User Guide

FCC ID: AZ489FT7117

Users Manual

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FCCID_3979091

WAVE™ TWO-WAY RADIO TLK 100 USER GUIDE EN-US AUGUST 2018 © 2018 Motorola Solutions, Inc. All rights reserved. *MN005173A01* MN005173A01-AA

English Declaration of Conformity Declaration of Conformity Per FCC CFR 47 Part 2 Section 2.1077(a) Responsible Party Name: Motorola Solutions, Inc. Address: 1303 East Algonquin Road, Schaumburg, IL 60196-1078, U.S.A. Phone Number: 1-800-927-2744 Hereby declares that the product: Model Name: TLK 100 conforms to the following regulations: FCC Part 15, subpart B, section 15.107(a), 15.107(d), and section 15.109(a) Class B Digital Device As a personal computer peripheral, this device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 2 Send Feedback

English 1 This device may not cause harmful interference, and 2 This device must accept any interference received, including interference that may cause undesired operation. NOTICE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful inter- ference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio or TV technician for help. For country code selection usage (WLAN devices) NOTICE: The country code selection is for non-US model only and is not available to all US models. Per FCC regula- tion, all Wi-Fi products marketed in the US must be fixed to US operation channels only. Wireless Device Country Approvals Regulatory markings, subject to certification, are applied to the device signifying that the radio(s) is/are approved for use in the US. Operation of the device without regulatory approval is illegal. Send Feedback 3

English Contents Tones.................................................................20 Audio Tones............................................20 Declaration of Conformity...............................................2 Indicator Tones....................................... 20 Important Safety Information.......................................... 6 Chapter 4: Radio Calls ................................................ 21 Notice to Users...............................................................7 Talkgroup and Contact List................................21 Handling Precautions..................................................... 8 Switching Groups or Contacts................ 21 Software Version............................................................ 9 Group Calls........................................................21 Copyrights and Trademarks......................................... 10 Responding to Group Calls.....................21 Disclaimer.....................................................................11 Making Group Calls................................ 21 Getting Started............................................................. 12 Private Calls...................................................... 22 Chapter 1: Basic Operations........................................ 13 Making Private Calls............................... 22 Charging the Battery..........................................13 Responding to Private Calls................... 22 Attaching the Battery......................................... 13 Chapter 5: Utilities........................................................ 24 Attaching and Removing the Antenna............... 14 Checking Radio Information.............................. 24 Turning the Radio On or Off.............................. 15 Checking Battery Strength.................................24 Adjusting the Volume.........................................15 Cellular and Wi-Fi Values.................................. 25 Chapter 2: Radio Controls............................................16 Checking Cellular/Wi-Fi Signal Strength.................................................. 25 Chapter 3: Status Indicators.........................................17 Do Not Disturb (DND)........................................25 Icons.................................................................. 17 Turning Do Not Disturb (DND) On or Battery Capacity................................................ 18 Off........................................................... 25 LED Indicators................................................... 19 Turning Voice Announcement On or Off........... 26 4 Send Feedback

English Turning Radio Alert Tones On or Off.................26 Adjusting the Display Brightness....................... 26 Turning Radio Location On or Off......................27 Turning Wi-Fi On or Off..................................... 28 Turning Radio Cellular On or Off....................... 28 Chapter 6: Authorized Accessories List....................... 29 Batteries and Chargers Warranty.................................31 The Workmanship Warranty.............................. 31 The Capacity Warranty......................................31 Limited Warranty.......................................................... 32 MOTOROLA SOLUTIONS COMMUNICATION PRODUCTS...................... 32 I. WHAT THIS WARRANTY COVERS AND FOR HOW LONG:............................................. 32 II. GENERAL PROVISIONS.............................. 33 III. STATE LAW RIGHTS:..................................33 IV. HOW TO GET WARRANTY SERVICE........33 V. WHAT THIS WARRANTY DOES NOT COVER..............................................................33 VI. PATENT AND SOFTWARE PROVISIONS..34 VII. GOVERNING LAW..................................... 35 Send Feedback 5

