User Manual

FCC ID: IHDT56XC3

Users Manual

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FCCID_4096639

Meet
your phone.




About your phone




                                                                            About your phone
             Speaker                                          Back camera

  Front camera     Headset jack


                                  Flash




                                  Volume
                                  buttons


                                  Power/Lock
                                  button




                   Microphone             MicroSD card slot
         USB/Charger port




NOTE: Devices and software are constantly evolving—the screen
images and icon you see here are for reference only.


                        Setting up your phone
                        Your phone already has a SIM card installed.

                        Step 1. Remove the back cover
Setting up your phone




                        Place your fingernail in the corner cut-out at the bottom of the phone, and
                        pop the cover off the phone.




                        Optional: Insert the microSD card
                        If you have a microSD card, slide the microSD card into the microSD card
                        slot with the gold contacts facing down.




                        NOTE: The microSD card is sold separately.
                        Step 2. Insert the battery
                        Insert the battery, making sure the gold contacts line up. Press down
                         gently to secure.




                        Step 3. Replace the back cover
                        Replace the cover over the back of the phone, and then press down along
                        the edges to secure.


Step 4. Charge the phone
Before turning on your phone, charge it fully.
Insert the small end of the USB cable into the phone.
Insert the larger end into the charger and plug it into an outlet.




                                                                            Setting up your phone
WARNING: Only use approved chargers with your device. Incompatible
chargers or tampering with the charger port could damage your device
and void the warranty.

Step 5. Turning your phone on/off
To turn your phone on, press and hold the Power/Lock button.




NOTE: The first time you turn on your phone you will need to activate it.
See the Activate your phone guide included with your phone.

To turn your phone off, press and hold the Power/Lock button.

Locking/unlocking the screen
To turn on your screen, press the Power/Lock button. Then swipe up on
the screen to unlock it.

To turn off your screen and prevent accidental key presses, press the
Power/Lock button.


                   Using your phone
                   Touch screen tips
                   Use touch gestures to move around the screen, open menus, select items,
                   zoom in and out of web pages and more.
Using your phone




                   There are several touch gestures recognized by your phone:
                     • Swipe—Swipe by quickly sliding your finger in any direction.
                     • Drag—Drag by touching an item and moving it to a new position.
                     • Double tap—Double tap to zoom in/out on a web page or picture.
                     • Multi-touch—Pinch or spread your thumb and index finger
                        to zoom in or out.

                   Verizon Cloud
                   Verizon Cloud offers secure online storage to back up your contacts and
                   sync them with your other Cloud-connected devices.

                   To learn more go to vzw.com/Cloud.

                   Making a call
                   1. From the Home Screen, tap the Phone icon .
                   2. Enter the number you want to call or search the first letters of the
                       contact’s name and select the contact.
                   3. Tap the Call icon   to place the call.

                   Receiving a call
                   When the phone is locked, tap the Answer icon and swipe up to answer
                   an incoming call.
                   When the phone is unlocked, tap ANSWER or IGNORE on the notification
                   bar.


Setting up Voice Mail
  1. Dial *86 and press Send.
  2. When you hear a greeting, press # to interrupt.
  3. Follow the setup instructions.

Checking Voice Mail




                                                                              Using your phone
  From your phone:
  1. Dial *86 and press Send.
  2. Follow the instructions.
  From other phones:
  1. Dial your wireless number.
  2. When you hear the greeting, press # to interrupt.
  3. Follow the instructions.

NOTE: Voice mailboxes not set up within 45 days will be cancelled.
Your voice mailbox is not password protected until you create a password
by following the setup tutorial. Voice Mail may not be available in some
areas. Follow the setup instructions to password-protect your Verizon
Wireless Voice Mailbox. Airtime and other charges are incurred when using
voice mail from your wireless phone. Mobile to Mobile Calling minutes
do not apply to voice mail retrievals; you will be charged to maintain your
connection to Voice Mail. Verizon Wireless is not responsible for missed
messages or deletions of messages from your Voice Mailbox, even if you
have saved them.


                        Services and features
                        Calling features
                          • Domestic Long Distance
                          • Domestic Roaming
                          • 411 Search
                          • Caller ID
                          • Caller ID Blocking
                          • Call Waiting
                          • 3-Way Calling
                          • Call Forwarding

                        Text messaging*
                          1. From the Home screen, tap the Message+ icon        .
                          2. Enter the recipient’s information and compose the text message.
                          3. Tap the Send icon .
Services and features




                        Picture and video messaging*
                        Take pictures or videos and send them to almost any email address, or to
                        other phones.
                               rom the Home Screen, tap the Camera icon
                           1. F                                                to start the camera
                              or video recorder.
                           2. Capture the picture or video.
                           3. U sing the appropriate keys, Save or Send the picture or video.

