User Manual

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Users Manual

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Table of Contents
IMPORTANT SAFETY INSTRUCTIONS ........................................................................................................ 1
FEATURES 1 ........................................................................................................................................ 2
DEVICE CONTROL SETTINGS 2 ............................................................................................................... 4
OVERVIEW ..................................................................................................................................................... 4
OPERATING SYSTEM ......................................................................................................................................... 4
SETTING VIDEO RESOLUTION ............................................................................................................................. 4
ROTATING THE DISPLAY .................................................................................................................................... 5
THE FILE SYSTEM ............................................................................................................................................. 5
UPDATE OS IMAGE .......................................................................................................................................... 5
CONTROLLING USB BEHAVIOR ........................................................................................................................... 6
OPERATING TEMPERATURE................................................................................................................................ 6
KP-9000 BLE KEYPAD SUPPORT ....................................................................................................................... 6
COMMAND LINE UTILITIES 3 ................................................................................................................. 7
XCEED (DE-4200) KITCHEN CONTROLLER SPECIFICATIONS ....................................................................... 9
APPENDIX A: DEVICE COMPLIANCE INFORMATION................................................................................ 10

Table of Contents i

IMPORTANT SAFETY INSTRUCTIONS
• Read these instructions.
• Heed all warnings.
• Follow all instructions.
• Do not use this appliance near water. To reduce the risk of fire or shock, do not expose
this appliance to rain or moisture.
• Clean only with a dry cloth.
• Do not install near any heat sources, such as radiators, heat registers, stoves, or other
apparatus that produce heat. This appliance is intended for operation within an ambient
temperature not exceeding 45°C (113°F).
• Do not defeat the safety purpose of the grounding-type plug. A grounding type plug has
two blades, and a third grounding prong. The third prong is provided for your safety. If
the provided plug does not fit into your outlet, consult an electrician for replacement of
the obsolete outlet.
• Protect the power cord from being walked on or pinched.
• Do not remove cover. No user serviceable parts inside. Refer all servicing to qualified
service personnel. Servicing is required when the apparatus has been damaged in any
way, such as the power-supply cord or plug is damaged, liquid has been spilled or
objects have fallen into the apparatus, the apparatus has been exposed to rain or
moisture, does not operate normally, or has been dropped.

Chapter 1 – First Look 1

QSR Automations, Inc. xCeed Controller User’s Guide

Features 1
This following table details the features and specifications of QSR Automations’
DE-4200 xCeed controller.

Feature Description
Target processor CPU Freescale iMX6 DualLite (Cortex A9, 1.0Ghz, dual
core)
Benchmarking shows 3x-4x performance increases over
DE-4100.
External Ports HDMI (up to 1080P), Ethernet (10/100/1000), dual and
single USB, power.
(HDMI has powered output so a non-powered VGA converter may be
used.)

Bluetooth BLE - not full Bluetooth host, but includes Nordic for direct
communication with new BLE keypad. New LED in front
of controller indicates whether keypad is paired or not.
RAM 2GB (four times that of the DE-4100 controller)
Internal Storage 4GB eMMC Flash. A micro SD flash receptacle is also at the
front of the PCB. May be eliminated in future revisions.
USB • Full power USB (USB 2.0 high-speed), 2 Front, 1 back
• Switch (software) to turn off USB for security reasons
• USB boot option
• Extra internal USB header for debug or recovery of a
bricked board.
Diagnostics • Monitor ID and status (EDID accommodation)
• Keypad status and firmware version (reports QSR
Keypad, PC Keyboard, or None)
• Ethernet status, including link status/speed.
• Temperature sensor , both board and CPU
VESA standard video Extended settings for increased monitor compatibility.
timings (EDID Interface)
Touch Capable Accommodation for both ELO and Dell PCAP touch
monitors. This in addition to ELO standard SAW APR,
and Resistive models.

