User Manual

FCC ID: EOA-24TV

Users Manual

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FCCID_3920415

TV O P E R AT I O N S M A N U A L

Table of Contents Introduction��������������������������������������������������������������������� 2 Overview������������������������������������������������������������������������� 4 Basic Use������������������������������������������������������������������������� 6 Connecting to Audio Sources ��������������������������������������� 10 Pairing��������������������������������������������������������������������������� 11 Start/Stop Audio Streaming ����������������������������������������� 13 Assembling the Power Adapter������������������������������������� 14 Troubleshooting������������������������������������������������������������� 15 Safety Information��������������������������������������������������������� 17 Regulatory Notices ������������������������������������������������������� 19

2 | Introduction Introduction | 3 Starkey Hearing Technologies TV is designed to Typical Setup stream audio from electronic audio sources directly to your 2.4GHz wireless hearing aids. The TV device Starkey Hearing Technologies TV can be successfully connected to many electronic audio sources, including televisions, computers, MP3 players, DVD players and cable boxes. The TV device can concurrently stream audio to an unlimited number of users, allowing them to share the same listening experience. Television Streaming – Audio or sound transmitted wirelessly from the TV device directly to your hearing aids Audio Out Package Contents • Starkey Hearing Technologies TV • Power Adapter • Optical Toslink Cable • 3.5mm to RCA cable • Operations Manual

4 | Overview Overview | 5 Overview : Powers Starkey Hearing Technologies TV on and off : Pair with hearing aids and : To increase the audio stream volume, press the “+”. To decrease the volume, press the “-“. A B C D Tip: Stream Volume can also be adjusted via the A. Power Supply Jack: A power adapter is provided. Thrive™ Hearing Control app, Starkey Hearing Technologies Remote, and/or hearing aid user B. Optical TOSLINK Jack: A TOSLINK cable is controls. Review your hearing aid operations manual provided. or contact your hearing professional for details on C. Analog Jack your particular system setup. • A 3.5mm-to-RCA cable is provided. LED: Provides helpful information about the TV device. • An external microphone (part #52640-000) can be obtained from your hearing professional. LED CURRENT STATE D. Mono/Stereo Switch Off • Power is off • (MONO) – select if you wear one hearing aid Solid Green • Power is on, but not streaming • (STEREO) – select if you wear two audio hearing aids Solid Blue • Power is on and streaming audio Blinking Blue • Hearing aid pairing mode is active. For more details, refer to Pairing section on page 11. Solid Red • Possible fault condition

6 | Basic Use Basic Use | 7 Basic Use To quickly start using Starkey Hearing Technologies TV with a typical setup: 1. Remove the plastic caps from both ends of the TOSLINK cable. Audio Out 2. Attach a TOSLINK cable into the Audio OUT jack on your electronic audio source. Power on your electronic audio source. 1 2 • Note: If there is no TOSLINK audio OUT jack, try a different electronic audio source or try the 3.5mm to RCA cable. 3. Attach the other end of TOSLINK cable to the B C rear of the TV device (jack B). 4. Plug the power adapter into the wall socket. • Note: If the power adapter does not have the proper plug configuration, refer to Assembling the Power Adapter section on page 14. 3 4 5. Insert the power adapter microUSB connector into the rear of the TV device (jack A). 6. Press the power button on the TV device to turn it on. 5 6

8 | Basic Use Basic Use | 9 7. If the front LED glows solid blue, then the TV device has detected audio and is streaming. Tip: If the LED remains solid green, recheck your setup or review Troubleshooting section. 8. Ensure your hearing aids are powered on. • Note: Prior to streaming audio for the first 7 time, your hearing aids will need to be paired to the TV device. Refer to the Pairing section on page 11. 9. To start streaming audio, • Open Thrive Hearing Control and select the option to Start Streaming from the TV device. • Refer to Start/Stop Audio Streaming section on page 13 for additional options. 10. Press the +/- button on the TV device to adjust 8 the stream volume. 11. To stop streaming, do one of the following: • Open Thrive Hearing Control and select Stop Stream from the TV device. • Turn off the TV device ( ). • Refer to Start/Stop Audio Streaming section on page 13 for additional options. 10

10 | Connecting to Audio Sources Pairing | 11 Connecting to Audio Sources Tip: During initial setup, a solid blue LED confirms the There are different ways to attach an audio source to audio cable is properly attached to the TV device and Starkey Hearing Technologies TV. Carefully examine audio streaming is active. an electronic audio source to determine which AUDIO OUT options it offers. Pairing Insert cable into the Attach the other For Starkey Hearing Technologies TV to interact with AUDIO OUT jack on end of cable to your hearing aid(s), you must first pair the TV device your electronic audio the rear of the source TV device with each hearing aid. You only need to perform this action one time, as they should automatically Optical TOSLINK Use jack B recognize each other when both are powered on and within wireless operating range.* Audio Out B C To pair the TV device with your hearing aid(s): Analog RCA to Use jack C 1. Ensure your hearing aids are not connected to 3.5mm nearby Bluetooth devices. To do this, Audio Out B C • Disable Bluetooth on your mobile phone. Note: Connect the red-to- • Power off any nearby Starkey Hearing red and white-to-white. Technologies TV or Remote Microphone + External Microphone If no AUDIO OUT jacks are Use jack C available, then place an accessories, which you previously paired to external microphone near your hearing aids. an active speaker. B C 2. Power off, then power on your hearing aids. 3. Place your hearing aids within 15cm [6 inches] Ask your hearing of the TV device. professional for part #52640-000 *Typical operating range is up to 15 meters (~50 feet). Operational range may be reduced by environmental factors, such as obstructions, interference, and human body positioning. Larger operational distances are achievable, though audio quality and connectivity may decrease.

