Users Manual.pdf

FCC ID: H8N9961V1

Users Manual

Download: PDF
FCCID_2489191

                                                                                        8.25”




                               4G LTE CellSpot                                                    ™



                               Quick Start Guide
                               You now have a powerful, simple way to create your own personal T-Mobile 4G LTE mini-tower in your
                               home or small office. It can provide improved indoor 4G LTE coverage, more dependable voice calls
                               and more consistent data speeds.




11.7”




                               Attention: Important Information
                               This device must be installed at your registered address with T-Mobile. Failure to maintain this address could affect your ability
                               to contact emergency services and result in device deactivation. Visit https://my.t-mobile.com , MyAccount on your handset or
                               call CARE at *611 from your handset or 1-800-937-8997 to update the device use address.



                                                                                                                                                          FRONT COVER



                                                                                                                                     PRINTING STATIONS:
                                           MECHANICAL
                                           FILE NAME
                                           RM2_4GPersonalCellSpot_QSG_TCS525167_1.ai                                                   Black    TMO       4-COLOR
                                           DATE                                  DRAWN BY                  SB JOB NUMBER                       Magenta     Process

                                           12.04.14                              vl                        1600634                   PROCESS MIX:
        55 Union Street | 3rd Floor        CLIENT                                PRINTER                   PRINTING TYPE
                                           T-Mobile                              TBD                       TBD
        San Francisco, CA 94111
        T 415 427 1200 | F 415 348 0063    DIELINE FILE NAME                     DIELINE SOURCE            DIELINE DATE

        sterlingbecker.com                 8.25” wide x 11.7” tall               Drawn by SB               n/a
                                           CREATIVE APPROVAL                     PRODUCTION APPROVAL       PROOFREADING APPROVAL     NOTES:


                                                         8.25”




            What’s Inside



                   Quick Start Guide      4G LTE CellSpot Device    Stand/Wall Mount            Wall Mounting Kit
                      (This document)                                                             (2 Cheese Screws and
                                                                                                     2 Wall Anchors)




                   AC Power Adaptor       GPS Antenna & Cable (15 ft)     Ethernet Cable           GPS Cable Bracket



            Getting to know your 4G LTE CellSpot™

11.7”
               CellSpot Device in Stand

                                                                   GPS Cable Bracket
                                                                   (Attach GPS cable here after installation is complete)

                                                                   Reset
                                                                   1. Press and hold for 5s for reboot
                                                                   2. Press and hold for 10s for power off
                                                                   3. Press and hold for 15s for factory
                                                                      setting reset and software update

                                                                   Power
                                                                   (Power on when AC Adaptor is plugged in)

                                                                   Grey LAN Port
                                                                   (Connect to other devices if needed)

                                                                   Yellow WAN Port
                                                                   (Connect to Wi-Fi router or Wi-Fi cable modem router)

                                                                   Round GPS Port
                                                                   (Connect to GPS Antenna & Cable)

               CellSpot Device
               with Wall Mount
                                                                   Stand/Wall Mount


                                                                   Wall Mounting Kit



        1


                                                                                                             INSIDE - LEFT


                                                                      8.25”




        Quick Setup

        1   Connect your CellSpot to the Internet
            Connect the yellow Ethernet cable from the “WAN”
            yellow port on your CellSpot to an available Ethernet
            port on your Wi-Fi router or Wi-Fi cable modem router.



        2   Connect GPS antenna to the CellSpot
            Connect the GPS antenna cable to the GPS port.
            Position the antenna as close to a window as possible.
            (You'll attach the GPS antenna and cable to the bracket
            after installation is complete.)



        3   Power on your 4G LTE CellSpot
            Plug in your AC power adaptor into the power outlet and
                                                                              2   1   3
            connect the power cable to the CellSpot power port.

