Attachment DolEx Surrender Noti

DolEx Surrender Noti

SURRENDER OF AUTHORIZATION

Surrender Letter

2016-11-18

This document pretains to SUR-NDR-20161118-00058 for Surrender (SUR-NDR) on a Surrender filing.

IBFS_SURNDR2016111800058_1159129

— macey P i Fletcher, Heald & Hild reth ASSSIREE?'LAR%P E::m’:\iLD":MCHAK 1300 NORTH 17th STREET, 11th FLOOR TH,S CQW\E' ) B'IE:SS,JR. ROBERT J. BUTLER ARLINGTON, VIRGINIA 22209 F a Oifbrern Haray F. coue LE,-CHEH, HEAL@&EB&QHETH ANNE GOODWIN CRUMP OFFICE: (703) 812—0400 GEOR DONALD J. EVANS FAX: (703) 812—0486 JAMES P. RILEY PAULJ. FELOMAN kevin m. goupsers www.fhhlaw.com DAVID M. JANET www.commlawblog.com or counset FRANK R. JAZZO THOMAS J. DOUGHERTY, JR. M. SCOTT JOHNSON ROBERT M. GURSS* DANIEL A. KIRKPATRICK KATHRYN A. KLEIMAN MITCHELL LAzarus LAURA A. STEFANI ToNYS. LEE ROBERT M. WINTERINGHAM CHENG—YI LV msmeriuotow November 17, 2016 SUSAN A. MARSHALL ACCepted / Flled MICHELLE A. McCLURE MATTHEW H. McCORMICK FRANCISCO R. MONTERO DONALD J. EVANS RAYMOND J. QUIANZON NOV 1 7 2016 (703) 812—0430 DAVINA SASHKIN wl PETER TANNENWALD Federal Communications Commission evans@ FHHLAWL.COM VAN £0 JAMES U. TROUP Officeof the Secretary KATHLEEN VICTORY * nor aomiTreo in VirGinia Ms. Marlene Dortch, Secretary Federal Communications Commission 445 12" Street SW Washington, DC 20554 Re: Surrender of International Section 214 Certificate ITC—214—2008021 300055 Dear Ms. Dortch: DolEx Dollar Express, Inc. (DolEx) hereby surrenders for cancellation the above referenced International Section 214 certificate. The carrier has determined that there is no longer a sustainable business case for its phone booth—based international calling service and therefore has decided to terminate service. Moreover, the underlying supplier on which DolEx relied for the provision of service has ceased offering service. There are of course numerous other alternative providers of international voice services available in the market. No customer will be left without an alternative means of communicating. Notice Provided. DolEx has provided its service via phone booths in its retail stores accessed by customers on a walk—in, call by call basis. DolEx has no subscription or other agreement with customers that would permit advance notice to them of the service termination. The company has posted written notices in its stores as follows‘: ! Because DolEx‘s clientel is almost exclusively Spanish—speaking, the notice has been posted in Spanish. (00980047—1 | FLETCHER, HEALD & HILDRFETH, PLC

fily Fletcher, Heald & Hildreth Marlene H. Dortch, Secretary Federal Communications Commission November 17, 2016 Page 2 ***FIN DEL USO DE CABINAS TELEFONICAS PARA LLAMADAS DE LARGA DISTANCIA*** BUENAS TARDES QUEREMOS INFORMARLES QUE LAMENTABLEMENTE SE HA TOMADO LA DECISION DE TERMINAR CON EL SERVICIO DE CABINAS TELEFONICAS PARA LLAMADAS DE LARGA DISTANCIA A PARTIR DE HOY YA QUE NUESTRO PRINCIPAL PROVEEDOR SE ESTA RETIRANDO DE LA INDUSTRIA. English Translation: "Phone Booth service for Long Distance has ended" Good afternoon, we want to inform you that unfortunately we have taken the decision to terminate the phone booth service for long distance starting today. This decision was taken because our main vendor is leaving the industry. Customers entering a store and desiring to make a phone booth call are therefore now apprised that this service is no longer available. In this case, it was impossible for DolEx to give the 30 days advance notice required by the rules because the service provided by its underlying facilities—based carrier was terminated abruptly and without notice to DolEx on November 5, 2016. DolEx was therefore physically incapable of providing the phone booth service as of that date. It immediately posted signage so that customers would be aware of the unavailability of the service. No customer suffered a loss of prepaid money because charges were imposed only after a customer completed a call. DolEx‘s stores also make available prepaid phone cards offered by other carriers, so potential customers entering its stores have had immediately available alternative means of completing calls. We therefore believe that no customer has suffered any adverse consequence from the termination of service without prior notice. In view of the circumstance entirely beyond DolEx‘s control which caused an abrupt termination of service without any opportunity to notify customers in advance, DolEx respectfully requests a waiver of the 30 day advance notice requirement of Section 63.19(a)(1) of the Commussion‘s rules. Please contact the undersigned should you have any questions regarding this matter. Respectfully submitted, CcaleU Donald J. Evans Counsel for DolEx cc: Mindell de la Torre, Chief, International Bureau {00989947—1 ; FLETCHER, HEALD & HiLORETH, PLC


Document Created: 2016-11-18 11:09:03
Document Modified: 2016-11-18 11:09:03
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