User Manual

FCC ID: H8NSS2FII

Users Manual

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FEMTOCELL MULTI-BAND SOHO B2/B4 (SS2FII) Quick Start Guide

Femtocell Multi-band SOHO Quick Start Guide Table of Contents Welcome .......................................................................................................... 3 Box Content .................................................................................................... 4 Connection Overview .................................................................................... 5 Quick Setup .................................................................................................... 6 Common Troubleshooting Procedures .................................................... 10 FAQs ............................................................................................................... 11 2

Femtocell Multi-band SOHO Quick Start Guide Welcome The Femtocell Multi-band SOHO Inside this package you will find the (Small Office Home Office) Femtocell Multi-band SOHO and its provides enhanced mobile voice accessories necessary for the and data service within buildings. It installation. The Femtocell Multi- delivers high quality voice calls and band SOHO has a zero touch set-up faster, more reliable mobile data process. Just install as detailed in service. this guide and it connects to your mobile phone automatically The Femtocell Multi-band SOHO whenever your phone is within connects to your broadband range. Internet service to deliver extended indoor mobile network coverage. Before you begin you need to make The in-building mobile phone sure you have the following: connectivity, signal quality, and data bandwidth will greatly • High speed internet service and improve, especially if the building is an available Ethernet LAN port in a remote area or out of adequate on your router. mobile phone tower range. • An available power socket or electrical outlet. This is not required if using Power-Over- Ethernet (PoE). • A 3G or LTE phone registered for 3G or LTE service with your service provider. 3

Femtocell Multi-band SOHO Quick Start Guide Box Content Quick Start Guide Femtocell Multi-band SOHO (This document) GPS Antenna & Cable Velcro Strap (15 feet) Wall Mounting Kit (2 Screws and 2 Wall Anchors) AC Power Adaptor Ethernet Cable 4

Femtocell Multi-band SOHO Quick Start Guide Connection Overview Power Power on when AC Adaptor is plugged in Yellow WAN Port Connect to internet router Grey LAN Port Connect to other devices, like PC, if needed Reset 1. Press and hold for 5 seconds for reboot 2. Press and hold for 20 seconds for factory setting reset and software update 5

Femtocell Multi-band SOHO Quick Start Guide Quick Setup 1 Connect your Femtocell Multi-band SOHO to the Internet Connect the yellow Ethernet cable from the yellow “WAN” port on your Femtocell Multi-band SOHO to an available Ethernet port on your internet router. 2 Connect GPS antenna to your Femtocell Multi-band SOHO Connect the GPS antenna cable to the GPS port on the Femtocell Multi-band SOHO. The GPS antenna helps reduce the device setup time and improves device location accuracy. Position the antenna as close to a window as possible. 6

Femtocell Multi-band SOHO Quick Start Guide 3 Power on your Femtocell Multi-band SOHO Plug in your AC power adaptor into the power outlet and connect the power cable to the Femtocell Multi-band SOHO power port. 7

Femtocell Multi-band SOHO Quick Start Guide 4 Let your Femtocell Multi-band SOHO set up After you power on your Femtocell Multi-band SOHO, it will go through self- installation. It can take up to 45 minutes to complete the device setup. Your Femtocell Multi-band SOHO may download updates and restart during this time. • Power (Solid Green) Power on. Device self-testing and update complete. • Internet (Solid Green) Successful internet connection. • Status (Solid Green) Successful connection established with mobile operator network. • GPS (Solid Green Optional) GPS position locked if GPS if signal is present. • 3G/4G (Solid Green) Device is ready to provide 3G service. • 4G LTE (Solid Green) Device is ready to provide LTE service. 8

Femtocell Multi-band SOHO Quick Start Guide 5 Wall mount your Femtocell Multi-band SOHO if desired 4 Congratulations! Your Femtocell Multi-band SOHO setup is complete. You should see improved signal strength from your device. Make your first call to enjoy more dependable voice calls and a more reliable high speed data connection. 9

Femtocell Multi-band SOHO Quick Start Guide Common Troubleshooting Procedures Issue Description and Resolution Power Internet Status GPS 3G 4G Device has a hardware issue. Solid Orange Solid Orange Solid Orange Solid Orange Solid Orange Solid Orange Device unable to capture GPS signal. Without GPS signal lock, device is still able to proceed through setup and operate normally. You may receive Any Any Any Solid Orange Any Any SMS or email notifications to verify your device use address for emergency 119 or 911 call safety. Device connection issue with router. Flashing or Off Any Off Off Solid Green Solid Orange Device is unable to reach network. Check with Internet Service Provider on network settings. Ensure ports Flashing or Flashing Off Any Off Off Solid Green Orange UDP 500, UDP 4500 and UDP 123 are opened. Unable to activate the device with network. Solid or Any Off Off Flashing or Solid Green Flashing Solid Green Orange 3G, 4G, service is not available. Device may not be used in market or remote disabled. Solid or Any Off Off Solid Green Solid Green Flashing Green Device has reached maximum number of active voice and data connections for each technology. Flashing Any Flashing Flashing Solid Green Solid Green Green Green Green Attempt to call again after existing calls are terminated. The device is overheated. Move device to a cooler location. Flashing Flashing Flashing Flashing Flashing Flashing Orange Orange Orange Orange Orange Orange 10