12 | Pairing Start/Stop Audio Streaming | 13 4. Press the button on the TV device. The front Start/Stop Audio Streaming LED will begin blinking blue. Audio streaming will Audio streaming from Starkey Hearing Technologies TV be temporarily stopped during this step. may be started (or stopped) in a variety of ways: 5. For Binaural hearing aids: • Thrive Hearing Control – Open the App on First LED Second LED Pairing Result Next Step your mobile phone or tablet. Select the option to blink blink Start/Stop Streaming. Binaural success Complete • Starkey Hearing Technologies Remote – If Only one hearing Repeat steps preconfigured by your hearing professional, aid paired 1–4 press the Favorite button ( ). No hearing aids Repeat steps n/a paired 1–4 • Hearing aid user control – If preconfigured by your hearing professional, a specific gesture (e.g. 6. For a Monaural hearing aid: a Long Press on a Push Button) can start/stop LED blink Pairing Result Next Step streaming. Monaural success Complete Audio streaming will also stop when: Pairing unsuccessful Repeat steps 1 − 3 and 5 • An incoming audio signal is not detected. • The TV device is turned off. An audible indicator may play in your hearing aids to signal the start/stop of audio streaming.

14 | Assembling the Power Adapter Troubleshooting | 15 Assembling the Power Adapter Troubleshooting Starkey Hearing Technologies TV may include a SYMPTOM POSSIBLE CAUSES SOLUTIONS variety of plug configurations for use in different One (or both) Hearing aids may Move closer to the TV countries. If the power adapter requires assembly: hearing aids be on the edge of device. unexpectedly wireless range. 1. Select the appropriate plug configuration used in drops out your country. Battery level in Replace hearing aid battery of audio hearing aid can with new one. streaming. 2. Slide the plug onto the power adapter until it no longer support audio streaming. snaps into place. The TV device may Re-orient the TV device 3. To remove the plug, press the tab and slide the not be positioned for spatially by turning a few plug away from the cable. optimal streaming. degrees to right or left. Large object, such For best performance, your as furniture or a wall, hearing aids should be may be degrading within line-of-sight of the signal. TV device. LED is solid Hearing aids are Move closer to the TV blue, but no not within wireless device. streamed range. sounds are Audio stream needs Manually start the audio heard in the to be manually stream via your Thrive hearing aids. started to be heard Hearing Control, remote, or in hearing aids. hearing aid user control. 1 2 Hearing aids are not Refer to Pairing section to paired with the TV associate your hearing aids device. with the TV device. 3

16 | Troubleshooting Safety Information | 17 SYMPTOM POSSIBLE CAUSES SOLUTIONS Safety Information I expect to Audio cable may be Ensure the cable is plugged Intended Use hear audio connected to “audio into “audio OUT” jack on Starkey Hearing Technologies TV is an accessory to a wireless air conduction streaming, IN” on electronic the electronic audio source. hearing aid. It is intended as a wireless transmitter of sound from a television or but my audio source. other electronic audio source directly to an air conduction hearing aid. LED is solid No incoming audio Turn on the electronic audio The TV device is designed to comply with the most stringent Standards of green. International Electromagnetic Compatibility. However, it is still possible that you signal is available. source. may experience interference caused by power line disturbances, electromagnetic Electronic audio Set the digital output on fields from other medical devices, radio signals and electrostatic discharges. source output is not your electronic audio source The TV device is designed to be cleaned with a damp cloth moistened with correct format. to PCM or Dolby Audio. soapy water. LED is solid Possible error Remove power adapter If you use other medical devices or wear implantable medical devices such red. condition. from jack A, wait 5 seconds as defibrillators or pacemakers and are concerned that your TV device might and reinsert power adapter. cause interference with your medical device, please contact your physician or the manufacturer of your medical device for information about the risk of disturbance. Streamed Many new • Try using another audio The TV device should be stored within the temperature and humidity ranges of audio is not televisions (such as output jack (which -40˚C (-40˚F) to +60˚C (140˚F) and 10%-95% relative humidity. synchronized HDTVs) take a long may require a different The TV device is designed to operate indoors in the range of temperatures from with the time to process the type of cable) on your 10˚C (50˚F) to 40˚C (104˚F). television video signal, so television. picture. they may delay the We are required by regulations to provide the following warnings: • Try using another audio to maintain WARNING: Use of the TV device directly next to other electronic equipment electronic audio source. synchronization. should be avoided because it could result in improper performance. If such use For example, if currently is necessary, note as to whether your hearing aids and the other equipment are using cable box, try operating normally. the audio OUT on a television or vice-versa. WARNING: Use of accessories, components or replacement parts other than those provided by the manufacturer of your TV device could result in increased • Some electronic electromagnetic emissions and decreased electromagnetic immunity and could audio sources (such result in degradation of performance. as televisions or A/V receivers) have a built-in WARNING: If Portable Radio Frequency communications equipment is used closer than 30 cm (12 inches) from your TV device, degradation of the option to adjust the performance of your hearing aid could result. If this occurs, move away from the timing sequence of communications equipment. audio and video.

