Manual 3

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Users Manual

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Using the Web-Based Advanced User Interface Downloading a New Version of Firmware If you click the “Check Firmware” button and a new version of firmware is available, you will see a screen similar to the one below: 1. To download the new version of firmware, click “Download”. 2. A window will open that allows you to select the location where you want to save the firmware file. Select a location. You can name the file anything you want, or use the default name. Be sure to locate the file in a place where you can locate it yourself later. When you have selected the location, click “Save”. 67

Using the Web-Based Advanced User Interface 3. When the save is complete, you will see the following window. 1 Click “Close”. 2 3 4 5 section The download of the firmware is complete. To update the firmware, 6 follow the next steps in “Updating the Router’s Firmware”. 7 Updating the Router’s Firmware 8 1. In the “Firmware 9 Update” page, click “Browse”. A window will open that allows 10 you to select the location of the firmware update file. 2. Browse to the firmware file you downloaded. Select the file by double-clicking on the file name. 68

Using the Web-Based Advanced User Interface 3. The “Update Firmware” box will now display the location and name of the firmware file you just selected. Click “Update”. 4. You will be asked if you are sure you want to continue. Click “OK”. 5. You will see one more message. This message tells you that the Router may not respond for as long as one minute as the firmware is loaded into the Router and the Router is rebooted. Click “OK”. 6. A 60-second countdown will appear on the screen. When the countdown reaches zero, the Router firmware update will be complete. The Router home page should appear automatically. If not, type in the Router’s address (default = 192.168.2.1) into the navigation bar of your browser. 69

Using the Web-Based Advanced User Interface 1 Changing System Settings The “System Settings” page is where you can enter a new administrator password, set the time zone, enable remote 2 management, and turn on and off the NAT function of the Router. 3 Setting or Changing the Administrator Password The Router ships with NO password entered. If you wish to add a 4 password for greater security, you can set a password here. Write down your password and keep it in a safe place, as you will need it if you need to log into the Router in the future. It is also recommended 5 that you set a password if you plan to use the remote management section feature of your Router. 6 7 8 9 Changing the Login Time-Out Setting 10 The login time-out option allows you to set the period of time that you can be logged into the Router’s advanced setup interface. The timer starts when there has been no activity. For example, imagine you have made some changes in the advanced setup interface, then left your computer alone without clicking “Logout”. Assuming the time-out is set to 10 minutes, 10 minutes after you leave, the login session will expire. You will have to log into the Router again to make any more changes. The login time-out option is for security purposes and the default is set to 10 minutes. Note: Only one computer can be logged into the Router’s advanced setup interface at one time. 70

Using the Web-Based Advanced User Interface Setting the Time and Time Zone The Router keeps time by connecting to a Simple Network Time Protocol (SNTP) server. This allows the Router to synchronize the system clock to the global Internet. The synchronized clock in the Router is used to record the security log and control client filtering. Select the time zone that you reside in. You have the option to select a primary and a backup NTP server to keep your Router’s clock synchronized. Select your desired NPT server from the drop-down box, or simply keep it as is. If you reside in an area that observes daylight saving, then place a check mark in the box next to “Enable Daylight Saving”. The system clock may not update immediately. Allow at least 15 minutes for the Router to contact the time servers on the Internet and get a response. You cannot set the clock yourself. Enabling Remote Management Before you enable this advanced feature of your Belkin Router, MAKE SURE YOU HAVE SET THE ADMINISTRATOR PASSWORD. Remote management allows you to make changes to your Router’s settings from anywhere on the Internet. There are two methods of remotely managing the Router. The first is to allow access to the Router from anywhere on the Internet by selecting “Any IP address can remotely manage the Router”. By typing in your WAN IP address from any computer on the Internet, you will be presented with a login screen where you need to type in the password of your Router. The second method is to allow a specific IP address only to remotely manage the Router. This is more secure, but less convenient. To use this method, enter the IP address you know you will be accessing the Router from in the space provided and select “Only this IP address can remotely manage the Router”. Before you enable this function, it is STRONGLY RECOMMENDED that you set your administrator password. Leaving the password empty will potentially open your Router to intrusion. 71

Using the Web-Based Advanced User Interface Advanced Feature: The “Remote Access Port” option allows you to 1 configure the desired “Remote Access Port for Remote Management” feature. The default access port is set to port 80. 2 3 4 5 section Enabling/Disabling NAT (Network Address Translation) 6 Note: This advanced feature should be employed by advanced users only. 7 Before enabling this function, MAKE SURE YOU HAVE SET THE ADMINISTRATOR PASSWORD. Network Address Translation (NAT) is the method by which the Router shares the single IP address assigned 8 by your ISP with the other computers on your network. This function should only be used if your ISP assigns you multiple IP addresses or 9 you need NAT disabled for an advanced system configuration. If you have a single IP address and you turn NAT off, the computers on your network will not be able to access the Internet. Other problems may 10 also occur. Turning off NAT will not affect your firewall functions. 72

