User Manual

FCC ID: EROQMTDCDRP3

Users Manual

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FCCID_2814644

CSM-QMTDC-DRP-3-CN/CSM-QMTDC-DRP-3-EX Digital QMT® Drapery Track Motor Programming Guide Description Set Up the Drapery Limits Speed Setup Joining an infiNET EX Network (infiNET EX Interfaces Only) The Crestron® digital QMT® CSM-QMTDC-DRP-3 motors are programmed locally using The drapery motor needs to establish its hard limits (beginning or end of track, or major The speed that the drapery fabric travels can be learned in Speed Setup mode. The device connects to the Crestron network via the infiNET EX® communications the buttons on the motor or through a control system. The information in this guide obstruction) automatically after the motor is powered up for the first time. Press and hold 1. Press and hold the open and configure push buttons for 4 seconds. The LED will protocol. Use the procedures outlined below to join or leave an infiNET EX network and serves as a detailed programming overview of the Crestron CSM-QMTDC-DRP-3 the open and close buttons for 10 seconds. The purple LED blinks. The drapery motor turn blue. to verify communications between the device and the control system. drapery motors. will move the fabric until it finds its close limit and then its open limit. 2. Pull the fabric at the desired approximate speed for 2 seconds. Joining an infiNET EX Network NOTE: The procedures described in this document can also be performed remotely NOTE: Find Limits mode should be entered only after the drapery fabric has been 3. The blue LED turns off to indicate that the speed has been stored. Before an infiNET EX device can be used in a shading system, it must first join an infiNET via a Crestron control system. The timeout and LED indicators are the same as hung. If it has been entered without the drapery fabric hung it, must be re-run. EX network. To join an infiNET EX network, the device must be acquired by an infiNET 4. Operate the shade to ensure the desired speed setting has been achieved. This described in this document. EX gateway. When the drapery limits are not set, the red LED blinks three times, pauses for 1 second, procedure may be repeated until the drapery runs at the desired speed. NOTE: Before using the CSM-QMTDC-DRP-3, ensure the device is using the latest blinks once, pauses for 5 seconds, and then repeats this code until the limits are set. NOTE: A device can be acquired by only one gateway. NOTE: The drapery motor exits Speed Setup mode if it does not receive any input for firmware. Check for the latest firmware for the CSM-QMTDC-DRP-3 at NOTE: After Find Limits mode is completed, the drapery motor runs the drapery fabric 30 seconds. 1. Put the infiNET EX gateway into Acquire mode from the unit itself or from Crestron www.crestron.com/firmware. Firmware is loaded onto the device using Crestron one open and close cycle. Toolbox. Refer to the gateway’s manual at www.crestron.com/manuals for details. Toolbox™. Set Custom Drapery Limits Touch Sensitivity Setup NOTE: In an environment where multiple gateways are installed, only one If the drapery full-open and full-close positions need to be set at different locations from gateway should be in the Acquire mode at any time. The drapery motor will open or close with a pull of the drapery fabric. To set up the Additional Resources the default, custom open and closed limits can be set. 2. Put the device into Acquire mode by doing the following: sensitivity for how much force it takes to activate the drapery, use the following Visit the product page on the Crestron website (www.crestron.com) NOTE: After 8 seconds of inactivity, the motor exits Limit Setup mode. procedure: a. Tap the configure button three times, and then press and hold it down for additional information and the latest firmware updates. Use a QR 1. Press and hold the close and configure push buttons for 4 seconds. The LED will (tap-tap-tap-press+hold) until the white LED on the device blinks once (this can Set the close limit for the drapery. take up to 10 seconds). reader application on your mobile device to scan the QR image. turn purple. 1. Press and hold the configure button for 4 seconds to enter Limit Setup mode. The b. Release the button to start the acquire process. The LED blinks slowly to show LED alternates between amber and green. 2. Pull the fabric at the approximate force that the motor should react to. that the device is actively scanning the infiNET EX network. 2. Press and release the close button to enter close limit setup. The green LED blinks. 3. The purple LED turns off to indicate that the touch sensitivity has been stored. • The white LED turns on for 5 seconds to show that the device has been 3. Use the open and close buttons to move the fabric to its desired position. 