Users manual Part1

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Users Manual

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Digital Projector User Manual Home Entertainment Series l TK810 V1.00

Warranty and Copyright information Limited warranty BenQ warrants this product against any defects in material and workmanship, under normal usage and storage. Proof of purchase date will be required with any warranty claim. In the event this product is found to be defective within the warranty period, BenQ's only obligation and your exclusive remedy shall be replacement of any defective parts (labor included). To obtain warranty service, immediately notify the dealer from which you purchased the product of any defects. Important: The above warranty shall be void if the customer fails to operate the product in accordance with BenQ's written instructions, especially the ambient humidity must be in-between 10% and 90%, temperature in-between 0°C and 35°C, altitude lower than 4920 feet, and avoiding to operate the projector in a dusty environment. This warranty gives you specific legal rights, and you may have other rights which vary from country to country. For other information, please visit www.BenQ.com. Copyright Copyright © 2019 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation. Disclaimer BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness for any particular purpose. Further, BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation to notify any person of such revision or changes. *DLP, Digital Micromirror Device and DMD are trademarks of Texas Instruments. Others are copyrights of their respective companies or organizations. Patents Please go to http://patmarking.benq.com/ for the details on BenQ projector patent coverage. 2 Warranty and Copyright information

Table of Contents Warranty and Copyright information ................................................................................ 2 Important safety instructions .............................................................................................. 4 Introduction .......................................................................................................................... 7 Shipping contents ....................................................................................................................................... 7 Projector exterior view ............................................................................................................................ 8 Controls and functions ............................................................................................................................. 9 Positioning your projector ................................................................................................. 11 Choosing a location ................................................................................................................................. 11 Obtaining a preferred projected image size ...................................................................................... 12 Mounting the projector .......................................................................................................................... 12 Operation ............................................................................................................................ 14 Installing the USB wireless dongle ........................................................................................................ 14 Starting up the projector ........................................................................................................................ 14 Shutting down the projector ................................................................................................................. 16 Adjusting the projected image .............................................................................................................. 17 Fine-tuning the image size and clarity .................................................................................................. 17 Correcting keystone ................................................................................................................................ 17 BenQ Launcher ................................................................................................................... 19 The BenQ Launcher home page ...................................................................................................... 19 Navigating the BenQ Launcher home page ................................................................................... 20 Using Voice Assistant .............................................................................................................................. 20 Using BenQ Launcher Settings ...................................................................................................... 21 Connection .......................................................................................................................... 22 Wireless Connections ............................................................................................................................. 23 Wireless Hotspot ..................................................................................................................................... 28 Bluetooth Connections ........................................................................................................................... 30 USB Connections ..................................................................................................................................... 32 Software update ........................................................................................................................................ 33 Navigating the Settings ...................................................................................................... 34 Using the Settings .................................................................................................................................. 34 General ..................................................................................................................................................... 35 Display ...................................................................................................................................................... 37 Preference .............................................................................................................................................. 42 Other menus ............................................................................................................................................. 45 Maintenance ........................................................................................................................ 46 Care of the projector .............................................................................................................................. 46 Light information ...................................................................................................................................... 46 Troubleshooting ................................................................................................................. 52 Specifications ...................................................................................................................... 53 Projector specifications .......................................................................................................................... 53 Dimensions ................................................................................................................................................ 54 Timing chart ............................................................................................................................................... 55 Table of Contents 3

Important safety instructions Your projector is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that you follow the instructions mentioned in this manual and marked on the product. 1. Please read this manual before you 6. In some countries, the line voltage is NOT operate your projector. Save it for future stable. This projector is designed to operate reference. safely within a mains voltage between 100 to 240 volts AC, but could fail if power cuts or surges of ±10 volts occur. In areas where the mains voltage may fluctuate or cut out, it is recommended that you connect your projector through a power stabilizer, surge protector or 2. Do not look straight at the projector uninterruptible power supply (UPS). lens during operation. The intense light beam may damage your eyes. 7. Do not block the projection lens with any objects when the projector is under 3. Refer servicing to qualified service operation as this could cause the objects to personnel. become heated and deformed or even cause a fire. To temporarily turn off the lamp, use the blank function. 4. Always open the lens shutter (if any) or remove the lens cap (if any) when the projector lamp is on. 5. The lamp becomes extremely hot during 8. Do not operate lamps beyond the rated lamp operation. Allow the projector to cool for life. Excessive operation of lamps beyond the approximately 45 minutes prior to removing rated life could cause them to break on rare the lamp assembly for replacement. occasions. 4 Important safety instructions

