User Manual Safety Guide

FCC ID: 2AJOTTA1140

Users Manual

Download: PDF
FCCID_4168287

Product and safety info




TA1140/TA1141


For your safety
Read these simple guidelines. Not following them may be dangerous or against local laws
and regulations. For further information, read the complete user guide.

        SWITCH OFF IN RESTRICTED AREAS
        Switch the device off when mobile phone use is not allowed or when it may cause
        interference or danger, for example, in aircraft, in hospitals or near medical
        equipment, fuel, chemicals, or blasting areas. Obey all instructions in restricted
        areas.
        ROAD SAFETY COMES FIRST
        Obey all local laws. Always keep your hands free to operate the vehicle when
        driving. Your first consideration while driving should be road safety.

        INTERFERENCE
        All wireless devices may be susceptible to interference, which could affect
        performance.

        AUTHORIZED SERVICE
        Only authorized personnel may install or repair this product.


        BATTERIES, CHARGERS AND OTHER ACCESSORIES
        Use only batteries, chargers, and other accessories approved by HMD Global for
        use with this device. Do not connect incompatible products.

        KEEP YOUR DEVICE DRY
        If your device is water-resistant, please refer to its IP rating for more detailed
        guidance.

        GLASS PARTS
        The device and/or its screen is made of glass. This glass can break if the device is
        dropped on a hard surface or receives a substantial impact. If the glass breaks, do
        not touch the glass parts of the device or attempt to remove the broken glass
        from the device. Stop using the device until the glass is replaced by qualified
        service personnel.
        PROTECT YOUR HEARING
        To prevent possible hearing damage, do not listen at high volume levels for long
        periods. Exercise caution when holding your device near your ear while the
        loudspeaker is in use.

Safety and texting while driving
Safety should be every driver's first priority. Drivers must obey all local laws that may include
restrictions on the use of mobile phones or accessories while driving. If use is legal, always
keep your hands free to operate the vehicle while driving and use a hands-free device
whenever possible. Suspend calls in heavy traffic or hazardous weather. Get to know your
mobile phone and its features and make any necessary information inputs prior to driving.
Do not input data or engage in text messaging while driving. Mobile phones should not be
used when use may be a distraction to the driver.
The Cellular Telecommunications & Internet Association (CTIA) has published further info
and tips on safe use of mobile phones at www.ctia.org/consumer-tips, which we encourage
you to review.

Feature-specific information
Parts and connectors
Do not connect to products that create an output signal, as this may damage the device. Do
not connect any voltage source to the audio connector. If you connect an external device or
headset, other than those approved for use with this device, to the audio connector, pay
special attention to volume levels.
Messaging
You can send text messages that are longer than the character limit for a single message.
Longer messages are sent as two or more messages. Your service provider may charge
accordingly. Characters with accents, other marks, or some language options, take more
space, and limit the number of characters that can be sent in a single message.


Maps and positioning
Contents of digital maps may sometimes be inaccurate and incomplete. Never rely solely on
the content or the service for essential communications, such as in emergencies.
Flashlight
When using the flashlight, be careful when touching the LED as it may feel hot. Always switch
off the flashlight before putting the phone in your pocket or handbag.

Product and safety info
Network services and costs
Using some features and services, or downloading content, including free items, require a
network connection. This may cause the transfer of large amounts of data, which may result
in data costs. You may also need to subscribe to some features.
Emergency calls
   Important: Connections in all conditions cannot be guaranteed. Never rely solely on any
wireless phone for essential communications like medical emergencies.
Before making the call:
• Switch the phone on.
• If the phone screen and keys are locked, unlock them.
• Move to a place with adequate signal strength.
1. On the home screen, tap      .
2. Type in the official emergency number for your present location.
Emergency call numbers vary by location.
3. Tap     .
4. Give the necessary info as accurately as possible. Do not end the call until given
   permission to do so.
You may also need to do the following:
• Put a SIM card in the phone. If you don't have a SIM, on the lock screen, tap Emergency.
• If your phone asks for a PIN code, tap Emergency.
• Switch the call restrictions off in your phone, such as call barring, fixed dialing, or closed
   user group.
• If the mobile network is not available, you may also try making an internet call, if you can
   access the internet.