4. Pull the fabric with the same force applied in step 2 to open and close the drapery, successfully acquired by the infiNET EX network. and it should begin to open and close accordingly. This procedure may be 4. Press and hold the configure button for 4 seconds. The LED turns solid red to • The white LED blinks fast to indicate that the device was not successfully Controls and Indicators confirm that the lower limit has been successfully set. repeated until the drapery reacts to the desired sensitivity. acquired by the infiNET EX network. Tap a button to acknowledge the failure. NOTE: The drapery motor exits Touch Sensitivity Setup mode if it does not receive The LEDs time out automatically. Ensure the gateway is in Acquire mode and The Crestron CSM-QMTDC-DRP-3 motors have open, configure, and close push NOTE: If the open limit is not set when the close limit is saved, the motor automatically any input for 30 seconds. enters open limit mode. This typically occurs when the motor direction has been within range before attempting the acquire process again. buttons that are used to program the drapery. The motors have a multicolor LED that provides confirmation, operating mode, and error state feedback. reversed and both limits are erased. Leaving an infiNET EX Network Crestron CSM-QMTDC-DRP-3 Motor Multicolor LED and Push Button Orientation Set the open limit for the drapery. To leave an infiNET EX network, put the device into Acquire mode, as described in 1. Press and hold the configure button for 4 seconds to enter Limit Setup mode. The “Joining an infiNET EX Network” above, when no gateway is in Acquire mode. LED alternates between amber and green. Verifying infiNET EX Communications Status 2. Press and release the open button to enter open limit setup. The amber LED blinks. To check the communications status of the device, tap the configure button three times, 3. Use the open and close buttons to set the drapery to its desired position. and then press and hold it down (tap-tap-tap-press+hold) for up to 2 seconds. The LED Close Push Button 4. Press and hold the configure button for 4 seconds. The LED turns solid red to blinks to indicate the communications status. Configure Push Button confirm that the upper limit has been successfully set. Open Push Button NOTE: If the close limit is not set when the open limit is saved, the motor LED COMMUNICATIONS STATUS Multicolor LED automatically enters close limit mode. This typically occurs when the motor direction has been reversed and both limits are erased. Turns on for 5 seconds Device is communicating with the control system. Blinks three times Device is communicating with the gateway but the gateway is not communicating with the control system. Blinks twice Device was previously joined to the network but is not Test the Drapery Find Location communicating with the gateway. Before the drapery is operated, the motor must be tested to ensure that the motor Find Location mode is an automatic reference detection procedure that the drapery Blinks once Device is not joined to the network. direction is correct and that the drapery travels correctly while being opened and closed. executes after power outage or power cycle. NOTE: Before using the CSM-QMTDC-DRP-3 motor, ensure the device is using the During power outages the drapery can be manually opened or closed by the user, which NOTE: Wireless networks composed predominantly of battery-powered devices may latest firmware. Check for the latest firmware for the CSM-QMTDC-DRP-3 motor at leaves the drapery motor unaware of the fabric location. Also, during initial power-up the need additional infiNET EX expanders, such as the CLW-EXPEX or GLA-EXPEX (sold www.crestron.com/firmware. Firmware is loaded onto the device using Crestron drapery motor does not know the location of the fabric. To solve this problem, the separately) or other non-battery powered infiNET EX devices, to ensure proper Toolbox™. drapery motor automatically enters Find Location mode after power is restored and a functionality of the network and battery life for the devices. Refer to the Best Practices command is given to go to a specific location such as full open or full close, or any set for Installation and Setup of Crestron RF Products (Doc. 6689) for complete system position. When in Find Location mode, the drapery motor will run the drapery fabric to its design guidelines, or contact Crestron True Blue Support for further assistance. Test the Motor Direction full close hard limit, and then it will go to the location that has been requested. The LED Press the open or close button to move the drapery fabric. If the drapery fabric begins to blinks purple while in Find Location mode. move in the other direction, the motor direction must be reversed. To reverse the motor direction, press and hold the configure button for 10 seconds. The red LED lights for 3 seconds. The drapery motor then immediately enters the Find Limit sequence. NOTE: Reversing the direction of the motor erases all limits that have been previously set. Follow the procedure in "Set up the Drapery Limits" to reassign limits. After either the open or close limit is set, the motor automatically enters Limit Setup mode for the opposite limit.

