user manual

FCC ID: KE3-PIF150-1

Users Manual

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FCCID_4459317

• Regularly recheck the fit to prevent excessive pressure; follow the instructions in this product manual.
• You may need to trim the hair in the area of the contact points. Never shave your pet’s neck; this may lead to a rash
or infection.
• Proper training of your pet is essential to successfully using the system. During the first 2 weeks of training, do not use
the system without direct supervision of your pet.
• The receiver collar should not be on your pet when the system is tested. If it is, your pet may receive an
unintended correction.
• The boundary zone must be tested whenever an adjustment is made to the transmitter setting to prevent unintended
corrections to your pet.
• Always remove your pet’s receiver collar before performing any fence transmitter testing. This will prevent
unintended corrections.
• To prevent an unintended correction, after the boundary flags have been placed, be sure to set the static correction
on the receiver collar back to level 1, which is tone only.
• To prevent an unintended correction, remove the receiver collar from your pet when indoors.
• Never remove power from the system when the collar is on the pet. This may activate the receiver collar.
• Radio Systems Corporation recommends the use of an Uninterruptible Power Supply (UPS) for use with your wireless
fence. Should the power go out at your home, your pet will be unprotected. Power outages can be unpredictable,
and the use of a UPS will provide you with some time to properly restrain your pet.
In rare instances, if your pet is near the boundary at the time when the power fails, it is possible that your pet will receive a
correction. This correction will stop after a 15 second timeout period has been reached. This is due to the operation of the
collar: the collar is activated by the absence of the containment signal.
While results will vary depending on the UPS manufacturer’s specifications the following are typical examples to guide
your choice of UPS:
• Using a 400 VA UPS a consumer should expect 3 hours of backup time.
• Using a 900 VA UPS a consumer could expect 8 hours of backup time.
If settings below maximum fence size are used, additional backup time will result. At minimum fence size settings backup
time may be more than two times the backup time estimated at maximum fence size.
• Do not place anything on the top of the transmitter or cover any ventilation holes. This may overheat the transmitter
and cause early transmit failure.
• Do not place transmitter in a closet or any other confined, unventilated area.
• Do not place transmitter on or near a metal surface.

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What’s Covered
Components��5
You May Also Need��5
How the System Works��6
Key Definitions��6
Operating Guide��7
Step 1: Set Up the Transmitter��7
Step 2: Prepare the Receiver Collar��8
Step 3: Adjust the Pet Area to Desired Size�� 10
Step 4: Place the Boundary Flags��11
Step 5: Fit the Receiver Collar�� 12
Training�� 13
Day 1�� 14
Days 2–4�� 14
Days 5–8�� 14
Days 9–30�� 14
Taking Your Pet Out of the Pet Area�� 15
Wireless–to–Go�� 15
Troubleshooting�� 16
Terms of Use and Limitation of Liability �� 18
Compliance�� 18
Customer Care International�� 18
Battery Disposal�� 18
Important Recycling Advice�� 19
Perchlorate Battery�� 19
Warranty�� 19

4 1-800-732-2677

Operating Guide
Step 1: Set Up the Transmitter
Important: You may need to move the transmitter several times before determining the final location. The transmitter is located
at the exact center of the pet area.
Place the transmitter:
• At least 2 feet above the floor, on the ground floor of your home.
• In a dry, well ventilated, protected area.
• In an area where temperatures do not fall below -10°F (-23°C) or above 104°F (40°C).
• Mounted to a wall, on a non-metal table or other hard surface to ensure proper ventilation (1A).
• At least 3 feet from large metal objects, as these items may reduce the size and shape of your pet area (1B). Placing the transmitter inside a
metal building or shed can reduce the maximum range of the system.

• Do not place anything on top of transmitter or cover any ventilation holes. This may overheat the transmitter and cause
early transmit failure.
• Do not place transmitter in a closet or any other confined, unventilated area.
• Do not place transmitter on or near a metal surface.

1A 1B 1C 1D 1E

3ft.

