User manual II

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Users Manual

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HERO7 WHITE USER MANUAL1

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TABLE OF CONTENTS TABLE OF CONTENTS The Basics 6 Troubleshooting 52 Charging 8 Customer Support 53 Updating the Software 11 Trademarks 53 Exploring Your HERO7 White 10 Regulatory Information 53 Taking Photos 14 Recording Video 16 Controlling Your GoPro with Your Voice 20 Playing Back Your Content 24 Connecting to Other Devices 26 Offloading Your Content 28 Advanced Controls 32 Customizing Your GoPro 36 Important Messages 40 Resetting Your Camera 41 Mounting 42 Removing the Side Door 46 Maintenance 48 Battery Information 49

THE BASICS GETTING STARTED 1. Shutter Button [ ] 6. USB-C Port MICROSD CARDS 2. Status Light 7. Touch Display You’ll need a microSD™ card (sold separately) to capture video and 8. Speaker photos. Use a brand name card that meets these requirements: 3. Microphone 9. Mode Button [ ] • microSD, microSDHC™, or microSDXC™ 4. Side Door 10. Battery • Class 10 or UHS-I rating 5. Latch Release Button • Capacity up to 128GB For a list of the recommended microSD cards, visit gopro.com/workswithgopro. INSTALLING YOUR MICROSD CARD 1. Hold down the Latch Release button on the side door, then slide the door open. 2. With your camera off, insert your microSD card into the card slot with the label facing the USB port. You can eject the card by pressing it into the slot with your fingernail. HEADS UP: Make sure your hands are dry and clean when you’re handling memory cards. Check the memory card manufacturer’s guidelines for information about use in acceptable temperature ranges. PRO TIP: Keep your microSD card in good condition by reformatting it regularly. This will erase all of your content, so be sure to save it first. Learn how to use the accessories that came with your GoPro. See Mounting (page 42). 6 7

GETTING STARTED UPATING THE SOFTWARE CHARGING Having the most current software ensures that you’ll always have the Your HERO7 White has a built-in battery. Make sure it’s fully charged before latest features and best performance. heading out for your adventure. Updating with the GoPro App 1. Download the app from the Apple© App Store© or Google Play.™ 1. Hold down the Latch Release button on the side door, then slide the door open. 2. Follow the app’s on-screen instructions to connect your camera. If an update is avalable, the app will tell you how to install it. 2. Connect your camera to a computer or other USB charger using the included USB-C cable. Updating with the Quik Desktop App The camera status light turns off when the battery is fully charged. 1. Download the app from gopro.com/apps. It takes about 2 hours to charge to 100%. For more information, see Battery Information (page 49). 2. Connect your camera to your computer using the included USB-C cable. If an update is avalable, the app will tell you how PRO TIP: For the fastest charging, use GoPro’s Supercharger (sold to install it. separately). Updating Manually 1. Visit gopro.com/update. 2. Select “HERO7 White” from the list of cameras. 3. Click “Update your camera manually” and follow the instrutions. PRO TIP: Need your current software version? Swipe down from the main screen, then tap Preferences > About This GoPro. 8 9

EXPLORING YOUR HERO7 WHITE EXPLORING YOUR HERO7 WHITE POWERING ON TOUCH DISPLAY Press the Mode button [ ] to turn on your HERO7 White. The information that you see on the touch display varies by mode. 1. Camera Mode POWERING OFF 2. Time Remaining/Photos Taken Press and hold the Mode button [ ] to turn it off. 3. Battery Status 4. Settings WARNING: Use caution when using your GoPro. Always be HEADS UP: Some settings are not available when turn your GoPro to take aware of your surroundings to avoid injury to yourself and others. portrait shots. Adjust those settings before rotating your camera. Abide by all local laws when using your GoPro and related mounts and accessories, including all privacy laws, which may restrict recording in certain areas. 10 11

EXPLORING YOUR HERO7 WHITE EXPLORING YOUR HERO7 WHITE USING THE TOUCH DISPLAY MODES Your HERO7 White has three modes: Video, Photo and Time Lapse. Change modes by swiping left or right and tapping the mode you want. Tap Selects an item, turns a setting on/off. PRO TIP: The touch display won’t work under water. With the camera on, use the Mode button [ ] to switch modes. Swipe Down From the main screen, opens the Preferences. From other screens, returns you to the main screen. Swipe Up Accesses your media. Press and Hold Activates Exposure Control. PRO TIP: Be sure to swipe from the edge of the screen. 12 13

