OC2L Users Manual

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Users Manual

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LP3.book Page 1 Wednesday, April 12, 2006 4:41 PM OC-2 SERIES OF PRINTERS User's Guide

LP3.book Page 2 Wednesday, April 12, 2006 4:41 PM

LP3.book Page 3 Wednesday, April 12, 2006 4:41 PM TABLE OF CONTENTS OC-2 Printer Views 6 Front View 6 Back View 6 Right Side View 7 Left Side View 7 Setting Up Your Printer 8 Unpacking Your Printer 8 Installing Batteries 8 Removing Batteries 9 Charging the Batteries 9 Determining the Batteries' Condition 10 Loading Printable Media 11 Printing a Self-Test 13 Connecting the Printer 13 Installing a Data Cable 13 Bluetooth and/or 802.11b Parameters 15 Configuring the Printer 15 Using the Belt Clip 16 Installing the Belt Clip 16 Removing the Belt Clip 16 Using the Control Panel 17 Audio Indicators 17 Battery Status LED 18 Power Button/LED 19 Media Function Button/LED 19 Radio Button/LED 20 Reset Button/LED 20 Using a CardReader 21 General Guidelines 21

LP3.book Page 4 Wednesday, April 12, 2006 4:41 PM TABLE OF CONTENTS Using External Charging 22 Overview 22 Maintenance and Troubleshooting 23 Maintenance Guidelines 23 Preventative Maintenance 23 Troubleshooting 24 Help Desk 24 Supplies 25 For more information 25

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LP3.book Page 6 Wednesday, April 12, 2006 4:41 PM OC-2 SERIES OF PRINTERS USER'S GUIDE OC-2 Printer Views Front View Figure X Back View Figure X 6

LP3.book Page 7 Wednesday, April 12, 2006 4:41 PM OC-2 PRINTER VIEWS Right Side View Figure X Left Side View Figure X 7

LP3.book Page 8 Wednesday, April 12, 2006 4:41 PM OC-2 SERIES OF PRINTERS USER'S GUIDE Setting Up Your Printer Use the following information to set up your printer: • Unpacking Your Printer on page 8 • Installing Batteries on page 8 • Loading Printable Media on page 11 • Printing a Self-Test on page 13 • Connecting the Printer on page 13 • Configuring the Printer on page 15 In addition to the steps outlined in each section, additional information may be included if it applies to, or expands upon, the step being discussed. Unpacking Your Printer Before using the printer, remove all packaging material and inspect the printer for possible shipping damage. If the printer has been damaged: • Contact the shipping company and file a damage report. • Contact O’Neil Product Development, Inc. • Keep all shipping materials. Installing Batteries 1. Remove any packaging material (if applicable). 2. Position the battery with its contacts facing toward the battery cavity as shown in Figure X. Figure X Figure X 8

LP3.book Page 9 Wednesday, April 12, 2006 4:41 PM SETTING UP YOUR PRINTER 3. Slide the battery into the battery cavity so that the edge of the battery hits the battery stop as shown in Figure X. The printer beeps one time when the first battery is installed. Do not force the battery into the battery cavity. When inserted properly, the battery easily slides and locks into place. If the battery does not easily slide into place, re- insert the battery. 4. Close the printer's cover. 5. Charge the batteries (batteries are shipped uncharged). For more information, see Charging the Batteries on page 9. Removing Batteries 1. Lift the battery up and out of the battery cavity while sliding it to the left (Figure X). 2. Remove the battery from the battery cavity. Figure X Charging the Batteries If the batteries are low when the printer turns on, the battery status LED displays red. For more information, see Using the Control Panel on page 17. Perform the following procedure to charge the batteries: 1. Verify the battery is installed correctly. 2. Plug the AC adapter into the printer's power port (Figure X). 9