Wall
Mount

Mounting
Tabletop Bracket

Wall Mount the Transmitter
1. Place bracket against the wall in position to be hung (1C).
2. Mark the hole locations.
3. If mounting directly to the wall studs, drill 1/16 in. pilot holes for the screws. Anchors would not be needed. If mounting to dry wall using the
mounting anchors, drill 1/4 in. holes and insert anchors completely into the holes.
4. Screw bracket to the wall.
5. Place the bottom edge of transmitter against the bracket making sure the screw recesses are over the bracket hooks on both sides.
6. Rotate transmitter up and push firmly until the top latch locks into place (1D).
To maximize your pet area, make sure the boundary switch is on “+” and the boundary control dial is set to “8” (1E). Plug power adaptor into
power jack and standard 120 volt outlet. Turn the transmitter ON.
The transmitter has a built in power loss alarm. This alarm sounds an intermittent tone alarm indicating power has been removed from the
transmitter. The alarm will sound for at least 20 minutes. If power is removed from the unit, your pet is no longer contained.
There are two ways to turn off the power loss alarm:
1. Plug the power cord back into a functional 120 volt outlet. The unit assumes power has been suspended because of an accident such as a
child unplugging the cord, thus sounding the tone.
2. Unplug transmitter power adaptor from the power jack located on the bottom of the transmitter, indicating power is intentionally being suspended.
When your power is restored, be sure to reconnect the power adaptor into the power jack of your transmitter.

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Receiver Collar Status Indicators
The receiver collar status indicator light along with the receiver collar alarm tone are used to determine the battery status, and the correction
type. Refer to the receiver collar status indicator table below to understand the status lights and tones for the receiver collar.
During normal operation, the receiver collar indicator light will flash for the first 30 seconds after a battery is installed or the receiver is turned on
to indicate the battery status as shown in the table below.

Receiver Collar Status Indicator Table

Status Light Alarm Tone Condition

Installing Battery and Turning Unit On

Continuous green or red (5 seconds duration) No tone Indicates battery status

Slow blinking green every 4 to 5 seconds
No tone Indicates good battery
(for the first 30 seconds)

Slow blinking red every 4 to 5 seconds No tone Indicates low battery

Receiver Activation Status

Fast pulsating green (3 flashes per second) Warning tone Warning tone

Tone for duration of Static correction being
Fast pulsating red (3 flashes per second)
static correction delivered up to 15 seconds

Over correction protection;
Continuous green (10 seconds) No tone
collar locked for 10 seconds

Low Battery Status

Slow blinking red every 4 to 5 seconds No tone Indicates low battery

Function and Response Table
Indicator Light Response Static Correction Level Receiver Collar Function

1 Red Flash 1 No Static Correction, Tone Only

2 Red Flashes 2 Low Static Correction

3 Red Flashes 3 Medium-Low Static Correction

4 Red Flashes 4 Medium Static Correction

5 Red Flashes 5 Medium-High Static Correction

6 Red Flashes 6 High Static Correction
Slow blinking green every 4 to 5 seconds Indicates Battery Status
(for the first 30 seconds) Green = Good
Indicates Battery Status
Slow blinking red every 4 to 5 seconds
Red = Replace

Over Correction Protection
If your pet enters the boundary zone or continues anywhere beyond the pet area, this feature limits the static correction duration to 15 seconds.
While the system locks out further static correction, the green light will remain on for 10 seconds.
In the unlikely event that your pet leaves the pet area, he will not receive a static correction upon return to the pet area.

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Taking Your Pet Out of the Pet Area 6E
Important: Remove the receiver collar and leave it at home.
Once your pet learns the boundary zone, he will be reluctant to cross it for
walks or car rides.
Option 1:
Replace the receiver collar with a regular collar. Put your pet in a car that is
within the pet area and drive him out of the pet area (6E).
Option 2:
Replace the receiver collar with a regular collar and leash. Walk your pet out
of the pet area while giving a command such as “OK” at a specific place along
the boundary zone (the end of your driveway, sidewalk, etc.). Always leave the pet area from the same spot in your yard with a leash and your
pet will associate leaving the pet area only on a leash, only at this spot, and only with a person. You may initially need to convince your pet to
leave the pet area with a treat and lots of praise.
Note: You may also carry your pet out of the pet area.
Congratulations! You have now completed the training program. You are both ready to enjoy more freedom. Just make sure to continue to
check the tightness of the receiver collar and remove it when it is not in use.