TAKING PHOTOS TAKING PHOTOS HERO7 White takes 10MP photos with a wide field of view (FOV). The ZOOM wide FOV helps you capture as much as possible within the frame. Use Zoom to capture a closer view of the action. 1. From the photo screen, tap the zoom icon. PRO TIP: Crop your photos if you want to eliminate the fisheye look 2. Use the slider to choose how much you want to zoom. around the edge of the frame. 3. Tap anywhere to exit. The zoom level is locked until you re-adjust it, TAKING A SINGLE PHOTO switch capture modes, or turn off your camera. 1. Tap the photo icon. PRO TIP: You can set up your shot by using any combination of Burst, 2. Press the Shutter button [ ]. Timer and Zoom that you want. TAKING CONTINUOUS PHOTOS Press and hold the Shutter button [ ] to take continuous photos at a rate of XX per second. Release the button to stop. TAKING BURST PHOTOS Burst takes 15 photos in 1 second. It’s perfect capturing fast action. 3. From the photo screen, tap the burst icon. 4. Press the Shutter button [ ]. USING THE TIMER Set up the Timer when you want to take a selfie. 1. From the photo screen, tap the timer icon. Choose 3 second or 10 seconds. 2. Press the Shutter button [ ]. The camera starts the countdown and takes the photo. PRO TIP: Take Burst selfies by tapping the burst icon before setting up the Timer. 14 15

RECORDING VIDEO RECORDING VIDEO HERO7 White captures 1440p video with a wide field of view (FOV) and 4:3 RECORDING IN SLOW MOTION aspect ratio. This is great for actions shots and sharing to social media. HERO7 White lets you capture the action at 60 frames per second (FPS), then play it back at 2X slow motion. PRO TIP: Crop you videos if you want to elminate the fisheye look around 1. From the video screen, tap the slomo icon. the edge of the frame. 2. Press the Shutter button [ ]. RECORDING VIDEO 3. Press the Shutter button [ ] again to stop recording. 1. Tap the video icon. 2. Press the Shutter button [ ]. 3. Press the Shutter button [ ] again to stop recording. PRO TIP: You can watch your clips in 2X slomo or normal speed. See Playing Back Your Content (page 20). PRO TIP: You can also record video using voice commands. See ZOOM Controlling Your GoPro with Your Voice (page 20). Use Zoom to capture a closer view of the action. 1. From the photo screen, tap [Zoom icon]. RECORDING A CLIP 2. Use the slider to choose how much you want to zoom. Your HERO7 White can shoot short video clips that are quick and easy to 3. Tap anywhere to exit. The zoom level is locked until you re-adjust it, save on your phone and share on social media. switch capture modes, or turn off your camera. 1. From the video screen, tap the video icon. 2. Choose a 15 or 30 second clip. PRO TIP: You can set up your shot by using any combination of Clip, 3. Press the Shutter button [ ]. Your camera will automaticaly stop Slomo and Zoom that you want. recording a the end of the clip. PRO TIP: Press and hold the Shutter button [ ] to take continuous clips. 16 17

RECORDING TIME LAPSE QUIKCAPTURE Time Lapse speeds up the action by capturing frames every 0.5 seconds RECORDING VIDEO WITH QUIKCAPTURE and playing them back at normal speed. It’s great for sunsets and other Set up QuikCapture to power up your camera and start recording video shots that happen over a long period of time. with the push of a single button. The camera is powered on only when it’s recording, so you conserve battery power. 1. Tap time lapse icon. 1. Power off the camera. 2. Press the Shutter button [ ]. 2. Press and hold the Shutter button [ ] for 2 seconds. 3. Press the Shutter button [ ] again to stop recording. Your camera powers on, beeps several times, and automatically begins recording. The lights blink while the camera is recording. ZOOM 3. The camera stops recording, beeps several times, and automatically Use Zoom to capture a closer view of the action. powers off. 1. From the photo screen, tap the zoom icon. TURNING QUIKCAPTURE OFF 2. Use the slider to choose how much you want to zoom. QuikCapture is on by default, but you can turn it off, if needed. 3. Tap anywhere to exit. The zoom level is locked until you re-adjust it, 1. From the main screen, swipe down. switch capture modes, or turn off your camera. 2. Tap Preferences > QuikCapture. 3. Tap Off. 18 19