English Important Safety Information ATTENTION! This radio is designed to meet General Population usage. Before using the radio, read the RF Energy Exposure and Product Safety Guide for Portable Two-Way Radios which contains important operating instructions for safe usage and RF energy awareness and control for Compliance with applicable standards and Regulations. For a list of Motorola Solutions-approved antennas and other accessories, visit the following website: http://www.motorolasolutions.com Any modification to this device, not expressly authorized by Motorola Solutions, may void the user's authority to operate this device. 6 Send Feedback

English Notice to Users This device complies with Part 15 of the FCC rules per the following conditions: • This device may not cause harmful interference. • This device must accept any interference received, including interference that may cause undesired operation. CAUTION: Changes or modifications made to this device, not expressly approved by Motorola Solutions, could void the authority of the user to operate this equipment. Send Feedback 7

English Handling Precautions Your radio meets IP54 specifications, allowing your radio to withstand adverse field conditions such as being exposed to water or dust. • Keep your radio clean and exposure to water should be avoided to help ensure proper functionality and performance. • To clean the exterior surfaces of the radio, use a diluted solution of mild dishwashing detergent and fresh water (for example, one teaspoon of detergent to one gallon of water). • These surfaces should be cleaned whenever a periodic visual inspection reveals the presence of smudges, grease, and/or grime. CAUTION: The effects of certain chemicals and their vapors can have harmful results on certain plastics. Avoid using aerosol sprays, tuner cleaners, and other chemicals. 8 Send Feedback

English Software Version All the features described in the following sections are supported by the software version R01.00.00 or later. Check with your dealer or system administrator for more information. Send Feedback 9

English Copyrights and Trademarks Trademarks MOTOROLA, MOTO, MOTOROLA SOLUTIONS, and the © 2018 Motorola Solutions, Inc. All Rights Reserved Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under The Motorola Solutions products described in this license. All other trademarks are the property of their document may include copyrighted Motorola Solutions respective owners. computer programs. Laws in the United States and other countries preserve for Motorola Solutions certain exclusive rights for copyrighted computer programs. Accordingly, any Open Source Software copyrighted Motorola Solutions computer programs This Motorola Solutions product described in this document contained in the Motorola Solutions products described in may contain Open Source Software. For information this document may not be copied or reproduced in any regarding the Open Source Software copyrights, manner without the express written permission of Motorola attributions, licensing, and usage terms refer to: Solutions. http://docs.motorolasolutions.com/legal/TLK100.html No part of this document may be reproduced, transmitted, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, without the prior written permission of Motorola Solutions, Inc. Furthermore, the purchase of Motorola Solutions products shall not be deemed to grant either directly or by implication, estoppel or otherwise, any license under the copyrights, patents or patent applications of Motorola Solutions, except for the normal non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product. 10 Send Feedback

English Disclaimer Please note that certain features, facilities, and capabilities described in this document may not be applicable to or licensed for use on a specific system, or may be dependent upon the characteristics of a specific subscriber unit or configuration of certain parameters. Please refer to your Motorola Solutions contact for further information. Send Feedback 11

English Getting Started How to Use This Guide This user guide covers the basic operation of the TLK 100 Wave Two-Way Radio. Your dealer or system administrator can customize your radio for your specific needs. Check with your dealer or system administrator for more information. What Your Dealer/System Administrator Can Tell You You can consult your dealer or system administrator about the following: • What are the functions of each button? • Which optional accessories may suit your needs? • What are the best radio usage practices for effective communication? • What maintenance procedures promote longer radio life? 12 Send Feedback

English Basic Operations Batteries charge best at room temperature. The display shows the battery charging animation This chapter explains the operations to get you started on momentarily. When charging is in progress, the red LED using the radio. lights up. When charging is complete, the green LED illuminates until you detach the charger. Charging the Battery Attaching the Battery Your radio is powered by a Lithium-Ion (Li-Ion) battery. 1 Align the battery contacts with the contacts inside • You must turn off the radio when charging with the battery compartment. Single Unit Charger (PMLN7109_) and Multi-Unit Charger (PMLN7101_). a Insert the contact side of the battery first. • To comply with warranty terms and avoid damages, b Gently push the battery into place. charge the battery using a Motorola Solutions charger exactly as described in the charger user guide. NOTICE: All Motorola Solutions chargers can charge only Motorola Solutions authorized batteries. Other batteries may not charge. • For best performance, charge a new battery 4 to 5 1 hours before initial use. Send Feedback 13