                        For pricing details please visit verizonwireless.com

                        Apps and more
                        Play it up with music, ringtones, wallpapers, apps and games.
                        Keep up with Twitter™ and Facebook. We’ve got apps that help
                        you do it all. Data charges may apply.

                        Installing apps
                        From the Home screen, tap the Play Store icon        . Tap the app you want
                        then tap INSTALL and follow the instructions.

                        Web browsing
                        From the Home Screen, tap the Chrome icon        .


International services
Your phone is enabled to call or text internationally. For additional details
including rates visit vzw.com/prepaidglobal.

Location based services
This phone can determine its location, which is useful for services such as
navigation, shopping and weather. For your safety, it’s defaulted to acquire
your location only when you dial 911. To use Location based services, from
the Home screen, swipe up     > Settings > Security & Location.

VZ Navigator®
Select the app or download it from the Google Play™ Store.
Go to verizonwireless.com/navigator for more details
and pricing.

Your wireless device can determine its (and your) physical, geographical




                                                                                International services
location (“Location Information”) and can associate Location Information
with other data. Additionally, certain applications, services and programs
are capable of accessing, collecting, storing and using Location
Information and disclosing Location Information to others. You should use
caution when determining whether or not Location Information should be
made available to others and you should review any applicable third-party
policies before providing access. To limit potential unauthorized access
to your Location Information, Verizon Wireless offers various mechanisms
and settings to manage access to location data. By enabling location
settings, you are permitting third-party access to Location Information
through software, widgets or peripheral components you choose to
download, add or attach to your wireless device or through web access,
messaging capabilities or other means and you are authorizing Verizon
Wireless to collect, use and disclose your Location Information as
appropriate to provide you with any location services that you enabled.


                   Support and more
                       The Help app gives you tips, videos and other information on how to
                       use your phone, including:

                               Making calls

                               Voice mail

                               Sending texts

                               Getting apps

                               Taking photos

                   Accessibility settings: From the Home screen swipe up     > Settings >
                   Accessibility.
Support and more




                          From your computer, visit verizonwireless.com/support


                          Customer service
                          Call 800.922.0204
                          Twitter @VZWSupport


                          Download a User Guide from
                          verizonwireless.com/support


Important customer information
The services described in this brochure are only for your personal use.
They are subject to the Customer Agreement, your Calling Plan, the
Verizon Wireless Privacy Principles and Internet Privacy Policy (both of
which can be viewed at verizonwireless.com and the following terms and
conditions, as applicable. You agree to comply with all applicable laws,
rules, regulations and policies when using these services. In addition to
your rights under the Customer Agreement, we may terminate or modify
all services upon notice. Verizon Wireless is not responsible for third-
party content you encounter using these services, including any possible
defamation, obscenity or profanity. Content, content pricing, service
functionality and menu order may change without notice. Unless otherwise
indicated, data sessions will terminate after 30 seconds of inactivity.

Device recycling program




                                                                              Important customer information
For more information visit verizonwireless.com/device-recycle.

Warranty replacements
If you’re having a problem with your wireless device, just contact Verizon
Wireless toll-free at 866.406.5154 from another phone.

Using TTY and TDD networks
TTY (Text Telephony) and TDD (Telecommunications Device for the Deaf)
allow individuals who are deaf, hard of hearing, or have speech or language
disabilities to communicate by telephone.

When a user types his or her conversation on a TTY keyboard, it is
transmitted as tones through the telephone. Tones are received by the
other person’s TTY, translated into text and displayed on the screen.

In order to use the TTY network, you must have a TTY-compatible phone
and be in the TTY mode to place or receive calls. Note that most digital
wireless devices are TTY‑compatible.

For additional information, visit the Verizon Content Policy at
responsibility.verizon.com/contentpolicy


                                 Hearing aid compatibility information
                                 This phone has been tested and rated for use with hearing aids for some
                                 of the wireless technologies that it uses. However, there may be some
                                 newer wireless technologies used in this phone that have not been tested
                                 yet for use with hearing aids. It is important to try the different features of
                                 this phone thoroughly and in different locations, using your hearing aid or
                                 cochlear implant, to determine if you hear any interfering noise. Consult
                                 your service provider or the manufacturer of this phone for information on
                                 hearing aid compatibility. If you have questions about return or exchange
                                 policies, consult your service provider or phone retailer.
Important customer information


Additional Information
Where is my legal, safety and regulatory information?
In order to provide you with better access to this important information,
we’ve made the materials accessible from the phone’s settings menu and
on the web. Review these materials prior to using your device. To access
the materials from a connected phone, go to Settings > System > Legal
information, and select a topic. To access the materials on the web, visit
www.motorola.com/device-legal.