Take care of your device
Handle your device, battery, charger and accessories with care. The following suggestions
help you keep your device operational.
• Keep the device dry. Precipitation, humidity, and all types of liquids or moisture can
  contain minerals that corrode electronic circuits. If your device gets wet, remove the
  battery if possible, and let the device dry.
• Do not use or store the device in dusty or dirty areas.
• Do not store the device in high temperatures. High temperatures may damage the device
  or battery.
• Do not store the device in cold temperatures. When the device warms to its normal
  temperature, moisture can form inside the device and damage it.
• Do not open the device other than as instructed in the user guide.
• Unauthorised modifications may damage the device and violate regulations governing
  radio devices.
• Do not drop, knock, or shake the device or the battery. Rough handling can break it.
• Only use a soft, clean, dry cloth to clean the surface of the device.
• Do not paint the device. Paint can prevent proper operation.
• Keep the device away from magnets or magnetic fields.
• To keep your important data safe, store it in at least two separate places, such as your
  device, memory card, or computer, or write down important info.
During extended operation, the device may feel warm. In most cases, this is normal. To avoid
getting too warm, the device may automatically slow down, close apps, switch off charging,
and if necessary, switch itself off. If the device is not working properly, take it to the nearest
authorised service facility.


Recycle



Always return your used electronic products, batteries, and packaging materials to
dedicated collection points. This way you help prevent uncontrolled waste disposal and
promote the recycling of materials. Electrical and electronic products contain a lot of
valuable materials, including metals (such as copper, aluminum, steel, and magnesium) and
precious metals (such as gold, silver, and palladium). All materials of the device can be
recovered as materials and energy.
Crossed-out wheeled bin symbol



The crossed-out wheeled bin symbol on your product, battery, literature, or packaging
reminds you that all electrical and electronic products and batteries must be taken to
separate collection at the end of their working life. Do not dispose of these products as
unsorted municipal waste: take them for recycling. For info on your nearest recycling point,
check with your local waste authority.
About Digital Rights Management
When using this device, obey all laws and respect local customs, privacy and legitimate rights
of others, including copyrights. Copyright protection may prevent you from copying,
modifying, or transferring photos, music, and other content.
See the online user guide for further information about DRM.
Battery and charger info
Do not attempt to remove the battery, as you may damage the device. To replace the
battery, take the device to the nearest authorised service facility.
The battery can be charged and discharged hundreds of times, but it will eventually wear
out. When the talk and standby times are noticeably shorter than normal, to replace the
battery, take the device to the nearest authorised service facility.

Use only batteries and chargers that comply with the CTIA Certification Requirements for
Battery System Compliance (Standard IEEE 1725). Use of an unqualified battery or charger
may present a risk of fire, explosion, leakage, or other hazard.

Charge your device with the provided charger. Charger plug type may vary. Third-party
chargers that comply with the applicable CTIA requirements and bear the USB-IF logo, and
can connect to your device USB connector, may also be compatible. Some of the accessories
mentioned in this user guide, such as charger, headset, or data cable, may be sold
separately.
Battery and charger safety
Once charging of your device is complete, unplug the charger from the device and electrical
outlet. Please note that continuous charging should not exceed 12 hours. If left unused, a
fully charged battery will lose its charge over time.
Always keep the battery between 15°C and 25°C (59°F and 77°F) for optimal performance.
Extreme temperatures reduce the capacity and lifetime of the battery. A device with a hot
or cold battery may not work temporarily.
Do not dispose of batteries in a fire as they may explode. Obey local regulations. Recycle
when possible. Do not dispose as household waste.
Do not dismantle, cut, crush, bend, puncture, or otherwise damage the battery in any way.
If a battery leaks, do not let liquid touch skin or eyes. If this happens, immediately flush the
affected areas with water, or seek medical help. Do not modify, attempt to insert foreign
objects into the battery, or immerse or expose it to water or other liquids. Batteries may
explode if damaged.
Use the battery and charger for their intended purposes only. Improper use, or use of
unapproved or incompatible batteries or chargers may present a risk of fire, explosion, or
other hazard, and may invalidate any approval or warranty. If you believe the battery or
charger is damaged, take it to a service center or your phone dealer before continuing to use
it. Never use a damaged battery or charger. Only use the charger indoors. Do not charge
your device during a lightning storm.
Additionally, the following applies if your device has a removable battery:


