Users Manual Part 1

FCC ID: I28-P330I

Users Manual

Download: PDF
FCCID_743931

                            Zebra® P330i
                              Card Printer

                            User’s Manual




980459-001 Rev C Prelim 1




                                                                 Foreword




               This manual contains installation and operation information for the Zebra P330i Card
               Printers manufactured by Zebra Technologies Corporation, Camarillo, California.



Return Materials Authorization
               Before returning any equipment to Zebra Technologies Corporation for in-warranty or out-
               of-warranty repair, contact Repair Administration for a Return Materials Authorization
               (RMA) number. Repack the equipment in the original packing material and mark the RMA
               number clearly on the outside. Ship the equipment, freight prepaid, to the address listed
               below:
                   • For USA, Latin America, and Asia / Pacific:
                       Zebra Technologies Corporation
                       Zebra Card Printer Solutions
                       1001 Flynn Road
                       Camarillo, CA. 93012-8706.USA
                       Phone: +1 (805) 578-5001
                       FAX: +1 (805) 579-1808

                    •   For Europe and Middle East:
                        Zebra Technologies Corporation
                        Zebra Card Printer Solutions
                        Pittman Way, Fulwood
                        Preston, PR2 9ZD
                        Lancashire, U.K.
                        Phone: +44 - 1 - 772 - 797555
                        FAX: +44 - 1 - 772 - 693000



Copyright Notice
               © 2004, 2005 ZIH Corp.




980459-001 Rev C Prelim 1                  P330i User’s Manual                                             iii


     Foreword



                This document contains information proprietary to Zebra Technologies Corporation. This
                document and the information contained within is Copyrighted by Zebra Technologies
                Corporation and may not be duplicated in full or in part by any person without written
                approval from Zebra. While every effort has been made to keep the information contained
                within current and accurate as of the date of publication, no guarantee is given that the
                document is error-free or that it is accurate with regard to any specification. Zebra reserves the
                right to make changes, for the purpose of product improvement, at any time.



Trademarks
                P330i is a trademark and Zebra is a registered trademark of Zebra Technologies Corporation.
                Windows and MS.DOS are registered trademarks of Microsoft Corp. All other trademarks or
                registered trademarks are marks of their respective holders.



Product Disposal


                Product Disposal Information • Do not dispose of this product in unsorted municipal
                waste. This product is recyclable, and should be recycled according to your local
                standards. For more information, please see our web site at:
                http://www.zebra.com/environment




Declarations of Conformity



                                        EMC Directive     EN 55022 (1998)     RF Emissions control
                      89/336/EEC
                      modified by       EMC Directive                         RF Emissions and Immunity for radio
                                                         EN 301489-3 V1.4.1
                                                                              equipment
                    92/31/EEC and
                      93/68/EEC         EMC Directive     EN55024 (2001)      Immunity to Electro-Magnetic
                                                                              Disturbances
                  73/23/EEC modified     Low voltage     EN 60950-1 (2001)    Product safety
                     by 93/68/EEC         Directive

                      1999/5/CE        R&TTE Directive   EN300330-2 V1.1.1    Radio Frequency Interferences




                For a formal certificate, please contact the Compliance Office at Zebra’s Camarillo facility.




iv                                            P330i User’s Manual                        980459-001 Rev C Prelim 1


                                                                                            Foreword



               EUROPE: Norway Only: This product is also designed for IT power system with phase to phase
               voltage 230V. Earth grounding is via the polarized, 3-wire power cord.
                       FI: “Laite on liitettävä suojamaadoitus koskettimilla varustettuun pistorasiaan”
                       SE: “Apparaten skall anslutas till jordat uttag”
                       NO: “Apparatet må tilkoples jordet stikkontakt”


   FCC Regulations
               Model P330i has been tested and found to comply with the limits for a Class A digital device,
               pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
               protection against harmful interference when the equipment is operated in a commercial
               environment. This equipment generates, uses, and can radiate radio frequency energy and, if
               not installed and operated in accordance with the P330i User’s Manual, may cause harmful
               interference to radio communications. Operation of this equipment in a residential area is
               likely to cause harmful interference in which case the user will be required to correct the
               interference at his own expense.
               Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this equipment not
               expressly approved by Zebra may cause harmful interference and void the FCC authorization
               to operate this equipment.



       Industry Canada Notice
               This device complies with Industry Canada ICES-003 class A requirements.

               Cet equipement est conforme a l’ICES-003 classe A de la norm Industrielle Canadian.