English 2 Attach the battery cover by aligning it in place and slide the battery latch until it snaps into place. 2 3 Attaching and Removing the 3 Slide the battery latch into lock position. Antenna CAUTION: If you must replace the antenna, ensure that you use TLK 100 antennas only. Neglecting this action damages your radio. See Authorized Accessories List on page 29 for recommended antennas. Turn off your radio. • To attach the antenna, set the antenna in the receptacle and turn clockwise. 14 Send Feedback

English Adjusting the Volume • To increase the volume level, press the Volume Up button. • To decrease the volume level, press the Volume Down button. • To remove the antenna, turn the antenna counterclockwise. Turning the Radio On or Off • To turn on your radio, press the Power/Info button. NOTICE: When your radio is charging, long press the Power/Info button to turn on your radio. The green LED illuminates and the display shows a power-on animation. • To turn off your radio, long press the Power/Info button. Send Feedback 15

English Radio Controls 5 Volume Button 6 Menu/Contact List Button This chapter explains the buttons and functions to control 7 LED Display the radio. 8 Microphone 9 USB Port 12 1 10 Audio Accessory Port 2 11 High-Output Speaker 3 11 12 LTE Antenna 4 10 13 Charging Contacts 9 8 5 7 6 13 1 Talkgroup/Contact List Scroll Rocker 2 Power/Info Button 3 LED Status Indicator 4 Push-to-Talk (PTT) Button 16 Send Feedback

English Status Indicators Icon Description Brightness Level This chapter explains the Icons, battery capacity information, LED indicators, and tones used in the radio. Do Not Disturb On Icons Do Not Disturb Off The following table shows icons which appear on your Voice Announcements On radio display, and their description. Voice Announcements Off Table 1: Display Icons Icon Description Alert Tones On Battery Level Alert Tones Off Battery Charging Cellular Strength Battery Charging Error Cellular On Volume Level Cellular Off Mute Mode Cellular Unavailable Send Feedback 17

English Icon Description Battery Capacity Wi-Fi Strength The following table provides the battery capacity information of your radio. Icons and LED Indication appear Wi-Fi On when you press Power/Info button. Wi-Fi Off Table 2: Battery Capacity Icon LED In- Voice An- Descrip- Wi-Fi Unavailable dication nouncement tion Location On Solid Battery high 80%–100% green capacity Location Off Solid Battery medi- 60%–80% amber um capacity Downloading Software/Software Solid Battery medi- 25%–60% Available1 amber um capacity Log Created/Uploading Log 2 Blink- Battery low 5%–25% ing red capacity 1 When software is available, the display shows a static down arrow. When software is downloading, the display shows an animated down arrow. 2 When log is created, the display shows a static down arrow. When log is uploading, the display shows an animat- ed up arrow. 18 Send Feedback

English Icon LED In- Voice An- Descrip- LED Indica- Operational Mode Charge Only dication nouncement tion tion Mode Blink- Battery low Less than • During call hang- ing red 5% capacity time Solid red Not applicable Rapid charge LED Indicators Blinking red • Out-of-service • Charging LED indicators show the operational status and battery failure • Charging failure charging status of your radio. • Faulty bat- • Faulty battery tery Table 3: Operational Status and Charging Status Blinking red Radio out of range Radio out of LED Indica- Operational Mode Charge Only slowly range tion Mode Blinking green In Do Not Disturb Not applicable Solid green • Radio is power- Fully charged and amber (DND) mode ing on No indication Not applicable • Radio powered • Radio is trans- off mitting • Radio kill3 Blinking green • Incoming call Not applicable • Radio is idle 3 Check with your dealer or system administrator for more information. Send Feedback 19

English Tones Repetitive Tone The following are the tones that sound through on the radio A single tone that repeats itself until it is terminated by speaker. the user. High Pitched Tone Momentary Tone Sounds once for a short duration set by the radio. Low Pitched Tone Indicator Tones Audio Tones Indicator tones provide you with audible indications of the Audio tones provide you with audible indications of the status after an action to perform a task is taken. status, or response to data received on the radio. Positive Indicator Tone Continuous Tone A monotone sound. Sounds continuously until Negative Indicator Tone termination. Periodic Tone Sounds periodically depending on the duration set by the radio. Tone starts, stops, and repeats itself. 20 Send Feedback