• Always switch the device off and unplug the charger before removing the battery. To
  unplug a charger or an accessory, hold and pull the plug, not the cord.
• Accidental short-circuiting can happen when a metallic object touches the metal strips
  on the battery. This may damage the battery or the other object.
Small children
Your device and its accessories are not toys. They may contain small parts. Keep them out
of the reach of small children.
Medical devices
Operation of radio transmitting equipment, including wireless phones, may interfere with
inadequately shielded medical devices' function. Consult a physician or the medical device's
manufacturer to determine if it is adequately shielded from external radio energy.
Implanted medical devices
To avoid potential interference, manufacturers of implanted medical devices recommend a
minimum separation of 15.3 centimeters (6 inches) between a wireless device and the
medical device. Persons who have such devices should:
• Always keep the wireless device more than 15.3 centimeters (6 inches) from the medical
    device.
• Not carry the wireless device in a breast pocket.
• Hold the wireless device to the ear opposite the medical device.
• Switch the wireless device off if there is any reason to suspect that interference is taking
    place.
• Follow the manufacturer directions for the implanted medical device.
If you have any questions about using your wireless device with an implanted medical device,
consult your health care provider.
Information on health
The U.S. Food and Drug Administration (FDA) and the U.S. Federal Communications
Commission (FCC) published statements and questions and answers concerning mobile
phones and health. HMD Global encourages you to visit these websites for updated
information. You can access the FDA website at www.fda.gov/Radiation-emittingProducts/
RadiationEmittingProductsandProcedures/HomeBusinessandEntertainment/CellPhones/
default.htm and the FCC website at www.fcc.gov/engineering-technology/electromagnetic-
compatibility-division/radio-frequency-safety/faq/rf-safety. Additional health-related
information is available from the World Health Organization (WHO) at www.who.int/
mediacentre/factsheets/fs193/en/ and from The National Cancer Institute ("NCI") at
www.cancer.gov/about-cancer/causes-prevention/risk/radiation/cell-phones-fact-sheet .
In the event that you are concerned about possible health effects, the FDA suggests that
you limit your own or your children's radio frequency (RF) exposure by limiting the length of
calls or by using handsfree devices.
Hearing
  Warning: When you use the headset, your ability to hear outside sounds may be affected.
Do not use the headset where it can endanger your safety.
Some wireless devices may interfere with some hearing aids.
Vehicles
Radio signals may affect improperly installed or inadequately shielded electronic systems in
vehicles. For more info, check with the manufacturer of your vehicle or its equipment.
Only qualified personnel should install the device in a vehicle. Faulty installation may be
dangerous and invalidate your warranty. Check regularly that all wireless device equipment
in your vehicle is mounted and operating properly. Do not store or carry flammable or
explosive materials in the same compartment as the device, its parts, or accessories. Do not
place your device or accessories in the air bag deployment area.
Potentially explosive environments
Switch your device off in potentially explosive environments, such as near gas stations.
Sparks may cause an explosion or fire resulting in injury or death. Note restrictions in areas
with fuel; chemical plants; or where blasting operations are in progress. Areas with a
potentially explosive environment may not be clearly marked. These usually are areas where
you are advised to switch your engine off, below deck on boats, chemical transfer or storage
facilities, and where the air contains chemicals or particles. Check with the manufacturers of
vehicles using liquefied petroleum gas (such as propane or butane) if this device can be
safely used in their vicinity.