Femtocell Multi-band SOHO Quick Start Guide FAQs How do I know that I am using my longer be able to place calls through the Femtocell Multi-band SOHO service? Femtocell Multi-band SOHO. However, if Your mobile phone display will you have coverage from the mobile automatically indicate if you are within network of your mobile service provider small cell signal range. If registered and you can still place calls normally. configured properly, your mobile phone should display a small cell service message and an associated signal indicator. Will my call drop if I leave the building in the middle of a call? If you move out of range of the Femtocell Multi-band SOHO, your call will be automatically transferred to the next available network service offered by your mobile service provider, without disconnecting your call. If no other mobile network is available your call will be disconnected. What happens if my broadband connection fails? If you lose your broadband connection in cases of IP connectivity set up failure, the Internet light will light solid orange and your Femtocell Multi-band SOHO coverage will stop. The Femtocell Multi- band SOHO service will return when the broadband connection is recovered. What happens if my Femtocell Multi- band SOHO stops operating – can I still place a call? If your Femtocell Multi-band SOHO stops operating (e.g. if you have lost your broadband connection) then you will no 11

Femtocell Multi-band SOHO Quick Start Guide Safety Notes COMPLIANCE WITH APPLICABLE EXPOSURE LIMITS: The Femtocell Multi- GENERAL: Please read this Quick Start band SOHO is a multiband radio Guide carefully before using the transmitter and receiver. When it’s Femtocell Multi-band SOHO. The purpose turned on, it receives and transmits radio of the Femtocell Multi-band SOHO is to frequency (RF) signals. The system provide improved mobile signal coverage controls the transmitted power level inside a building. Do not use this device within a range up to 0.5 W, cumulated for any other purpose, as doing so may over all transmitting bands. be dangerous. EMERGENCY: The Femtocell Multi-band PLACEMENT: The Femtocell Multi-band SOHO does not operate during instances SOHO and all its components (including of power loss. To make emergency calls cables and power adaptor) should be under this condition, please use a mobile placed in a dry, indoor area, at elevated or land line phone. heights such as on top of shelves, cabinets, etc. It should be kept away from POWER SUPPLY: Ensure that the voltage any wet or damp environments; such as specified corresponds to the power kitchens, bathrooms, laundry rooms or socket to which you connect it. In case of any other areas with exposure to power loss (and therefore loss of moisture, sprays, drips, or running water. service), all mobile calls, including For the safety of stored data, it should emergency calls, will be redirected not be placed near magnetic devices such automatically to the default mobile as audio or video tapes, diskettes or (carrier) network. If you have no mobile credit cards. While in service, the antenna network coverage and need to make an should not be co-located with another emergency call, please use a land line. In antenna or transmitting device. case of a thunderstorm, please disconnect the device to avoid damage. CONDITIONS OF USE: For safety reasons, only authorized Temperature rating: -5°C to 45°C. service technicians should open the Relative Humidity rating: 5% to 95%. device. Maximum altitude: 3960m. The AC/DC adapter meets the following specifications: MEDICAL DEVICES: The Femtocell Multi- Input power: 100-240VAC, 50-60Hz, band SOHO contains a radio transmitter. 1.0A Medical devices such as pacemakers and Output power: 12VDC, 2A hearing aids may be affected, unless precautions are taken, when using this INTERFACES: device. Please contact your healthcare All output ports are considered limited provider for additional safety guidelines. power sources (LPS). 12

Femtocell Multi-band SOHO Quick Start Guide DISPOSAL & RECYCLING: To facilitate disposal and/or recycling, please respect the sorting rules of your country or region for this kind of device. European regulations require the disposal of this device at sales points or at designated collection points such as drop-off centers, etc. 13

Femtocell Multi-band SOHO Quick Start Guide Federal following actions: · Reorient or relocate the receiving Communications antenna. · Increase the separation between the Commission equipment and the receiver. · Connect the equipment into an outlet Interference on a circuit different from that to which the receiver is connected. · Consult the dealer or an experienced Statement radio/TV technician for help. This equipment complies with Part 15 of FCC Caution the FCC Rules. Operation is subject to the Any changes or modifications not following two conditions: (1) This device expressly approved by the party does not cause harmful interference, and responsible for compliance could void the (2) this device must accept any user's authority to operate this interference received, including equipment. interference that may cause undesired This transmitter must not be co-located operation. or operated in conjunction with any other This equipment has been tested and antenna or transmitter. complies with the Class B digital device limits, pursuant to Part 15 of the FCC Radiofrequency Radiation Exposure Rules. These limits are designed to Statement provide reasonable protection against When using FCC OET Bulletin 65 and its harmful interference in a residential supplements, this equipment complies installation. This equipment generates, with FCC 47 CFR 1.1307(b) for uses and can radiate radio frequency radiofrequency radiation exposure in energy and, if not installed and used uncontrolled (general public) according to the instructions, may cause environments. This equipment shall be harmful interference to radio installed and operated with a minimum communications. However, there is no distance of 20cm between the radiator guarantee that interference cannot occur and your body. in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by taking one of the 14

Femtocell Multi-band SOHO Quick Start Guide Copyright © 2017 Nokia. All rights reserved. The information presented is subject to change without notice. Nokia assumes no responsibility for inaccuracies contained herein. NOTICE OF LIABILITY: Every effort has been made to ensure that this guide contains accurate and current information. However Nokia and the author shall not be liable for any loss or damage suffered by readers as a result of any information contained herein. TRADEMARKS: Nokia and the Nokia logo are registered trademarks of Nokia. All other trademarks are the property of their respective owners. 20170501 15


Document Created: 2017-05-11 14:58:32
Document Modified: 2017-05-11 14:58:32
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