9. Never replace the lamp assembly or any 13. Always place the projector on a level, electronic components unless the projector is horizontal surface during operation. unplugged. - Do not use if tilted at an angle of more than 10 degrees left to right, nor at angle of more than 15 degrees front to back. Using the projector when it is not fully horizontal may cause a malfunction of, or damage to, the lamp. 10. Do not place this product on an unstable cart, stand, or table. The product may fall, sustaining serious damage. 14. Do not stand the projector on end vertically. Doing so may cause the projector to fall over, causing injury or resulting in damage to the projector. 11. Do not attempt to disassemble this projector. There are dangerous high voltages inside which may cause death if you should come into contact with live parts. The only user 15. Do not step on the projector or place any serviceable part is the lamp which has its own objects upon it. Besides probable physical removable cover. damage to the projector, doing so may result Under no circumstances should you ever in accidents and possible injury. undo or remove any other covers. Refer servicing only to suitably qualified professional service personnel. 16. When the projector is under operation, you may sense some heated air and odor from its 12. Do not block the ventilation holes. ventilation grill. It is a normal phenomenon and not a product defect. - Do not place this projector on a blanket, bedding or any other soft surface. - Do not cover this projector with a cloth or any other item. - Do not place inflammables near the projector. If the ventilation holes are seriously obstructed, overheating inside the projector may result in a fire. Important safety instructions 5

17. Do not place liquids near or on the projector. 20. Do not place this projector in any of the Liquids spilled into the projector may cause it following environments. to fail. If the projector does become wet, - Space that is poorly ventilated or confined. Allow at disconnect it from the power supply's power least 50 cm clearance from walls and free flow of air outlet and call BenQ to have the projector around the projector. - Locations where temperatures may become serviced. excessively high, such as the inside of a car with all windows rolled up. - Locations where excessive humidity, dust, or cigarette smoke may contaminate optical components, shorten the projector's life span and darken the image. 18. This product is capable of displaying inverted images for ceiling/wall mount installation. - Locations near fire alarms - Locations with an ambient temperature above 40°C / 104°F - Locations where the altitudes are higher than 3000 m (10000 feet). 19. This apparatus must be earthed. 3000 m (10000 feet) 0m (0 feet) • Hg - Lamp contains mercury. Manage in accordance with local disposal laws. See www.lamprecycle.org. • To avoid damaging the DLP chips, never aim a high-power laser beam into the projection lens. 6 Important safety instructions

Introduction Shipping contents Carefully unpack and verify that you have all of the items shown below. If any of these items are missing, please contact your place of purchase. Standard accessories Remote control with Projector User manual CD batteries Quick start guide and Warranty card* Power cord USB wireless dongle • The supplied accessories will be suitable for your region, and may differ from those illustrated. • *The warranty card is only supplied in some specific regions. Please consult your dealer for detailed information. Optional accessories 1. Spare lamp kit 2. 3D glasses Replacing the remote control batteries 1. Press and open the battery cover, as illustrated. 2. Remove the old batteries (if applicable) and install two AAA batteries. Make sure that the positive and negative ends are positioned correctly, as illustrated. 3. Replace the battery cover until it clicks into place. • Avoid leaving the remote control and batteries in an excessive heat or humid environment like the kitchen, bathroom, sauna, sunroom or in a closed car. • Replace only with the same or equivalent type recommended by the battery manufacturer. • Dispose of the used batteries according to the manufacturer's instructions and local environment regulations for your region. • Never throw the batteries into a fire. There may be danger of an explosion. • If the batteries are dead or if you will not be using the remote control for an extended period of time, remove the batteries to avoid damage to the remote control from possible battery leakage. Introduction 7

Projector exterior view 7 8 23 6 4 1 5 2 9 3 3 10 4 12 14 15 16 17 18 11 13 20 2 2 19 24 20 22 20 3 3 21 20 22 20 2 20 3 1. Lamp cover 13. USB Mini-B port (for firmware upgrades) 2. Projection lens 14. USB Type-A port (USB 3.0: 5V 1.5A media 3. Adjuster feet reader/drive, firmware download) 4. IR remote sensor 15. HDMI 1/ HDMI 2 input port (Version 2.0b) 5. External control panel 16. USB Type-A port (USB 2.0: 2.5A power (See Controls and functions on page 9.) supply) 6. Light sensor 17. SPDIF output port 7. Zoom ring 18. Audio output jack 8. Focus ring 19. AC power jack 9. Kensington anti-theft lock slot 20. Wall mount holes 10. Vent (air inlet) 21. Vent (air exhaust) 11. 12V DC output terminal 22. Security bar Triggers external devices such as an electric 23. USB Type-A port (USB wireless dongle)* screen or light control, etc. 24. Speaker 12. RS-232 control port * Located under the lamp cover. Before you plug into the dongle, remove the lamp cover and then install it back into position. Do not turn the power on with the lamp cover open. 8 Introduction

