Southwest Airlines e

Ex PARTE PRESENTATION NOTIFICATION LETTER submitted by Southwest Airlines Co.

Ex parte notice of Southwest Airlines Co.

2009-02-11

This document pretains to SES-AMD-20090115-00041 for Amended Filing on a Satellite Earth Station filing.

IBFS_SESAMD2009011500041_695744

                          LAWLER, METZGER, MILKMAN & KEENEY, LLC

                                             2001 K STREET, NW
                                                 SUITE 802
                                           WASHINGTON, D.C. 20006
REGINA M. KEENEY
                                                                                           PHONE (202) 777—7700
                                                                                        FACSIMILE (202) 777—7763




                                          February 11, 2009


Marlene H. Dortch, Secretary
Federal Communications Commission
445 Twelfth Street, S.W.
Washington, D.C. 20554

                   Re:   Ex Parte Notice — Application of Row 44, Inc. (File Nos. SES—LIC—
                         20080508—00570, SES—AMD—20080619—00826; SES—AMD—20080819—
                         01074; SES—AMD—20080829—01117 ; SES—AMD—20090115—00041; and
                         SES—STA—20080711—00928)

Dear Ms. Dortch:

        On behalf of Southwest Airlines Co. ("Southwest"), I spoke by phone on February 10,
2009 with John Giusti, Acting Chief of the International Bureau, to inform him that Southwest
has begun testing a new in—flight satellite broadband service in the Ku band in conjunction with
Hughes Network Systems, LLC ("Hughes") and Row 44, Inc. ("Row 44"). This testing is being
conducted pursuant to a grant of modified experimental authority issued to a Hughes subsidiary
on February 5, 2009 by the Commission‘s Office of Engineering and Technology. See File No.
0013—EX—ML—2009. Southwest has equipped one aircraft with this aircraft—to—satellite
technology, and it is set to equip three additional aircraft by early March 2009. All passengers
participating in this testing will be informed that, at this time, this in—flight satellite broadband
service is being provided for experimental purposes only and that this service can be cancelled at
any time. Following my conversation with Mr. Giusti, I e—mailed him a copy of Southwest‘s
press release regarding this testing. A copy of Southwest‘s press release is also attached to this
letter.

         In our conversation, I also urged that the Bureau expeditiously grant Row 44‘s pending
application to operate Aeronautical Mobile—Satellite Service transmit/receive Earth terminals
aboard commercial and private aircraft. Following a grant of this application, Southwest plans to
use Row 44‘s technology to provide Southwest‘s Customers with real—time, in—flight access to
the Internet at download speeds comparable to home or office broadband connections. With this
high—quality, high—speed broadband service, Southwest passengers, using their own laptops and
handheld devices, will have access to a new realm of in—flight information and entertainment.
Southwest Customers will be able to communicate with family and friends, make arrangements
in their destination cities, and conduct business — all without disturbing other passengers. This
planned broadband offering is part of Southwest‘s fundamental commitment to providing the
best possible service to its customers.


Ms. Marlene Dortch
February 11, 2009
Page 2


         This letter and the attached press release are being filed for inclusion in the public record
of this proceeding.

                                                Sincerely,


                                                /s/ Regina M. Keeney
                                                Regina M. Keeney


ce:      John Giusti


        SOUTHWEST AIRLINES TESTS THE INFORMATION SUPERSKYWAY
                          Airline Begins Customer Tests of InFlight Wi-Fi


        DALLAS—Feb. 10, 2009—Peanuts, pretzels, internet? That’s the question for some
Southwest Airlines Customers today as the airline tests wi-fi. Southwest is the first to test new
aircraft to satellite technology on commercial aircraft. Southwest Airlines, in conjunction with
Row 44, has equipped one aircraft with the technology and is set to equip three additional
aircraft by early March 2009. Southwest is also partnering with Yahoo! to offer an in-flight
homepage with destination-relevant content. Southwest will be testing the technology for the
next few months. To view a photo of the wi-fi equipped aircraft visit
http://gallery.swamedia.com/photos/value=open/type=jpg. To view a blog post, video, or listen to
podcast visit www.blogsouthwest.com.
         “Internet connectivity has been high on our list of priorities for quite some time,” said
Dave Ridley, Southwest Airlines Senior Vice President of Marketing and Revenue Management.
“We believe the aircraft-to-satellite technology is the most robust solution in the industry, and we
look forward to the feedback from our Customers.”
        "Southwest is all about creating the best travel experience for their Customers," said
John Guidon, Row 44 Chief Executive Officer. "We couldn't be prouder that they've selected
Row 44's high-speed broadband to enhance their Customers' experience yet again with Internet
connectivity inflight."
        When Southwest Customers board the wi-fi enabled aircraft, they will be greeted with wi-
fi placards and onboard instruction sheets. Those interested in using the service during the test
period will have the opportunity to log on to the service free of charge via their own personal wi-
fi enabled device (laptops, iPhones, wi-fi enabled smart phones, etc). Cellular technology will
not work with the wi-fi service. The service is being offered on a trial basis, and has not yet
received final FCC approval.
        Southwest Airlines is also teaming with Yahoo! to offer an in-flight homepage that
includes a one-of-a-kind flight tracker, as well as daily programming of local news and
information. The new flight tracker will allow passengers to follow the plane’s flight path, and

                                             —more—


2/Wi-fi

view “fly-over” points of interest along the route, with images from Flickr. The Yahoo!/Southwest
homepage will be maintained by Yahoo!, and will include destination-relevant content such as
local events, weather and news, as well as destination guides that highlight top restaurants,
attractions and shopping. Also featured are a number of Yahoo! Games, perfect for wiling away
the hours.
       “For years, Yahoo! has given its users a 30,000 foot view of what’s happening in the
world, and it’s exciting to have an opportunity to do so from 30,000 feet,” said Joanne Bradford,
senior vice president of revenue and market development, Yahoo! “The Yahoo!-Southwest
homepage will give passengers the information they need about what’s happening on the
ground, before they land, so they can literally make on-the-fly decisions about their trip.”
       After 37 years of service, Southwest Airlines, the nation’s leading low-fare carrier,
continues to differentiate itself from other airlines—offering a reliable product with exemplary
Customer Service. At Southwest Airlines, fees don’t fly. Customers can check their first two
bags for free (size and weight limits apply), there are no change fees, no fees for a window or
aisle seat, and, as always, snacks, sodas, and smiles are all complimentary!
       Southwest Airlines is the most productive airline in the sky and offers Customers a
comfortable traveling experience. Southwest offers a very comfortable ride with all premium
leather seats and plenty of legroom with a young all Boeing 737 fleet. Southwest Airlines
(NYSE: LUV), the nation's largest carrier in terms of domestic passengers enplaned, currently
serves 64 cities (with service to Minneapolis/St. Paul starting in March 2009) in 32 states. Based
in Dallas, Southwest currently operates more than 3,200 flights a day and has more than 35,000
Employees systemwide.



                                     www.southwest.com

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Document Created: 2009-02-11 16:54:59
Document Modified: 2009-02-11 16:54:59

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