English Radio Calls • • The green LED blinks. Your radio generates a momentary incoming call alert This chapter explains the operations to receive, respond to, tone before unmuting to the caller's audio. make, and stop calls. Calls supported are Group, Private, and Broadcast calls. 1 To respond to the call, press PTT button. The green LED lights up. Talkgroup and Contact List 2 Wait for the Talk Permit Tone to end and speak Use the Talkgroup/Contact List Scroll Rocker to see and clearly into the microphone. scroll through the talkgroup and contact list. 3 Release the PTT button to listen. Switching Groups or Contacts NOTICE: The call ends when there is no voice activity Long press the Menu/Contact List button to switch for a predetermined period. talkgroups or contacts. Making Group Calls Group Calls Your radio must be configured as part of a group to receive 1 Select a channel with the active talkgroup. a call from or make a call to the group of users. 2 Press the PTT button to make the call. The green LED lights up. The display shows the Responding to Group Calls talkgroup alias. When you receive a Group Call: Send Feedback 21

English 3 Wait for the Talk Permit Tone to end and speak 2 To select contact, scroll contact list using clearly into the microphone. Talkgroup/Contact List Scroll Rocker until the right contact is displayed. 4 Release the PTT button to listen. NOTICE: The green LED blinks when the target radio If "X" precedes the contact, the contact is in responds. The display shows the talkgroup alias. Do Not Disturb (DND) mode and a reject tone sounds when PTT button is pressed. NOTICE: The call ends when there is no voice activity 3 Press the PTT button to make the call. for a predetermined period. The radio returns to the screen you were on before initiating the The green LED lights up.The display shows the call. caller alias. 4 Wait for the Talk Permit Tone to end and speak Private Calls clearly into the microphone. A Private Call is a call from an individual radio to another 5 Release the PTT button to listen. individual radio. Responding to Private Calls Making Private Calls When you receive a Private Call: 1 Long press Menu/Contact List button. • The green LED blinks. • Your radio generates an inbound call alert tone before the inbound audio call. 22 Send Feedback

English • You hear a short alert tone the moment the transmitting radio releases the PTT button, indicating the channel is free for you to respond. 1 To respond to the call, press PTT button. The green LED lights up. 2 Wait for the Talk Permit Tone to end and speak clearly into the microphone. 3 Release the PTT button to listen. NOTICE: The call ends when there is no voice activity for a predetermined period. Send Feedback 23

English Utilities 9 Radio Name This chapter explains the operations of the utility functions available in your radio. Checking Battery Strength Follow the procedure to check the battery level of your Checking Radio Information radio. Short press the Power/Info button repeatedly. Press the Power/Info button. The radio displays one of the following depending on One of the following occurs: the mode/state. • The LED lights up solid green indicating high battery 1 Radio Stun4 capacity. 2 Battery/Charging Status • The LED lights up solid yellow indicating medium 3 Wi-Fi Status battery capacity. 4 Cellular Status • The LED blinks red indicating low battery capacity. 5 Downloading Software 6 Software Available5 7 Logs Available 8 Uploading Logs 4 Check with your dealer or system administrator for more information. 5 Icon will be visible if new software is available. Restart the radio to install new software. 24 Send Feedback

English Cellular and Wi-Fi Values Turning Do Not Disturb (DND) On or Off The number of bars displayed represents the radio signal 1 To scroll through a list of menu items, short press strength. the Menu/Contact List button. Four bars indicate the strongest signal. This icon is only displayed while receiving. 2 Locate the DND option. Checking Cellular/Wi-Fi Signal Strength 3 To turn on DND, press the Volume up button. To turn off, press the Volume down button. Follow the procedure to check the Cellular/Wi-Fi signal If DND is on, the following occurs: strength. • Voice Announcement sounds Do Not Disturb On. Short press the Power/Info button when the radio is • The display shows DND with a check mark. powered on. • The LED displays a blinking green light and The radio displays the Cellular icon and Wi-Fi icon amber light periodically. and shows the current values. If DND is off, the following occurs: • Voice Announcement sounds Do Not Disturb Off. Do Not Disturb (DND) • The display shows DND with an "X" mark. DND allows you to change the status of the radio from the "presence" state to "do not disturb". When DND is on, you will not be able to receive a private call. Send Feedback 25