Wireless–to–Go
Your PetSafe® Free to Roam Wireless Fence™ system is completely portable. Follow the set-up procedures wherever you wish to have
containment of your pet. Reestablish the pet area and mark it with boundary flags so your pet knows his boundary zone. Place the transmitter
indoors at least 3 feet from large metal objects.
Note: If setting up in a metal building or vehicle, the maximum size of the pet area may be reduced. Be sure to remove the receiver collar
battery before turning off the transmitter. If you want to power the transmitter from a car or other DC source, use an inverter rated for 50 watts
or more.

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Troubleshooting

The receiver collar tone is not sounding • The tone may be difficult to hear in a noisy environment.
when setting up the boundary zone. • Use test light as explained in the “test light instructions” section, and use it to
determine the location of boundary zone.
• Check that the transmitter is set up according to directions and install a new
receiver collar battery.

The receiver collar tone is not sounding • Check that the transmitter is plugged into a working 120 volt outlet,
or administering a static correction. turned on, the power light is on, and the transmitter controls are set at your
desired settings.
• Check receiver battery to make sure it is installed properly.
• Replace the battery.

The receiver collar tone is • Check that the transmitter is plugged into a working standard 120 volt outlet,
sounding everywhere. turned on, the power light is on, and the transmitter controls are set at your
desired settings.

The receiver collar tone is sounding • It is recommended to remove the receiver collar from your pet when indoors
inside the house. to avoid activation of the receiver collar.
• Make sure the transmitter is on and set up according to the directions.
• Ensure the entire house is within the pet area. The transmitter may need to be
moved to adjust the pet area to include the entire house.
• If relocating the transmitter, remove the receiver collar from your pet before
turning the transmitter off.

My pet is receiving a static correction in • Remove the receiver collar from your pet when placing him in his metal crate.
his metal crate. • The receiver collar activates when it loses the transmitter signal. The metal
crate may block the transmitter signal which causes the receiver collar
to activate.

The boundary zone seems to fluctuate. • This is normal for the electromagnetic field of the Free to Roam Wireless
Fence™ system. The field may be affected by surrounding “electronic noise,”
which can cause it to fluctuate up to 5%.
• The location the receiver collar activates is influenced by the speed and
orientation of the receiver collar as your pet enters the boundary zone.

The receiver collar activates in the middle • The receiver collar activates when it loses the transmitter signal. This
of the yard. sometimes occurs if a large metal object is between the receiver collar and
transmitter, if the orientation of the receiver collar changes near the boundary
zone, or if the surrounding “electronic noise” interferes with the signal. If
this continues to occur, consider relocating the transmitter and resetting the
pet area.

The receiver collar tone is sounding • Make sure the static correction level is set at 2 or above.
but my pet is not responding to the • Test the receiver collar with the test light.
static correction. • If the test light flashes, check the fit of the receiver collar.
• Trim your pet’s fur where the contact points touch the neck and/or switch to
the longer contact points.
• Increase the static correction level.
• Repeat training steps to reinforce training.

My pet reacts strongly to the static • Lower the static correction level.
correction and has become fearful. • Make sure you are in control of the situation when your pet receives his first
static corrections (have him on a leash attached to a separate, non-metallic
collar) and lead him into the pet area and praise him. If your pet remains
fearful, suspend training and start again the next day. Make sure to end all
training sessions on a positive note with lots of praise and play.

16 1-800-732-2677

Important Recycling Advice
Please respect the Waste Electrical and Electronic Equipment regulations in your country. This equipment must be recycled. At the end of
the product life, do not place it in the normal municipal waste system. Please check the regulations in your area or return it to where it was
purchased so that it can be placed in our recycling system. If these options are not possible, please contact the Customer Care Center for
further information.

Perchlorate Battery
Perchlorate Material—special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate.