       Certification information (SAR)
This mobile device meets guidelines for exposure to radio waves as set forth by the Federal
Communications Commission (FCC). Refer to the following.
FCC RF Exposure Information
Your handset is a radio transmitter and receiver. It is designed and manufactured not to
exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal
Communications Commission of the U.S. Government. The guidelines are based on
standards that were developed by independent scientific organization through periodic and
thorough evaluation of scientific studies. The standards include a substantial safety margin
designed to assure the safety of all persons, regardless of age and health. The exposure
standard for wireless handsets employs a unit of measurement known as the Specific
Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6 W/kg. The tests are performed
in positions and locations (e.g. at the ear and worn on the body) as required by the FCC for
each model. The highest SAR value for this model handset as reported to the FCC when
tested for use at the ear is 1.11 W/kg, and when worn on the body in a holder or carry case,
is 0.81 W/kg.
Body-worn Operation; This device was tested for typical body-worn operations with the
handset kept 1.5 cm from the body. To maintain compliance with FCC RF exposure
requirements, use accessories that maintain a 1.5 cm separation distance between the
user’s body and the handset. The use of belt clips, holsters and similar accessories should
not contain metallic components in its assembly. The use of accessories that do not satisfy
these requirements may not comply with FCC RF exposure requirements, and should be
avoided. The FCC has granted an Equipment Authorization for this model handset with all
reported SAR levels evaluated as in compliance with the FCC RF emission guidelines. SAR
information on this model handset is on file with the FCC and can be found under the Display
Grant section of www.fcc.gov/oet/ea/ after searching on FCC ID 2AJOTTA1140.
Additional information on Specific Absorption Rates (SAR) can be found on the FCC website
at www.fcc.gov/general/radio-frequencysafety-0.
To send data or messages, a good connection to the network is needed. Sending may be
delayed until such a connection is available. Follow the separation distance instructions until
the sending is finished.
During general use, the SAR values are usually well below the values stated above. This is
because, for purposes of system efficiency and to minimize interference on the network,
the operating power of your mobile is automatically decreased when full power is not
needed for the call. The lower the power output, the lower the SAR value.
Device models may have different versions and more than one value.
Component and design changes may occur over time and some changes could affect SAR
values.
For more info, go to www.sar-tick.com. Note that mobile devices may be transmitting even
if you are not making a voice call.
Your mobile device is also designed to meet the United States Federal Communications
Commission (FCC) guidelines. FCC ratings for your device and more information on SAR can
be found at http:/ /transition.fcc.gov/oet/rfsafety/sar.html.
Information on IC SAR can be found at http://www.ic.gc.ca.
The World Health Organization (WHO) has stated that current scientific information does not
indicate the need for any special precautions when using mobile devices. If you are
interested in reducing your exposure, they recommend you limit your usage or use a hands-
free kit to keep the device away from your head and body.
For more information and explanations and discussions on RF exposure, go to the WHO
website at www.who.int/peh-emf/en.
FCC notice:
This device complies with part 15 of the FCC rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired
operation. For more info, go to www.fcc.gov/engineeringtechnology/electromagnetic-
compatibility-division/radiofrequency-safety/faq/rf-safety. Any changes or modifications
not expressly approved by HMD Global could void the user’s authority to operate this
equipment. Note: This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio


communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
• Consult the dealer or an experienced radio/TV technician for help.
HAC notice:
Your phone is compliant with the FCC Hearing Aid Compatibility requirements.
The FCC has adopted HAC rules for digital wireless phones. These rules require certain
phones to be tested and rated under the American National Standard Institute (ANSI)
C63.19-2011 hearing aid compatibility standards. The ANSI standard for hearing aid
compatibility contains two types of ratings:
• M-Ratings: Rating for less radio frequency interference to enable acoustic coupling with
hearing aids.
• T-Ratings: Rating for inductive coupling with hearing aids in telecoil mode.
Not all phones have been rated. A phone is considered hearing aid compatible under FCC
rules if it is rated M3 or M4 for acoustic coupling and T3 or T4 for inductive coupling. These
ratings are given on a scale from one to four, where four is the most compatible. Your phone
meets the M3/T4 level rating.
However, hearing aid compatibility ratings don't guarantee that interference to your hearing
aids won't happen. Results will vary, depending on the level of immunity of your hearing
device and the degree of your hearing loss. If your hearing device happens to be vulnerable
to interference, you may not be able to use a rated phone successfully. Trying out the phone
with your hearing device is the best way to evaluate it for your personal needs.
This phone has been tested and rated for use with hearing aids for some of the wireless
technologies that it uses. However, there may be some newer wireless technologies used in
this phone that have not been tested yet for use with hearing aids. It is important to try the
different features of this phone thoroughly and in different locations, using your hearing aid
or cochlear implant, to determine if you hear any interfering noise. Consult your service
provider or the manufacturer of this phone for information on hearing aid compatibility. If
you have questions about return or exchange policies, consult your service provider or
phone retailer.
Hearing devices may also be rated. Your hearing device manufacturer or hearing health
professional may help you find this rating. For more information about FCC Hearing Aid
Compatibility, please go to http://www.fcc.gov/cgb/dro.
Copyrights and other notices
The availability of products, features, apps and services may vary by region. For more info,
contact your dealer or your service provider. This device may contain commodities,
technology or software subject to export laws and regulations from the US and other
countries. Diversion contrary to law is prohibited.
The contents of this document are provided "as is". Except as required by applicable law, no
warranties of any kind, either express or implied, including, but not limited to, the implied
warranties of merchantability and fitness for a particular purpose, are made in relation to
the accuracy, reliability or contents of this document. HMD Global reserves the right to
revise this document or withdraw it at any time without prior notice.
To the maximum extent permitted by applicable law, under no circumstances shall HMD
Global or any of its licensors be responsible for any loss of data or income or any special,
incidental, consequential or indirect damages howsoever caused.
Reproduction, transfer or distribution of part or all of the contents in this document in any
form without the prior written permission of HMD Global is prohibited. HMD Global operates
a policy of continuous development. HMD Global reserves the right to make changes and
improvements to any of the products described in this document without prior notice.
HMD Global does not make any representations, provide a warranty, or take any
responsibility for the functionality, content, or end-user support of third-party apps
provided with your device. By using an app, you acknowledge that the app is provided as is.
Downloading of maps, games, music and videos and uploading of images and videos may
involve transferring large amounts of data. Your service provider may charge for the data
transmission. The availability of particular products, services and features may vary by
region. Please check with your local dealer for further details and availability of language
options.