CONTROLLING YOUR GOPRO WITH CONTROLLING YOUR GOPRO WITH YOUR VOICE YOUR VOICE You can control your HERO7 White with your voice using specific LIST OF VOICE COMMANDS commands (see list below). Two types of commands are available with Voice Control: Note: Voice Control performance may be impacted by distance, wind, and noisy • Action commands let you immediately record video or photos. conditions. Keep the product clean and clear of debris. For example, if you just stopped recording video, you can say the command to take a photo or begin taking time lapse photos—without USING VOICE CONTROL having to first change the mode. Voice Control works best when you’re not too far away from your GoPro. • Mode commands are useful if you want to quickly select a mode and 1. From the main screen, swipe down. then use the Shutter button to record. 2. Tap [ ] to turn on Voice Control. Note: You can also turn Voice Control on or off from the Preferences menu. Tap You can use the action commands from any mode. Your camera records Preferences > On Camera Voice Control, then select an option. video or photos based on the settings you previously selected. 3. If this is the first time you turned on voice control, confirm or change the voice control language. Action Command Description 4. Say a command from List of Voice Commands (page 21). 5. To turn off Voice Control manually, swipe down on the main screen, GoPro start recording Starts recording video then tap [ ]. Voice Control also turns off when your camera GoPro HiLight Adds a HiLight Tag to video automatically powers off. For details, see Auto Off (page 37). during recording That was sick Adds a HiLight Tag to video during recording GoPro stop recording Stops recording video GoPro take a photo Takes a single photo GoPro shoot burst Takes burst photos GoPro start time lapse Starts taking time lapse photos 20 21

CONTROLLING YOUR GOPRO WITH CONTROLLING YOUR GOPRO WITH YOUR VOICE YOUR VOICE Action Command Description PRO TIP: If you are recording video or time lapse, you must stop recording before issuing a new command. GoPro stop time lapse Stops taking time lapse photos CHANGING YOUR VOICE CONTROL LANGUAGE GoPro turn off Powers off the camera 1. From the main screen, swipe down. GoPro edit my story Moves video and photos from your 2. Tap Preferences > Language (in the Voice Control section). most recent session (based on location 3. Tap a language. and date) to your phone to create a QuikStory™ Note: If the QuikStories feature is turned on in the GoPro app, video and photos are automatically moved from your camera to your phone to create a QuikStory. This voice command lets you move the content immediately instead of waiting for the automatic process. Mode Command Description GoPro Video mode Changes the camera mode to Video (does not record video) GoPro Photo mode Changes the camera mode to Photo mode (does not take photos) GoPro Burst mode Changes the camera mode to Burst mode (does not take burst photos) GoPro Time Lapse mode Changes the camera mode to Time Lapse (does not take time lapse photos) For the most updated list of commands, visit gopro.com/help. 22 23

PLAYING BACK YOUR CONTENT PLAYING BACK YOUR CONTENT You can play back your content on a mobile device, a computer, the 4. To add a HiLight Tag, tap [ ]. HiLight Tags make it easy to find camera’s touch display. the best video and photos to share. 5. To return to the thumbnails screen, tap [ ]. VIEWING VIDEO AND PHOTOS ON A MOBILE DEVICE 1. Connect your camera to GoPro app. For details, see Connecting to 6. To exit, swipe down. the GoPro App (page 26). DELETING VIDEO AND PHOTOS FROM YOUR HERO7 WHITE 2. Use the controls on the app to play back your footage on your 1. Swipe up to access your video and photos. smartphone/tablet. 2. Tap [ ]. 3. Tap the items that you want to delete. To delete everything on the PRO TIP: While playing back your video with the GoPro app, you can mark camera, tap [ ]. the best moments by tapping [ ] to add a HiLight Tag. 4. Tap [ ]. VIEWING VIDEO AND PHOTOS ON A COMPUTER 5. Tap Delete. To play back your video and photos on a computer, you must first SAVING A PHOTO FROM A SERIES transfer these files to a computer. For details, see Offloading Your You can save an individual photo from a burst series. Content (page 28). 1. Swipe right, then tap the photo series that contains the photo that VIEWING VIDEO AND PHOTOS ON YOUR HERO7 WHITE you want to save. 1. Swipe up to access your video and photos. If your HERO7 White 2. Press and hold the series to open it. contains a lot of content, it might take a minute for it to load. 3. Tap [ ] to move through the series. 2. To display only a certain type of content, select a filter: 4. Tap [ ] to save a photo outside of the series. • Media - Displays all videos and photos. • HiLights - Displays content that includes a HiLight Tag. • Photos - Displays photos, including those that are part of a series (continuous, burst). • Video - Displays videos. Swipe up to scroll through the thumbnails. Note: For multi-shot photo series, the thumbnail displays the first photo in the series. 3. Tap a video or photo to open it in full-screen view. Note: For multi-shot photo series, press and hold to open the series. 24 25