Chapter 1 – Features 2

QSR Automations, Inc. xCeed Controller User’s Guide

Feature Description
Power circuit protection Additional internal protection provides higher allowable
voltage tolerances. This has been added to circumvent the
problems experienced when someone would plug in a
higher powered supply into a QSR board. Now, it works
with an Epson power supply even though it provides 4X
the voltage. Likewise, it will handle spikes in a restaurant
while previous versions might have suffered a blown
board.
Rotated video support There is driver level support for a rotated video display so
that Windows will manage a portrait or landscape mode
display.
Operating Systems Windows Embedded Compact 7 (initially) then Yocto
Linux as the standard will be available to run this
appliance. Same utilities available through both.
MISC No PS2
No DB9 Serial
HDMI
No VGA
Audio - Line-level stereo audio output.
Enclosure Footprint is identical to DE-4100

Chapter 1 – Features 3

$QSR Automations, Inc. xCeed Controller User’s Guide Device Control Settings 2 Overview All device management and control should typically occur through the use of ControlPoint. The DE-4200 is a kitchen system appliance and QSR’s ControlPoint and Deviceagent.exe have both been updated to reflect the changes and additions to the xCeed controller and its’ OS to properly manage the devices when deployed. ControlPoint is an application that is used to manage QSR controllers, including setting up and configuring the xCeed and eXpert models for use with the ePic KDS and ConnectSmart Kitchen (CSK) applications. This chapter provides some details and new features for ControlPoint pertaining to the xCeed controller. Operating System The DE4200 is originally released from Production with a WEC7 operating system. However, the controller is expected to be primarily a Linux device for the remainder of its service life. In either case, the OS design uses a persistent Hive Registry. In addition, only the items under the directory “\Hard Disk” will be persistent. That is, only changes made under that structure will remain following a reboot. An OS reboot can be affected using the ControlPoint’s Reboot Device button or simply powering the device off and then on again. QSRDeviceagent will also use this functionality in instances calling for a reboot, e.g. a change in video resolution, display orientation, or OS upgrade. Setting Video Resolution ControlPoint can be used to gather information on the current video mode and it’s timing details. The list shown is actually reported by the monitors and should be immediately available for use. NOTE: The bootloader and display driver now support custom video modes. Custom video mode information contains pixel clocks, horizontal and vertical active porch sync, and other information. There are limits to what video modes iMX6 can generate, but typically as long as the pixel clock requirements are not too high (e.g. 1280 x1024), it is extremely flexible. An independent phase lock loop (PLL) is used for the purposes of pixel clock generation. This can match a desired pixel clock frequency to within 0.25 MHz and has no effect on CPU, bus, and frequency. (This is an improvement over previous controllers). All other active porch sync, and polarity information is programmed based on the custom mode settings. These settings will also be available through the xCeed2Mgr.exe shown in chapter 3 below. Chapter 2 – Device Control Settings 4$

$QSR Automations, Inc. xCeed Controller User’s Guide Rotating the Display Display rotation allows rotating the display 0 (none), 90°, 180°, or 270°, and uses the video rotation settings on the Device Details form (Tools Device Details) to change these settings. This is a setting of the video driver and does not affect the bootloader splash screen. It is stored in the registry. Rotating to 90° or 270° will result in a portrait Windows desktop with the start menu on the side of the monitor. A 90° or 270° rotation is memory bandwidth intensive due to memory movement behind the scenes, so it does affect performance some but offers the advantage of more vertical space that might be an advantage for display of certain information such as kitchen line items. Because this is a registry setting, the system will reboot to put it into effect. The File System The directory structure of the xCeed is set up comparably to its predecessor. That is, only one directory off of the root will allow persistent data. To be consistent with the prior xCeed, this directory is also called “\Hard Disk.” If a secondary storage device is detected (i.e. from a USB drive), the OS will assign it a directory name of “\USB Disk” and will also be persistent. Update OS Image To update the CE image on an xCeed device, you must first copy the CE “.bin” file to a shared folder on the source computer where the file can be downloaded from. The same facility in ControlPoint can be used as was used with the preceding xCeed controller. An alternative would be to simply copy the nk.bin to the “\Hard Disk” directory and reboot. In the Mapped Drive Settings area of the Update CE Image form (Tools Update Device CE Image), specify a username and a password with access to the shared drive where the “.bin” file is located. NOTE: If using ControlPoint to update the image, once the download has initiated, a full screen window will appear on the controller showing the status of the CE image update. It is important that the controller not be powered off or disconnected from the network in any way until the download has completed. Disconnecting or stopping a download in progress will render the controller inoperable. There is also built in protection where the xCeed process will first make a backup (.bak) of the OS file and then receive the new one. The OS will get applied upon subsequent bootup. Note that in the xCeed there are actually three OS files. For the most part, only the nk.bin file will change. There is also an MLO and an EBOOTSD.NB0 file. In order for the controller to be boot, the MLO file MUST be the first file on the flash, occupying the first sectors. It will be possible to replace the WEC7 image with a production Linux image. Those details are currently TBD. Chapter 2 – Device Control Settings 5$