Using the Web-Based Advanced User Interface Enabling/Disabling UPnP UPnP (Universal Plug-and-Play) is yet another advanced feature offered by your Belkin Router. It is a technology that offers seamless operation of voice messaging, video messaging, games, and other applications that are UPnP-compliant. Some applications require the Router’s firewall to be configured in a specific way to operate properly. This usually requires opening TCP and UDP ports, and in some instances, setting trigger ports. An application that is UPnP-compliant has the ability to communicate with the Router, basically “telling” the Router which way it needs the firewall configured. The Router ships with the UPnP feature disabled. If you are using any applications that are UPnP-compliant, and wish to take advantage of the UPnP features, you can enable the UPnP feature. Simply select “Enable” in the “UPnP Enabling” section of the “Utilities” page. Click “Apply Changes” to save the change. Enabling/Disabling Auto Firmware Update This innovation provides the Router with the built-in capability to automatically check for a new version of firmware and alert you that the new firmware is available. When you log into the Router’s advanced interface, the Router will perform a check to see if new firmware is available. If so, you will be notified. You can choose to download the new version or ignore it. 73

Manually Configuring Network Settings Set up the computer that is connected to the cable or DSL modem 1 FIRST using these steps. You can also use these steps to add computers to your Router after the Router has been set up to connect 2 to the Internet. Manually Configuring Network Settings in Mac OS up to 9.x 3 1. Pull down the Apple menu. Select “Control Panels” and select “TCP/IP”. 4 2. You will see the TCP/IP control panel. Select “Ethernet Built-In” or “Ethernet” in the “Connect via:” drop-down menu (1). 5 6 3. Next to “Configure” (2), (1) section if “Manually” is selected, your Router will need to (2) 7 be set up for a static IP connection type. Write 8 the address information in the table below. You will need to enter 9 this information into the Router. 10 4. If not already set, at “Configure:”, choose “Using DHCP Server”. This will tell the computer to obtain an IP address from the Router. 5. Close the window. If you made any changes, the following window will appear. Click “Save”. Restart the computer. When the computer restarts, your network settings are now configured for use with the Router. 74

Manually Configuring Network Settings Manually Configuring Network Adapters in Mac OS X 1. Click on the “System Preferences” icon. 2. Select “Network” (1) from the “System Preferences” menu. 3. Select “Built-in Ethernet” (2) next to “Show” in the Network menu. (1) (5) (2) (3) (4) 75

Manually Configuring Network Settings 4. Select the “TCP/IP” tab (3). Next to “Configure” (4), you should 1 see “Manually” or “Using DHCP”. If you do not, check the PPPoE tab (5) to make sure that “Connect using PPPoE” is NOT 2 selected. If it is, you will need to configure your Router for a PPPoE connection type using your user name and password. 3 5. If “Manually” is selected, your Router will need to be set up for a static IP connection type. Write the address information in the table below. You will need to enter this information into 4 the Router. 5 6 section 7 8 6. If not already selected, select “Using DHCP” next to “Configure” (4), then click “Apply Now”. 9 Your network settings are now configured for use with the Router. 10 76

Manually Configuring Network Settings Manually Configuring Network Settings in Windows 2000, NT, or XP 1. Click “Start”, “Settings”, then “Control Panel”. 2. Double-click on the “Network and dial-up connections” icon (Windows 2000) or the “Network” icon (Windows XP). 3. Right-click on the “Local Area Connection” associated with your network adapter and select “Properties” from the drop-down menu. 4. In the “Local Area Connection Properties” window, click “Internet Protocol (TCP/IP)” and click the “Properties” button. The following screen will appear: (1) (2) (3) 5. If “Use the following IP address” (2) is selected, your Router will need to be set up for a static IP connection type. Write the address information the table below. You will need to enter this information into the Router. 6. If not already selected, select “Obtain an IP address automatically” (1) and “Obtain DNS server address automatically” (3). Click “OK”. Your network settings are now configured for use with the Router. 77

Manually Configuring Network Settings Manually Configuring Network Adapters in Windows 98SE or Me 1 1. Right-click on “My Network Neighborhood” and select “Properties” from the drop-down menu. 2 2. Select “TCP/IP Settings” for your installed network adapter. You will see the following window. 3 (3) 4 (1) (2) 5 6 section 7 8 3. If “Specify an IP address” is selected, your Router will need to 9 be set up for a static IP connection type. Write the address information in the table below. You will need to enter this information into the Router. 10 4. Write the IP address and subnet mask from the “IP Address” tab (3). 5. Click the “Gateway” tab (2). Write the gateway address down in the chart. 6. Click the “DNS Configuration” tab (1). Write the DNS address(es) in the chart. 7. If not already selected, select “Obtain IP address automatically” on the IP address tab. Click “OK”. Restart the computer. When the computer restarts, your network adapter(s) are now configured for use with the Router. 78

Recommended Web Browser Settings In most cases, you will not need to make any changes to your web browser’s settings. If you are having trouble accessing the Internet or the advanced web-based user interface, then change your browser’s settings to the recommended settings in this section. Microsoft® Internet Explorer 4.0 or Higher 1. Start your web browser. Select “Tools” then “Internet Options”. 2. In the “Internet Options” screen, there are three selections: “Never dial a connection”, “Dial whenever a network connection is not present”, and “Always dial my default connection”. If you can make a selection, select “Never dial a connection”. If you cannot make a selection, go to the next step. 3. Under the “Internet Options” screen, click on “Connections” and select “LAN Settings…”. 79