CONNECTING TO OTHER DEVICES CONNECTING TO OTHER DEVICES CONNECTING TO THE GoPro app 1. Connect your camera to the GoPro app. For details, see Connecting With the GoPro app, your HERO7 White footage automatically moves to to the GoPro App (page 26). your phone and transforms into a QuikStory™—an awesome video with 2. In the app, open the camera’s settings, then tap Bluetooth Devices. effects and music. You can also use the app to control your GoPro, create 3. Follow the on-screen instructions. short clips, share your favorites, and more. SELECTING A DIFFERENT CONNECTION SPEED Connecting to the GoPro App for the First Time By default, your GoPro uses the 5GHz Wi-Fi band to connect to other 1. Download the GoPro app to your mobile device from the Apple© App devices. This band provides faster transfer speed than the 2.4GHz band. Store© or Google Play™. The transfer speed affects how long it takes for your video and photos to 2. Follow the app's on-screen instructions to connect your camera. be copied to your phone to create a QuikStory. Note for iOS: When prompted, be sure to allow notifications from the GoPro app so you know when a QuikStory is ready. For more information, see Creating a To use the 5GHz band, your phone and region must also work with that QuikStory (page 28). band. Otherwise, you can change the Wi-Fi band on your GoPro to Connecting to the GoPro App after the First Time 2.4GHz. After connecting to the GoPro app for the first time, you can connect in 1. Swipe down, then tap Connections > Wi-Fi Band. the future through the Connections menu on the camera. 2. Tap 2.4GHz. 1. If your camera’s wireless is not already turned on, swipe down, then tap Connections > Wireless Connections. 2. In the GoPro app, follow the on-screen instructions to connect your camera. CONNECTING TO BLUETOOTH DEVICES You can connect your GoPro to Bluetooth devices that track statistics about your activity. That data is then automatically added to your video to create a more engaging record of your activity. 26 27

OFFLOADING YOUR CONTENT OFFLOADING YOUR CONTENT All of your video and photos are automatically copied to your 3. Connect the camera to your computer using the included smartphone’s camera roll. Originals remain on the camera. If you’re USB-C cable. running out of room on your HERO7 White, the new content overwrites 4. Power on the camera and follow the on-screen instructions in Quik. anything that’s already been copied to your phone. CREATING A QUIKSTORY AUTO UPLOADING YOUR CONTENT TO THE CLOUD QuikStories automatically copies video and photos from your camera With a subscription to GoPro Plus, you can use Auto Upload to upload to your mobile device. Then the GoPro app serves up an edited video, your content to the cloud. You can then view, edit, and share it from any complete with music and effects—a QuikStory. You can save and edit of your devices. your QuikStory, or delete it from your phone. Note: When you upload your content to the cloud, your original files remain on your 1. Set up QuikStories: camera. a. Connect your camera to the GoPro app. For details, see 1. Subscribe to GoPro Plus: Connecting to the GoPro App (page 26). a. Download the GoPro app to your mobile device from the Apple© Note for iOS: When prompted, be sure to allow notifications from App Store© or Google Play™. the GoPro app. b. Follow the app’s on-screen instructions to connect your camera. b. Close the app. c. If this is the first time you are connecting to the app, follow the 2. Record video and photos on your camera. on-screen instructions to subscribe to GoPro Plus. Otherwise, 3. Open the GoPro app and swipe down from the home screen. Your tap [ ] next to the image of your camera and follow the camera automatically moves content from your most recent session instructions. to your mobile device. When your QuikStory is ready, you receive a 2. Connect your camera to a power outlet. When the battery is charged, notification on your phone. Auto Upload begins. 4. Open the QuickStory and preview it. Note: Once you set up Auto Upload, you do not need to connect your camera to 5. Make additional edits, if needed. the GoPro app to use this feature. 6. Save the QuikStory, then share it with your friends. The files in the cloud are optimized for the web, so might not be full resolution. To offload files in their full resolution, connect your camera OFFLOADING YOUR CONTENT TO A COMPUTER to the Quik desktop app and offload the files to your computer. To play back your video and photos on a computer, you must first transfer these files to a computer. PRO TIP: You can also use the Quik desktop app to transfer your files to your computer. Quik then uploads the files to your GoPro Plus account. 1. Be sure that your computer is running the latest version of the operating system. 2. Download and install the Quik desktop app from gopro.com/apps. 28 29