Warranty
One Year Non-Transferable Limited Warranty
This Product has the benefit of a limited manufacturer’s warranty. Complete details of the warranty applicable to this Product and its terms can
be found at petsafe.com and/or are available by contacting your local Customer Care Center.
United States and Canada—Radio Systems Corporation, 10427 PetSafe Way, Knoxville, TN 37932 USA
Australia/New Zealand—In compliance with the Australian Consumer Law, Warranties Against Defects, effective January 1, 2012,
warranty details of this Product are as follows:
One Year Non-Transferable Limited Warranty
What is covered: Radio Systems Australia Pty Ltd. (hereinafter referred to as “Radio Systems”) warrants to the original retail purchaser, and
not any other purchaser or subsequent owner, that its product, when subject to normal and proper residential use, will be free from defects in
material or workmanship for a period of one (1) year from the purchase date. An “original retail consumer purchaser” is a person or entity who
originally purchases the Product, or a gift recipient of a new product that is unopened and in its original packaging. When serviced by Radio
Systems Customer Service, Radio Systems covers labour and parts for the first year of ownership; after the first year, a service or upgrade
charge will apply relative to replacement of the product with new or refurbished items at Radio Systems’ sole discretion.
The limited warranty is non-transferable and shall automatically terminate if the original retail consumer purchaser resells the Radio Systems
product or transfers the property on which the Radio Systems product is installed. This Limited Warranty excludes accidental damage due to
dog chews; lightning damage; or neglect, alteration, and misuse. Consumers who purchase products outside of Australia, New Zealand, or
from an unauthorised dealer will need to return the Product to the original place of purchase for any warranty issues.
Please note that Radio Systems does not provide refunds, replacements, or upgrades for change of mind, or for any other reason outside of
these Warranty terms.
Claims Procedure: Any claim made under this Warranty should be made directly to Radio Systems Australia Pty Ltd. Customer Care Centre at:
Radio Systems Australia Pty Ltd.
PO Box 3442, Australia Fair
QLD 4215, Australia

Australia Residents: 1800 786 608
New Zealand Residents: 0800 543 054
Email: aus-info@petsafe.net

To file a claim, a proof of purchase must be provided. Without a proof of purchase, Radio Systems will not repair or replace faulty components.
Radio Systems requests the Consumer to contact the Radio Systems Customer Care Centre to obtain a Warranty Return number, prior to
sending the Product. Failure to do so may delay in the repair or replacement of the Product.
If the Product is deemed to be faulty within 30 days from date of original purchase, Radio Systems will organise for a replacement to be sent in
advance of returning the faulty Product. A Post Bag will be included with the replacement Product for the return of the faulty Product. The Product
must be returned within 7 days of receiving the replacement. If the Product is deemed to be faulty after 30 days from the date of original
purchase, the consumer will be required to return the Product to Radio Systems at the consumer’s own expense. Radio Systems will test and
replace the faulty unit or its components and return to the consumer free of charge, provided the Product is within its said warranty period. This
warranty is in addition to other rights and remedies available to you under the law. Radio Systems goods come with guarantees that cannot be
excluded under the Australia Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.
Should you have any queries or require any further information, please contact our Customer Care Centre on 1800 786 608 (Australia) or
0800 543 054 (New Zealand).

petsafe.com 19

Radio Systems Corporation
10427 PetSafe Way
Knoxville, TN 37932
+1 (800) 732-2677
petsafe.com
For a list of patents protecting this product, please visit
radiosystemscorporation.com/patents
L400-2434
©
2019 Radio Systems Corporation

Packaging Documentation and Approval Form

DOCUMENT INFORMATION

Part Number / Revision: 400-2434 Revision Description: SIOC changeover

Created by: Greg White Category Contact: Jill Weinstein

Initial Release to Production ECO Number: RSC18419

PRINTING SPECIFICATIONS

Material: 100g wood free paper

Printing/Ink Colors: K x K
Finishing: Die cut, fold, 2 saddle stitch, bulk pack

APPROVAL

Vendor Name: Lemay lnternational Co.,Ltd. Submitted by: Cherry Pan 06 / 01 / 2019
RSC Evaluator: T. Strickland 06 / 03 / 2019

COMMENTS (IF APPLICABLE)

20 pp self cover

403-203/3

Document Created: 2019-09-26 04:32:18
Document Modified: 2019-09-26 04:32:18

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