Recommended Web Browser Settings 4. Make sure there are no check marks next to any of the displayed 1 options: “Automatically detect settings”, “Use automatic configuration script”, and “Use a proxy server”. Click “OK”. Then 2 click “OK” again in the “Internet Options” page. 3 4 5 6 7 section 8 Netscape® Navigator® 4.0 or Higher 9 1. Start Netscape. Click on “Edit” then “Preferences”. 2. In the “Preferences” window, click on “Advanced” then select 10 “Proxies”. In the “Proxies” window, select “Direct connection to the Internet”. 80

Troubleshooting Setup Assistant CD does not automatically start. If the CD-ROM does not start the Setup Assistant automatically, it could be that the computer is running other applications that are interfering with the CD drive. 1. If the Setup Assistant Welcome screen does not appear within 15-20 seconds, open up your CD-ROM drive by double-clicking on the “My Computer” icon that is located on your desktop. 2. Next, double-click on the CD-ROM drive that the Setup Assistant CD has been placed in to start the installation. 3. The Setup Assistant should start within a few seconds. If, instead, a window appears showing the files on the CD, double-click on the icon labeled “SetupAssistant”. 4. If the Setup Assistant still does not start, reference the section titled “Manually Configuring Network Settings” (page 74 of this User Manual for an alternative setup method). Setup Assistant cannot find my Router. If the Setup Assistant is not able to find the Router during the installation process, please check the following items: 1. If the Setup Assistant is not able to find the Router during the installation process, there may be third-party firewall software installed on the computer attempting to access the Internet. Examples of third-party firewall software are ZoneAlarm, BlackICE PC Protection, McAfee Personal Firewall, and Norton Personal Firewall. If you do have firewall software installed on your computer, please make sure that you properly configure it. You can determine if the firewall software is preventing Internet access by temporarily turning it off. If, while the firewall is disabled, Internet access works properly, you will need to change the firewall settings to function properly when it is turned on. Please refer to the instructions provided by the publisher of your firewall software for instructions on configuring the firewall to allow Internet access. 81

Troubleshooting 2. Unplug power to the Router for 10 seconds, and then plug the 1 power back into the Router. Ensure that the Router’s “router” LED is on; it should be solid BLUE. If not, check to make sure 2 that the AC adapter is connected to the Router and plugged into a wall outlet. 3 3. Ensure that you have a cable connected between (1) the network (Ethernet) port on the back of the computer and (2) one of the “to Wired Computers” ports on the back of the Router. 4 Note: The computer should NOT be connected to the port labeled “to Modem” on the back of the Router. 5 4. Try shutting down and restarting your computer, then rerunning the Setup Assistant. 6 If the Setup Assistant is still unable to find the Router, reference the section titled “Manually Configuring Network Settings” for installation steps. 7 Setup Assistant cannot connect my Router to the Internet 8 section If the Setup Assistant is not able to connect the Router to the Internet, please check the following items: 9 1. Use the troubleshooting suggestions within the Setup Assistant. 2. If your ISP requires a user name and password, make sure 10 that you have typed in your user name and password correctly. Some user names require that the ISP’s domain may be at the end of the name. Example: “myname@myisp.com”. The “@myisp. com” part of the user name may need to be typed as well as your user name. If you continue to have no Internet connection, reference the section titled “Manually Configuring Network Settings” (page 74 of this User Manual for an alternative setup method). 82

Troubleshooting • The Setup Assistant completed installation, but my web browser doesn’t work. • I am unable to connect to the Internet. The “modem” LED on my Router is off, and the “internet” LED is blinking. If you cannot connect to the Internet, and the “modem” LED is off, and the “internet” LED is blinking, the problem may be that your modem and Router are not connected properly. 1. Make sure the network cable between the modem and the Router is connected. The cable should be connected at one end to the Router’s “to Modem” port, and at the other end to the network port on your modem. 2. Unplug the cable or DSL modem from its power source for three minutes. After three minutes, plug the modem back into its power source. This may force the modem to properly recognize the Router. 3. Unplug the power to your Router, wait 10 seconds, and then reconnect the power. This will cause the Router to reattempt communication with the modem. If the “modem” LED on the Router is not lit after completing these steps, please contact Belkin Technical Support. 4. Try shutting down and restarting your computer. 83

Troubleshooting 1 • The Setup Assistant completed installation, but my web browser doesn’t work. • I am unable to connect to the Internet. The “modem” LED on 2 my Router is on, and the “internet” LED is blinking. 1. If you cannot connect to the Internet, the “modem” LED is on, 3 and the “internet” LED is blinking, the problem may be that your connection type may not match the ISP’s connection. 4 2. If you have a “static IP address” connection, your ISP must assign you the IP address, subnet mask, and gateway address. Please refer to the section entitled “Alternate Setup Method” for 5 details on changing this setting. 3. If you have a “PPPoE” connection, your ISP will assign you a 6 user name and password and sometimes a service name. Make sure the Router’s connection type is configured to PPPoE and the 7 settings are entered properly. Please refer to the section entitled “Alternate Setup Method” for details on changing this setting. 4. You may need to configure your Router to meet the specific 8 requirements of your ISP. To search our knowledge base for section ISP-specific issues, go to: http://web.belkin.com/support and 9 type in “ISP”. If you are still unable to access the Internet after verifying these 10 settings, please contact Belkin Technical Support. 84