980459-001 Rev C Prelim 1                  P330i User’s Manual                                             v


     Foreword



P330i Printer Model
                    The Zebra Product Number tells a story:
                    Here is a quick review of the Zebra Card Printer Series numbering and lettering system to help
                    you.
                    Model numbers include identifiers that specify options using the following lettering
                    conventions:


        Part Number                                           Description
                                                              Base Printer
        P330i-_____-___
                                                                P330i Color Card Printer
                                                              Smart Card Options
        _   _   _   __   -   0   _   _   _   _   -   _   __     None
        _   _   _   __   -   A   _   _   _   _   -   _   __     Contact encoder & MIFARE contactless & HID iCLASS
        _   _   _   __   -   B   _   _   _   _   -   _   __     Contact Encoder
        _   _   _   __   -   C   _   _   _   _   -   _   __     Contact encoder & HID iCLASS
        _   _   _   __   -   D   _   _   _   _   -   _   __     Contact encoder & MIFARE contactless
        _   _   _   __   -   E   _   _   _   _   -   _   __     Contact station
        _   _   _   __   -   F   _   _   _   _   -   _   __     HID iCLASS
        _   _   _   __   -   G   _   _   _   _   -   _   __     MIFARE contactless & HID iCLASS
        _   _   _   __   -   H   _   _   _   _   -   _   __     MIFARE contactless
                                                              Magnetic Encoder
        _____-_0___-___                                         None
        _____-_M___-___                                         Yes (select defaults below)
                                                              Magnetic Encoder Defaults
        _____-__0__-___                                         None
        _ _ _ _ _ - _ _ 1_ _ _ - _ _ _                          Stripe Down, HiCo
        _____-__3__-___                                         Stripe Up, HiCo
                                                              Memory Expansion
        _____-___0_-___                                         None
                                                              Interface
        _____-____A-___                                          USB Only
        _____-____C-___                                          USB and Ethernet
                                                              Power Cords
        _____-_____-I__                                         U. S. and Europe
        _____-_____-U__                                         U. K. and Australia
                                                              Windows Drivers and User Documentation / Training CD

        _____-_____-_D0                                         Windows Drivers and User Documentation / Training
                                                                included on one CD (Software & Documentation Package)
                                                                which contains Multi-language documentation.




vi                                                            P330i User’s Manual             980459-001 Rev C Prelim 1


                                                                                               Foreword



Icons
               Throughout this manual, different icons highlight important information, as follows:


                Note • Indicates information that emphasizes or supplements important points of the main
                text.


                Important • Advises you of information that is essential to complete a task, or points out the
                importance of specific information in the text.



                Provides an example or scenario to demonstrate or clarify a section of text.




                Electrostatic Discharge Caution • Warns you of the potential for electrostatic
                discharge.




                Electric Shock Caution • Warns you of a potential electric shock situation.




                Caution • Warns you of a situation where excessive heat could cause a burn.




                Caution • Advises you that failure to take or avoid a specific action could result in
                physical harm to you, or could result in physical damage to the hardware.




980459-001 Rev C Prelim 1                   P330i User’s Manual                                              vii


       Foreword




viii              P330i User’s Manual   980459-001 Rev C Prelim 1


                                       Table of Contents




               1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
                      Controls, Connectors, and Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
                         LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

               2 • Installation and Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
                      General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
                      Unpacking the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
                      Installing the Print Driver Software and Setting Driver Options . . . . . . . . 10
                          Installing the P330i Print Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
                      Loading a Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
                      Installing the Card Cleaning Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
                      Setting the Card Thickness Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
                      Loading Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
                      Card Output Hopper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
                      Connecting the Printer to your Computer. . . . . . . . . . . . . . . . . . . . . . . . . 21
                      Connecting Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
                      Printing a Test Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
                      Packing the P330i Printer for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . 23

               3 • Printing a Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
                      Setting Printer Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
                      Printing a Sample Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
                      Feeding One Card at a Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

               4 • Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
                      Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   29
                         When to Clean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .     29
                         How to Clean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .    30
                      Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .      31




980459-001 Rev C Prelim 1                         P330i User’s Manual                                                               ix


    Table of Contents



             Contents (Continued)


                    Card Cleaning Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
                       When to Replace the Cleaning Roller . . . . . . . . . . . . . . . . . . . . . . . . 32
                       How To Replace the Cleaning Roller . . . . . . . . . . . . . . . . . . . . . . . . . 32