OFFLOADING YOUR CONTENT OFFLOADING YOUR CONTENT MANUALLY UPLOADING YOUR CONTENT TO THE CLOUD CONNECTING TO A DIFFERENT WIRELESS NETWORK This option lets you upload content to the cloud without waiting for the If you want to use a different wireless network for Auto Upload, you can camera battery to charge. (Your GoPro must be connected to a power select that network from the camera. outlet to use this option.). 1. Swipe down, then tap Connections > Auto Upload > Networks. 1. Subscribe to GoPro Plus. For details, see Auto Uploading Your 2. Tap the name of a network. The network must not be hidden or Content to the Cloud (page 29). require an end user license agreement (such as the network in a 2. Connect your camera to a power outlet. hotel). 3. From the main screen, swipe down. 3. If needed, enter the password. 4. Tap Preferences > Manual Upload. 4. Tap [ ] to save the new network. ACCESSING YOUR CLOUD CONTENT ON YOUR MOBILE DEVICE 1. Open the GoPro app. 2. Tap [ ], and then select Cloud. You can view, edit, and share your content. PRO TIP: To turn your cloud content into an edited video, open the Quik app, tap [ ], then select GoPro Plus. TURNING OFF AUTO UPLOAD You can temporarily turn off Auto Upload on the camera to prevent automatic upload to GoPro Plus when you connect your camera to a power outlet. 1. Swipe down, then tap Connections > Auto Upload > Upload. 2. Tap Off. 30 31

ADVANCED CONTROLS ADVANCED CONTROLS ADDING HILIGHT TAGS Exposure Control If you want to mark memorable points in your video during recording or By default, your camera uses the entire image to determine the playback, press the Mode button [ ] to add a HiLight Tag. Once a appropriate exposure level. However, Exposure Control lets you select an moment is tagged, it’s easier to find it later for sharing. area that you want the camera to prioritize when determining exposure. This setting is particularly useful in shots where an important region might PRO TIP: You can also add HiLight Tags during recording with the otherwise be over- or underexposed. GoPro app or Voice Control. When you change this setting, the touch display immediately shows you the effect on your image. If you change recording options, the camera returns to using the entire scene to determine the correct level of exposure. Using Exposure Control with Auto Exposure With this option, the camera always bases exposure on the area of the touch display that you select, regardless of what is in that area. Suppose your camera is mounted on your dashboard. You might want to select the upper part of the touch display so that the exposure is based on the scene outside of the windshield and not on the dashboard (which might cause the scene outside to be overexposed). 1. Press the touch display until a square outline shrinks to the middle of the screen. 2. Drag the square to the area that you want to use to set the exposure level. (You can also tap that area instead of dragging the square.) 3. Tap [ ] in the lower right corner. 32 33

ADVANCED CONTROLS ADVANCED CONTROLS Using Exposure Control with Locked Exposure Canceling Exposure Control With this option, the camera locks the exposure. That exposure level Exposure Control is automatically canceled when you select a different remains until you cancel it. recording option or restart the camera. You can also cancel this setting manually (below). When you cancel the exposure setting that you For example, suppose you are snowboarding on a sunny day. By manually previously set, the camera returns to using the entire scene to determine setting the exposure level based on your subject's jacket, the images that the correct level of exposure. you record throughout the day are based on the jacket. So, they are less 1. Press the touch display until a square outline shrinks to the middle of likely to be underexposed compared to the bright snow. the screen. 1. Press the touch display until a square outline shrinks to the middle of 2. Tap [ ] in the lower left corner. the screen. 2. Drag the square to the area that you want to use to set the exposure level. (You can also tap that area instead of dragging the square.) 3. Tap Auto Exposure to change it to Locked Exposure. 4. Confirm that the exposure looks the way you want it to, and then tap [ ] in the lower right corner to lock the exposure. 34 35