LP3.book Page 10 Wednesday, April 12, 2006 4:41 PM OC-2 SERIES OF PRINTERS USER'S GUIDE Power port Figure X 3. Plug the AC Adapter's power cord into an appropriate power source. 4. Charge the batteries. The Battery Status LED turns red while the batteries are charging and turns green when the batteries are fully charged. One complete charge takes 4 to 5 hours. Determining the Batteries' Condition The battery status LED displays the batteries' condition. When the battery status LED is solid red, the batteries must be charged; when solid orange, the batteries are at low power; when solid green, the batteries are charged. The batteries' voltage varies between 6.2 and 8.4 volts. Figure X For information on battery error conditions, see Using the Control Panel on page 17. 10

LP3.book Page 11 Wednesday, April 12, 2006 4:41 PM SETTING UP YOUR PRINTER Loading Printable Media Media Guidelines Media width Receipt Paper: 2.25” Label Media: Roll capacity diameter Receipt Paper: 2.25” Label Media: Media types Receipt paper media, thermal paper, hang tag stock. * Depending on the type of media used, you may need to configure your printer. For more information, see Configuring the Printer on page 15. Use the following procedure to load printable media: 1. Position the printer so that the O'Neil logo is facing you (Figure X). 2. Press and hold the printhead release button (Figure X). Figure X Figure X 3. Lift the printer's cover. 4. Place the paper roll between the metal paper roll holders as shown in Figure X. Make sure the paper exits “over” the roll and is firmly in place. 5. Unroll enough paper so that paper exits the printer (Figure X). 11

LP3.book Page 12 Wednesday, April 12, 2006 4:41 PM OC-2 SERIES OF PRINTERS USER'S GUIDE Figure X Figure X 6. Close the printer's printhead cover. The printer's printhead cover “snaps” into place when completely closed. 7. Verify the media exits straight. 8. Push the Media Function button one time to advance the media (Figure X). Figure X Figure X 9. At either edge of the printer's printhead cover are serrated corners. Tear the media by pulling up and away from the printer's (Figure X). Warning: The tear bar and printhead cover's surface may be hot and/or sharp. Use caution when handling the printhead and tear bar. Figure X 12

LP3.book Page 13 Wednesday, April 12, 2006 4:41 PM SETTING UP YOUR PRINTER Printing a Self-Test 1. Press and hold the power button for approximately three (3) seconds until printing begins. For information on button functions, see Using the Control Panel on page 17. 2. After printing begins, release the power button. Connecting the Printer The OC-2 printer is designed to transmit and receive data from a host terminal. The host terminal may be your computer, handheld, or laptop. Communication can occur using one of the following methods: • Using a data cable to connect the printer and the host terminal (this page), or Installing a Data Cable 1. Before connecting your printer to a host terminal, verify your printer's settings. For more information, see Printing a Self- Test on page 13. 2. Turn off the printer. 3. Insert the data cable's plug into your printer's data port (Figure 29). Data port Figure X 4. Connect the data cable to the host and/or device you are using. 13

LP3.book Page 14 Wednesday, April 12, 2006 4:41 PM OC-2 SERIES OF PRINTERS USER'S GUIDE Removing a Data Cable 1. Tilt the printer on its side so that the printer's data port is visible (Figure 30). 2. Lift the cable connector's lever and remove the cable. . Data port Figure X 14

LP3.book Page 15 Wednesday, April 12, 2006 4:41 PM SETTING UP YOUR PRINTER Bluetooth and/or 802.11b Parameters Your printer is configured with default factory settings. To determine your printer's radio configuration, print a self-test (For more information, see Printing a Self-Test on page 13). If you have multiple printers, configure them specifically for use in your environment. For proper system operation, set the following parameters on your printer and host computer: 802.11b Parameters • ESS ID • IP Address (if not DHCP) • DHCP • Sub Net Mask • WEP Encryption • Port • Network Type Bluetooth Parameters • Device Name • Authentication • Bondable • Discoverable • Connectable • Encryption For information on setting parameters, see Configuring the Printer on this page. Contact your network administrator to verify the proper radio settings for your environment. Configuring the Printer To configure or upgrade firmware, download the Windows configuration program at www.oneilprinters/support.com. 15