Certain features, functionality and product specifications may be network dependent and
subject to additional terms, conditions, and charges. All are subject to change without
notice.
Manufacturer and/or importer: HMD Global Oy, Bertel Jungin aukio 9, 02600 Espoo, Finland.
HMD Global Privacy Policy, available at http://www.nokia.com/phones/privacy, applies to
your use of the device.
© 2019 HMD Global. HMD Global Oy is the exclusive licensee of the Nokia brand for phones
& tablets. Nokia is a registered trademark of Nokia Corporation.

Manufacturer's Limited Warranty
1. General
HMD Global Oy (hereinafter "Manufacturer") provides this Manufacturer's Limited Warranty
("Warranty") for the genuine Product (the "Product"), which has been released for sale in the
United States of America and Canada. Even though one or more countries may be mentioned
herein, this Warranty is only applicable in the country where the Product was purchased
through Manufacturer's authorized sales channels, provided that the Product was intended
for sale in that country ("Covered Country").
IF YOU LIVE IN (OR IF YOU ARE A BUSINESS AND YOUR PRINCIPAL PLACE OF BUSINESS IS IN)
THE UNITED STATES, SECTION 6 CONTAINS A BINDING ARBITRATION CLAUSE AND CLASS
ACTION WAIVER. IT AFFECTS YOUR RIGHTS ABOUT HOW TO RESOLVE A DISPUTE WITH
MANUFACTURER. PLEASE READ IT.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER
RIGHTS WHICH VARY FROM STATE TO STATE OR BY PROVINCE TO PROVINCE OR COUNTRY.
ALL PARTS OF THIS WARRANTY APPLY TO THE MAXIMUM EXTENT PERMITTED BY LAW OR
UNLESS PROHIBITED BY LAW.
The Product and its accessories shall be used in accordance with the instructions provided
in the user guides and leaflets that come in the Product package and are also available at
www.nokia.com/mobile-support.
2. Warranty
The Warranty period starts on the date the Product is sold to an end user for the first time,
as evidenced by the original proof of purchase. Manufacturer warrants that the Product is
free from defects in materials and workmanship ("Defect") for:
(i) Twelve (12) months for the main device, including non-user-replaceable batteries, and
(ii) Six (6) months for all user-replaceable batteries, covers, cables, chargers, headsets and
any other accessory included in the sales package of the main device,
unless the law requires that the Manufacturer offers a longer period, in which case the
Warranty period is extended to cover the minimum period required by the law.
During the Warranty period, Manufacturer or its authorized service center will, in a
reasonable time, remedy the Defect free of charge by either repairing or replacing the
defective Product or accessory or the defective part of it at its option, provided that you
have returned the defective Product or accessory to the Manufacturer or its authorized
service center before the Warranty period expired. When repairing or replacing your Product
or accessory, Manufacturer may use new or re-conditioned parts or Product except where
the use of such re-conditioned parts or Product is barred by local law. In case local law should
require the end user to be informed about the use of re-conditioned parts or Products, this
Warranty document can be considered as the necessary intimation in that regard. In case
local law requires consent from the end user for the use of re-conditioned parts or Products,
then such parts or Products will not be used till such consent has been obtained.
To the fullest extent permitted by applicable law, no repair or replacement will renew or
extend the Warranty period except that replacement parts or replacement Product or
accessories provided under this Warranty will be covered by this Warranty for the remainder
of the original Warranty period or for ninety (90) days from the date repaired or from when
replacement Product or accessory is returned to you, whichever is longer.
IF YOUR APPLICABLE STATE OR PROVINCIAL LAW GIVES YOU ANY IMPLIED WARRANTY,
INCLUDING AN IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, ITS DURATION IS LIMITED TO THE WARRANTY PERIOD. Some States or Provinces
do not allow limitations on how long an implied warranty lasts, so this limitation may not
apply to You.
The Product or any parts of your Product or accessory that Manufacturer has replaced shall
become Manufacturer's property.
Manufacturer does not warrant that software preinstalled by or on behalf of Manufacturer
in the Product (or subsequent updates and upgrades) (together "Manufacturer software")
will meet your requirements, work in combination with any hardware or software not