$QSR Automations, Inc. xCeed Controller User’s Guide Controlling USB Behavior The USB is full power USB 2.0 high-speed. It will recognize plugged in devices. For security purposes, a software setting is available (either through xCeed2MGR or ControlPoint) to enable or disable the USB port. For USB Host, select Disable or Enable. The button changes depending on your selection. QSR Automations, Inc. If a USB host is working, it will recognize keyboard, mouse, hot plug, unplug, etc. If a USB drive is plugged in, the OS will report its’ root as “\USB Disk“. Be careful with this. USB can be turned off for security reasons but that will also mean you will have NO local access to the controller. This also means that any attached touchscreen monitor will not register touches. The only recourse to turn USB back on, then, would be to use ControlPoint or a VNC session. Operating Temperature Internal Board Temperature The ambient air temperature inside the controller enclosure from the on-board and the CPU temperature sensors can be displayed the temperature in Fahrenheit. Though not recommended, this has been tested in heat up to about 90°C, and frozen to about -30°C, and the results held up reasonably well. This read-only value can be seen in ControlPoint’s diagnostics or in the xCeed2Mgr dialog screen. Controller Operating Temperature There is a maximum temperature range for the CPU of 0°-75°C. However, some other components on the board don't have quite that range. Instead, their temperature range is an estimated 0°-45°C KP-9000 BLE Keypad Support The DE-4200 directly supports QSR’s KP-9000 keypad with its onboard BLE radio. This will mimic the operation and functionality of the KP-9000D BLE dongle. So, pairing and un-pairing a keypad will work exactly the same. Note, however, that using a BLE dongle in this device will cause a conflict with the onboard BLE support and the keypad will not properly function. Chapter 2 – Device Control Settings 6$

QSR Automations, Inc. xCeed Controller User’s Guide

Command Line Utilities 3
The following are command line utilities that provide some level of reporting and control
directly on the device. Note, however, that most reporting, setup, and configuration
capabilities can be and should be exercised through ControlPoint.

SetDellTouchMode.exe – Created for the built-in Dell PCAP monitor driver, this utility
sets options for ‘Mousemode’ or ‘ClickonTouch’.

In Mousemode, a touch-down report is not made until a touch-up is indicated.

ClickOnTouch will cause a touch up to be reported on initial touch.

Note, also, that the Dell PCAP monitors will be calibrated by using CE’s “Stylus” utility
accessed from Control Panel. ELO drivers are also present in the WEC7 image and can
coexist with the Dell. The ELO touch will be managed through the ELO utility in Control
Panel. The ELO driver is set to ClickOnTouch by default.

ListVideoModes.exe – This lists the video modes reported through the monitor’s EDID.
Use the “Mode #” next to the resolution you want as a parameter to the “SetVideoMode”
utility. If the “VideoMode=0” then you need to use the “SetCustomVideoMode” utility
with the corresponding Line # to set the resolution.

SetVideoMode.exe – use Mode # from “ListVideoMode” to set the corresponding
resolution.

SetCustomVideoMode.exe - use List # from “ListVideoMode” where “VideoMode=0” to
set the corresponding custom resolution.

TestGetTemp.exe – this will show the output of the temperature sensors on the board
and in the CPU.

ReadEDID.exe – technical dump of what the monitor is reporting on its setup. Will
probably only be used to debug issues.

RotateDisplay.exe – with an angle parameter (0. 90. 180. 270), the screen will be
rotated (left) upon next reboot.

Hwutil.exe <option> Note that is a utility that was ported (unchanged) from CE6. The
only valid functions to use are the following:

OSUpdate <new os> - parm is path and name of new OS image to be applied.

Reset <1> - forces a hardware reboot

Blefw <device> - provides firmware stats for USB dongle <0>, BLE dongle <1>, BLE
keypad <2>.

Temp <location> - provides the onboard temperature of ‘0’ board or ‘1’ CPU.

Chapter 3 – Command Line Utilities 7

Document Created: 2018-11-27 10:54:34
Document Modified: 2018-11-27 10:54:34