LP3.book Page 16 Wednesday, April 12, 2006 4:41 PM OC-2 SERIES OF PRINTERS USER'S GUIDE Using the Belt Clip Installing the Belt Clip 1. Place the belt clip's head over the printer's swivel mount block (Figure X). 2. Rotate the belt clip clockwise and/or counter-clockwise 180 degrees to lock the belt clip into place (Figure X). Figure X Figure X Removing the Belt Clip 1. Rotate the belt clip so that the belt clip is in the “Up” position as shown Figure X. Figure X 2. Lift the belt clip off the printer. Do not force the belt clip off the printer. When positioned properly, the belt clip easily lifts off the printer. If the belt clip does not easily lift off, re- position the belt clip. 16

LP3.book Page 17 Wednesday, April 12, 2006 4:41 PM USING THE CONTROL PANEL Using the Control Panel The tables on the following pages document the following: • Audio Indicators on page 17 • Battery Status LED on page 18 • Power Button/LED on page 19 • Media Function Button/LED on page 19 • Radio Button/LED on page 20 • Reset Button/LED on page 20 Battery Status Power Button/ Media Function Radio Reset LED LED Button/LED Button/LED Button Audio Indicators Beep(s) Description Action 1 short Printer wakes up. None. 2 short Out of paper. Install paper. 3 short Low battery. Charge battery. 1 very short RF power is on. None. Note: This beep occurs when you press the RF power button and the RF power was off. 2 very short RF power is off. None. Note: This beep occurs when you press the RF power button and the RF power was on. 1 long Boot code is starting or Redownload firmware. restarting. 5 short Error writing comm controller Redownload comm firmware from application. controller after printer resets. 8 short CRC error in firmware. Redownload firmware. 10 short Error writing communication Redownload firmware. controller firmware from boot code. 17

LP3.book Page 18 Wednesday, April 12, 2006 4:41 PM OC-2 SERIES OF PRINTERS USER'S GUIDE Battery Status LED Battery Description Action Status LED Red (solid): • If A/C power is plugged in, • None. Wait for the The batteries charging is in progress. charge LED to turn have less than • If A/C power is not plugged green. 5% power. in, the printer will soon turn • Charge batteries. off. Orange (solid): • If A/C power is plugged in, • None. Wait for the The batteries charging is in progress. charge LED to turn have less than • If A/C power is not plugged green. 25% power. in, indicates the batteries • Charge batteries. are low. Green (solid): • If A/C power is plugged in, None. The batteries charging complete. are near, or at, • If A/C power is not plugged full capacity. in, batteries are well charged. Red to orange Battery voltage is too high. Replace battery. flash - fast Orange flash - Charge has timed out. Restart battery charge slow (battery may be bad). Orange flash - Internal code error. Remove batteries, then fast re-connect A/C power. Orange, red, or When the AC adapter is None. green flash - plugged into the printer's fast power port, the battery status LED flashes orange, red, or green (depending on the battery status LED color that is initially displayed) to indicate the AC adapter is plugged in. 18

LP3.book Page 19 Wednesday, April 12, 2006 4:41 PM USING THE CONTROL PANEL Power Button/LED Power Button Short press If printer is off, turns printer on; if printer is on, turns printer off. Long press (press and Prints a self-test. hold for three to five seconds) Power LED Green Power is on. Off Printer is asleep. Media Function Button/LED Media Function Button Short press If printer is asleep, wakes up printer. If printer is awake, feeds one (1) label. Media Function LED Red flash Media is out; reload media. Red flash - slow (if the Media is in the presenter. printer is configured with the presenter ON) Off Media is present. 19