Battery Safety
Before assembling, charging or using your mobile device for the first time,
please read the important product safety and legal information provided
with your product.
If your mobile device becomes unresponsive, try a reboot—press and hold
the Power button until the screen goes dark and your device restarts.
Your mobile device uses a removable battery. Only use Motorola Original




                                                                                   Additional information
batteries for safety and best performance.
Warning:
Don’t use tools, sharp objects, or excessive force to insert or remove the
 battery. This may damage the battery and could cause burning and injury.
 Don’t try to take apart or fix your battery. This may damage the battery and
  could cause burning and injury.
  Don’t crush, bend, or expose your battery or mobile device to heat or liquid.
   This may damage the battery and could cause burning and injury.
   Don’t try to dry your mobile device using a microwave oven, conventional
    oven, or dryer.

Warning about High Volume Usage
To prevent possible hearing damage, do not listen at high volume
levels for long periods.

Disposal & Recycling
Help do your part! Please don’t dispose of mobile devices or
electrical accessories (such as chargers, headsets, or batteries)
with your household waste. Product packaging and product guides
should only be disposed of in accordance with national collection
and recycling requirements. For details on approved national recycling
schemes and Motorola recycling activities, go to: www.motorola.com/
recycling.


                         Usage
                         This phone supports apps and services that could use a lot of data, so
                         make sure your data plan meets your needs. Contact your service provider
                         for details. Certain apps and features may not be available in all countries.

                         Regulatory Information
                         To view the Regulatory ID (such as FCC ID) for this device, on the
                         phone, go to Settings > System > Regulatory information, or visit
                         www.motorola.com/device-legal.

                         Warranty
                         This product is covered by Motorola’s limited warranty. To review the
                         warranty on your phone, go to Settings > System > Legal information >
                         Warranty, or visit www.motorola.com/device-legal. You may also obtain
                         a copy of the warranty by contacting Motorola at: Motorola Mobility LLC,
                         Attention Customer Service--Warranty Request, 222 West Merchandise
                         Mart Plaza, Suite 1800, Chicago, IL 60654.

                         Arbitration & opt-out
Additional information




                         Except where prohibited by law, any controversy or claim arising out of
                         or relating to any Motorola product will be resolved by binding arbitration,
                         instead of in court, unless you opt-out. To opt-out, send a written rejection
                         notice within 30 days of purchase that includes your name, address, phone
                         number, device, and device serial number, and tells Motorola that you are
                         rejecting this Arbitration provision to: Motorola Mobility LLC, 222 West
                         Merchandise Mart Plaza, Suite 1800, Attn: Arbitration Provision Opt-Out,
                         Chicago, IL 60654 or arbitrat@motorola.com. For more information on
                         this arbitration provision, on your phone, go to Settings > System > Legal
                         information > Arbitration and opt-out, or visit www.motorola.com/device-
                         legal.

                         Legal Disclaimers
                         Certain features, services and applications are network dependent and
                         might not be available in all areas; additional terms, conditions and/or
                         charges might apply. Contact your service provider for details. All features,
                         functionality, and other product specifications, as well as the information
                         contained in this guide, are based upon the latest available information
                         and believed to be accurate at the time of printing. Motorola reserves the
                         right to correct, change or modify any information or specifications without
                         notice or obligation.


Copyright & Trademarks
MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks
are trademarks or registered trademarks of Motorola Trademark Holdings,
LLC. LENOVO is a trademark of Lenovo. Google, Android, Google Play and
other marks are trademarks of Google LLC. microSD Logo is a trademark
of SD-3C, LLC. All other product or service names are the property of their
respective owners.
© 2018 Motorola Mobility LLC. All rights reserved.
Product ID: moto e5 go (Model XT1921-8)
Manual Number: 711608023511-A
Motorola Mobility LLC
222 W. Merchandise Mart Plaza
Chicago, IL 60654
www.motorola.com




                                                                              Additional information


                         This product meets the applicable national or international RF exposure
                         guidance (SAR guideline) when used normally against your head or, when
                         worn or carried, at a distance of 5 mm from the body. The SAR guideline
                         includes a considerable safety margin designed to assure the safety of all
                       persons, regardless of age and health.
           To view the SAR values for your phone, visit https://motorola.com/sar. To view
           additional SAR information on your phone, swipe up > Settings > System > Legal
           information > RF information. To view the information on the web, visit www.motorola.
           com/rfhealth.




                                                        711608023511-A

© 2018 Verizon Wireless. All rights reserved.             Printed in China



Document Created: 2018-10-23 15:17:45
Document Modified: 2018-10-23 15:17:45

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