Controls and functions Projector & Remote control All the key presses described in this document 1. OK are available on the remote control or projector. Used to confirm the selection on the BenQ Launcher menu. 5 2. Power 1 6 Turns the projector off and on after initial 2 startup. 3 3. Back 7 Used to return to the previous layer. 4 4. Settings Enter Settings menu. 5. POWER indicator light/TEMPerature warning light/LAMP indicator light (See Indicators on page 51.) 6. Arrow keys ( , , , )* When the On-Screen Display (OSD) menu is activated, these keys are used as directional arrows to select the desired menu items and 12 to make adjustments. 7. Source* 8 13 Displays the source selection bar. 2 7 8. Cursor* 1 Pressing this key to enable or disable mouse 6 cursor. 9. Mute* 14 3 Toggles projector audio between on and off. 15 9 10. Voice button* 4 Press and hold the voice button to activate 10 voice assistant. Hold this key and speak to the 11 microphone at the top of the remote control while using voice assistant. 11. / Volume keys* Decreases or increase the projector volume. Introduction 9

12. Microphone 14. Home* Receives voice command. Press this key to enter the BenQ Launcher 13. LED Indicator home menu. Flashes when the key is pressed or when doing 15. Menu* Bluetooth Remote Control Pairing. Launches the Apps related settings when Press Home and Menu on the operating in All Apps. remote control at the same time for at least 3 • Do not block the projection lens from seconds until the LED Indicator is flashing for projecting as this could cause the blocking pairing. If pairing is completed, then the LED object to become heated and deformed or Indicator will stop flashing. even cause a fire. • Keys with "*" means that they are workable when the remote control is connected to Bluetooth. Remote control effective range The remote control must be held at an angle withinwith a range of 8 metres (~26 feet) at an angle of 30-degrees (left and right) and 20-degrees (up and down). Make sure that there are no obstacles between the remote control and the IR sensor(s) on the projector that might obstruct the infra-red beam. In a completely open environment, the distance of Bluetooth remote control will be within 10 meters. However, the remote control distance will be affected by the obstacles such as the wall or wireless signal. • Operating the projector from the front • Operating the projector from the top Ap pr ox .+ 30 Ap pr ox .+ 30 10 Introduction

Positioning your projector Choosing a location Before choosing an installation location for your projector, take the following factors into consideration: • Size and position of your screen • Electrical outlet location • Location and distance between the projector and the rest of your equipment You can install your projector in the following ways. 1. Front Table 2. Rear Table Select this location with the projector placed on Select this location with the projector placed on the table in front of the screen. This is the most the table behind the screen. Note that a special common way to position the projector for quick rear projection screen is required. setup and portability. 3. Front Ceiling 4. Rear Ceiling Select this location with the projector suspended Select this location with the projector suspended upside-down in front of the screen. Purchase the upside-down from behind the screen. Note that a BenQ Projector Ceiling/Wall Mount Kit from your special rear projection screen and the BenQ dealer to mount your projector. Projector Ceiling/Wall Mount Kit are required for this installation location. You can do one of the steps below to choose Projector Position: 1. If this is the first time you turn on the projector, the first step in setup wizard will guide you to select a setting. See Starting up the projector. 2. From BenQ Launcher home page, go to Settings > Preference > Installation > Projector installation and select a setting. Positioning your projector 11

Obtaining a preferred projected image size The distance from the projector lens to the screen, the zoom setting (if available), and the video format each factors in the projected image size. Projection dimensions 16:9 Screen diagonal Screen Center of lens H W Vertical Offset Projection distance • The screen aspect ratio is 16:9 and the projected picture is in a 16:9 aspect ratio Screen size Distance from screen (mm) Diagonal Min length Max length Vertical offset H (mm) W (mm) (max. Average (min. (mm) Inch mm zoom) zoom) 30 762 374 664 957 1007 1057 21 40 1016 498 886 1291 1358 1425 28 50 1270 623 1107 1624 1708 1792 35 60 1524 747 1328 1958 2059 2160 41 80 2032 996 1771 2625 2760 2895 55 100 2540 1245 2214 3293 3462 3631 69 120 3048 1494 2657 3960 4163 4366 83 140 3556 1743 3099 4627 4864 5101 97 160 4064 1992 3542 5295 5566 5837 111 180 4572 2241 3985 5962 6267 6572 124 200 5080 2491 4428 6629 6968 7307 138 220 5588 2740 4870 7296 7670 8043 152 250 6350 3113 5535 8297 8722 9146 173 300 7620 3736 6641 9966 10475 10984 207 For example, if you are using a 120-inch screen, the recommended projection distance is 4163 mm. If your measured projection distance is 6000 mm, the closest match in the "Distance from screen (mm)" column is 6267 mm. Looking across this row shows that a 180'' (about 4.6 m) screen is required. Mounting the projector If you intend to mount your projector, we strongly recommend that you use a proper fitting BenQ projector mounting kit and that you ensure it is securely and safely installed. If you use a non-BenQ brand projector mounting kit, there is a safety risk that the projector may fall down due to an improper attachment through the use of the wrong gauge or length screws. Before mounting the projector • Purchase a BenQ projector mounting kit from the place you purchased your BenQ projector. • BenQ recommends that you also purchase a separate Kensington lock compatible security cable and attach it securely to both the Kensington lock slot on the projector and the base of the mounting 12 Positioning your projector