provided by Manufacturer, is uninterrupted or error free or that errors are correctable or will
be corrected. For Manufacturer software-related errors, Manufacturer will make available
the latest version of the Manufacturer software for reinstallation on your Product or, if that
would not be possible, another remedy, which in Manufacturer's reasonable discretion,
satisfactorily addresses the error. Some Manufacturer software may be subject to separate
license terms that are available with the software.
Please always back up all data and content stored on your Product before taking your
Product in for service since service activities will erase all data from your Product.
Manufacturer and its authorized service centers are not responsible for the loss the of
your data, programs or confidential information.
3. What this Warranty does not cover
Manufacturer does not provide any Warranty for the following:
A. When the Product is used in a way that is different from its ordinary use, such as:
a) errors or damages caused by:
(i) exposure to damage resulting from liquid outside of the approved levels, to extreme
electromagnetic field (such as damages caused by microwave oven), to dampness, to
extreme thermal or environmental conditions or to rapid changes in such conditions,
corrosion, oxidation, spillage of food or liquid, or to influence from chemical products,
(ii) using your Product with, or connecting it to, any product, accessory, software, or service
not manufactured or supplied by Manufacturer,
(iii) any products combined with your Product by a third party,
(iv) damage or errors caused by hacking, cracking, viruses, or other malware, or by
unauthorized access to services, accounts, computer systems, or networks; or
(v) other acts beyond Manufacturer's reasonable control.
b) If your Product's serial number, the mobile accessory date code, or the IMEI number has
been removed, erased, defaced, altered or if these are illegible in any way.
B. Not using your Product in accordance with the user guide.
C. If your Product, has been (i) opened, repaired or modified by non-authorized third parties,
or (ii) repaired with unauthorized spare parts.
D. If you have not installed the latest software updates that are publicly available for your
Product within a reasonable time of their release.
You won't be able to enforce this Warranty if you refuse to give possession of the Product
to Manufacturer for repair and investigation.
This Warranty is not valid outside of the Covered Country and doesn't cover:
1. User guides;
2. Any (i) third party software, settings, content, data, or links installed or downloaded onto
your Product at any time, or (ii) Manufacturer and third-party services or enabling clients
even if preinstalled by Manufacturer (please read the terms and conditions that may
accompany the services as those will define your rights and obligations);
3. Any (i) normal wear and tear, (ii) reduced charging capacity of the battery resulting from
its natural end of Product life, or (iii) pixel defects in your Product's display that are within
the scope of industry standards; and
4. SIM card and/or any cellular or other networks or system on which your Product operates.
If this Warranty does not cover your Product or the issue based on which it requires service,
Manufacturer reserves the right to charge for the repair or replacement of your Product, as
well as a handling fee.
4. Limitation of Manufacturer's liability
TO THE EXTENT PERMITTED BY APPLICABLE LAW(S), MANUFACTURER SHALL NOT UNDER
ANY CIRCUMSTANCES BE LIABLE, EITHER EXPRESSLY OR IMPLIEDLY, FOR ANY
1.DAMAGES OR LOSSES OF ANY KIND WHATSOEVER RESULTING FROM OR RELATING TO
LOSS OF, DAMAGE TO, OR CORRUPTION OF, CONTENT OR DATA OR THE RECREATION OR
TRANSFER THEREOF EVEN IF SUCH LOSS, DAMAGE, OR CORRUPTION WAS A RESULT OF A
DEFECT IN YOUR PRODUCT; AND/OR
2.LOSS OF PROFIT, PRODUCTIVITY, BUSINESS, CONTRACTS, REVENUES OR ANTICIPATED
SAVINGS, INCREASED COSTS OR EXPENSES, OR FOR ANY INDIRECT, CONSEQUENTIAL OR
SPECIAL LOSS OR DAMAGE.
To the extent permitted by applicable law, Manufacturer's liability shall be limited to the
purchase value of your Product.
5. Choice of law
The laws of the State or Province where you live (or if a business, the location of your
principal place of business) govern the interpretation of this Warranty, any claim that
Manufacturer has breached it, and all other claims (including consumer protection, unfair