English Turning Voice Announcement On or Turning Radio Alert Tones On or Off Off You can enable and disable all radio tones and alerts. The Voice Announcement feature enables radio audible 1 To scroll through a list of menu items, press the feedback Menu/Contact List button. 1 To scroll through a list of menu items, press the 2 Locate Alert Tones option. Menu/Contact List button. 3 To turn on alert tones, press the Volume up button. 2 Locate Voice Announcement option (VA). To turn off, press the Volume down button. 3 To turn on Voice Announcement, press the Volume If Alert Tones is on, the following occurs: up button. To turn off, press the Volume down • Voice announcement sounds All Alert Tones On. button. • All tones and alerts are turned on. If Voice Announcement is on, the following occurs: If Alert Tones is off, the following occurs: • Voice Announcement sounds Voice Announcement On. • Voice announcement sounds All Alert Tones Off. • All Voice Announcement tones are turned on. • All tones and alerts are turned off. If Voice Announcement is off, the following occurs: • Voice Announcement sounds Voice Announcement Off. Adjusting the Display Brightness • All Voice Announcement tones are turned off. 1 To scroll through a list of menu items, press the Menu/Contact List button. 26 Send Feedback

English 2 To select the level of brightness, locate the Display Turning Radio Location On or Off Brightness option, press the Volume buttons up or down. This feature can only be accessed when enabled. Check with your dealer or system administrator for more If you select Level 1: information. • Voice Announcement sounds Brightness Level One. 1 To scroll through a list of menu items, press the Menu/Contact List button. • The screen shows very low display brightness. If you select Level 2: 2 Locate Radio Location (LOC) option. • Voice Announcement sounds Brightness Level Two. 3 To turn on Radio Location, press the Volume up button. To turn off, press the Volume down button. • The screen shows low display brightness. If Location is on, the radio behaves in the following If you select Level 3: way: • Voice Announcement sounds Brightness Level • Voice Announcement sounds Location Service Three. On. • The screen shows medium display brightness. • The display shows a check mark. If you select Level 4: If Location is off, the radio behaves in the following • Voice Announcement sounds Brightness Level way: Four. • Voice Announcement sounds Location Service • The screen shows high display brightness. Off. • The display shows an "X" mark. Send Feedback 27

English Turning Wi-Fi On or Off 2 Locate Cellular option (CEL). 1 To scroll through a list of menu items, press the 3 To turn on Cellular, press the Volume up button. To Menu/Contact List button. turn off, press the Volume down button. If Cellular is on, the following occurs: 2 Locate Wi-Fi option (WI). • Voice Announcement sounds Cellular On. 3 To turn on Wi-Fi, press the Volume up button. To • The display shows a check mark. turn off, press the Volume down button. If Cellular is off, the following occurs: If Wi-Fi is on, the following occurs: • Voice Announcement sounds Cellular Off. • Voice Announcement sounds Wi-Fi On. • The display shows an "X" mark. • The display shows a check mark. If Wi-Fi is off, the following occurs: • Voice Announcement sounds Wi-Fi Off. • The display shows an "X" mark. Turning Radio Cellular On or Off 1 To scroll through a list of menu items, press the Menu/Contact List button. 28 Send Feedback

English Chargers Authorized Accessories List • 1.5 A Power Supply, Micro USB, US Plug Motorola Solutions provides a list of accessories to improve (PS000150A11) the productivity of your radio. • Multi-Unit Charger, US Plug (PMLN7101_) • Single Unit Charger, US Plug (PMLN7109_) Antenna • Gray Antenna ID Band (pack of 10) (32012144001) Earbuds and Earpieces • Yellow Antenna ID Band (pack of 10) (32012144002) • Replacement Foam Plug-Ins (5080384F72) • Green Antenna ID Band (pack of 10) (32012144003) • Earbud with In-line Mic/Push-To-Talk (PTT), MagOne • Blue Antenna ID Band (pack of 10) (32012144004) (PMLN7156_) • Purple Antenna ID Band (pack of 10) (32012144005) • 2-Wire with Transparent Tube, Black (PMLN7157_) • LTE Antenna (HKAN4002_) • 1-Wire Surveillance Earpiece, In-Line Mic and Push-To- Talk (PTT) (PMLN7158_) Batteries • Adjustable D-Style with In-Line Mic and Push-To-Talk (PTT) (PMLN7159_) • Li-Ion 2300 mAh Battery (PMNN4468_) • Swivel Earpiece, In-line Mic and Push-To-Talk (PTT) (PMLN7189_) Carry Devices • Nylon Wrist Strap (PMLN6074_) • Quick Disconnect Acoustic Tube (RLN6242_) • Heavy-Duty Swivel Belt Clip (PMLN7128_) • Replacement Ear Tips (Pack of 50) (RLN6282) • Swivel Carry Holster (PMLN7932_) Send Feedback 29

