/sitt/reltel/srch/nwRdSrch.do?lang=eng Pour des informations supplémentaires concernant lexposition aux fréquences radio au Canada, rendez—vous sur: http://www.ic.qe.ca/eic/site/smt—gst.nsf/eng/ sf08792.html Simplified EU Declaration of Conformity ASUSTek Computer Inc. hereby declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/ EU. Full text of EU declaration of conformity is available at https://www.asus.com,/support/. This equipment complies with EU radiation exposure limits set forth for an un— controlled environment. This equipment should be installed and operated with minimum distance 20 cm between the radiator & your body. All operational modes: 2.A4GHz: 802.11b, 802.11g, 802.11n (HT20), 802.11n (HT40) 5GHz: 802.11a, 802.11n (HT20), 802.1 1n (HT40), 802.1 1ac (VHT20), 802.1 1ac (VHT4O0), 802.1 1ac (VHT80) The frequency, mode and the maximum transmitted power in EU are listed below: 2412—2472MHz (802.1 1n HT 40MHz MCS8): 19.937 dBm 5180—5240MHz (802.1 1n HT 40MHz MCS8): 22.840 dBm 5260—5320MHz (802.1 1n HT 40MHz MCSO): 22.841 dBm 5500—5700MHz (802.1 1n HT 40MHz MCS8): 28.790 dBm The device is restricted to indoor use only when operating in the 5150 to 5350 MHz frequency range. AT BE BG CZ DK EE FR DE IS 1E IT EL ES CY LV L1 LT LU HU MT NL NO PL PT RO SI SK TR FI_| SE CH UK HR

ASUS Recycling/Takeback Services ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment. We believe in providing solutions for you to be able to responsibly recycle our products, batteries, other components, as well as the packaging materials. Please go to http://csr.asus. com/english/Takeback.htm for the detailed recycling information in different regions. REACH Complying with the REACH (Registration, Evaluation, Authorisation, and Restric- tion of Chemicals) regulatory framework, we published the chemical substances in our products at ASUS REACH website at http://csr.asus.com/english/REACH. htm. NCC 警語 經型式認證合格之低功率射頻電機，非經許可，公司、商號或使用者均不得 擅自變更頻率、加大功率或變更原設計之特性及功能。低功率射頻電機之使 用不得影響飛航安全及干擾合法通信；經發現有干擾現象時，應立即停用， 並改善至無干擾時方得繼續使用。前項合法通信，指依電信法規定作業之無 線電通信。低功率射頻電機須忍受合法通信或工業、科學及醫療用電波輻射 性電機設備之干擾。 18

Networks Global Hotline Information Region Country Hotline Number Service Hours 09:00-13:00 ; Cyprus 800-92491 14:00-18:00 Mon-Fri France 0033-170949400 09:00-18:00 Mon-Fri 0049-1805010920 0049-1805010923 09:00-18:00 Mon-Fri Germany (component support ) 10:00-17:00 Mon-Fri 0049-2102959911 ( Fax ) Hungary 0036-15054561 09:00-17:30 Mon-Fri 09:00-13:00 ; Italy 199-400089 14:00-18:00 Mon-Fri 09:00-13:00 ; Greece 00800-44142044 14:00-18:00 Mon-Fri Austria 0043-820240513 09:00-18:00 Mon-Fri Netherlands/ 0031-591570290 09:00-17:00 Mon-Fri Europe Luxembourg Belgium 0032-78150231 09:00-17:00 Mon-Fri Norway 0047-2316-2682 09:00-18:00 Mon-Fri Sweden +46-858769407 09:00-18:00 Mon-Fri Finland 00358-969379690 10:00-19:00 Mon-Fri Denmark 0045-38322943 09:00-18:00 Mon-Fri Poland 0048-225718040 08:30-17:30 Mon-Fri Spain 0034-902889688 09:00-18:00 Mon-Fri Portugal 00351-707500310 09:00-18:00 Mon-Fri Slovak Republic 00421-232162621 08:00-17:00 Mon-Fri Czech Republic 00420-596766888 08:00-17:00 Mon-Fri Switzerland-German 0041-848111010 09:00-18:00 Mon-Fri Switzerland-French 0041-848111014 09:00-18:00 Mon-Fri Switzerland-Italian 0041-848111012 09:00-18:00 Mon-Fri 19