competition, implied Warranty, and tort claims), regardless of conflict of law principles,
except that the US Federal Arbitration Act governs arbitration.
6. Binding arbitration and class action waiver if you live in (or if a business,
your principal place of business is located in) the United States
This section applies to any dispute EXCEPT DISPUTES RELATING TO THE ENFORCEMENT OR
VALIDITY OF YOUR, YOUR LICENSOR'S, MANUFACTURER'S, OR MANUFACTURER'S
LICENSOR'S INTELLECTUAL PROPERTY RIGHTS. The term "dispute" means any dispute,
action or other controversy between you and Manufacturer concerning the Product, Product
Accessory (including its price) or this Warranty, whether in contract, warranty, tort, statute,
regulation, ordinance or any other legal or equitable basis. "Dispute" will be given the
broadest possible meaning allowable under law.
1.Notice of Dispute. In the event of a dispute, you or Manufacturer must give the other a
Notice of Dispute, which is a written statement that sets forth the name, address and
contact information of the party giving it, the facts giving rise to the dispute, and the relief
requested. You must send any Notice of Dispute by U.S. Mail to HMD America, Inc., 1200
Brickell Avenue, Miami, FL 33131. Manufacturer will send any Notice of Dispute to you by
U.S. Mail to your address if we have it, or otherwise to your e-mail address. You and
Manufacturer will attempt to resolve any dispute through informal negotiation within 60
days from the date the Notice of Dispute is sent. After 60 days, you or Manufacturer may
commence arbitration.
2.Small Claims Court. You may also litigate any dispute in small claims court in your county
of residence (or if a business, the location of your principal place of business), if the dispute
meets all requirements to be heard in the small claims court. You may litigate in small claims
court whether or not you negotiated informally first.
3.Binding Arbitration. If you and Manufacturer do not resolve any dispute by informal
negotiation or in small claims court, any other effort to resolve the dispute will be conducted
exclusively by individual binding arbitration governed by the Federal Arbitration Act ("FAA").
Class arbitrations are not permitted. You are giving up the right to litigate disputes in court
before a judge or jury (or participate as a party or class member). Instead, all disputes will be
resolved before a neutral arbitrator, whose decision will be final except for a limited right of
appeal under the FAA. Any court with jurisdiction over the parties may enforce the
arbitrator's award.
4.Class Action Waiver. Any proceedings to resolve or litigate any dispute in any forum will be
conducted solely on an individual basis. Neither you nor Manufacturer will seek to have any
dispute heard as a class action, private attorney general action, or in any other proceeding
in which either party acts or proposes to act in a representative capacity. No arbitration or
other proceeding will be combined with another without the prior written consent of all
parties to all affected arbitrations or proceedings.
5.Arbitration Procedure. Any arbitration will be conducted by the American Arbitration
Association (the "AAA") under its Commercial Arbitration Rules. If you are an individual and
use the Product for personal or household use, or if the value of the dispute is $75,000 or
less whether or not you are an individual or how you use the Product, the AAA's Consumer
Arbitration Rules will apply. For more information, see www.adr.org or call 1-800-778-7879.
To commence arbitration, send a request to HMD America, Inc., 1200 Brickell Avenue, Miami,
FL 33131. You agree to commence arbitration only in your county of residence (or if a
business, the county where your principal place of business is located). Manufacturer agrees
to commence arbitration only in your county of residence (or if a business, the county where
your principal place of business is located). You may request a telephonic or in-person
hearing by following the AAA rules. In a dispute involving $10,000 USD or less, any hearing
will be telephonic unless the arbitrator finds good cause to hold an in-person hearing
instead. The arbitrator may award the same damages to you individually as a court could.
The arbitrator may award declaratory or injunctive relief only to you individually, and only to
the extent required to satisfy your individual claim.
6.Arbitration Fees and Payments.
(a) Disputes Involving $75,000 USD or Less. Manufacturer will promptly reimburse your filing
fees and pay the AAA's and arbitrator's fees and expenses. If you reject Manufacturer's last
written settlement offer made before the arbitrator was appointed ("Manufacturer's last
written offer"), your dispute goes all the way to an arbitrator's decision (called an "award"),
and the arbitrator awards you more than Manufacturer's last written offer, Manufacturer
will: (i) pay the greater of the award or $1,000 USD; (ii) pay your reasonable attorney's fees,
if any; and (iii) reimburse any out of pocket expenses (including expert witness fees and
costs) that your attorney reasonably accrues for investigating, preparing, and pursuing your