Troubleshooting • The Setup Assistant completed, but my web browser doesn’t work. • I am unable to connect to the Internet. The “modem” LED on my Router is blinking, and the “internet” LED is solid. 1. If the “modem” LED is blinking, and the “internet” LED is solid, but you are unable to access the Internet, there may be third- party firewall software installed on the computer attempting to access the Internet. Examples of third-party firewall software are ZoneAlarm, BlackICE PC Protection, McAfee Personal Firewall, and Norton Personal Firewall. 2. If you do have firewall software installed on your computer, please make sure that you properly configure it. You can determine if the firewall software is preventing Internet access by temporarily turning it off. If, while the firewall is disabled, Internet access works properly, you will need to change the firewall settings to function properly when it is turned on. 3. Please refer to the instructions provided by the publisher of your firewall software for instructions on configuring the firewall to allow Internet access. If you are still unable to access the Internet after disabling any firewall software, please contact Belkin Technical Support. 85

Troubleshooting I can’t connect to the Internet wirelessly. 1 If you are unable to connect to the Internet from a wireless computer, please check the following items: 2 1. Look at the lights on your Router. If you’re using a Belkin Router, the lights should be as follows: 3 • The “router” LED should be on. • The “radio wave” LED above the “router” LED should be on. 4 • The “modem” light should be on, and not blinking. • The “internet” LED should be on, and not blinking. 5 • The “Wireless” light should be on, not blinking. 2. Open your wireless utility software by clicking on the icon in the 6 system tray at the bottom, right-hand corner of the screen. 3. The exact window that opens will vary depending on the model of 7 wireless card you have; however, any of the utilities should have a list of “Available Networks”—those wireless networks it can 8 connect to. section Does the name of your wireless network appear in the results? 9 Yes, my network name is listed—go to the troubleshooting solution titled “I can’t connect to the Internet wirelessly, but my network name is listed”. 10 No, my network name is not listed—go to the troubleshooting solution titled “I can’t connect to the Internet wirelessly, and my network name is not listed”. 86

Troubleshooting I can’t connect to the Internet wirelessly, but my network name is listed. If the name of your network is listed in the “Available Networks” list, please follow the steps below to connect wirelessly: 1. Click on the correct network name in the “Available Networks” list. 2. If the network has security (encryption) enabled, you will need to enter the network key. For more information regarding security, see the section entitled “Changing the Wireless Security Settings”. 3. Within a few seconds, the tray icon in the lower, left-hand corner of your screen should turn green, indication of a successful connection to the network. I can’t connect to the Internet wirelessly, and my network name is not listed. If the correct network name is not listed under “Available Networks” in the wireless utility, please attempt the following troubleshooting steps: 1. Temporarily move computer, if possible, five to 10 feet from the Router. Close the wireless utility, and reopen it. If the correct network name now appears under “Available Networks”, you may have a range or interference problem. Please see the suggestions discussed in the section titled “Placement of your N1 Wireless Router” of this User Manual. 2. Using a computer that is connected to the Router via a network cable (as opposed to wirelessly), ensure that “Broadcast SSID” is enabled. This setting is found on the Router’s wireless “Channel and SSID” configuration page. If you are still unable to access the Internet after completing these steps, please contact Belkin Technical Support. 87

Troubleshooting • My wireless network performance is inconsistent. 1 • Data transfer is sometimes slow. 2 • Signal strength is poor. • Difficulty establishing and/or maintaining a Virtual Private Network (VPN) connection. 3 Wireless technology is radio-based, which means connectivity and the throughput performance between devices decreases 4 when the distance between devices increases. Other factors that will cause signal degradation (metal is generally the worst culprit) 5 are obstructions such as walls and metal appliances. Note also that connection speed may decrease as you move farther away from the Router. 6 In order to determine if wireless issues are related to range, we suggest temporarily moving the computer, if possible, five to 10 feet 7 from the Router. Changing the wireless channel—Depending on local wireless traffic and interference, switching the wireless channel of your network can 8 improve performance and reliability. The default channel the Router section is shipped with is channel 11; you may choose from several other 9 channels depending on your region. See the section on page 43 entitled “Changing the Wireless Channel” for instructions on how to choose other channels. 10 Limiting the wireless transmit rate—Limiting the wireless transmit rate can help improve the maximum wireless range and connection stability. Most wireless cards have the ability to limit the transmission rate. To change this property, go to the Windows Control Panel, open “Network Connections” and double-click on your wireless card’s connection. In the properties dialog, select the “Configure” button on the “General” tab (Windows 98 users will have to select the wireless card in the list box and then click “Properties”), then choose the “Advanced” tab and select the rate property. Wireless client cards are usually set to automatically adjust the wireless transmit rate for you, but doing so can cause periodic disconnects when the wireless signal is too weak; as a rule, slower transmission rates are more stable. Experiment with different connection rates until you find the best one for your environment. Note that all available transmission rates should be acceptable for browsing the Internet. For more assistance, see your wireless card’s user manual. 88

