User Manual

FCC ID: 2AEUPBHAJB001

Users Manual

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FCCID_3385734

Installing and Setting Up Ring Video Doorbell Elite

Welcome Congratulations on your new Ring Video Doorbell Elite. Ring Doorbell is the foundation of the Ring of Security around your home. We hope your Ring Doorbell brings you an increased sense of security and convenience, as well as the joy that comes from being able to connect with visitors when you’re not home. Hi, I’m Rochelle, a Ring Community Support Agent in Arizona. I’ve set up so many Ring Doorbells, I can probably do it in my sleep! We’ve included all the tools you need, so setting it up by yourself should be a breeze. If you run into any problems, my colleagues and I can help. Just give us a call. Don’t feel like calling? Check out our online Help Center at ring.com/help. 2 3

Before you begin Screwdriver Handle Check out all the stuff in the box. Screw Bit Use the Phillips end for installation. If you Elite Power Kit are securing existing doorbell wires in the Includes power adapter and plugs for small connectors on the back of Ring Elite, different types of outlets use the flathead end. 3’ Ethernet Cable Flexible Bit Use this cable to connect the Elite Power Use it for screwing the security screw into Kit to your internet access point. the bottom of Ring Doorbell Elite after installing the faceplate. 50’ Ethernet Cable Run this cable from the Elite Power Kit to Security Screws (2) your Ring Doorbell. Use one to secure the faceplate. Put the other one in your toolbox for the inevitable moment that the first one gets dropped in the bushes. Elite Mounting Bracket (optional) If installing Ring Elite on an existing junction box, you don’t need to use this bracket. If you do use this bracket, you Faceplates (4) should remove the existing junction box. Select the color that best matches your home…or your mood. Mounting Screws (5) Attach Ring Elite to the bracket with two screws. Use two other screws to attach the Elite Power Kit to your wall, if you’d like. 4 5

Wiring the Elite Power Kit Run cable to your Ring Elite The Elite Power Kit is a PoE injector that converts Run the 50 foot cable to the location where you’ll be internet in to Power Over Ethernet out. installing Ring Elite. To get started, connect the Elite Power Kit to AC, Wiring Ring Elite to an internal doorbell is optional. using the provided adapter. If you do so, shut off power at the breaker before connecting your existing doorbell Then, use the provided 3 foot ethernet cable to wires to the small wire terminals connect your access point to the Internet In port on on the back of Ring Elite. Ring Elite the Elite Power Kit. Internet Internal doorbell LAN Transformer POE AC adapter Elite Power Kit 6 7

How it all fits together If you need a visual overview, see the diagram to the right. This is how is all fits together. Note that as you screw the Elite Mounting Bracket into your wall, the “wings” will rotate and lock the bracket into place. 8 9

Mark the install location If you already have a junction box at the location 55mm where you’re installing your Ring Elite, skip the next couple of steps and screw it directly into that junction box. 92mm If you don’t have a junction box, trace the outline of the supplied template, then cut a rectangular hole in your wall to make room for the Elite Mounting Bracket. 10 11

Install the Elite Mounting Bracket Make sure any wires in your wall come through the hole in the middle, and screw the bracket in using the two screws in the corners. The wing clamps will rotate as the screws turn and lock the bracket into your wall. 12 13

Plug in the ethernet cable Plug the ethernet cable coming out of your wall into the ethernet port on the back of Ring Elite. As long as this cable is connected to power, the front light on Ring Elite will begin spinning and it will begin talking to you to let you know that it is ready to be set up in the Ring app. 14 15

Connect doorbell wires (optional) If wiring Ring Elite to an internal doorbell, first shut off power at the breaker, then connect your doorbell wires to the small wire connectors next to the ethernet port. Then use the provided flat-head screwdriver to secure the wires in the screw holes. 16 17

Screw Ring Elite into the bracket Using two of the provided screws, screw Ring Elite into the bracket to secure it on your wall. 18 19

Perform the in-app setup In the Ring app, select Set Up a Device, and follow the in-app instructions to connect Ring Elite to your Wi-Fi network. When prompted, select ethernet as your connection method. 9:41 AM Set Up a Device Cancel ALL DOORBELLS CAMERAS CHIMES Ring Video Doorbell Ring Video Doorbell Pro Ring Video Doorbell Elite Stick Up Cam Floodlight Cam 20 21

Secure the faceplate Then use one of the provided security screws and the flexible After completing the in-app setup, place one of the screwdriver bit to lock it into place. provided faceplates on your Ring Elite. 22 23