bracket. This will perform the secondary role of restraining the projector should its attachment to the mounting bracket become loose. • Ask your dealer to install the projector for you. Installing the projector on your own may cause it to fall and result in injury. • Take necessary procedures to prevent the projector from falling off such as during an earthquake. • The warranty doesn’t cover any product damage caused by mounting the projector with a non-BenQ brand projector mounting kit. • Consider the surrounding temperature where the projector is ceiling/wall mounted. If a heater is used, the temperature around the ceiling/wall may be higher than expected. • Read the user manual for the mounting kit about the range of torque. Tightening with torque exceeding the recommended range may cause damage to the projector and subsequently falling off. • Make sure the power outlet is at an accessible height so that you can easily shut down the projector. Ceiling/Wall mount installation diagram Ceiling/Wall mount screw: M4 (Max L = 25 mm; Min L = 20 mm) 222.3 108 175 47.3 49.7 57 118 104.3 226 154 Unit: mm Positioning your projector 13

Operation Installing the USB wireless dongle Follow the illustrations below to install the USB wireless dongle. Make sure that the lamp cover is installed back after the USB wireless dongle is plugged. Do not turn the power on with the lamp cover open. 1 2 4 5 3 Starting up the projector 1. Plug the power cord. Turn on the power outlet switch (where fitted). The power indicator on the projector lights orange after power has been applied. 2. Plug the USB wireless dongle. It is highly recommended to plug it into the hidden dongle port located under the lamp cover. If not, the 2 USB ports in the rear view also support USB wireless dongle. 3. Press on the projector or remote control to start the projector. The power indicator flashes green and stays green when the projector is on. The start up procedure takes about 30 seconds. In the later stage of start up, a startup logo is projected. (If necessary) Rotate the focus ring to adjust the image clearness. 4. If this is the first time you turn on the projector, the setup wizard appears to guide you through setting up the projector. If you have already done this, skip this step and move on to the next step. • Use the arrow keys ( / / / ) on the projector or remote control to move through the menu items. • Use OK to confirm the selected menu item. • Use Back to return to the previous menu. • Use Android Menu on remote control to skip a menu. 14 Operation

Step 1: Select Projector installation. For more information about projector position, see Choosing a location. Step 2: Select Language. Step 3: Configure the Remote Control Pairing Press Home and Menu on the remote control at the same time for at least 3 seconds until the LED Indicator is flashing for pairing. If pairing is completed, then the LED Indicator will stop flashing. Step 4: Adjust Vertical Keystone. Step 5: Configure the Wireless Network Setting settings by selecting the wireless network and entering the password. To connect to a hidden wireless network select Add New Network and enter the SSID, security setting, and password for the network. Operation 15

Step 6: Select Time Zone. Step 7: Read Privacy Policy and press OK. You’ve completed the setup wizard; you may now connect a device to the projector to project video. See Connection on page 22 for more information. • Please use the original accessories (e.g. power cord) to avoid possible dangers such as electric shock and fire. • If the projector is still hot from previous activity, it will run the cooling fan for approximately 90 seconds before energizing the lamp. • The Setup Wizard screenshots are for reference only and may differ from the actual design. • If the frequency/resolution of the input signal exceeds the projector's operating range, you will see the message “Out of Range” displayed on the background screen. Please change to an input signal which is compatible with the projector's resolution or set the input signal to a lower setting. See Timing chart on page 55. Shutting down the projector 1. Press and a confirmation message will appear prompting you. If you don't respond in a few seconds, the message will disappear. 2. Press a second time. The power indicator flashes orange, the projection lamp shuts down, and the fans will continue to run for approximately 90 seconds to cool down the projector. 3. Once the cooling process finishes, the power indicator becomes a steady orange and fans stop. Disconnect the power cord from the power outlet. • To protect the lamp, the projector will not respond to any commands during the cooling process. • Avoid turning on the projector immediately after turning it off as excessive heat may shorten lamp life. • Lamp life results will vary depending on environmental conditions and usage. 16 Operation


Document Created: 2019-09-12 13:30:04
Document Modified: 2019-09-12 13:30:04
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