Troubleshooting I am having difficulty setting up Wired Equivalent Privacy (WEP) security on my Belkin Router. 1. Log into your Router. Open your web browser and type in the IP address of the Router. (The Router’s default is 192.168.2.1.) Log into your Router by clicking on the “Login” button in the top right-hand corner of the screen. You will be asked to enter your password. If you never set a password, leave the “Password” field blank and click “Submit”. Click the “Wireless” tab on the left of your screen. Select the “Encryption” or “Security” tab to get to the security settings page. 2. Select “128-bit WEP” from the drop-down menu. 3. After selecting your WEP encryption mode, you can type in your hex WEP key manually, or you can type in a passphrase in the “Passphrase” field and click “Generate” to create a WEP key from the passphrase. Click “Apply Changes” to finish. You must now set all of your clients to match these settings. A hex (hexadecimal) key is a mixture of numbers and letters from A-F and 0-9. For 128-bit WEP, you need to enter 26 hex keys. For example: C3030FAF4BB2C3D44BC3D4E7E4 = 128-bit key 4. Click “Apply Changes” to finish. Encryption in the Wireless Router is now set. Each of your computers on your wireless network will now need to be configured with the same security settings. WARNING: If you are configuring the Router from a computer with a wireless client, you will need to ensure that security is turned on for this wireless client. If this is not done, you will lose your wireless connection. Note to Mac users: Original Apple AirPort products support 64-bit encryption only. Apple AirPort 2 products can support 64-bit or 128-bit encryption. Please check your Apple AirPort product to see which version you are using. If you cannot configure your network with 128-bit encryption, try 64-bit encryption. 89

Troubleshooting I am having difficulty setting up Wired Equivalent Privacy (WEP) 1 security on a Belkin client card. The client card must use the same key as the Router. For instance, if 2 your Router uses the key 00112233445566778899AABBCC, then the client card must be set to the exact same key. 3 1. Double-click the Signal Indicator icon to bring up the “Wireless Network” screen. 4 2. The “Advanced” button will allow you to view and configure more options of the card. 5 3. Once the “Advanced” button is clicked, the Belkin Wireless LAN Utility will appear. This Utility will allow you to manage all the advanced features of the Belkin Wireless Card. 6 4. Under the “Wireless Network Properties” tab, select a network name from the “Available Networks” list and click the 7 “Properties” button. 5. Under “Data Encryption”, select “WEP”. 8 6. Ensure the check box “The key is provided for me automatically” section at the bottom is unchecked. If you are using this computer to 9 connect to a corporate network, please consult your network administrator if this box needs to be checked. 7. Type your WEP key in the “Network key” box. 10 Important: A WEP key is a mixture of numbers and letters from A-F and 0-9. For 128-bit WEP, you need to enter 26 keys. This network key needs to match the key you assign to your Router. For example: C3030FAF4BB2C3D44BC3D4E7E4 = 128-bit key 8. Click “OK”, and then “Apply” to save the settings. If you are NOT using a Belkin wireless client card, please consult the manufacturer’s user manual for that wireless client card. 90

Troubleshooting Do Belkin products support WPA? Note: To use WPA security, all your clients must be upgraded to drivers and software that support it. At the time of this FAQ publication, a security patch download is available, for free, from Microsoft. This patch works only with the Windows XP operating system. Download the patch here: http://www.microsoft.com/downloads/details. You also need to download the latest driver for your Belkin Wireless 802.11g Desktop or Notebook Network Card from the Belkin support site. Other operating systems are not supported at this time. Microsoft’s patch only supports devices with WPA-enabled drivers such as Belkin 802.11g products Download the latest driver at http://web.belkin.com/support for the following products: F5D7000, F5D7001, F5D7010, F5D7011, F5D7230-4, F5D7231-4, F5D7130 I am having difficulty setting up Wireless Protected Access (WPA) security on my Belkin Router for a home network. 1. From the “Security Mode” drop-down menu, select “WPA-PSK (no server)”. 2. For “Encryption Technique”, select “TKIP” or “AES”. This setting will have to be identical on the clients that you set up. 3. Enter your pre-shared key. This can be from eight to 63 characters and can be letters, numbers, symbols, or spaces. This same key must be used on all of the clients that you set up. For example, your PSK might be something like: “Smith family network key”. 4. Click “Apply Changes” to finish. You must now set all clients to match these settings. 91

Troubleshooting I am having difficulty setting up Wireless Protected Access (WPA) 1 security on a Belkin wireless client card for a home network. Clients must use the same key that the Router uses. For instance, if 2 the key is “Smith Family Network Key” in the Router, the clients must also use that same key. 3 1. Double-click the Signal Indicator icon to bring up the “Wireless Network” screen. The “Advanced” button will allow you to view and configure more options of your card. 4 2. Once the “Advanced” button is clicked, the Belkin Wireless Utility will appear. This Utility will allow you to manage all the advanced 5 features of the Belkin Wireless Card. 3. Under the “Wireless Network Properties” tab, select a 6 network name from the “Available Networks” list and click the “Properties” button. 7 4. Under “Network Authentication”, select “WPA-PSK (no server). 5. Type your WPA key in the “Network key” box. 8 Important: WPA-PSK is a mixture of numbers and letters section from A-Z and 0-9. For WPA-PSK you can enter eight to 63 9 characters. This network key needs to match the key you assign to your Router. 6. Click “OK, then “Apply” to save the settings. 10 92