             5 • Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
                    Print Quality Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .          37
                    Troubleshooting the Ethernet Connection and Adapter . . . . . . . . . . . . . .                                 41
                        Resetting to Factory Defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .                  41
                        Ethernet Adapter Status Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . .                     41
                        Network Status/Activity Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . .                   42

             6 • Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
                    General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .            43
                    Ribbon Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .           43
                    Card Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .           43
                    Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .       45
                    Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   45
                    Card Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .           45
                    Bi-Directional Communications Interfaces . . . . . . . . . . . . . . . . . . . . . . . .                        46
                    Mechanical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .               46
                    Electrical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   46
                    Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .         46
                    Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .   46

             Appendix A • Magnetic Card Encoder . . . . . . . . . . . . . . . . . . . . . . 47
                    Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .      47
                    Media Loading Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .               47
                    Sample Encoding Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .                   48
                    Magnetic Encoder Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .                 48
                        When to Clean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .           48
                        How to Clean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .          48
                    ISO Standard Encoding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .               49

             Appendix B • Smart Card Contact Station . . . . . . . . . . . . . . . . . . . 51
                    Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
                    Media Loading Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
                    Smart Card Contact Station Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

             Appendix C • Connecting to a Network . . . . . . . . . . . . . . . . . . . . . 53
                    Printer Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
                    External Print Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
                    Internal Print Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54


x                                                 P330i User’s Manual                                  980459-001 Rev C Prelim 1


                                                                                                        Table of Contents



               Contents (Continued)



               Appendix D • Worldwide Sales & Support . . . . . . . . . . . . . . . . . . . 55
                      Sales and Support Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
                      Website . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56




980459-001 Rev C Prelim 1                         P330i User’s Manual                                                                  xi


      Table of Contents




xii                       P330i User’s Manual   980459-001 Rev C Prelim 1


                                                                                             1
                                                        Introduction




                 Thank you for choosing the Zebra P330i Card Printer. This manual guides you to efficient
                 start up and operation of your new Card Printer.Printer Features
                 The following shows the main functional features found on your P330i Printer.


      Print      Main Cover       Print Head Carriage        Print Head                  Card
      Head       (shown open)     (shown in open             Carriage Latch              Feeder
                                  position)                                              Cover
                                                                                         (shown
                                                                                         open)

    (Optional)
    Magnetic                                                                             Card
    Encoding                                                                             Thickness
    Station                                                                              Control



                                                                                         Card
                                                                                         Cleaning
                                                                                         Cartridge



                                                                                         Panel
                                                                                         Button
    Output
    Hopper
    (shown in
    open                    Ribbon           Ribbon       (Optional)           LCD Display Panel
    position)               Take-Up          Supply       Smart Card
                            Spindle          Spindle      Contact Station




980459-001 Rev C Prelim 1                    P330i User’s Manual                                            1


    Introduction
    Controls, Connectors, and Indicators


Controls, Connectors, and Indicators
               Your P330i Printer has an LCD Display Panel and a Panel Button on the front and a power
               connector, power switch, and interface connector(s) on the rear panel.



                                                                                   Panel Button




                                                                                   LCD Display
                                                                                   Panel




                                                       10/100base-T     Ethernet Switch *
                                                       Connector *                                Ethernet
                                                                                                  Adapter
                                                                                                  Status
                                                                                                  LED *




                                                                                                   Network
                                                                                                   Status /
               Power                                                                               Activity
               Switch                                                                              LED *


                                                                                                  * These
                                                                                                  are on the
                Power                                                                             optional
                Connector                                                                         Ethernet
                                                                       Optional DB-9              Adapter.
                                                                       Connector location
                                      USB Connector                    for Smart Card
                                                                       Contact Station




2                                          P330i User’s Manual                 980459-001 Rev C Prelim 1


                                                                                      Introduction
                                                               Controls, Connectors, and Indicators


   LCD Panel
               The LCD Panel can display the following messages:


                            Message                                       Mode

                                                     Operational
                            INITIALIZING                                  Scrolling
                            READY                                         Fixed
                            DOWNLOADING DATA                              Fixed
                            PRINTING MONO                                 Fixed
                            MAG ENCODING                                  Fixed
                            CONTACT ENCODING                              Fixed
                            PRINTING CYAN                                 Fixed
                            PRINTING YELLOW                               Fixed
                            PRINTING MAGENTA                              Fixed
                            PRINTING BLACK                                Fixed
                            PRINTING OVERLAY                              Fixed
                            DOWNLOADING FW                                Fixed
                            CLEANING PRINTER                              Fixed
                                                      Warnings
                            CLEAN PRINTER                                 Scrolling
                            REMOVE RIBBON THEN CLOSE HEAD                 Scrolling
                            EMPTY FEEDER & PRESS BUTTON                   Scrolling
                            LOAD CLEANING CARD IN FEEDER                  Scrolling
                            PRESS BUTTON TO CONTINUE                      Scrolling
                            FEED LONG CLEANING CARD IN EXIT               Scrolling
                            CLEANING PRINTER                              Scrolling
                            ENCODING ERROR (printing stops)               Blinking
                            INVALID MAGNETIC DATA                         Scrolling
                            (encoding stops)
                            REMOVE RIBBON                                 Fixed
                                           Errors (Printer will not operate)
                            OUT OF RIBBON                                 Blinking
                            MECHANICAL ERROR                              Blinking
                            OUT OF CARDS                                  Blinking
                            PRINT HEAD OPEN                               Blinking



980459-001 Rev C Prelim 1                P330i User’s Manual                                          3


    Introduction
    Controls, Connectors, and Indicators




4                                          P330i User’s Manual   980459-001 Rev C Prelim 1


                                                                                               2
                    Installation and Setup




General Information
               This section will guide you through the installation and setup of your P330i Card Printer.
               This consists of the following procedures, which should be performed in the order
               presented.
                    • Unpacking the Printer
                    • Installing the Print Driver Software and Setting Driver Options
                    • Loading a Ribbon
                    • Installing the Card Cleaning Cartridge
                    • Setting the Card Thickness Control
                    • Loading Cards
                    • Connecting the Printer to your Computer
                    • Connecting Power
                    • Printing a Test Card to verify printer operation
               The procedure to be followed for Packing the Printer for Shipment is given at the end of
               this section.
               The printer should be placed in a location that allows easy access to all sides. The printer
               should never be operated while resting on its side or upside down.




980459-001 Rev C Prelim 1                   P330i User’s Manual                                               5


    Installation and Setup
    Unpacking the Printer




              Electric Shock Caution • Limit AC power supplied to the P330i Printer to 110 ~ 230
              volts, 60 ~ 50 Hertz. Limit excess current draw to 16 amps or less, using an associated
              circuit breaker or other such device. Never operate the printer in a location where
              operator, computer, or printer can get wet. Personal injury could result. The printer must
              be connected to an earthed electrical power source and properly protected against
              electrical surges and grounding faults; the electrical reliability of the printer is based on
              the reliability of the mains power source and with the earth connection.

              The printer’s power supply is an internal unit that can only be serviced or replaced by
              trained and authorized personnel.



Unpacking the Printer
             Your P330i Card Printer ships in a carton and protective anti-static bag. Keep all packaging
             material in case you need to move or re-ship the printer.
               1. Inspect the shipping container to ensure that no damage has occurred during shipment. If
                  any damage is apparent, file a claim with the shipper.
               2. Unlatch and remove the handles on either end of the shipping container, as shown in the
                  figure below.


                                                 UP




               3. (See the figure on the next page as you perform the following steps.) Lift the upper part of
                  the shipping container off of the lower part (which will still hold the printer and its
                  packing material).
               4. Remove the packing material around the top of the printer.




6                                          P330i User’s Manual                      980459-001 Rev C Prelim 1


                                                                                  Installation and Setup
                                                                                    Unpacking the Printer




                 5. Lift the printer out of the carton by holding it with both hands.
                 6. Please ensure that you have a clean and nearly dust free environment for proper operation
                    and storage of the printer.
                 7. Make sure the following items are included with your P330i printer:




980459-001 Rev C Prelim 1                    P330i User’s Manual                                            7


    Installation and Setup
    Unpacking the Printer




                      CD-ROM with Driver Wizard                          Card Cleaning Cartridge
                      and User’s Manual




                         Power Cables (2)
                                                                             USB Cable




                                                          Cleaning Kit




                      If any items are missing, please contact your dealer. To reorder, please refer to
                      Appendix D of this manual.
               8. Remove packing tape securing the printer’s Main Cover and Card Feeder Cover.
               9. Your P330i Printer ships with warning tape where the Card Cleaning Cartridge will be
                 installed, and a pad that protects the print head from possible damage in shipment. To
                 remove the tape and pad, follow the following steps:
                 a.   Open the printer’s main cover by lifting at its lower front lip.




8                                           P330i User’s Manual                     980459-001 Rev C Prelim 1



Document Created: 2007-01-04 11:19:07
Document Modified: 2007-01-04 11:19:07

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