CUSTOMIZING YOUR GOPRO CUSTOMIZING YOUR GOPRO From changing the beep volume to turning off the status lights, you can DEFAULT MODE set up your camera to work the way that you want. Sets the recording option that your GoPro defaults to when powering up. The options are Stories (default), Photo, Video, or the last option used. CHANGING PREFERENCES 1. Swipe down, then tap Preferences. Note: This setting does not affect QuikCapture. 2. Tap a setting, then tap a new option. AUTO OFF 3. To exit, swipe down. Powers off your GoPro after a period of inactivity to save battery life. The DATE AND TIME options are 5 minutes, 15 minutes (default), 30 minutes, and Never. The date and time are automatically updated when you connect your Note: Voice Control is not available when the camera is off unless the Wake On Voice camera to the GoPro app or the Quik desktop app. However, you can setting is turned on. When using Voice Control, consider selecting a higher time period (or Never) for Auto Off. manually change these settings, if needed. Note: If the battery is removed from the camera for an extended period of time, you must reset the date and time (automatically or manually). SCREENSAVER Turns off the touch display after a period of inactivity to save battery life. DATE FORMAT The options are 1 minute (default), 2 minutes, 3 minutes, and Never. The date format is automatically based on the camera language that you To turn on the touch display again, tap anywhere on the screen. When select. However, you can manually change this setting, if needed. The the touch display turns off, you can still use the camera buttons and options are DD.MM.YY, MM.DD.YY, and YY.MM.DD. Voice Control. BEEP VOLUME BRIGHTNESS Sets the volume of your GoPro's alerts. The options are High (default), Adjusts the brightness level of the touch display. The options are 10% to Med, Low, and Off. 100% (default). LED Sets which status lights blink. The options are All On (default), All Off, and Front Off. PRO TIP: Turn the front status light off if you are recording in an area with windows or mirrors that might cause reflection in the shot. 36 37

CUSTOMIZING YOUR GOPRO CUSTOMIZING YOUR GOPRO AUTO-ROTATION LANGUAGE This setting determines the orientation of your video or photos to help you Sets the language that appears on the camera. prevent upside down footage. VIDEO FORMAT Setting Description Sets the regional frame rates that your camera uses for recording and playing back video on a TV/HDTV. Selecting the appropriate option for (Auto Image Rotation) Camera automatically your region helps prevent flicker when recording video indoors. selects Up or Down, based on the orientation Auto of the camera when recording begins. Setting Description Ensures that your resulting image is always right-side up. Select this option to play back your Camera is set to always record in right-side NTSC video on an NTSC TV (most televisions Up (default) in North America) up orientation. Camera is set to always record in upside Select this option to play back your video Down PAL on a PAL TV (most televisions outside of down orientation. North America) AUTO LOCK Locks the touch display to prevent accidental input. This setting is off by default. • To turn on Auto Lock, swipe down, then tap [ ]. To temporarily unlock the screen, swipe down, then tap the touch display. • To turn off Auto Lock, swipe down, then tap [ ]. 38 39

IMPORTANT MESSAGES RESETTING YOUR CAMERA HIGH TEMPERATURE RESTARTING YOUR GOPRO If your camera is not responding, press and hold the Mode button [ ] The Temperature icon appears on the touch display when for 8 seconds to shut down the camera and then restart it. All settings the camera becomes too hot and needs to cool down. are retained. Simply let it sit and cool before attempting to use it again. Your camera was designed to identify conditions of RESETTING ALL SETTINGS TO THE DEFAULTS overheating and shuts down when needed. This option resets all of your camera settings to the defaults, except Date, Time, camera name and password, Language, and Video Format. FILE REPAIR 1. From the main screen, swipe down. 2. Tap Preferences > Camera Defaults, and then tap Reset. If recording stopped abruptly and the video file wasn’t properly saved, the file might become corrupted. If this RESETTING THE CONNECTIONS happens, the camera displays the File Repair icon while This option clears your connections list and resets the camera’s password. it tries to repair the file. When this process is finished, If you reset the connections, you must reconnect your devices to your you receive a message stating whether the repair was GoPro. successful or failed. Press any button to continue using the 1. From the main screen, swipe down. camera. 2. Tap Connections > Reset Connections, and then tap Reset. STORAGE MESSAGES RESTORING FACTORY SETTINGS Follow the steps below to reset all settings, clear your connections, and FULL Your storage is full. Move or delete some files. deregister the camera from your GoPro Plus account. Your camera’s software remains intact. This option is useful if you are reselling your camera and want to reset it to its original state. NOTICE: Restoring factory settings erases all content from your HERO7 White. 1. From the main screen, swipe down. 2. Tap Preferences > Factory Reset, and then tap Reset. 40 41

MOUNTING MOUNTING ATTACHING YOUR CAMERA TO MOUNTS To attach your camera to a mount, you need The Frame. Depending on 1 2 the mount you’re using, you also need a mounting buckle and/or thumb screw. 1. Secure the camera in The Frame: a. Open the latch. b. Slide the camera into the frame. The front of The Frame has a 3 4 raised edge. Be sure the front of the camera sits flush against it. c. Close the door. d. Lock the latch. 1. The Frame 3. Thumb Screw 2. Mounting Buckle 4. Curved Adhesive Mount THE FRAME The Frame provides extra protection for your camera if you drop it, so you might want to keep it in The Frame during certain activities, even if the camera isn’t mounted. HERO7 White is waterproof to 33’ (10m) with the doors closed—no additional housing is needed when you use the camera in or around water. 2. Attach The Frame to the mounting buckle. NOTICE: The Frame does not provide additional waterproof protection. PRO TIP: During water activities, use a camera tether for added security and use a Floaty to keep your camera afloat (both sold separately). For more information, visit gopro.com. 42 43