Troubleshooting I am NOT using a Belkin client card for a home network and I am having difficulty setting up Wireless Protected Access (WPA) security. If you are not using a Belkin Wireless Desktop or Wireless Notebook Network Card that is not equipped with WPA-enabled software, a file from Microsoft called “Windows XP Support Patch for Wireless Protected Access” is available for free download. Download the patch from Microsoft by searching the knowledge base for Windows XP WPA. Note: The file that Microsoft has made available works only with Windows XP. Other operating systems are not supported at this time. You also need to ensure that the wireless card’s manufacturer supports WPA and that you have downloaded and installed the latest driver from their support site. Supported Operating Systems: • Windows XP Professional • Windows XP Home Edition 1. Under Windows XP, click “Start > Control Panel > Network Connections”. 2. Right-clicking on the “Wireless Networks” tab will display the following screen. Ensure the “Use Windows to configure my wireless network settings” check box is checked. 93

Troubleshooting 3. Under the “Wireless Networks” tab, click the “Configure” button 1 and you will see the following screen. 2 3 4 5 6 4. For a home or small business user, select “WPA-PSK” under 7 “Network Administration”. Note: Select WPA (with radius server) if you are using this computer to 8 connect to a corporate network that supports an authentication server section such as a radius server. Please consult your network administrator for further information. 9 5. Select “TKIP” or “AES” under “Date Encryption”. This setting will have to be identical to the Router that you set up. 10 6. Type in your encryption key in the “Network key” box. Important: Enter your pre-shared key. This can be from eight to 63 characters and can be letters, numbers, or symbols. This same key must be used on all of the clients that you set up. 7. Click “OK” to apply settings. What’s the difference between 802.11b, 802.11g, 802.11a, and draft 802.11n? Currently there are four levels of wireless networking standards, which transmit data at very different maximum speeds. Each is based on the designation for certifying network standards. The most common wireless networking standard, 802.11b, transmits information at 11Mbps; 802.11a and 802.11g work at 54Mbps; and draft 802.11n works at 108Mbps. See the chart on the next page for more detailed information. 94

Troubleshooting Wireless Comparison Chart (draft 802.11n (802.11g with (802.11g with G Plus MIMO MIMO MRC) Technology with MIMO) N1 MIMO (802.11g) Wireless 802.11b G Plus HSM) G Speed* 11Mbps link 5x faster than 10x faster 10x faster than Wired speed rate/baseline 802.11b* than 802.11b* 802.11b* over the air* Common Common Common Common Common household household household household household devices such devices such devices such devices such devices such Frequency as cordless as cordless as cordless as cordless as cordless phones and phones and phones and phones and phones and microwave microwave microwave microwave microwave ovens may ovens may ovens may ovens may ovens may interfere with interfere with interfere with interfere with interfere with the unlicensed the unlicensed the unlicensed the unlicensed the unlicensed band 2.4GHz band 2.4GHz band 2.4GHz band 2.4GHz band 2.4GHz Compatibility Compatible Compatible Compatible Compatible Compatible with draft with 802.11g with 802.11b/g with 802.11b/g with 802.11b/g 802.11n** and 802.11b/g Coverage* Typically 100–200 ft. Up to 400 ft.* Up to 700 ft.* Up to 1,000 ft.* Up to 1,400 ft.* indoors Advantage Common— Leading Enhanced Better coverage Mature—legacy widespread edge—best speed and and consistent technology use for Internet coverage and coverage speed at range sharing throughput *Distance and connection speeds will vary depending on your networking environment. **This Router is compatible with products based on the same version of the draft 802.11n specifications, and may require a software upgrade for best results. 95

Troubleshooting 1 Technical Support You can find technical support information at www.belkin.com/ 2 networking. If you want to contact technical support by phone, please call: 3 US: 877-736-5771 310-898-1100 ext. 2263 4 UK: 0845 607 77 87 Australia: 1800 235 546 5 New Zealand: 0800 235 546 Singapore: 800 616 1790 6 Europe: www.belkin.com/support 7 8 section 9 10 96