English Miscellaneous Accessories • Battery Door (HKLN4678_) 30 Send Feedback

English Batteries and Chargers Warranty The Workmanship Warranty The workmanship warranty guarantees against defects in workmanship under normal use and service. TLK 100 Batteries 12 Months Chargers (Single-Unit and 12 Months Multi-Unit, Non-Display) The Capacity Warranty The capacity warranty guarantees 80% of the rated capacity for the warranty duration. Lithium-Ion (Li-lon) Batter- 12 Months ies Send Feedback 31

English Limited Warranty for the balance of the original applicable warranty period. All replaced parts of Product shall become the property of Motorola Solutions. MOTOROLA SOLUTIONS This express limited warranty is extended by Motorola COMMUNICATION PRODUCTS Solutions to the original end user purchaser only and is not assignable or transferable to any other party. This is the complete warranty for the Product manufactured by I. WHAT THIS WARRANTY COVERS Motorola Solutions. Motorola Solutions assumes no obligations or liability for additions or modifications to this AND FOR HOW LONG: warranty unless made in writing and signed by an officer of Motorola Solutions, Inc. ("Motorola Solutions") warrants the Motorola Solutions. Motorola Solutions manufactured Communication Products Unless made in a separate agreement between Motorola listed below ("Product") against defects in material and Solutions and the original end user purchaser, Motorola workmanship under normal use and service for a period of Solutions does not warrant the installation, maintenance or time from the date of purchase as scheduled below: service of the Product. Motorola Solutions cannot be responsible in any way for TLK 100 Radios 12 Months any ancillary equipment not furnished by Motorola Product Accessories 12 Months Solutions which is attached to or used in connection with the Product, or for operation of the Product with any Motorola Solutions, at its option, will at no charge either ancillary equipment, and all such equipment is expressly repair the Product (with new or reconditioned parts), excluded from this warranty. Because each system which replace it (with a new or reconditioned Product), or refund may use the Product is unique, Motorola Solutions the purchase price of the Product during the warranty disclaims liability for range, coverage, or operation of the period provided it is returned in accordance with the terms system as a whole under this warranty. of this warranty. Replaced parts or boards are warranted 32 Send Feedback

English II. GENERAL PROVISIONS WARRANTY LASTS, SO THE ABOVE LIMITATION OR EXCLUSIONS MAY NOT APPLY. This warranty sets forth the full extent of Motorola Solutions This warranty gives specific legal rights, and there may be responsibilities regarding the Product. Repair, replacement other rights which may vary from state to state. or refund of the purchase price, at Motorola Solutions option, is the exclusive remedy. THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER EXPRESS IV. HOW TO GET WARRANTY WARRANTIES. IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF SERVICE MERCHANTABILITY AND FITNESS FOR A PARTICULAR You must provide proof of purchase (bearing the date of PURPOSE, ARE LIMITED TO THE DURATION OF THIS purchase and Product item serial number) in order to LIMITED WARRANTY. IN NO EVENT SHALL MOTOROLA receive warranty service and, also, deliver or send the SOLUTIONS BE LIABLE FOR DAMAGES IN EXCESS OF Product item, transportation and insurance prepaid, to an THE PURCHASE PRICE OF THE PRODUCT, FOR ANY authorized warranty service location. Warranty service will LOSS OF USE, LOSS OF TIME, INCONVENIENCE, be provided by Motorola Solutions through one of its COMMERCIAL LOSS, LOST PROFITS OR SAVINGS OR authorized warranty service locations. If you first contact OTHER INCIDENTAL, SPECIAL OR CONSEQUENTIAL the company which sold you the Product (for example, DAMAGES ARISING OUT OF THE USE OR INABILITY dealer or communication service provider), it can facilitate TO USE SUCH PRODUCT, TO THE FULL EXTENT SUCH your obtaining warranty service. You can also call Motorola MAY BE DISCLAIMED BY LAW. Solutions at 1-800-927-2744. III. STATE LAW RIGHTS: V. WHAT THIS WARRANTY DOES SOME STATES DO NOT ALLOW THE EXCLUSION OR NOT COVER LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LIMITATION ON HOW LONG AN IMPLIED 1 Defects or damage resulting from use of the Product in other than its normal and customary manner. Send Feedback 33