LP3.book Page 20 Wednesday, April 12, 2006 4:41 PM OC-2 SERIES OF PRINTERS USER'S GUIDE Radio Button/LED Radio Button Short press Toggles radio power off and on. Radio LED* Blue flash - slow* RF power is on and printer is awake. Blue flash - fast* RF power is on and printer is asleep. Blue flash to solid red The printer is out of range of the access point and/or infrastructure. Blue flash to red flash The printer is not correctly configured for the radio it recognizes. Off RF power is off. * If the signal quality option is on (default) and the printer is awake, the amount of time the blue radio LED is on indicates the signal strength. For example, if the blue LED is on 90% of the time, the printer has a very strong signal; however, if the blue LED is on only 10% of the time, the printer has a very weak signal. When the signal quality option is turned on, the blue radio LED indicates signal strength only; it does not indicate whether the printer is awake or asleep as described in the table above. Reset Button/LED Radio Button Short press Re-boots printer and turns power off and on. 20

LP3.book Page 21 Wednesday, April 12, 2006 4:41 PM USING A CARDREADER Using a CardReader Note: The following information applies to printers installed with the CardReader option. CardReader Slot Figure X General Guidelines • To wake up the CardReader, insert a card into the CardReader slot. One short beep indicates the CardReader/ printer is awake. • If you are using a Smart CardReader, insert a card with the gold contacts facing away from the printer and leave the card in CardReader slot. • If you are using a Magnetic CardReader, insert a card with the stripe facing toward the printer, then slowly remove the card from the CardReader slot. • For information on CardReader LED indicators and audio indicators, see Using the Control Panel on page 17. 21

LP3.book Page 22 Wednesday, April 12, 2006 4:41 PM OC-2 SERIES OF PRINTERS USER'S GUIDE Using External Charging (2) Charging contact points Figure X Overview OC-2 printers have two charging contact points located on the side of the printer's case (Figure X). OC-2 printers can be used with various O'Neil accessories such as the swivel lock bracket and the external swivel lock depot charger. When an OC-2 printer is mounted to one of these accessories, the printer's batteries are automatically charged. For more information, see the instruction sheet(s) included with the accessories. Warning: Use of any product not approved by O'Neil Product Development, Inc. for use with their printers could cause damage to the batteries and/or printer and will void the warranty. Failure to observe the instructions and/or warnings specified in the documentation may result in damage to your printer. O'Neil Product Development, Inc. does not accept liability for resulting damages or injuries. 22

LP3.book Page 23 Wednesday, April 12, 2006 4:41 PM MAINTENANCE AND TROUBLESHOOTING Maintenance and Troubleshooting Maintenance Guidelines • Keep the printer in a cool, dry place, away from direct sunlight, high temperature, and moisture. • Do not insert foreign objects into the printer. • Do not operate the printer if it appears damaged. • Do not operate the printer when your hands or body are wet. • Do not operate the printer near water. • To reduce risk of electric shock, unplug the printer and remove the batteries before cleaning. Preventative Maintenance Area Method Interval Printhead/ Use an approved cleaning card. After every ten (10) roller rolls of media. Tear bar Clean thoroughly with 70% After every five (5) isopropyl alcohol on a cotton rolls of media. swab. Exterior Use a soft cloth and mild cleanser As needed. if necessary. Do not use abrasive cleanser, chemicals or scrubbing pads, which can mark your printer's finish. 23

LP3.book Page 24 Wednesday, April 12, 2006 4:41 PM OC-2 SERIES OF PRINTERS USER'S GUIDE Troubleshooting Symptom(s) Action Printer does not print • Verify the printer is turned on. • Recharge or replace the battery. • Verify the battery is properly installed. • Check your cable connections. (if applicable) • Check your radio card connections. If module is installed incorrectly, or configured incorrectly, data will not be transmitted from your host terminal to the printer. Media/paper jam • Open the printhead and reinstall media. • Verify the media is properly installed. For more information, see Loading Printable Media on page 11. • Clean the printhead and the media cavity. Reduced battery capacity • Recharge or replace battery. Media does not feed • Verify the printhead is closed and latched. • Verify the label sensors are not blocked. Printer does not stop at Q • Check your printer's configuration. Mark and/or, printer prints Verify the configuration matches the continuously type of media it is printing on. Help Desk If you need additional assistance, please contact O'Neil Printer Support at (949) 458-0588 ext.302 or e-mail printersupport@oneilinc.com. Please have the following information ready: • Model number • Serial number 24