MOUNTING MOUNTING 3. Follow the Mounting Guidelines (page 44) to attach the adhesive • Apply the adhesive mount only to clean, dry surfaces. Wax, oil, dirt or mount to a surface. other debris reduce adhesion, which can result in a weak bond and 4. Attach the mounting buckle to the mount: risk of losing the camera should the connection fail. a. Flip up the mounting buckle plug. • Attach the adhesive mount in room temperature conditions. The b. Slide the buckle into the mount until it clicks into place. adhesive does not bond properly if it’s applied in cold or damp c. Press down on the plug so that it sits flush with the buckle. environments to cold or damp surfaces. • Check state and local regulations and laws to ensure that attaching a camera to equipment (such as hunting equipment) is permitted. Always comply with regulations that restrict the use of consumer electronics or cameras. • During water activities, use a camera tether and Floaty (both sold separately) for added security to keep your camera afloat. WARNING: To avoid injury, do not use a tether when mounting the camera on a helmet. Do not mount the camera directly on skis or snowboards. For more information about mounts, visit gopro.com. WARNING: If using your camera with a GoPro mount or strap PRO TIP: If you mount your HERO7 White upside down, the camera intended for use with a helmet, always select a helmet that automatically changes the orientation of your image to be right-side up. This meets the applicable safety standard. setting helps prevent upside-down images when you view your footage. For Choose the right helmet for your particular sport or activity more information, see Auto-Rotation (page 38). and make sure that it is the right fit and size for you. Inspect your helmet to ensure that it is in good condition, and follow the helmet manufacturer’s instructions on safe helmet use. MOUNTING GUIDELINES Follow these guidelines when attaching the adhesive mount to curved Any helmet that has sustained a major impact should be replaced. No helmet can protect against injury in surfaces of helmets, vehicles, and gear: every accident. • Attach the adhesive mount at least 24 hours before use. • The adhesive mount must be mounted only on smooth surfaces. Porous or textured surfaces do not enable a proper bond. When applying the mount, firmly press it into place and ensure full contact over the entire surface. 44 45

REMOVING THE SIDE DOOR REMOVING THE SIDE DOOR In some situations, such as charging the camera within The Frame, you REATTACHING THE SIDE DOOR must remove the side door to access the ports. 1. Hold down the Latch Release button and extend the tab on the door. WARNING: Remove the side door only when you are using the camera in a dry, dust-free environment. When the door is open or removed, the camera is not waterproof. Never operate the camera with the battery door open. REMOVING THE SIDE DOOR 1. Hold down the Latch Release button and slide the door open. 2. Press the tab onto the small silver bar. 2. Pull the door off of the camera. 46 47

MAINTENANCE BATTERY INFORMATION Follow these guidelines to get the best performance from your camera: MAXIMIZING BATTERY LIFE • The camera is waterproof to 33’ (10m)—no housing needed. Ensure Your HERO7 White camera and battery are integrated. You cannot remove that the doors are closed before using the camera in or around water, the battery from the camera. dirt, or sand. The battery icon displayed on the touch display blinks and shows a battery • Before closing the doors, be sure the seals are free of debris. If low message when the battery drops below 10%. If the battery reaches 0% needed, clean the seals with a cloth. while recording, the camera saves the file and powers off. • Before opening the doors, be sure the camera is free of water or debris. If needed, rinse the camera with fresh water and dry it with a MAXIMIZING BATTERY LIFE cloth. Extreme cold temperatures can decrease battery life. To maximize battery • If sand or debris hardens around the doors, soak the camera in warm life in cold conditions, keep camera in a warm place prior to use. tap water for 15 minutes and then rinse thoroughly to remove the When you are not using HERO7 White, rotate it in the frame so the Shutter debris before opening the doors. button is covered to prevent the camera from accidentally • In wet environments, dry the touch display with a soft cloth so that it turning on. registers your touch. Note: To prevent the frame from marking the surface of your camera, leave the latch on • For best audio performance, shake the camera or blow on the the frame open when storing your camera in a frame for a long period of time. mic to remove water and debris from the microphone holes. To prevent damage to the internal waterproof membranes, do not use If the storage becomes full or the battery runs out of power while recording compressed air to blow into the mic holes. video, your camera automatically stops recording and saves the video before powering off. • After every use in salt water, rinse the camera with fresh water, and dry it with a soft cloth. To maximize battery life, follow these guidelines when possible: • To clean the lens or the lens cover, wipe it with a soft, lint-free cloth. If • Turn off Wireless Connections debris becomes lodged between the lens and the trim ring, flush it out • Use these settings: with water or air. Do not insert foreign objects around the lens. • QuikCapture (page 26) • Screensaver (page 37) • Auto Off (page 37) • Brightness (page 37) 48 49