English 2 Defects or damage from misuse, accident, water, or 9 A Product which, due to illegal or unauthorized neglect. alteration of the software/firmware in the Product, does not function in accordance with Motorola Solutions 3 Defects or damage from improper testing, operation, published specifications or the FCC certification labeling maintenance, installation, alteration, modification, or in effect for the Product at the time the Product was adjustment. initially distributed from Motorola Solutions. 4 Breakage or damage to antennas unless caused directly 10 Scratches or other cosmetic damage to Product by defects in material workmanship. surfaces that does not affect the operation of the 5 A Product subjected to unauthorized Product Product. modifications, disassembles or repairs (including, 11 Normal and customary wear and tear. without limitation, the addition to the Product of non- Motorola Solutions supplied equipment) which adversely affect performance of the Product or interfere with VI. PATENT AND SOFTWARE Motorola Solutions normal warranty inspection and testing of the Product to verify any warranty claim. PROVISIONS 6 Product which has had the serial number removed or Motorola Solutions will defend, at its own expense, any suit made illegible. brought against the end user purchaser to the extent that it is based on a claim that the Product or parts infringe a 7 Rechargeable batteries if: United States patent, and Motorola Solutions will pay those • any of the seals on the battery enclosure of cells are costs and damages finally awarded against the end user broken or show evidence of tampering. purchaser in any such suit which are attributable to any such claim, but such defense and payments are • the damage or defect is caused by charging or using conditioned on the following: the battery in equipment or service other than the Product for which it is specified. 1 Motorola Solutions will be notified promptly in writing by such purchaser of any notice of such claim, 8 Freight costs to the repair depot. 34 Send Feedback

English 2 Motorola Solutions will have sole control of the defense Laws in the United States and other countries preserve for of such suit and all negotiations for its settlement or Motorola Solutions certain exclusive rights for copyrighted compromise, and Motorola Solutions software such as the exclusive rights to reproduce in copies and distribute copies of such Motorola 3 Should the Product or parts become, or in Motorola Solutions software. Motorola Solutions software may be Solutions opinion be likely to become, the subject of a used in only the Product in which the software was claim of infringement of a United States patent, that originally embodied and such software in such Product may such purchaser will permit Motorola Solutions, at its not be replaced, copied, distributed, modified in any way, or option and expense, either to procure for such used to produce any derivative thereof. No other use purchaser the right to continue using the Product or including, without limitation, alteration, modification, parts or to replace or modify the same so that it reproduction, distribution, or reverse engineering of such becomes non-infringing or to grant such purchaser a Motorola Solutions software or exercise of rights in such credit for the Product or parts as depreciated and accept Motorola Solutions software is permitted. No license is its return. The depreciation will be an equal amount per granted by implication, estoppel or otherwise under year over the lifetime of the Product or parts as Motorola Solutions patent rights or copyrights. established by Motorola Solutions. Motorola Solutions will have no liability with respect to any claim of patent infringement which is based upon the VII. GOVERNING LAW combination of the Product or parts furnished hereunder This Warranty is governed by the laws of the State of with software, apparatus or devices not furnished by Illinois, U.S.A. Motorola Solutions, nor will Motorola Solutions have any liability for the use of ancillary equipment or software not furnished by Motorola Solutions which is attached to or used in connection with the Product. The foregoing states the entire liability of Motorola Solutions with respect to infringement of patents by the Product or any parts thereof. Send Feedback 35

www.motorolasolutions.com Motorola Solutions, Inc. 1303 East Algonquin Road Schaumburg, Illinois 60196 U.S.A. Printed in U.S.A. MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. © 2018 Motorola Solutions, Inc. All rights reserved.


Document Created: 2019-03-21 13:28:46
Document Modified: 2019-03-21 13:28:46
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