LP3.book Page 25 Wednesday, April 12, 2006 4:41 PM SUPPLIES Supplies Media Supplies O'Neil Product Development, Inc. offers seven certified grades of paper for use in the printer. Our certified supplies are guaranteed compatible — this important qualification means that rigorous performance and image life testing have been performed. Quality supplies are key to obtaining optimal image quality and print performance. Quality supplies are also the key to extending the life of the printer. O'Neil Product Development strongly recommends using O'Neil Certified Supplies only. For more information, contact O'Neil Printer Supplies Group at (949) 458-6400. Maintenance Supplies We recommend that you follow a regular maintenance schedule using our cleaning card. O'Neil's cleaning cards are designed to effectively remove dirt and other contaminants from the thermal printhead, rollers, and paper path...resulting in a clean, crisp image output — every time. Our cleaning kits remove any adhesive residue (when using linerless labels) in addition to dirt and other contaminants. For more information, contact O'Neil Printer Supplies Group at (949) 458-6400. General Supplies • Use only supplies certified by the Original Equipment Manufacturer (OEM). For OEM supplies, please contact O'Neil at (949) 458-0500. For more information • For more information about using the printer, contact O'Neil at (949) 458-0500, or visit www.oneilprinters.com. 25

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LP3.book Page 27 Wednesday, April 12, 2006 4:41 PM OC-2 SERIES OF PRINTERS USER'S GUIDE Agency Approvals FCC Notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment has been certified to comply with the limits for a Class B computing device, pursuant to FCC Rules. The user is catuioned that changes and modifications made to the equipment without the approval of the manufacturer could void the user's authority to operate this equipment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: To satisfy RF exposure requirements, this device must not be co-located or operating in conjunction with any other antenna or transmitter. This product should be used only with body worn accessories that do not contain metal. This product should only be used with approved body worn accessories. • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Applicable Directive • 89/336/EEC, 73/23/EEC Applicable Standards • EN55022 (1998) • EN55024 (1998) • EN60950 (1992) Applicable Standards • TS001 • AN/NZS3260 27

LP3.book Page 28 Wednesday, April 12, 2006 4:41 PM OC-2 SERIES OF PRINTERS USER'S GUIDE Copyright This manual and any examples contained herein are provided “as is” and are subject to change without notice. O’Neil Product Development, Inc. makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. O’Neil Product Development, Inc. shall not be liable for any errors or for incidental or consequential damages in connection with the furnishing, performance, or use of this manual or the examples herein. This guide is copyrighted. All rights are reserved. This guide may not, in whole or in part, be reproduced, translated, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photographic, or otherwise, without the prior written consent of O’Neil Product Development, Inc. 28

LP3.book Page 29 Wednesday, April 12, 2006 4:41 PM World Headquarters O'Neil Product Development 8 Mason Irvine, CA 92618-2705 Ph: 949.458.0500 Fx: 949.458.0708 Europe 6 Joplin Court, Crownhill Milton Keynes MK8 0JP United Kingdom Ph: +44 (0) 1908 635360 Fx: +44 (0) 1908 635361 AustralAsia 1/8 Railway Terrace Dutton Park QLD 4102 Austalia Ph: +61 (7) 3255 3360 Fx: +61 (7) 3255 3365 WWW.ONEILPRINTERS.COM COPYRIGHT © 2006, O’NEIL PRODUCT DEVELOPMENT, INC. Part Number 1101XX-00X, April 2006, Made in USA


Document Created: 2006-12-14 06:35:05
Document Modified: 2006-12-14 06:35:05
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