Region Country Hotline Numbers Service Hours United King- +44-1442265548 09:00-17:00 Mon-Fri dom Europe Ireland 0035-31890719918 09:00-17:00 Mon-Fri Russia and CIS 008-800-100-ASUS 09:00-18:00 Mon-Fri Ukraine 0038-0445457727 09:00-18:00 Mon-Fri Australia 1300-278788 09:00-18:00 Mon-Fri New Zealand 0800-278788 09:00-18:00 Mon-Fri 09:00-18:00 Mon-Fri 0800-1232787 09:00-17:00 Sat-Sun Japan 0081-570783886 09:00-18:00 Mon-Fri (Non-Toll Free) 09:00-17:00 Sat-Sun Korea 0082-215666868 09:30-17:00 Mon-Fri Thailand 0066-24011717 09:00-18:00 Mon-Fri 1800-8525201 0065-64157917 11:00-19:00 Mon-Fri Asia-Pacific Singapore 0065-67203835 11:00-19:00 Mon-Fri (Repair Status Only) 11:00-13:00 Sat Malaysia 1300-88-3495 9:00-18:00 Mon-Fri Philippine 1800-18550163 09:00-18:00 Mon-Fri India 09:00-18:00 Mon-Sat 1800-2090365 India(WL/NW) 09:00-21:00 Mon-Sun Indonesia 0062-2129495000 09:30-17:00 Mon-Fri 500128 (Local Only) 9:30 – 12:00 Sat 08:00-12:00 Vietnam 1900-555581 13:30-17:30 Mon-Sat Hong Kong 00852-35824770 10:00-19:00 Mon-Sat USA 8:30-12:00 EST Mon-Fri 1-812-282-2787 Canada 9:00-18:00 EST Sat-Sun Americas Mexico 001-8008367847 08:00-20:00 CST Mon-Fri 08:00-15:00 CST Sat 20

Region Country Hotline Numbers Service Hours Egypt 800-2787349 09:00-18:00 Sun-Thu Saudi Arabia 800-1212787 09:00-18:00 Sat-Wed UAE 00971-42958941 09:00-18:00 Sun-Thu Middle East + Turkey 0090-2165243000 09:00-18:00 Mon-Fri Africa South Africa 0861-278772 08:00-17:00 Mon-Fri *6557/00972- 08:00-17:00 Sun-Thu 39142800 Israel *9770/00972- 08:30-17:30 Sun-Thu 35598555 Romania 0040-213301786 09:00-18:30 Mon-Fri Bosnia 00387-33773163 09:00-17:00 Mon-Fri Herzegovina Bulgaria 00359-70014411 09:30-18:30 Mon-Fri Balkan Coun- 00359-29889170 09:30-18:00 Mon-Fri tries Croatia 00385-16401111 09:00-17:00 Mon-Fri Montenegro 00382-20608251 09:00-17:00 Mon-Fri Serbia 00381-112070677 09:00-17:00 Mon-Fri Slovenia 00368-59045400 08:00-16:00 Mon-Fri 00368-59045401 Estonia 00372-6671796 09:00-18:00 Mon-Fri Baltic Coun- Latvia 00371-67408838 09:00-18:00 Mon-Fri tries Lithuania-Kaunas 00370-37329000 09:00-18:00 Mon-Fri Lithuania-Vilnius 00370-522101160 09:00-18:00 Mon-Fri NOTES: • UK support e-mail: network_support_uk@asus.com • For more information, visit the ASUS support site at: https://www.asus.com/support 21


Document Created: 2019-03-25 03:26:18
Document Modified: 2019-03-25 03:26:18
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