>c[dgbVi^dc &## 3TATEMENT $%#,!2!4)/. /& #/.&/2-)49 7)4( &## 25,%3 &/2 %,%#42/-!'.%4)# #/-0!4)"),)49 7E "ELKIN )NTERNATIONAL )NC OF  7EST 7ALNUT 3TREET #OMPTON #!  DECLARE UNDER OUR SOLE RESPONSIBILITY THAT THE PRODUCT &$  TO WHICH THIS DECLARATION RELATES COMPLIES WITH 0ART  OF THE &## 2ULES /PERATION IS SUBJECT TO THE FOLLOWING TWO CONDITIONS  THIS DEVICE MAY NOT CAUSE HARMFUL INTERFERENCE AND  THIS DEVICE MUST ACCEPT ANY INTERFERENCE RECEIVED INCLUDING INTERFERENCE THAT MAY CAUSE UNDESIRED OPERATION #AUTION %XPOSURE TO 2ADIO &REQUENCY 2ADIATION 4HE RADIATED OUTPUT POWER OF THIS DEVICE IS FAR BELOW THE &## RADIO FREQUENCY EXPOSURE LIMITS .EVERTHELESS THE DEVICE SHALL BE USED IN SUCH A MANNER THAT THE POTENTIAL FOR HUMAN CONTACT DURING NORMAL OPERATION IS MINIMIZED 7HEN CONNECTING AN EXTERNAL ANTENNA TO THE DEVICE THE ANTENNA SHALL BE PLACED IN SUCH A MANNER TO MINIMIZE THE POTENTIAL FOR HUMAN CONTACT DURING NORMAL OPERATION )N ORDER TO AVOID THE POSSIBILITY OF EXCEEDING THE &## RADIO FREQUENCY EXPOSURE LIMITS HUMAN PROXIMITY TO THE ANTENNA SHALL NOT BE LESS THAN CM  INCHES DURING NORMAL OPERATION &EDERAL #OMMUNICATIONS #OMMISSION .OTICE 4HIS EQUIPMENT HAS BEEN TESTED AND FOUND TO COMPLY WITH THE LIMITS FOR A #LASS " DIGITAL DEVICE PURSUANT TO 0ART  OF THE &## 2ULES 4HESE LIMITS ARE DESIGNED TO PROVIDE REASONABLE PROTECTION AGAINST HARMFUL INTERFERENCE IN A RESIDENTIAL INSTALLATION 4HIS EQUIPMENT GENERATES USES AND CAN RADIATE RADIO FREQUENCY ENERGY )F THIS EQUIPMENT DOES CAUSE HARMFUL INTERFERENCE TO RADIO OR TELEVISION RECEPTION WHICH CAN BE DETERMINED BY TURNING THE EQUIPMENT OFF AND ON THE USER IS ENCOURAGED TO TRY AND CORRECT THE INTERFERENCE BY ONE OR MORE OF THE FOLLOWING MEASURES s 2EORIENT OR RELOCATE THE RECEIVING ANTENNA s )NCREASE THE DISTANCE BETWEEN THE EQUIPMENT AND THE RECEIVER s #ONNECT THE EQUIPMENT TO AN OUTLET ON A CIRCUIT DIFFERENT FROM THAT TO WHICH THE RECEIVER IS CONNECTED s #ONSULT THE DEALER OR AN EXPERIENCED RADIO46 TECHNICIAN FOR HELP 

>c[dgbVi^dc -ODIFICATIONS & 4HE &## REQUIRES THE USER TO BE NOTIFIED THAT ANY CHANGES OR MODIFICATIONS TO THIS DEVICE THAT ARE NOT EXPRESSLY APPROVED BY "ELKIN )NTERNATIONAL )NC MAY ' VOID THE USERS AUTHORITY TO OPERATE THE EQUIPMENT #ANADA )NDUSTRY #ANADA )# ( 4HE WIRELESS RADIO OF THIS DEVICE COMPLIES WITH 233   233  )NDUSTRY #ANADA 4HIS #LASS " DIGITAL APPARATUS COMPLIES WITH #ANADIAN )#%3  ) #ET APPAREIL NUMÏRIQUE DE LA CLASSE " CONFORME É LA NORME .-"  DU #ANADA * %UROPE %UROPEAN 5NION .OTICE 2ADIO PRODUCTS WITH THE #%  OR #% ALERT MARKING COMPLY WITH THE 244% $IRECTIVE 0560 + %# ISSUED BY THE #OMMISSION OF THE %UROPEAN #OMMUNITY #OMPLIANCE WITH THIS DIRECTIVE IMPLIES CONFORMITY TO THE FOLLOWING %UROPEAN , .ORMS IN BRACKETS ARE THE EQUIVALENT INTERNATIONAL STANDARDS  s EN 60950-1 (IEC60950-1) – Product Safety - s %.   4ECHNICAL REQUIREMENT FOR RADIO EQUIPMENT s EN 301 489 / EN50385 . 4O DETERMINE THE TYPE OF TRANSMITTER CHECK THE IDENTIFICATION LABEL ON YOUR hZXi^dc "ELKIN PRODUCT &% 0RODUCTS WITH THE #% MARKING COMPLY WITH THE %-# $IRECTIVE %%# AND THE ,OW 6OLTAGE $IRECTIVE %%# ISSUED BY THE #OMMISSION OF THE %UROPEAN #OMMUNITY #OMPLIANCE WITH THESE DIRECTIVES IMPLIES CONFORMITY TO THE FOLLOWING %UROPEAN .ORMS IN BRACKETS ARE THE EQUIVALENT INTERNATIONAL STANDARDS  s %.  #)302  n %LECTROMAGNETIC )NTERFERENCE s %.  )%#         n %LECTROMAGNETIC )MMUNITY s %.    )%#   n 0OWER ,INE (ARMONICS s %.    )%# n 0OWER ,INE &LICKER s EN 60950-1 (IEC60950-1) – Product Safety 0RODUCTS THAT CONTAIN THE RADIO TRANSMITTER ARE LABELED WITH #%  OR #% ALERT MARKING AND MAY ALSO CARRY THE #% LOGO 

