User manual

FCC ID: 2AB22-ESW15-USA

Users Manual

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FCCID_3987307

EN 1 2 3 4 5 Need More Help? Connect with Alexa John.Smith@qq.com or Google Assistant Available on the App Store Note: You must create your own Log In VeSync account to connect with Alexa or Google Assistant. Sign Up Voltson Smart • In the VeSync app, tap More on WiFi Outlet GET IT ON the bottom right of the screen. Scan the QR code to view the full Google Play digital manual for this smart outlet. Model No.: ESW15-USA • Tap Link to Alexa to view instructions. Due to app updates and Quick Start Guide improvements, the contents of the • Tap Link to Google manual are subject to change without Scan the QR code or download the Open the VeSync App and tap Sign Make sure you’re connected to a Plug in your Voltson Outlet. Follow the in-app instructions to add Assistant to view instructions. prior notice. Questions or Concerns? VeSync App from the App Store or Up to create a new account. Sign in 2.4GHz WiFi network. your new Voltson Outlet. Google Play Store. to your account. (855) 686-3835 • support@etekcity.com

This device complies with part 15 of the there is no guarantee that interference Troubleshooting • Hard reset your outlet—press and hold the power button for 15 seconds. Then set up Q: After adding my smart outlet to Q: I’m unable to control my smart Warranty Customer Support FCC Rules. Operation is subject to the will not occur in a particular installation. VeSync, why won’t the outlet icon app or can’t discover my smart outlet, and the indicator light is your outlet again. appear in the app? outlet. blinking continuously. following two conditions: (1) this device If this equipment does cause harmful Q: Why can’t I connect my smart may not cause harmful interference, and interference to radio or television Etekcity Corporation outlet to my WiFi network during (2) this device must accept any interfer- reception,which can be determined by Q: How do I change my WiFi network • Refresh the main menu screen (by • Try moving your router closer to your • Check to make sure that your WiFi network 1202 N. Miller St., Suite A setup? ence received, including interference that turning the equipment off and on, the to a 2.4GHz WiFi network? switching between screens or closing and outlet (164 ft/50 m visible range is best). is online. Anaheim, CA 92806 • Make sure your phone is connected to reopening the app), and the outlet icon may cause undesired operation.. Any user is encouraged to try to correct the • Check that your Alexa/Google Home is • Try moving your router closer to your a 2.4GHz WiFi network. Smart outlets should appear on the “My Home” screen. changes or modifications not expressly interference by one or more of the 1. Make sure your router is a dual band working properly. outlet (164 ft/50 m visible range is best). Toll-Free: 855-686-3835 currently only support 2.4GHz WiFi router (most dual band routers support approved by the party responsible for following measures: -- Reorient or Email: support@etekcity.com networks for configuration, but you can both 5GHz and 2.4GHz networks). • Make sure your outlet name is easy to • Hard reset your outlet. First, delete the compliance could void the user's authority relocate the receiving antenna. -- use any available network—even cellular Q: Why isn’t my smart outlet turning say aloud. Avoid using numbers or special outlet from the VeSync app using the to operate the equipment. NOTE: This Increase the separation between the data networks—to control the outlet from 2. Under your phone settings, set your WiFi on/off as scheduled? characters. Different accents or unusual Device Settings Menu. Then, press and hold Support Hours equipment has been tested and found to equipment and receiver. -- Connect the your phone once you’ve finished setting network to 2.4GHz. Most 5GHz WiFi are pronunciations can make it difficult for the outlet power button for 15 seconds. Set Monday - Friday 9:00 am - 5:00 pm PT comply with the limits for a Class B digital equipment into an outlet on a circuit it up. suffixed by “_5G,” so select the network Alexa and Google Home to recognize up your outlet again to use it. that does not have “5G” in its name. • Make sure the schedule is still turned on device, pursuant to Part 15 of the FCC different from that to which the receiver • Try moving your router closer to your (the toggle button should be green, not device names. *Please have your invoice and order Rules. These limits are designed to provide is connected. -- Consult the dealer or an outlet (164 ft/50 m visible range is best). 3. Some routers hide the 2.4GHz WiFi gray). Etekcity warrants all products to be of the number ready before contacting • Try reconnecting your Alexa/Google Home. reasonable protection against harmful experienced radio/TV technician for network. If you have trouble finding or highest quality in material, craftsmanship, Customer Support. • Make sure you have turned off MAC • Make sure your phone’s Location Services interference in a residential installation. help. To maintain compliance with FCC’s setting up your 2.4GHz network, please and service for a minimum of 1 year, address filtering. contact your router manufacturer for are turned on. This equipment generates, uses and can RF Exposure guidelines, This equipment effective from the date of purchase. radiate radio frequency energy and, if not should be installed and operated with • Make sure you don’t have more than 10 support. • Make sure the outlet is connected to a Warranty lengths may vary between installed and used in accordance with the minimum distance between 20cm the devices connected to your router. working network and is not offline. product categories. instructions, may cause harmful interfer- radiator your body: Use only the supplied • Close and reopen the VeSync app. ence to radio communications. However, antenna. • Clear your app cache. FCC ID:2AB22-ESW15-USA


Document Created: 2018-08-27 18:06:46
Document Modified: 2018-08-27 18:06:46
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