BATTERY INFORMATION BATTERY INFORMATION RECORDING WHILE CHARGING Do not make any unauthorized alterations to the camera. Doing so may Using the USB-C cable that came with your camera, you can record video compromise safety, regulatory compliance, performance, and may void and photos while the camera is plugged in to a USB charging adapter, the warranty. the GoPro Supercharger, another GoPro charger, or the GoPro Portable Power Pack. Although the battery does not charge during recording, WARNING: Do not drop, disassemble, open, crush, bend, you can use one of the above methods to power the camera and obtain deform, puncture, shred, microwave, incinerate, or paint extended recording time. When you stop recording, charging resumes. the camera or battery. Do not insert foreign objects into any opening on the camera, such as the USB-C port. Do not use (You cannot record while charging the camera through a computer.) the camera if it has been damaged—for example, if cracked, Note: Because the side door is open, the camera is not waterproof during charging. punctured, or harmed by water. Disassembling or puncturing the integrated battery can cause an explosion or fire. WARNING: Using a wall charger other than a GoPro charging device can damage the GoPro camera battery and could result in fire or leakage. With the exception of the GoPro Supercharger (sold separately), only use chargers marked: Output 5V 1A. If you do not know the voltage and current of your charger, use the included USB cable to charge the camera from your computer. BATTERY STORAGE AND HANDLING The camera contains sensitive components, including the battery. Avoid exposing your camera to very cold or very hot temperatures. Low or high temperature conditions may temporarily shorten the battery life or cause the camera to temporarily stop working properly. Avoid dramatic changes in temperature or humidity when using the camera, as condensation may form on or within the camera. The integrated battery in the camera is non-serviceable. Contact GoPro Customer Service for all battery related issues. Do not dry the camera or battery with an external heat source such as a microwave oven or hair dryer. Damage to the camera or battery caused by contact with liquid inside the camera is not covered under the warranty. 50 51

TROUBLESHOOTING CUSTOMER SUPPORT MY GOPRO WON'T POWER ON GoPro is dedicated to providing the best possible service. To reach GoPro Make sure your GoPro is charged. See Charging (page 9). Customer Support, visit gopro.com/help. MY GOPRO WON'T RESPOND WHEN I PRESS A BUTTON See Restarting Your GoPro (page 41). PLAYBACK ON MY COMPUTER IS CHOPPY TRADEMARKS Choppy playback is typically not a problem with the file. If your footage skips, one of these items is likely the cause: • The computer doesn’t work with H.264 codec files. For best results, GoPro, HERO, Session, Karma and their respective logos are trademarks download the latest version of the Quik desktop app for free at gopro. or registered trademarks of GoPro, Inc. in the United States and other com/apps. countries. © 2017 GoPro, Inc. All rights reserved. Made in China. Hecho • The computer doesn’t meet the minimum requirements for the en China. For patent information, visit gopro.com/patents. GoPro, Inc., software you’re using for playback. 3000 Clearview Way, San Mateo CA 94402 | GoPro GmbH, Floessergasse 2, 81369 Munich, Germany I FORGOT MY CAMERA’S USERNAME OR PASSWORD Swipe down, then tap Connections > Name & Password. I DON’T KNOW WHAT SOFTWARE VERSION I HAVE REGULATORY INFORMATION From the main screen, swipe down. Then tap Preferences > About This GoPro. The Version Number displays the software version that you are running. To see the complete list of country certifications, refer to the Important Product + Safety Instructions included with your camera or visit I CAN’T FIND MY CAMERA’S SERIAL NUMBER gopro.com/help. You’ll find your camera’s serial number here: • In Preferences > About This GoPro • On the inside of the battery bay (remove the battery to see it) For more answers to commonly asked questions, see gopro.com/help. 52 53


Document Created: 2018-06-18 16:08:59
Document Modified: 2018-06-18 16:08:59
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