11.7”

        4   Let your CellSpot set up
            After you power on your CellSpot, the CellSpot will go
            through self-installation process. It can take up to 45
            minutes to complete the device setup. Your CellSpot
            may download updates and could restart during
            this time.
            • Power (Solid Green): Power on. Device self testing
              and update complete.
            • Internet (Solid Green): Successful internet
              connection.
            • Status (Solid Green): Successful connection
              established with T-Mobile network.
            • GPS (Solid Green Optional): GPS position locked if
              GPS signal is present. Device can still proceed
              through setup without GPS signal lock and operate
              normally.
            • 3G/4G (Solid Green): Device is ready to provide
              3G/4G service.
                                                                                          4
            • 4G LTE (Solid Green): Device is ready to provide
              4G LTE service.

            Congratulations! Your CellSpot setup is complete.
            Make your first 4G LTE CellSpot call with your 3G, 4G or
            4G LTE capable devices. Just use your mobile device as
            you normally do and enjoy the improved coverage, more
            dependable voice calls and a more reliable high speed
            data connection.


                                                                                                          2


                                                                                              INSIDE - RIGHT


                                                                                                8.25”




        Common Troubleshooting Procedures

               Issue Description and Resolution                                 Power             Internet            Status               GPS                 3G/4G    4G LTE

           Device has a hardware issue.
           Contact T-Mobile for resolution.
                                                                                Solid              Solid              Solid               Solid                 Solid    Solid
                                                                               Orange             Orange             Orange              Orange                Orange   Orange

           Device unable to capture GPS signal.
           Without GPS signal lock, device is still
           able to proceed through setup and                                      Any                Any                Any                                     Any       Any
                                                                                                                                          Solid
           operate normally.                                                                                                             Orange

           Device connection issue with the Wi-Fi
           router or Wi-Fi cable modem router.
           Check Wi-Fi router or Wi-Fi cable                                                                             Off               Any                  Off       Off
                                                                              Flashing             Solid
           modem router connection.                                            Green              Orange

11.7”      Device is unable to reach T-Mobile network.
           Check with Internet Service Provider on
           network settings. Ensure ports UDP 500,                                                                       Off               Any                  Off       Off
                                                                              Flashing            Flashing
           UDP 4500 and UDP 123 are opened.                                    Green              Orange

           Unable to activate the device with
           T-Mobile network.
           Contact T-Mobile for resolution.                                                                                                Any                  Off       Off
                                                                              Flashing             Solid              Solid or
                                                                               Green               Green              Flashing
                                                                                                                     Orange
           3G, 4G, 4G LTE service is not available.
           Device may not be used in T-Mobile
           market or remote disabled by T-Mobile.                                                                                          Any                  Off       Off
                                                                                Solid              Solid              Solid or
           Contact T-Mobile for resolution.                                     Green              Green              Flashing
                                                                                                                      Green
           Device has reached maximum number
           of 8 active voice and data connections
           for each technology.                                                                                                            Any
           Attempt to call again after existing calls                           Solid              Solid             Flashing                              Flashing     Flashing
           are terminated.                                                      Green              Green              Green                                 Green        Green

           The device is overheated.
           Move device to a cooler location
                                                                              Flashing            Flashing           Flashing           Flashing           Flashing     Flashing
                                                                              Orange              Orange             Orange             Orange             Orange       Orange

        Have More Questions?
        For additional information about T-Mobile 4G LTE CellSpot installation go to http://4GLTECellSpotSetup.T-Mobile.com
        Call T-Mobile customer service at *611 from your handset or 1-800-937-8997.
        Deposit, qualifying wireless service, compatible phone & broadband Internet connection required. May require plan change. All data, messaging and
        other services billed according to your regular rate plan and other pricing. Non-return fee applied if device is not returned; damage fee may apply.
        Current location address required for device use. See T-Mobile.com for details and restrictions including important 9-1-1 limitations.
        Property of T-Mobile USA, Inc. Not For Resale. TCS525167.1




                                                                                                                                                                          BACK COVER



Document Created: 2014-12-09 11:48:54
Document Modified: 2014-12-09 11:48:54

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