LED Diagnostics Troubleshooting LED Patterns: Normal Operation The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. The following table provides a list of possible LED patterns encountered during normal operation of the drapery. All LEDs extinguish after 1 minute of inactivity if there are no Crestron CSM-QMTDC-DRP-3 Motor Troubleshooting errors to report. TROUBLE POSSIBLE CAUSE(S) ACTION LED Patterns The motor cannot be There is no power Check the power LED PATTERN LED COLOR OPERATING MODE controlled, and all of provided to the motor. connections between the the LEDs are off. power supply and motor. Two fast blinks, then pause Blue A firmware upgrade over (1/8 second on, 1/8 second off, Cresnet® is in progress. The power connection is Ensure that the power 1/8 second on, 5/8 second off) reversed between the connection to the motor is Slow blink Blue The motor’s internal firmware motor and the power not reversed. (1/2 second on, 1/2 second off) upgrade is in progress. supply. Solid Blue The motor is in bootloader. The motor moves in The motor direction is Reverse the direction of the opposite reversed. the motor. Fast blink White The motor is in Identify mode. direction. (1/4 second on, 1/4 second off) The motor The motor is exceeding its Reduce the duty cycle of Slow blink Green The motor is moving from local intermittently stops maximum duty cycle. the motor operation. (1/2 second on, 1/2 second off) button press. working. Solid Green The motor is communicating The motor is encountering Verify that all components with the control system an obstacle or excessive are aligned and running program. friction, which is causing it smoothly. Slow blink Red The motor is not to stop. (1/2 second on, 1/2 second off) communicating with the The load on the motor is Verify that the fabric control system. exceeding its maximum weight does not exceed rating. the rating for the motor. LED Patterns: Error Situation Crestron CSM-QMTDC motors display error codes using the red LED on the interface. The LED is blue. The motor is stuck in the Reload firmware to the The LED blinks a specific pattern to indicate an error. bootloader. motor. For example, when a 3-3 LED blink pattern occurs, the LED blinks three times, pauses for 1 second, blinks three times, pauses for 5 seconds, and then repeats until the error is corrected. When a 2-1 LED blink pattern occurs, the LED blinks two times, pauses for 1 second, blinks once, pauses for 5 seconds, and then repeats this code until the error is corrected. The blink patterns are listed in the following table. Refer to the “Troubleshooting” section for possible corrections. LED Blinking Patterns LED PATTERN ERROR STATE Error code 3-1 The motor limits are not set. Error code 3-3 An obstruction is blocking the fabric from moving freely. Error code 3-4 A motor over-current error exists. Check for obstacles or any sources of excessive friction. Error code 3-5 A motor duty-cycle error exists. Reduce the operating duty cycle of the motor to correct the error. Error code 3-6 There is a communications error between the motor and Cresnet or infiNET EX control board. Error code 2-1 There is no traffic on the network. Check to ensure that proper Cresnet wiring is maintained, or, for infiNET EX devices, ensure that the motor is connected to a gateway. Error code 2-2 The motor is not being polled by the control system. Ensure that the Net ID matches the control system program and that the program is running on the control system. For Model CSM-QMTDC-DRP-3-EX For All Models The product warranty can be found at www.crestron.com/warranty. Industry Canada (IC) Compliance Statement Federal Communications Commission (FCC) Compliance Statement The specific patents that cover Crestron products are listed at patents.crestron.com. This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the This device complies with part 15 of the FCC Rules. Operation is subject to the following conditions: Certain Crestron products contain open source software. For specific information, please visit following two conditions: (1) this device may not cause interference, and (2) this device must accept any (1) This device may not cause harmful interference and (2) this device must accept any interference received, www.crestron.com/opensource. interference, including interference that may cause undesired operation of the device. including interference that may cause undesired operation. Crestron, the Crestron logo, Crestron Toolbox, infiNET EX, the infiNET EX logo, and QMT are either trademarks Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and CAUTION: Changes or modications not expressly approved by the manufacturer responsible for compliance or registered trademarks of Crestron Electronics, Inc. in the United States and/or other countries. Other maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio could void the user’s authority to operate the equipment. trademarks, registered trademarks, and trade names may be used in this document to refer to either the entities interference to other users, the antenna type and its gain should be so chosen that the equivalent NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, claiming the marks and names or their products. Crestron disclaims any proprietary interest in the marks and isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication. pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against names of others. Crestron is not responsible for errors in typography or photography. harmful interference in a residential installation. This equipment generates, uses and can radiate radio Industrie Canada (IC) Déclaration de conformité This document was written by the Technical Publications department at Crestron. frequency energy and, if not installed and used in accordance with the instructions, may cause harmful Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de interference to radio communications. However, there is no guarantee that interference will not occur in a ©2015 Crestron Electronics, Inc. licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de particular installation. If this equipment does cause harmful interference to radio or television reception, which brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference brouillage est susceptible d'en compromettre le fonctionnement.Conformément à la réglementation by one or more of the following measures: d'Industrie Canada, le présent émetteur radio peut fonctionner avec une antenne d'un type et d'un gain • Reorient or relocate the receiving antenna. maximal (ou inférieur) approuvé pour l'émetteur par Industrie Canada. Dans le but de réduire les risques de brouillage radioélectrique à l'intention des autres utilisateurs, il faut choisir le type d'antenne et son gain de • Increase the separation between the equipment and receiver. sorte que la puissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas l'intensité nécessaire à • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Crestron Electronics, Inc. Programming Guide - DOC. 7829A l'établissement d'une communication satisfaisante. 15 Volvo Drive Rockleigh, NJ 07647 (2045009) • Consult the dealer or an experienced radio/TV technician for help. To satisfy RF exposure requirements, this device and its antenna must operate with a separation distance Tel: 888.CRESTRON 10.15 of at least 20 centimeters from all persons and must not be colocated or operating in conjunction with any For Model CSM-QMTDC-DRP-3-CN Fax: 201.767.7576 Specifications subject to other antenna or transmitter. Industry Canada (IC) Compliance Statement: CAN ICES-3(B)/NMB-3(B) www.crestron.com change without notice.


Document Created: 2015-10-14 15:54:41
Document Modified: 2015-10-14 15:54:41
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