claim in arbitration. The arbitrator will determine the amount of fees, costs, and expenses
unless you and Manufacturer agree on them.
(b) Disputes Involving More Than $75,000 USD. The AAA rules will govern payment of filing
fees and the AAA's and arbitrator's fees and expenses.
(c) Disputes Involving Any Amount. In any arbitration you commence, Manufacturer will seek
its AAA or arbitrator's fees and expenses, or your filing fees it reimbursed, only if the
arbitrator finds the arbitration frivolous or brought for an improper purpose. In any
arbitration Manufacturer commences, Manufacturer will pay all filing, AAA, and arbitrator's
fees and expenses. Manufacturer will not seek its attorney's fees or expenses from you in
any arbitration. Fees and expenses are not counted in determining how much a dispute
involves.
7.Conflict with AAA Rules. This Warranty governs to the extent it conflicts with AAA's
Commercial Arbitration Rules or Consumer Arbitration Rules.
8.Claims or Disputes Must Be Filed Within One Year. To the extent permitted by law, any
claim or dispute to which Section 6 applies must be filed within one year in small claims
court, an arbitration proceeding, or in court, if Section 6 permits the dispute to be filed in
court instead of arbitration. The one-year period begins when the claim or Notice of Dispute
first could be filed. If such a claim or dispute is not filed within one year, it is permanently
barred.
9.Severability. If the class action waiver in Section 6.4 is found to be illegal or unenforceable
as to all or some parts of a dispute, then Section 6 will not apply to those parts. Instead,
those parts will be severed and proceed in a court of law, with the remaining parts
proceeding in arbitration. If any other provision of Section 6 is found to be illegal or
unenforceable, that provision will be severed with the remainder of this Section 6 remaining
in full force and effect.
7.Other important notices
For further information on your Warranty, as well as information needed to process your
Warranty queries, please visit www.nokia.com/mobile-support. Instructions on how to
request repair service and the addresses of the authorized service centers in the Covered
Country may also be available on that webpage. Manufacturer reserves the right to make
changes to its authorized service centers network at any time.
Your Product may contain country-specific elements, including software. The repair services
available in a particular country may be limited to the Product and country-specific elements
available in that country. Also, if your Product has been re-exported from its original
destination to another country, your Product may contain country-specific elements that
are not considered a Defect under this Warranty even if those elements or the Product
would not be operational.

HMD Global Oy, Bertel Jungin aukio 9, 02600 Espoo, Finland

United States: HMD America, Inc., 1200 Brickell Avenue, Miami, FL 33131.

The laws of the State or Province where you live (or if a business, the location of your
principal place of business) govern the interpretation of this Warranty, any claim that
Manufacturer has breached it, and all other claims (including consumer protection, unfair
competition, implied Warranty, and tort claims), regardless of conflict of law principles,
except that the US Federal Arbitration Act governs arbitration.



Document Created: 2019-10-23 08:50:41
Document Modified: 2019-10-23 08:50:41

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