18 | Safety Information Regulatory Information | 19 Although the TV device is not formally certified (IP rated) for protection against dust or water ingress, per IEC 60529, it has been tested to the IP 5X level. This Regulatory Notices means that the TV device is protected from dust. FCC ID: EOA-24TV IC: 6903A-24TV (Models 800 and 801) The TV device does not contain any user-serviceable parts. Do not open or modify it. FCC/IC Notice Do not connect the TV device to any devices not described in this manual. This device complies with part 15 of the FCC rules and with ISED Canada’s The expected service life of the TV device is 5 years. license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device Wireless Technical Description must accept any interference received, including interference that may cause undesired operation of the device. Starkey Hearing Technologies TV operates in the 2.4- 2.4835 GHz band with a maximum effective radiated power of 20 dBm (North America), 10 dBm (rest of Users are cautioned that a 20cm (8 inch) minimum separation distance must be world) with transmission modulation type of GFSK and 2 MHz bandwidth. The maintained from the device to insure compliance with FCC and ISED Canada RF receiver section of the radio has a bandwidth of 2 MHz. exposure requirements. The TV device has been tested to, and has passed, the following emissions and NOTE: The manufacturer is not responsible for any radio or TV interference immunity tests: caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment. • IEC 60601-1-2 radiated and conducted emissions requirements for a Group 1 Class B device as stated in CISPR 11. • Harmonic distortion and voltage fluctuations affecting the power input source as stated in Table 2 of IEC 60601-1-2. • RF radiated immunity at a field level of 10 V/m between 80 MHz and 2.7 GHz as well as higher field levels from communications devices as stated in Table 9 of IEC 60601-1-2. Note FCC/IC • Immunity to power frequency magnetic fields at a field level of 30 A/m. Cet appareil est conforme à la partie 15 des règles de la FCC et avec les normes RSS de licence d’Industrie Canada. Le fonctionnement est soumis à deux • Immunity to ESD levels of +/- 8 kV conducted discharge and +/- 15 kV air conditions: (1) Cet appareil ne doit pas causer d’interférences nuisibles et (2) cet discharge. appareil doit accepter toute interference reçue, y compris les interférences qui • Immunity to electrical fast transients on the power input at a level of +/- 2 kV at peuvent causer des fonctionnements du dispositif. a 100 Hz repetition rate. Les utilisateurs sont avertis qu'une distance de séparation minimale de 20 cm (8 pouces) doit être maintenue depuis l'appareil pour assurer la conformité aux • Immunity to surges on the power input of +/- 1 kV line to line. exigences d'exposition RF de FCC et d'ISED Canada. • Immunity to conducted disturbances induced by RF fields on the power input NOTE: Le manufacturier n’est pas responsable de l’interférence créée par la as stated in Table 6 of IEC 60601-1-2. modification de cet équipement lors de l’écoute du téléviseur ou de la radio. De • Immunity to voltage dips and interruptions on the power input as stated in tells modifications pourraient entrainer la révocation de l’autorité de l’utilisateur à Table 6 of IEC 60601-1-2. opérer cet équipement. Hereby, Starkey Hearing Technologies declares that Starkey Hearing Technologies TV is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. A copy of the Declaration of Conformity can be obtained from the following addresses and from docs.starkeyhearingtechnologies.com

20 | Regulatory Information Notes Starkey Hearing Technologies 6700 Washington Ave. South Eden Prairie, MN 55344 USA Wm. F. Austin House, Bramhall Technology Park Pepper Road, Hazel Grove, Stockport SK7 5BX United Kingdom This TV device produces radio frequency energy. Interference may occur in the vicinity of equipment marked with the following symbol. Class II device Dispose of properly Consult operations manual Manufactured under license from Dolby Laboratories. Dolby Audio and the double-D symbol are trademarks of Dolby Laboratories.

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© 2018 Starkey Hearing Technologies. All Rights Reserved. 86162-007 4/18 BKLT2999-00-EE-SG


Document Created: 2018-07-10 07:55:47
Document Modified: 2018-07-10 07:55:47
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