After setting up Ring Elite in the app, Shared Users Select Shared Users to let family or select it friends answer live events and view This will bring you to the Device Dashboard, where recordings (if recording is enabled). you can change settings and access various features. Motion Settings Select Motion Settings to enable and Ring Alerts are customize your motion detection notifications you receive settings. when someone presses the button on the front of Device Health your Ring Doorbell. If you ever run into a problem with your Motion Alerts are Ring Doorbell, visit Device Health to notifications you receive diagnose the issue. when movement is detected within your Event History Motion Zones. View a log of all the events captured by your Ring Doorbell in Event History. Switch these alerts on or off on this screen. 24 25

Answering your door Ring Video Recording When someone is at your door, you can This optional feature saves recordings of access the following features: every event your Ring Doorbell captures. You can access these events on any device Two-way Talk – Speak to visitors and hear running the Ring app or by logging into what they have to say. your account at: ring.com/activity Microphone – Mute or unmute your mic. Learn more at: ring.com/video-recording Speaker – Mute or unmute audio in the app. Ring Neighborhoods – Share suspicious events with your neighbors. Your new Ring Doorbell includes a free trial of Ring Recording for you to enjoy. Watch your email inbox for important announcements about this service.

I’m having trouble Left Flashing White indicates a possible issue with your internet completing the in-app setup connection. Unplug your modem/ router for 40 seconds, plug it back Ethernet Setup in and then repeat setup. If you selected Ethernet Setup during the in- Spinning White indicates that app setup, see the following tips. your Ring Doorbell is in setup mode. You’ll need to follow the Why did my ethernet setup fail? instructions in the Ring app. When Check to see that all your wires are securely prompted, connect to the Wi-Fi connected and try again. Check to see that your network being broadcast by your Ring Doorbell has power by making sure that Ring Doorbell. the light on the front is glowing. Make sure that your Elite Power Kit is connected correctly - with Nothing If the front light is not the ethernet cable plugged into the proper In illuminated at all, check the and Out ports, and the power adapter plugged connections to your Elite Power Kit, in and connected to a power outlet. since it is likely that a cable is not connected. Wi-Fi Setup Why can’t I find the temporary Ring network I still can’t set setup to complete. What now? on my phone? When prompted to choose your connection Sometimes your phone fails to pick up the type in the app during setup, select Wi-Fi, and temporary Ring network. If this happens, go see if that works. to your phone settings, turn off your Wi-Fi connection, wait 30 seconds and turn it back I’m having trouble with Wi-Fi setup on. If the Ring network still fails to appear, check When Wi-Fi setup fails, look at the front of your the connections to your Elite Power Kit, and Ring Doorbell. The light indicates the issue. ensure your Ring Doorbell is in setup mode. Top Flashing White means your Wi-Fi password was entered If none of the above incorrectly. Select your Wi-Fi helped… network in your phone settings, select the option to forget it, Perform a hard reset on your Ring Doorbell by then reconnect to it again to holding down the setup button for 15 seconds, confirm that you’re using the waiting 30 seconds and repeating the setup correct password during setup. process. Right Flashing White means Turn off cellular data and bluetooth on your your Ring Doorbell may be mobile device and try again. too far from your router to get a decent signal. If you are Try performing setup on a different mobile unable to connect Ring Elite via device. ethernet, then you may need to get a Chime Pro to boost the Wi- Fi signal to your Ring Doorbell. Learn more at: ring.com/chime-pro. © 2017 Bot Home Automation, Inc. RING, ALWAYS HOME, and CHIME are trademarks of Bot Home Automation, Inc. Last updated: 04/19/17

Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter. For product available in the USA/Canada market, only channel 1~11 can be operated. Selection of other channels is not possible. FCC Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. IC RSS-GEN This device complies with Industry Canada’s licence-exempt RSSs. Operation is subject to the following two conditions: (1) This device may not cause interference; and (2) This device must accept any interference, including interference that may cause undesired operation of the device. Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement. IC Radiation Exposure Statement: This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. Cet équipement est conforme aux limites d’exposition aux rayonnements IC établies pour un environnement non contrôlé. Cet équipement doit être installé et utilisé avec un minimum de 20cm de distance entre la source de rayonnement et votre corps This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter. CAN ICES-3 (B)/NMB-3(B)


Document Created: 2017-05-03 18:03:52
Document Modified: 2017-05-03 18:03:52
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