>c[dgbVi^dc "ELKIN )NTERNATIONAL )NC ,IMITED ,IFETIME 0RODUCT 7ARRANTY 7HAT THIS WARRANTY COVERS "ELKIN )NTERNATIONAL )NC h"ELKINv WARRANTS TO THE ORIGINAL PURCHASER OF THIS "ELKIN PRODUCT THAT THE PRODUCT SHALL BE FREE OF DEFECTS IN DESIGN ASSEMBLY MATERIAL OR WORKMANSHIP 7HAT THE PERIOD OF COVERAGE IS "ELKIN WARRANTS THE "ELKIN PRODUCT FOR THE LIFETIME OF THE PRODUCT 7HAT WILL WE DO TO CORRECT PROBLEMS 0RODUCT 7ARRANTY "ELKIN WILL REPAIR OR REPLACE AT ITS OPTION ANY DEFECTIVE PRODUCT FREE OF CHARGE EXCEPT FOR SHIPPING CHARGES FOR THE PRODUCT  7HAT IS NOT COVERED BY THIS WARRANTY !LL ABOVE WARRANTIES ARE NULL AND VOID IF THE "ELKIN PRODUCT IS NOT PROVIDED TO "ELKIN FOR INSPECTION UPON "ELKINS REQUEST AT THE SOLE EXPENSE OF THE PURCHASER OR IF "ELKIN DETERMINES THAT THE "ELKIN PRODUCT HAS BEEN IMPROPERLY INSTALLED ALTERED IN ANY WAY OR TAMPERED WITH 4HE "ELKIN 0RODUCT 7ARRANTY DOES NOT PROTECT AGAINST ACTS OF 'OD SUCH AS FLOOD EARTHQUAKE LIGHTNING WAR VANDALISM THEFT NORMAL USE WEAR AND TEAR EROSION DEPLETION OBSOLESCENCE ABUSE DAMAGE DUE TO LOW VOLTAGE DISTURBANCES IE BROWNOUTS OR SAGS NON AUTHORIZED PROGRAM OR SYSTEM EQUIPMENT MODIFICATION OR ALTERATION (OW TO GET SERVICE 4O GET SERVICE FOR YOUR "ELKIN PRODUCT YOU MUST TAKE THE FOLLOWING STEPS  #ONTACT "ELKIN )NTERNATIONAL )NC AT  7 7ALNUT 3T #OMPTON #!  !TTN #USTOMER 3ERVICE OR CALL    WITHIN  DAYS OF THE /CCURRENCE "E PREPARED TO PROVIDE THE FOLLOWING INFORMATION A 4HE PART NUMBER OF THE "ELKIN PRODUCT B 7HERE YOU PURCHASED THE PRODUCT C 7HEN YOU PURCHASED THE PRODUCT D #OPY OF ORIGINAL RECEIPT  9OUR "ELKIN #USTOMER 3ERVICE 2EPRESENTATIVE WILL THEN INSTRUCT YOU ON HOW TO FORWARD YOUR RECEIPT AND "ELKIN PRODUCT AND HOW TO PROCEED WITH YOUR CLAIM 

>c[dgbVi^dc "ELKIN RESERVES THE RIGHT TO REVIEW THE DAMAGED "ELKIN PRODUCT !LL COSTS OF & SHIPPING THE "ELKIN PRODUCT TO "ELKIN FOR INSPECTION SHALL BE BORNE SOLELY BY THE PURCHASER )F "ELKIN DETERMINES IN ITS SOLE DISCRETION THAT IT IS IMPRACTICAL ' TO SHIP THE DAMAGED EQUIPMENT TO "ELKIN "ELKIN MAY DESIGNATE IN ITS SOLE DISCRETION AN EQUIPMENT REPAIR FACILITY TO INSPECT AND ESTIMATE THE COST TO REPAIR SUCH EQUIPMENT 4HE COST IF ANY OF SHIPPING THE EQUIPMENT TO AND ( FROM SUCH REPAIR FACILITY AND OF SUCH ESTIMATE SHALL BE BORNE SOLELY BY THE PURCHASER $AMAGED EQUIPMENT MUST REMAIN AVAILABLE FOR INSPECTION UNTIL THE ) CLAIM IS FINALIZED 7HENEVER CLAIMS ARE SETTLED "ELKIN RESERVES THE RIGHT TO BE SUBROGATED UNDER ANY EXISTING INSURANCE POLICIES THE PURCHASER MAY HAVE * (OW STATE LAW RELATES TO THE WARRANTY 4()3 7!22!.49 #/.4!).3 4(% 3/,% 7!22!.49 /& "%,+). 4(%2% !2% ./ /4(%2 7!22!.4)%3 %802%33%$ /2 %8#%04 !3 2%15)2%$ + "9 ,!7 )-0,)%$ ).#,5$).' 4(% )-0,)%$ 7!22!.49 /2 #/.$)4)/. /& 15!,)49 -%2#(!.4!"),)49 /2 &)4.%33 &/2 ! 0!24)#5,!2 , 0520/3% !.$ 35#( )-0,)%$ 7!22!.4)%3 )& !.9 !2% ,)-)4%$ ). $52!4)/. 4/ 4(% 4%2- /& 4()3 7!22!.49 - 3OME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU . ). ./ %6%.4 3(!,, "%,+). "% ,)!",% &/2 ).#)$%.4!, 30%#)!, hZXi^dc $)2%#4 ).$)2%#4 #/.3%15%.4)!, /2 -5,4)0,% $!-!'%3 35#( !3 &% "54 ./4 ,)-)4%$ 4/ ,/34 "53).%33 /2 02/&)43 !2)3).' /54 /& 4(% 3!,% /2 53% /& !.9 "%,+). 02/$5#4 %6%. )& !$6)3%$ /& 4(% 0/33)"),)49 /& 35#( $!-!'%3 4HIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE 3OME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL CONSEQUENTIAL OR OTHER DAMAGES SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU 


Document Created: 2007-05-23 08:53:21
Document Modified: 2007-05-23 08:53:21
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